Tuya APP Door Lock Access Control System User Manual

1. Introduction and Overview

This manual provides detailed instructions for the installation, operation, and maintenance of your Asia-Teco Tuya APP Door Lock Access Control System. This advanced system offers multiple secure access methods including fingerprint, RFID card, password, and control via the Tuya APP, ensuring comprehensive security and convenience for your premises.

The system features a 1.77-inch screen (on S300X models), a Bluetooth keyboard, and robust semiconductor fingerprint recognition. It is designed for reliable performance with IP65 waterproof rating, making it suitable for various environments.

Key Features:

• Multiple Access Methods: Fingerprint, RFID Card, Password, Tuya APP, Dual Verification.
• High Security: Semiconductor fingerprint recognition with 360-degree all-round recognition.
• Smart Control: Tuya APP for remote unlock, user management, and access record queries.
• Durable Design: IP65 waterproof rating, suitable for outdoor installation.
• User-Friendly Interface: Touch screen panel, white backlight keypad, and multi-language display (J200X models).
• Integrated Doorbell: Supports wired doorbell connection.

2. Setup and Installation

2.1 Component Identification

Before installation, identify all components included in your kit. Depending on your specific kit (e.g., Kit 1, Kit 2, Kit 3, Kit 4, Kit 5, Kit 7, Kit 8), you may have an access control unit, power supply, doorbell, electric lock (magnetic lock, strike lock, drop bolt lock), exit button, RFID key stickers, and a Tuya Gateway.

2.2 Wiring Diagram

Proper wiring is crucial for the correct functioning of the access control system. Refer to the diagram below for connections between the access control machine, power supply, doorbell, exit button, and electric lock. Ensure all connections are secure and follow local electrical codes.

Wiring Key:

• Power Supply: Connects to the main power source and provides DC 12V to the system.
• Access Control Machine: The main unit for user authentication.
• Doorbell: Connects to the doorbell terminals on the access control unit.
• Switch (Exit Button): Connects to the PUSH and GND terminals for exiting.
• Electric Bolt Lock: Connects to the V+, V-, NO, and COM terminals as per the lock type (Fail Safe/Fail Secure).

2.3 Tuya APP Bluetooth Settings

To utilize the smart features of your access control system, you need to set up the Tuya APP.

1. Download the Tuya APP: Scan the QR code below or search for "Tuya Smart" or "Doodle APP" in your app store.



2. Register and Log In: Open the app, click the login button, and either register a new account or log in with an existing one.



3. Add Equipment: After logging in, click the "+" icon on the top right of the home page, or "Add Device". Ensure Bluetooth is enabled on your phone. The app will search for nearby devices. Select your access control system to add it.

3. Operating Instructions

3.1 Keypad Operation

• *: Return key.
• #: Confirmation key.
• 2: Turn up (navigate up in menus). Long press for quick scroll up.
• 0: Turn down (navigate down in menus). Long press for quick scroll down.

3.2 Adding Users (Administrator and Ordinary)

The system supports up to 300 fingerprints, 1000 RFID cards, and 1000 passwords. User management is primarily done through the Tuya APP or directly on the device.

Adding Administrator:

1. Fingerprint: In the Tuya APP, navigate to User Management, select 'Administrator', then 'Add Fingerprint'. Follow the on-screen prompts and place your finger on the fingerprint sensor multiple times until registered.
2. Password: In the Tuya APP, navigate to User Management, select 'Administrator', then 'Add Password'. Enter a 6-10 digit password twice for confirmation.
3. Card: In the Tuya APP, navigate to User Management, select 'Administrator', then 'Add Card'. Present the RFID card to the access control unit's card reader until registered.

Adding Ordinary Users:

Ordinary users can be added similarly to administrators, but they may have restricted access or permissions depending on the system configuration. To add an ordinary user directly on the machine, press `*` then `#` to enter the administrator menu, then navigate to 'Add User' and select 'Normal User'.

1. Fingerprint: Follow the same steps as adding an administrator fingerprint.
2. Password: Follow the same steps as adding an administrator password.
3. Card: Follow the same steps as adding an administrator card.

