Lenovo X5Q PTZ WiFi IP Camera User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Lenovo X5Q PTZ WiFi IP Camera. This camera is designed for outdoor and indoor surveillance, featuring 3MP or 5MP resolution, Pan-Tilt-Zoom (PTZ) functionality, AI motion detection, and various night vision modes. Please read this manual thoroughly before using the product to ensure proper setup and functionality.

Figure 1: Lenovo X5Q PTZ WiFi IP Camera Overview

2. Specifications

3. Setup

3.1 Package Contents

Please ensure all items are present:

• Lenovo X5Q PTZ WiFi IP Camera
• Power Adapter (EU/US/UK plug available)
• Mounting Bracket
• Screws and Wall Plugs
• User Manual (this document)

3.2 Camera Components

Figure 2: Camera Component Diagram

• Mic: For audio input.
• Lens: Captures video.
• White LEDs: For full-color night vision and illumination.
• Infrared LEDs: For infrared night vision.
• Reset Button: Used for resetting the camera (long press for 5-10 seconds).
• SD Card Slot: For local video storage (supports up to 128GB Micro SD card).
• Speaker: For two-way audio output and voice prompts.
• Power Port: Connects to the power adapter.

3.3 Physical Installation

The camera supports various installation methods including wall-mounted, pendant mount, and vertical pole mount. It is IP66 rated, making it suitable for both indoor and outdoor use.

Figure 3: Top & Side Dual Mount Bracket Installation

1. Bracket Assembly: If using the dual mount bracket, connect bracket A to bracket B by pushing them together.
2. Select Location: Choose a suitable location for installation. For outdoor use, ensure the location provides adequate coverage and protection from extreme elements, though the camera is IP66 rated for weather resistance.
3. Mark and Drill: Attach the bracket to the desired surface (wall, ceiling, or pole) and mark the drilling points. Use a 6mm drill bit for the holes. Insert the provided wall plugs into the drilled holes.
4. Secure Bracket: Align the bracket with the holes and tighten the screws to secure it firmly.
5. Attach Camera: Fix the camera body to the bracket by holding it and turning it tightly until secured.

3.4 Power Connection

Connect the provided power adapter to the camera's power port and plug it into a power outlet. The camera will perform a self-inspection upon powering on.

Video 1: Product Features and WiFi Connection Demonstration

3.5 App Installation & Account Setup

1. Download App: Download the 'CAM720' app from the App Store (iOS) or Google Play (Android), or scan the QR code provided in the Quick User Guide.
2. Sign Up: Open the app, click "Sign up", enter your email, set a password, and verify your account.
3. Login: Log in with your newly created account.

Note: If you do not wish to register an account, you can use the standalone mode for local viewing only. Remote access will not be available.

3.6 Network Connection (WiFi or Wired)

The camera supports both 2.4GHz WiFi and wired (RJ45 Ethernet cable) connections.

Figure 4: Wireless and Wired Connection Methods

3.6.1 WiFi Connection

Important: Ensure your phone's GPS and all app permissions are enabled (allow location services for iOS). The camera needs to be in a good WiFi environment. Some models only support 2.4GHz WiFi. For initial connection, place the camera near the router.

1. Reset Camera: Long-press the reset button for 5-10 seconds until you hear a "Di" sound, followed by two "Di-" sounds indicating self-inspection.
2. In App: Open the CAM720 app, click "+" and select "WiFi connection".
3. Configure Network: Check "configure the network when you hear the device tone" and tap "Next step".
4. Connect to Camera's WiFi: Follow the app's instructions to connect your phone to the camera's temporary WiFi network (e.g., named "JA-***" or "JAA-***"). After connecting, return to the CAM720 app.
5. Enter Router WiFi Details: Enter the correct password for your home WiFi network (the one your phone is connected to) and tap "Next Step".
6. Connect: Wait patiently for the device to connect. Once connected, you will hear "camera is online". Click the video feed to view.

3.6.2 Wired Connection

If your camera has an RJ45 network port, it supports wired connection. Ensure the Ethernet cable is working and the network port indicator is on.

1. Connect Cables: Plug the power supply and an Ethernet cable from your router to the camera.
2. In App: Open the CAM720 app, click "+" and select "network cable connection".
3. Add Camera: Search and select the IP address of the camera, then click to add it.
4. View: Click the video feed to view once the camera is online.

3.6.3 Bluetooth Configuration (Optional)

This method can be used for network configuration if available.

1. Enable Bluetooth: Ensure Bluetooth is enabled on your phone.
2. Reset Camera: After resetting the camera, wait for it to make two "Di" sounds and complete its self-test.
3. In App: Click "+" in the app and wait 1-2 seconds for the app to automatically search for the camera's Bluetooth signal.
4. Select & Connect: Select the camera's Bluetooth signal, input your WiFi password, and click "Next".
5. Wait: Wait patiently during the Bluetooth network configuration. Do not exit the app.

4. Operating Instructions

4.1 Live View and App Interface

Once connected, you can access the live video feed through the CAM720 app. The app interface provides various controls:

• Device List: Return to view all connected cameras.
• Image Effects: Switch between different image display modes.
• Full-screen: Switch to full-screen image view.
• Screenshot: Capture and save images from the live feed.
• More Settings: Access additional camera settings.

