Baseus 20000 mAh Portable Magnetic Wireless Power Bank User Manual

1. Introduction

Thank you for choosing the Baseus 20000 mAh Portable Magnetic Wireless Power Bank. This device provides convenient and efficient charging for your mobile devices, supporting both wired and magnetic wireless charging. Please read this manual carefully before use to ensure optimal performance and safety.

2. Package Contents

Please ensure all the following items are present in your package:

• Baseus 20000 mAh Portable Magnetic Wireless Power Bank
• 0.3m Type-C Fast Charging Cable
• User Manual (this document)

3. Product Features

• High Capacity: 20000 mAh for extended power on the go.
• Dual Charging Modes: Supports both wired (PD 20W) and magnetic wireless (15W peak) fast charging.
• Magnetic Attachment: Strong magnetic force ensures stable and secure attachment to compatible devices (e.g., MagSafe-enabled iPhones).
• Automatic Wireless Charging: Simply attach your device for instant charging without manual activation.
• Universal Compatibility: Works with both Apple and Android devices.

4. Setup

Before first use, it is recommended to fully charge your power bank.

4.1 Charging the Power Bank

1. Connect the provided Type-C cable to the power bank's Type-C input port.
2. Connect the other end of the cable to a compatible USB power adapter (not included).
3. The indicator lights on the power bank will show the charging status. Ensure it is fully charged before disconnecting.

Note: For optimal charging speed, use a Power Delivery (PD) compatible wall adapter.

5. Operating Instructions

5.1 Wireless Charging

1. Ensure your device supports magnetic wireless charging (e.g., MagSafe compatible).
2. Align the back of your device with the magnetic charging area of the power bank. The power bank will automatically attach and begin charging.
3. Verify that the charging indicator on your device shows it is receiving power.

5.2 Wired Charging

1. Connect your device to the power bank using the provided Type-C cable or another compatible charging cable.
2. The power bank supports PD 20W fast charging for compatible devices.
3. Verify that the charging indicator on your device shows it is receiving power.

6. Maintenance

• Keep the power bank away from water, moisture, and extreme temperatures.
• Avoid dropping or subjecting the power bank to strong impacts.
• Clean the surface with a soft, dry cloth. Do not use harsh chemicals.
• Store in a cool, dry place when not in use.
• For long-term storage, charge the power bank to about 50-75% every three months to preserve battery health.

7. Troubleshooting

7.1 Power Bank Not Charging

• Check if the charging cable is securely connected to both the power bank and the power adapter.
• Try a different Type-C cable or power adapter.
• Ensure the power adapter is functional and provides sufficient power.

7.2 Device Not Charging Wirelessly

• Ensure your device is compatible with magnetic wireless charging.
• Check for proper alignment between your device and the power bank's magnetic charging area.
• Remove any thick cases or metallic objects that might interfere with wireless charging.

7.3 Device Not Charging Via Cable

• Ensure the cable is securely connected to both the power bank and your device.
• Try a different charging cable.
• Check if your device's charging port is clean and free of debris.

7.4 Slow Charging

• Ensure you are using a fast-charging compatible cable and adapter for wired charging.
• For wireless charging, ensure optimal alignment and that your device supports 15W wireless charging.
• Close background apps on your device to reduce power consumption during charging.

8. Specifications

9. User Tips

Based on common inquiries and best practices, here are some tips for getting the most out of your Baseus Power Bank:

• For the fastest wireless charging, ensure your phone case is thin and does not contain metal or magnets that could interfere with the magnetic connection.
• Always use the included Type-C cable or a high-quality, certified cable for both charging the power bank and charging your devices to ensure safety and efficiency.
• If you notice the power bank getting warm during use, it's normal, especially during fast charging. However, excessive heat might indicate an issue; discontinue use and check connections.
• To maximize battery lifespan, avoid completely draining the power bank or leaving it fully charged for extended periods.

10. Warranty & Support

For warranty information and technical support, please refer to the official Baseus website or contact your retailer directly.

Please retain your purchase receipt as proof of purchase for any warranty claims.