3.3 Unlocking the Door

The system offers various methods to unlock the door:

• Fingerprint: Place your registered finger on the fingerprint sensor.
• RFID Card: Present your registered RFID card to the card reader.
• Password: Enter your registered password on the keypad followed by `#`.
• Tuya APP: Use the remote unlock feature in the Tuya APP.
• Dual Verification: Some configurations may require two methods (e.g., fingerprint + password) for enhanced security.

3.4 Temporary Unlocking Setting (via Tuya APP)

For temporary access, you can generate time-limited or single-use unlock permissions through the Tuya APP.

1. Open the Tuya APP and navigate to the device's home page.
2. Click on "Temporary" at the bottom of the page.
3. Select "Add temporary lock" and configure the time limit or single-use option.
4. Send the temporary access to the recipient.

3.5 Normal Open Mode

This mode allows the door to remain unlocked for frequent entry and exit. To activate:

1. Unlock the door using any valid method.
2. Within 3 seconds of unlocking, press `*` then `#` on the keypad.
3. The regular open indicator will turn purple, signifying the mode is active.
4. To exit, repeat the process or wait for the system to automatically exit based on configuration.

3.6 Access Records

The Tuya APP allows you to remotely view the latest door opening information and access records, providing a history of entries and exits.

3.7 Multi-language Support

The J200X model supports multiple display languages including Chinese, English, French, German, Spanish, Latin, Romanian, and Italian. Time and date are also displayed on the screen.

4. User Tips

• WiFi Connectivity: While the access control unit itself uses Bluetooth, it can be integrated into your WiFi network for remote access and control via the Tuya APP by using a compatible Tuya Bluetooth Mesh Gateway. Ensure your gateway is properly configured and connected to a 2.4G WiFi network.
• Password Security: When setting up passwords, choose a strong, unique combination of 6-10 digits. Avoid easily guessable sequences.
• Fingerprint Enrollment: For optimal recognition, ensure your finger is clean and dry during enrollment. Try to capture different angles of your fingerprint for better accuracy.
• RFID Card Management: Keep track of assigned RFID cards. If a card is lost or stolen, promptly remove it from the system via the administrator settings.
• Regular Review of Access Records: Periodically check the door opening records in the Tuya APP to monitor activity and ensure security.

5. Maintenance

• Cleaning: Regularly wipe the fingerprint sensor and touch screen panel with a soft, dry cloth to remove dust and smudges. Avoid using abrasive cleaners or solvents.
• Environmental Protection: Despite its IP65 waterproof rating, avoid prolonged exposure to extreme weather conditions or direct water jets to maximize product lifespan.
• Wiring Check: Periodically inspect all wiring connections to ensure they are secure and free from damage.
• Software Updates: Keep your Tuya APP updated to the latest version to benefit from new features and security enhancements.

6. Troubleshooting

Common Issues and Solutions:

• Forgot Administrator Password: If you forget the administrator password, you will need to reset the device to factory settings and reconfigure it. Refer to the device's specific reset procedure (often involves a physical reset button or a sequence on the keypad).
• Fingerprint/Card/Password Not Recognized:
  • Ensure the fingerprint sensor is clean and your finger is dry.
  • Verify that the RFID card or password is correctly registered in the system.
  • Try re-enrolling the fingerprint, card, or password.
• Door Not Unlocking:
  • Check the power supply to ensure the system is receiving adequate power (DC 12V).
  • Inspect all wiring connections, especially to the electric lock, for any loose or damaged wires.
  • Verify that the lock mechanism itself is not jammed or obstructed.
• Tuya APP Connectivity Issues:
  • Ensure Bluetooth is enabled on your smartphone and the access control unit is within range.
  • If using a Tuya Gateway for WiFi connectivity, ensure the gateway is powered on, connected to your 2.4G WiFi network, and within range of both the access control unit and your router.
  • Restart the Tuya APP and try reconnecting.
• Keypad Not Responding:
  • Check the power supply.
  • Ensure the touch screen is clean and free from moisture.

7. Specifications

Tuya Bluetooth Mesh Gateway Specifications (if included):

8. Warranty and Support

8.1 Warranty Information

This product comes with a one-year warranty from the date of original purchase. The warranty covers manufacturing defects under normal use. It does not cover defects caused by misuse, accidental damage, fire, or unauthorized modifications.

8.2 Contact Us

If you have any questions or require technical assistance, please contact our customer support. All messages will be answered within 24 hours from Monday to Saturday.