Figure 5: 4-in-1 Simultaneous View on App

4.2 PTZ Control

The camera features Pan-Tilt-Zoom (PTZ) functionality, allowing you to remotely adjust the camera's viewing angle.

Figure 6: PTZ Control via App

• Pan/Tilt: Use the on-screen controls to rotate the camera horizontally (up to 360°, 270° for 3MP, 355° for 5MP) and vertically (up to 90°).
• Digital Zoom: The camera supports up to 5X digital zoom. Use pinch-to-zoom gestures on the live view to magnify the image.
• Preset Points: Set and recall specific viewing positions for quick navigation.
• Cruise Settings: Configure the camera to automatically patrol through a series of preset points.

4.3 Two-Way Audio

The camera has a built-in microphone and speaker for two-way communication.

Figure 7: Two-Way Audio Communication

• Activate Microphone: Tap the microphone icon in the app to speak through the camera's speaker.
• Listen: The camera's microphone will pick up audio from its surroundings.

4.4 Night Vision Modes

The camera offers three night vision modes for optimal visibility in low-light conditions.

Figure 8: Three Night Vision Modes

• IR Night Vision: Default mode, provides clear black and white images using infrared LEDs.
• Smart Night Vision: Automatically switches to full-color vision when motion is detected, otherwise stays in IR mode.
• Full Color Night Vision: Uses white LEDs to provide full-color images even in complete darkness. This can be set in the app.

4.5 Motion Detection & AI Functions

The camera features smart AI motion detection, including line crossing, area detection, and two-way flow detection.

• Enable Detection: Go to "Detection alarm settings" in the app to configure motion detection zones and sensitivity.
• Auto Tracking: Enable auto tracking to allow the camera to follow detected movement.
• Alarm Notification: Receive app messages and push notifications when an alarm is triggered.
• DIY Alert Voice: Customize alert sounds or use the loud alarm bell (4W high power speakers).

4.6 Recording and Playback

The camera supports both local storage via an SD card and cloud storage.

Figure 9: SD Card & Cloud Storage

• SD Card Recording: Insert a Micro SD card (8-128GB, not included) into the SD card slot. Configure recording modes in the app: 24/7 continuous, motion-triggered, or scheduled recording.
• Cloud Recording: Subscribe to cloud storage services for secure and stable data backup. New users may receive a free trial.
• Playback: Access recorded footage via the "Playback" option in the app. You can choose between SD card playback and cloud playback.

4.7 Sharing Camera Access

You can share your camera's live feed and recordings with friends and family.

1. Recipient Account: Ensure the person you are sharing with has a CAM720 app account.
2. Share Option: In your main account, go to the device list, select the camera, and choose the "Share" option.
3. Add Recipient: Enter the recipient's CAM720 account email or scan their QR code.
4. Set Permissions: Freely set the permissions for the shared account (e.g., view only, PTZ control).

5. Maintenance

• Cleaning: Regularly clean the camera lens and housing with a soft, dry cloth to ensure clear image quality. Avoid using harsh chemicals or abrasive materials.
• Environmental Conditions: While the camera is IP66 rated, avoid exposing it to extreme conditions beyond its operating temperature range (-25°C to 60°C) or direct, prolonged exposure to severe weather if possible.
• Power Adapter: Use only the approved power adapter provided with the camera. Using incompatible adapters may cause damage or safety hazards.
• SD Card Management: If using an SD card, periodically check its status in the app and consider formatting it if issues arise.

6. Troubleshooting

6.1 Common Issues & Solutions

• Camera Offline:
  • Check the power adapter and outlet. Ensure the camera is receiving power.
  • Verify your WiFi network is functioning normally.
  • Ensure the camera is within a good WiFi signal area. Avoid locations with weak signals.
  • If you changed your router, delete the camera from the app, then power cycle and reset the camera near the new router, and add it again.
  • If the issue persists, try reconfiguring the camera through the app.
• Failed WiFi Connection:
  • Ensure your phone's GPS and all app permissions (especially location services) are enabled.
  • Confirm your router's WiFi name and password are correct and not more than 16 characters.
  • For initial setup, place the camera close to your router.
  • Ensure your phone is connected to a 2.4GHz WiFi network, as some camera models do not support 5GHz.
• Wired Connection Problems:
  • Check if the Ethernet cable is working correctly.
  • Verify the network port indicator on the camera is always on.
  • Confirm your cellphone is connected to the same network as the camera.
• Recording Stops:
  • Check the status of the SD card in the app.
  • Verify the recording setup in the app (e.g., continuous, motion-triggered, scheduled).
  • Try using a different SD card to rule out card malfunction.

7. User Tips

• For optimal WiFi performance, especially for 2.4GHz, consider the camera's distance from the router. 2.4GHz signals travel further but are slower than 5GHz.
• Always ensure your phone's location services are enabled when setting up the camera via WiFi, as this is often a requirement for the app to detect the camera.
• If you experience frequent disconnections, try moving the camera closer to your WiFi router or consider using a wired Ethernet connection if available.
• Take advantage of the free trial for cloud storage to back up important recordings.

8. Warranty and Support

Lenovo offers a one-year warranty and lifetime technical support for this product. If you encounter any issues or have questions, please contact our support team for a quick and effective solution.

Contact Information:

• Email: technicalreply@qacctv.com
• Email: market@gacctv.co

You can also find operation videos and additional support by scanning the QR code in the Quick User Guide to access our YouTube channel or by messaging the seller directly.