HOCO Q24 10000mAh Magnetic Wireless Charging Power Bank

1. Introduction

The HOCO Q24 is a versatile 10000mAh power bank designed for convenient and fast charging of multiple devices. It features magnetic wireless charging, built-in cables for both iPhone (Lightning) and Type-C devices, and a USB-A output port. The LED digital display provides real-time power status, and its compact design makes it ideal for travel.

2. Safety Information

Please read all safety instructions before using this product. Improper use may result in fire, explosion, or other hazards.

• Do not disassemble, open, crush, or puncture the power bank.
• Keep away from fire, water, and high temperatures.
• Do not expose to direct sunlight for extended periods.
• Use only original or certified charging cables and adapters.
• Dispose of the power bank according to local regulations.
• Keep out of reach of children.

3. Product Overview

The HOCO Q24 power bank is equipped with the following features:

• High Capacity: 10000mAh (38.5Wh) lithium polymer battery.
• Fast Wired Charging:
  • Built-in iP/USB-C cable: PD20W output.
  • USB-A port: 22.5W output (supports QC/FCP/SCP/AFC).
• Magnetic Wireless Charging: Peak 15W, backward compatible with 10W/7.5W/5W.
• Dual Input: Built-in iP/USB-C cable for 18W input to recharge the power bank.
• LED Digital Display: Shows remaining power percentage.
• Built-in Cables: Detachable for separate use, offering convenience.
• Airline Compliant: Meets international air transport standards.
• Multiple Protections: Discharge, Short Circuit, Overload, Overcharge, Overcurrent, Overvoltage Protection.

4. Setup

4.1 Initial Charging

Before first use, fully charge your HOCO Q24 power bank. Connect the built-in iP/USB-C cable to a compatible 18W (or higher) power adapter. The LED digital display will show the charging progress, indicating 100% when fully charged.

4.2 Understanding the LED Display

The LED digital display shows the remaining battery percentage of the power bank. This allows you to monitor the power level at any time.

5. Operating Instructions

5.1 Wired Charging Your Devices

The HOCO Q24 offers multiple wired output options:

• Using Built-in Cables:
  • For iPhone devices: Use the built-in Lightning cable (PD20W output).
  • For Type-C devices: Use the built-in Type-C cable (PD20W output).
• Using USB-A Port: Connect your device's USB-A charging cable to the power bank's USB-A output port for 22.5W fast charging.

Simply plug the appropriate cable into your device, and charging will begin automatically. The built-in cables are detachable for separate use if needed.

5.2 Magnetic Wireless Charging

For devices that support magnetic wireless charging (e.g., iPhone 12/13/14/15 series), simply align the back of your device with the magnetic charging area on the power bank. The magnets will ensure precise positioning for optimal charging efficiency.

• Ensure your device is compatible with magnetic wireless charging.
• Remove any thick cases that might interfere with magnetic alignment or charging.
• The power bank provides up to 15W wireless charging, backward compatible with lower wattages.

5.3 Recharging the Power Bank

To recharge the HOCO Q24 power bank, use the built-in iP/USB-C cable and connect it to a power source (e.g., wall adapter, computer USB port). The input supports 18W fast charging. The LED display will show the charging status.

6. Maintenance

• Cleaning: Use a soft, dry cloth to clean the power bank. Do not use liquid cleaners or aerosols.
• Storage: Store the power bank in a cool, dry place away from extreme temperatures and direct sunlight.
• Battery Care: To prolong battery life, avoid fully discharging the power bank frequently. Recharge it when the power level is low. If not used for a long time, charge it to about 50-70% every three months.

7. Troubleshooting

• Power bank not charging:
  • Ensure the charging cable is securely connected to both the power bank and the power adapter.
  • Verify the power adapter is working and provides sufficient power (18W recommended).
  • Try a different charging cable or adapter.
• Device not charging from power bank:
  • Check if the power bank has sufficient charge.
  • Ensure the charging cable is securely connected to both the power bank and your device.
  • Try a different cable or port on the power bank.
  • For wireless charging, ensure your device supports it and is correctly aligned. Remove any thick cases.
• Slow charging:
  • Ensure you are using a fast-charging compatible cable and your device supports fast charging.
  • Check if multiple devices are being charged simultaneously, which might reduce individual charging speeds.
• LED display not working:
  • The display usually activates when a device is connected or a button is pressed. If it remains off, the power bank might be fully discharged or require a reset (try connecting it to a charger).

8. Specifications

9. Warranty and Support

For warranty information or technical support, please contact the seller or manufacturer directly. Keep your purchase receipt as proof of purchase.