1. Introduction
The Dreame H13 Pro Plus Mix is an advanced, multifunctional cleaning device designed to simplify your home cleaning routine. This all-in-one unit combines floor washing, vacuuming, and mite removal capabilities with innovative features such as hot air drying and full-link sterilization. With powerful 18000Pa suction and intelligent dirt sensing, it provides a thorough and hygienic cleaning experience for various surfaces and scenarios.
2. Important Safety Information
Please read all safety warnings and instructions before using this appliance to reduce the risk of fire, electric shock, or injury. Keep this manual for future reference.
- Always ensure the power adapter is compatible with your local voltage (100-240V).
- Do not immerse the main unit or charging base in water or other liquids.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
- Do not use the appliance to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Use only as described in this manual. Use only manufacturer's recommended attachments.
- Unplug from outlet when not in use and before servicing.
- Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
- Close supervision is necessary when any appliance is used by or near children.
3. Package Contents
Carefully unpack the box and ensure all items are present and in good condition. If any items are missing or damaged, please contact customer support.
- Main Body
- Handle Assembly
- Charging Base
- Cleaning Brush
- Accessory Storage Bracket (including Support Rod and support head)
- Soft Velvet Roller Brush Suction Head
- Electric Anti-Mite Brush
- 2-in-1 Flat Suction Nozzle
- Extension Rod
- Dust Cup Assembly
- Floor Cleaning Liquid
4. Specifications
| Feature | Specification |
|---|---|
| Brand | Dreame |
| Model | H13 Pro Plus Mix |
| Power (W) | 350W |
| Voltage | 100-240V universal |
| Battery Capacity | 5000mAh |
| Clean Water Tank Capacity | 900ml |
| Sewage Tank Capacity | 700ml |
| Maximum Noise | 78dB |
| Motor Speed | 98000 rpm |
| Weight (including battery) | 6kg |
| Battery Life (Floor Washing) | Approx. 40 minutes |
| Battery Life (Dust Absorption) | Approx. 75 minutes |
| Maximum Suction Power | 18000Pa |
| Function | Wet and Dry |
| Dust Storage Type | Dust Box/Dust Bucket |
| Cleaning Route | Random Type |
| Installation | Hand Held |
| Certification | CE |
5. Setup and Initial Use
5.1 Assembly
- Attach the Handle Assembly to the Main Body until it clicks into place.
- Place the Main Body onto the Charging Base.
- Connect the power adapter to the Charging Base and plug it into a power outlet.
- Assemble the Accessory Storage Bracket and place it on the charging base to hold additional tools.
5.2 Initial Charging
Before first use, fully charge the device. The LED screen will indicate charging status. A full charge typically takes several hours.
5.3 Filling the Clean Water Tank
To prepare for floor washing, remove the clean water tank from the main unit. Fill it with clean tap water. For enhanced sterilization, the device can generate electrolytic water from tap water with one click. You may also add the provided floor cleaning liquid as per instructions.
6. Operating Instructions
6.1 Power On/Off
Press the power button on the handle to turn the device on or off.
6.2 Floor Washing Mode
For wet cleaning, ensure the clean water tank is filled. The device will automatically dispense water and scrub the floor. The intelligent dirt sensing feature adjusts water usage and suction based on the level of dirt detected.
6.3 Vacuuming Mode
The device can be used as a powerful vacuum cleaner. Detach the main body from the floor washing head and attach the desired vacuuming accessory (e.g., 2-in-1 flat suction, soft brush, extension rod) to the handheld unit.
6.4 Mite Removal
Attach the Electric Anti-Mite Brush to the handheld unit for effective mite removal from beds, sofas, and other fabric surfaces.
6.5 Intelligent Features
- Intelligent Dirt Sensing: The device automatically detects the level of dirt and adjusts suction power and water flow for optimal cleaning.
- Smart LED Screen & Voice Prompts: Provides real-time information and alerts, such as "Water tank is short of water, please add water in time" or "Low battery power."
6.6 Product Demonstration Video
7. Maintenance and Care
7.1 Self-Cleaning Cycle
After each use, return the device to its charging base and press the self-cleaning button. The roller brush will undergo a two-way rotation, high-speed centrifugal dehydration, and 30-minute hot air drying to ensure it is clean, dry, and free from odors and mildew.
7.2 Emptying and Cleaning the Sewage Tank
Regularly empty the sewage tank after each cleaning session. Remove the tank, discard the dirty water, and rinse it thoroughly with clean water. Ensure the tank is completely dry before reattaching.
7.3 Filter Maintenance
The device includes filters that should be cleaned periodically to maintain optimal suction performance. Refer to the user manual for specific instructions on how to remove, clean, and reinsert the filters.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not turning on | Low battery; not properly assembled. | Charge the device fully. Ensure all parts are securely connected. |
| No water dispensed in floor washing mode | Clean water tank is empty. | Refill the clean water tank. |
| Weak suction power | Dust cup full; filter clogged; obstruction in nozzle. | Empty the dust cup. Clean or replace filters. Check for and remove any obstructions. |
| Roller brush not rotating or cleaning effectively | Hair tangles; foreign objects; self-cleaning cycle needed. | Remove hair tangles or foreign objects. Initiate a self-cleaning cycle. |
| Voice prompt: "Please put back the base for self-cleaning" | Device not correctly placed on charging base for self-cleaning. | Ensure the device is properly docked on the charging base. |
9. User Tips
- For optimal cleaning, always select the appropriate attachment for the task (e.g., electric anti-mite brush for fabrics, flat suction for crevices).
- Regularly check and clean the roller brush and sewage tank to prevent odors and maintain hygiene.
- Utilize the self-cleaning function after every wet cleaning session to keep the roller brush in prime condition.
10. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the warranty card included with your product or contact the seller directly. Keep your purchase receipt as proof of purchase.
