Introduction
The Dreame H12 Pro Plus Mix is a versatile 4-in-1 smart wet and dry vacuum cleaner designed to provide comprehensive cleaning for your home. It combines powerful hard floor cleaning with adaptable vacuuming capabilities for various surfaces, including carpets and furniture. Key features include hot air drying for the brush roller, edge-to-edge cleaning, intelligent mess detection, and dual-rotation self-cleaning.
Package Contents
Please check the package contents to ensure all items are present and in good condition.
- Main Body
- Handle
- Extension Rod
- Soft Roller Brush
- Motorized Mini-Brush
- Crevice Nozzle
- Cleaning Brush
- Dust Cup Assembly
- Replacement Filter
- Spare Brush Roller
- Accessory Storage Mount
- Charging Base
Specifications
| Feature | Specification |
|---|---|
| Model | H12 Pro Plus Mix |
| Function | Mopping & Sweeping & Suction Type (4-in-1) |
| Power | <500W |
| Voltage | 100-240V |
| Battery Life | 2 hours |
| Dust Storage Type | Aqua filter |
| Cleaning Route | Planned Type |
| Number of Nozzles | 4-5 nozzles |
| Display | LCD |
| Cord Length | Wireless |
| Certification | CE, ROHS |
| Clean Water Tank Capacity | 900 mL |
| Used Water Tank Capacity | 700 mL |
| Wet Dry Vacuum Runtime | Up to 35 minutes |
| Handheld Vacuum Runtime | Up to 60 minutes |
| Hot Air Drying Temperature | 131°F (55°C) |
| Hot Air Drying Time | 30 minutes |
| Brush Roller Speed | 520 RPM |
| Edge Cleaning Distance | <0.23 inch |
Setup Guide
- Assembly:
Assemble the main body, handle, and extension rod as shown in the product diagram. Ensure all parts click securely into place.
Figure 2: Various configurations of the Dreame H12 Pro Plus Mix - Charging:
Place the main unit onto the charging base. Ensure the charging contacts align. The LCD display will indicate charging status. Fully charge the device before first use.
- Filling the Clean Water Tank:
Remove the clean water tank (900 mL capacity) from the main body. Fill it with clean water, optionally adding a suitable floor cleaning solution. Reattach the tank securely.
Figure 3: Filling the Clean Water Tank and Tank Capacities - Attaching Accessories (for Handheld/Stick Vacuum):
To use as a handheld or stick vacuum, detach the motor unit from the main wet/dry body. Attach the extension rod, soft roller brush, motorized mini-brush, or crevice nozzle as needed for different cleaning tasks.
Operating Instructions
- Powering On/Off:
Press the power button on the handle to turn the device on or off.
- Selecting Cleaning Mode:
The device offers two primary cleaning modes:
- Auto Mode: Automatically adjusts suction power and water flow based on detected dirt and spills. Ideal for general cleaning.
- Suction Mode: Provides maximum suction for quickly cleaning wet floors, such as spills in bathrooms.
Figure 4: Auto Mode vs. Suction Mode - Intelligent Mess Detection:
The H12 Pro Plus Mix features advanced sensors that detect the level of dirt and automatically adjust cleaning settings for optimal performance.
Figure 5: Intelligent Mess Detection in action - Edge-to-Edge Cleaning:
Utilize the enhanced dual-edged cleaning brush to clean close to baseboards and deep into corners, reaching within 0.23 inches of edges.
Figure 6: Edge-to-Edge Cleaning - Voice Guidance and LCD Display:
The device provides helpful voice prompts and displays cleaning status and operation mode on its bright LCD screen to keep you informed during use.
Figure 7: Voice Guidance and LCD Display
Maintenance
- Dual-Rotation Self-Cleaning:
After each use, place the vacuum on its charging base. Press the self-cleaning button. The brush roller will rinse thoroughly, rotating forwards and backwards to remove debris.
Figure 8: One-Press Self-Cleaning - Hot Air Drying:
Following self-cleaning, the hot air drying technology activates, drying the brush at 131°F (55°C) within 30 minutes. This prevents odors and ensures the brush is ready for the next cleaning session.
Figure 9: Hot Air Drying Technology - Cleaning the Brush Roller:
The integrated serrated brush scraper helps prevent hair from winding around the roller. For deeper cleaning or replacement, use the one-button operation to easily remove the brush roller.
Figure 10: Serrated Brush Scraper for Hair Prevention 
Figure 11: One-Button Brush Roller Removal - Emptying the Used Water Tank:
Regularly empty the used water tank (700 mL capacity) after each cleaning session to prevent odors and maintain hygiene. Rinse the tank with clean water.
- Cleaning Filters:
Periodically clean or replace the filter as per the manufacturer's recommendations to ensure optimal suction and air quality.
Troubleshooting
If you encounter issues with your Dreame H12 Pro Plus Mix, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | Low battery; improper charging. | Ensure the device is fully charged on the charging base. Check power connection. |
| Poor cleaning performance / Low suction. | Clogged brush roller or filter; dirty water tank full; clean water tank empty. | Perform self-cleaning. Clean or replace the filter. Empty the used water tank and refill the clean water tank. |
| Unpleasant odor from brush roller. | Brush roller not properly dried. | Ensure the hot air drying function completes after self-cleaning. Manually dry if necessary. |
| Hair winding on brush roller. | Excessive hair accumulation. | Utilize the serrated brush scraper during cleaning. Remove and clean the brush roller using the one-button release. |
| Voice prompts are unclear or not working. | Volume settings; software glitch. | Check device settings for voice prompt volume. Restart the device. |
| Incorrect plug type for region. | Purchased device with incompatible plug. | Ensure you select the correct plug type (EU, UK, AU, JP) for your region during purchase. A universal adapter may be used if necessary, but ensure it is rated for the device's voltage (100-240V). |
User Tips
- For optimal performance, always ensure the clean water tank is adequately filled and the used water tank is emptied before and after each cleaning session.
- Take advantage of the 4-in-1 design: use the wet/dry function for hard floors, and easily convert to a handheld or stick vacuum with appropriate attachments for carpets, upholstery, and other surfaces.
- Regularly check and clean the brush roller and filter to maintain strong suction and prevent blockages, especially if you have pets.
- The device supports a wide voltage range (100-240V), but always verify that the plug type matches your regional electrical outlets (e.g., EU, UK, AU, JP).
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the official Dreame website or contact your retailer. Keep your purchase receipt as proof of purchase for warranty claims.
