1. Introduction
Welcome to the Hako Pro Certified Android TV 11 OS TV Box user manual. This guide provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your device. The Hako Pro TV Box is designed to deliver a superior home entertainment experience with 4K HDR video, AV1 media playback, dual-band Wi-Fi, and integrated Google Assistant.
Figure 1: Hako Pro TV Box and included remote control.
2. Package Contents
Before you begin, please check the package contents to ensure all items are present:
- Hako Pro Android TV Box
- Remote Control
- Power Adapter
- User Manual (this document)
Figure 2: Hako Pro package contents including the TV box, remote, and power adapter.
3. Setup Guide
Follow these steps to set up your Hako Pro TV Box:
- Connect to TV: Connect one end of an HDMI cable (not included) to the HDMI port on the Hako Pro TV Box and the other end to an available HDMI input on your television.
- Connect to Power: Plug the power adapter into the DC IN port on the Hako Pro TV Box, then plug the adapter into a wall outlet.
- Network Connection (Optional): For a wired internet connection, connect an Ethernet cable from your router to the RJ45 LAN port on the Hako Pro TV Box. For Wi-Fi, you will configure it during the initial setup.
- Power On: The device should power on automatically. If not, press the power button on the remote control.
- Initial Setup Wizard: Follow the on-screen instructions to complete the initial setup, including language selection, network configuration (Wi-Fi), Google account login, and app installation.
Figure 3: Rear view of the Hako Pro TV Box showing DC IN, HDMI, Ethernet, and USB ports.
4. Operating Instructions
4.1 Remote Control
The included remote control allows you to navigate the Android TV interface and control your Hako Pro TV Box. It features dedicated buttons for popular streaming services and a Google Assistant button for voice commands.
Figure 4: Hako Pro remote control with Google Assistant functionality.
4.2 Android TV 11 Interface
Your Hako Pro TV Box runs on Android TV 11, offering a user-friendly interface for accessing apps, movies, shows, and more.
- Home Screen: Displays recommended content, favorite apps, and system settings.
- Apps: Access the Google Play Store to download and install a wide variety of applications.
- Search: Use the search function or Google Assistant to find content quickly.
Figure 5: Example of the Android TV 11 home screen interface.
4.3 Key Features
- 4K HDR Video: Enjoy stunning ultra-high-definition content with vibrant colors and incredible detail.
Figure 6: Visual comparison of 4K HD and 1080P picture quality.
- AV1 Media Player: Supports AV1 codec for efficient streaming, offering better video quality at lower data rates compared to H.265 or VP9.
Figure 7: AV1 codec provides more videos for less data, 30% better than H.265 or VP9.
- Dual-Band Wi-Fi: Connect to 2.4GHz or 5GHz Wi-Fi networks for stable and fast internet access.
- Dolby Audio: Experience immersive sound with Dolby Digital Plus support.
Figure 8: Dolby Audio support for realistic sound restoration.
- Google Assistant: Use voice commands via the remote to search for content, control smart home devices, and get information.
- Netflix 4K: Built-in support for Netflix 4K Ultra HD streaming.
Figure 9: Hako Pro supports Netflix 4K Ultra HD streaming.
5. Maintenance
- Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid cleaners or aerosols.
- Ventilation: Ensure the TV box is placed in a well-ventilated area to prevent overheating. Do not block ventilation openings.
- Software Updates: The device supports OTA (Over-The-Air) updates. Regularly check for and install system updates to ensure optimal performance and security.
- Power Cycle: If the device becomes unresponsive, disconnect the power adapter, wait 10 seconds, and then reconnect it.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No power | Power adapter not connected or faulty. | Ensure the power adapter is securely connected to the device and a working power outlet. Try a different outlet. |
| No picture on TV | HDMI cable loose or incorrect input selected on TV. | Check HDMI cable connections. Ensure your TV is set to the correct HDMI input source. |
| Remote control not working | Low batteries or obstruction. | Replace batteries in the remote. Ensure no obstructions between the remote and the TV box. |
| No internet connection | Wi-Fi disconnected or Ethernet cable loose. | Check Wi-Fi settings in the device menu. Ensure Ethernet cable is properly connected to both the device and router. Restart your router. |
| App crashes or freezes | Software glitch or insufficient memory. | Restart the app. Clear the app's cache (Settings > Apps > [App Name] > Clear Cache). Restart the TV box. |
7. Specifications
Below are the detailed technical specifications for the Hako Pro Android TV Box.
Figure 10: Comprehensive technical specifications.
| Feature | Description |
|---|---|
| SOC | Amlogic S905Y4-B |
| CPU | ARM Quad 64-bit C-A35 |
| DRAM | DDR4 2GB/4GB |
| Flash | eMMC 16GB, 32GB, 64GB |
| Graphics | ARM Mali-G31 MP2 GPU/OpenGL ES3.2, Vulkan1.1 and OpenCL2.0 |
| HDR | HDR 10, HLG, HDR 10+ |
| OS | Android™ 11 |
| DRM | Widevine, Playready |
| Resolution | 4K@60fps |
| Ethernet | RJ45 Interface 10M/100M adaptive |
| Wi-Fi | 2 x 2 MIMO Wi-Fi 2.4GHz/5GHz 802.11a/b/g/n/ac |
| BT | 5.0 |
| Video Codes | AV1 MP-10@L5.1 up to 4K*2K@60fps, VP9 Profile-2 up to 4K*2K@60fps, H.265/HEVC MP-10@L5.1 up to 4K*2K@60fps, H.264/AVC HP@L5.1 up to 4K*2K@30fps, MPEG-2 MP/HL up to 1080P@60fps, Other codecs on request |
| Audio Codes | AAC-LC & AAC-HE, MPEG-1 Layers 1,2,3, Dolby Audio and Dolby Digital Plus, Other codecs on request |
| Container | *.mkv, *.mpg, *.mpeg, *.dat, *.avi, *.mov, *.mp3 and *.ogg |
| Power Supply | External 12V1A |
| Power Consumption | 12W Max |
| Operating Temperature | 0℃ to 40℃ |
| Operating Humidity | 5%-85% Non-condensing |
| Size（W*D*H） | 110mm x 110mm x 26mm |
| Digital Video | HD2.0 with HDCP |
| Micro TF | Support |
| Network | RJ45 LAN |
| Peripheral Interface | 2 x USB2.0 |
| Power Interface | DC in |
| Dolby Audio | Support |
| Other | IR Receiver, Power Indicator, Reset |
Figure 11: Device dimensions and port layout.
Figure 12: High-performance Amlogic S905Y4-B chip details.
8. User Tips
- For the best streaming experience, especially with 4K content, use a 5GHz Wi-Fi connection or a wired Ethernet connection.
- Customize your home screen by adding your most frequently used apps to the favorites bar for quick access.
- Utilize the Google Assistant button on your remote for hands-free control and quick searches.
- Consider connecting a Bluetooth keyboard and mouse for easier navigation and text input, especially for web browsing or certain apps.
- If you experience buffering, try reducing the video quality in the streaming app settings or ensure other devices are not heavily using your network bandwidth.
9. Warranty and Support
For warranty information and technical support, please refer to the seller's official website or contact their customer service directly. Keep your proof of purchase for any warranty claims.
The Hako Pro TV Box is designed for reliable performance. If you encounter issues not covered in the troubleshooting section, please reach out to the support team for assistance.
