1. Introduction
Thank you for choosing the Awei P37K 10000mAh Portable Power Bank. This device is designed to provide reliable and fast charging for your mobile devices on the go. Featuring a compact design, multiple input/output options, and a high-capacity battery, it ensures your devices stay powered throughout the day. Please read this manual carefully before use to ensure optimal performance and safety.
2. Package Contents
- Awei P37K 10000mAh Portable Power Bank
- Micro USB Charging Cable (may vary by package)
- User Manual
3. Setup and Initial Use
3.1 Identifying Ports
The Awei P37K power bank features multiple ports for both charging the power bank itself and charging your devices.
- USB Line Output (DC5V / 2.1A): For charging external devices.
- Type-C Line Input (DC5V / 2.1A): For charging the power bank.
- USB Line Output (DC5V / 2.1A): For charging external devices.
- Micro Line Input (DC5V / 2.1A): For charging the power bank.
3.2 Charging the Power Bank
Before first use, fully charge the power bank. Use either the Type-C or Micro USB input port to connect the power bank to a suitable power source (e.g., wall adapter, computer USB port). The LED indicators will show the charging status.
- Connect the provided Micro USB cable (or your own Type-C cable) to the corresponding input port on the power bank.
- Connect the other end of the cable to a USB power adapter (not included) or a computer's USB port.
- The LED indicators will illuminate to show the charging progress. Once all LEDs are solid, the power bank is fully charged.
4. Operating Instructions
4.1 Charging Your Devices
The Awei P37K features two USB output ports, allowing you to charge up to two devices simultaneously.
- Connect your device's charging cable to one of the USB output ports on the power bank.
- Connect the other end of the cable to your mobile phone or other compatible device.
- The power bank will automatically begin charging your device.
- The LED indicators will show the remaining battery level of the power bank.
4.2 Fast Charging Feature
The power bank supports fast charging with a DC5V-2.1A output, providing high power and strong output to quickly charge your devices.
4.3 LED Indicators
The power bank is equipped with LED indicators to display the remaining battery level. Refer to the product's physical design for the exact number and behavior of the LEDs (typically 4 LEDs, each representing approximately 25% charge).
5. Maintenance and Care
- Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
- Cleaning: Use a soft, dry cloth to clean the surface of the power bank. Do not use harsh chemicals or abrasive materials.
- Avoid Damage: Do not drop, disassemble, or expose the power bank to water or moisture.
- Charging Environment: The power bank supports low-temperature charging, ensuring safe operation even in cooler conditions.
- Regular Use: To prolong battery life, it is recommended to fully charge and discharge the power bank at least once every three months if not in regular use.
6. Troubleshooting
- Power Bank Not Charging:
Ensure the charging cable is securely connected to both the power bank's input port and the power source. Try a different charging cable or power adapter. - Device Not Charging from Power Bank:
Ensure the power bank has sufficient charge. Check if the charging cable connecting your device to the power bank is working correctly. Try a different USB output port. - Slow Charging:
Verify that your device and cable support fast charging if you expect quick charge speeds. Ensure the power bank itself is fully charged. - LED Indicators Not Working:
If the power bank is charging or discharging, the LEDs should be active. If not, try fully charging the power bank. If the issue persists, contact customer support.
7. Specifications
| Feature | Specification |
|---|---|
| Brand | Awei |
| Model | P37K |
| Battery Type | Li-Polymer Battery |
| Battery Capacity | 10000mAh (Rated capacity: 6200mAh) |
| Input Interface | Micro USB, USB Type C (DC5V / 2.1A) |
| Output Interface | Double USB (DC5V / 2.1A) |
| Max Output | 23W (QC3.0 Support) |
| Features | With LED Lamp, Two-way Quick Charge, Ultra-thin Design |
| Shell Material | ABS |
| Size | 137mm * 68mm * 15mm |
| Weight | 212g |
| Certification | CE |
| Origin | Mainland China |
| Compatibility | IOS & Android Mobile Phones (iPhone, Huawei, Xiaomi, Samsung, OPPO) |
8. User Tips
- Airline Travel: The 10000mAh capacity of this power bank is generally in line with international civil aviation air transport standards, making it suitable for carrying on planes. Always check with your airline for specific regulations before travel.
- Compatibility: The built-in smart chip ensures wide compatibility with various mobile phones, including iPhone, Huawei, Xiaomi, Samsung, OPPO, and other Android and iOS devices.
- Simultaneous Charging: Utilize both USB output ports to charge two devices at once without compromising charging efficiency.
9. Warranty and Support
The Awei P37K Portable Power Bank comes with a 1-year warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims.
For technical support, warranty claims, or any questions regarding your product, please contact the Awei Official Store customer service through the platform where you made your purchase.