1. Product Overview
The JIECANG JC35D is a robust DC linear actuator designed for various applications, particularly in home appliances and medical equipment. It provides reliable push and pull force with integrated safety features.

Figure 1: JC35D DC Linear Actuator - Angled View

Figure 2: Key Features of the JC35D Linear Actuator, including 5 Years Warranty, IPX6 protection grade, 20000 times fatigue test, customized services, and international certification.
Key features include a 5-year warranty, IP43 protection (as per specifications table), and built-in overload protection and limit switches for enhanced safety and durability.
2. Safety Information
- Ensure the power supply matches the actuator's voltage requirements (12VDC or 24VDC).
- Do not exceed the maximum load ratings for push (6000N) and pull (4000N).
- The actuator is equipped with built-in limit switches and overload protection. Do not attempt to bypass these safety features.
- Avoid exposing the actuator to environments beyond its IP43 protection rating.
- Always disconnect power before performing any installation, maintenance, or troubleshooting.
3. Installation and Setup
Proper installation is crucial for the safe and efficient operation of the linear actuator. Refer to the dimensional drawing for mounting specifications.

Figure 3: Dimensional Drawing of JC35D DC Linear Actuator. This diagram provides critical measurements for mounting, including overall length (L), stroke (S), and various mounting point dimensions (e.g., Φ30, Φ22, Φ10.1, 79mm, 148mm).
3.1 Mounting
- Identify suitable mounting points on your application that can support the actuator's static and dynamic loads.
- Use appropriate fasteners (not included) to secure the actuator's mounting brackets. Ensure all connections are tight and secure.
- Verify that the actuator's movement path is clear and unobstructed throughout its full stroke length.
3.2 Electrical Connection
- Connect the actuator to a compatible 12VDC or 24VDC power supply. Observe correct polarity.
- Ensure all wiring is properly insulated and protected from damage.
- If using a control unit, follow the control unit's instructions for wiring the actuator.
4. Operation
The JC35D linear actuator extends and retracts to provide linear motion. Its operation is typically controlled by an external switch or control system (not included).
- Apply power to the actuator.
- Activate the control switch to extend or retract the actuator rod.
- The built-in limit switches will automatically stop the actuator at its fully extended or retracted positions.
- In case of an overload, the overload protection feature will temporarily halt operation to prevent damage.
Typical applications include adjusting medical beds, wheelchairs, dental chairs, and patient lifts.

Figure 4: Examples of actuator system applications in medical beds, wheelchairs, home-care beds, dental chairs, surgical beds, and patient lifts.
5. Maintenance
The JC35D linear actuator is designed for low maintenance. Regular inspection can help ensure long-term performance.
- Cleaning: Keep the actuator body and rod clean from dust and debris. Use a soft, dry cloth. Do not use harsh chemicals or solvents.
- Inspection: Periodically check mounting points and electrical connections for tightness and signs of wear or damage.
- Lubrication: The actuator is pre-lubricated for its lifespan. No additional lubrication is typically required.
- Environmental Conditions: Ensure the operating environment remains within the specified IP43 protection limits.
6. Troubleshooting
If the actuator is not functioning as expected, perform the following checks:
- No Movement:
- Check the power supply connection and ensure it is providing the correct voltage (12VDC or 24VDC).
- Verify that the control switch or system is functioning correctly.
- Inspect wiring for any breaks or loose connections.
- Ensure the actuator is not overloaded, triggering the overload protection. Remove any obstructions.
- Intermittent Movement:
- Check for loose electrical connections.
- Ensure the power supply is stable and not fluctuating.
- Unusual Noise:
- Check for any obstructions in the actuator's path.
- Ensure mounting is secure and not causing vibrations.
If problems persist after these checks, contact customer support.
7. Specifications
| Feature | Specification |
|---|---|
| Brand Name | JIECANG |
| Model Number | JC35D |
| Type | Tubular Motor |
| Usage | Home Appliance, Medical line |
| Certification | CE |
| Construction | Permanent Magnet |
| Commutation | Brush |
| Protect Feature | IP43 |
| Max. Load Push | 6000N |
| Max. Load Pull | 4000N |
| Static Load Push | 6000N |
| Static Load Pull | 4000N |
| Input | 24/12VDC |
| Speed at Full Load | 3mm/s |
| Stroke Length | 100~400 (option > 400) mm |
| Limit Switch | Built-in |
| Overload Protection | Yes |
8. Warranty and Support
8.1 Warranty
This JIECANG product comes with a 5-year warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims.
8.2 Customer Support
For technical assistance, troubleshooting, or warranty inquiries, please contact JIECANG customer service. You may also reach out via WhatsApp for product information:
- WhatsApp: +86 15616269146

Figure 5: JIECANG Service Information, highlighting 7x24 phone holding service, project feedback, research materials, and 5-year warranty.
9. User Tips
Based on available information, no specific user tips regarding the practical application or common usage scenarios of the JC35D linear actuator were found in the provided reviews or Q&A. Users are advised to follow all installation and operation guidelines carefully.
10. Frequently Asked Questions (FAQ)
- Q: Does this product have relevant certifications?
- A: Yes, the product has CE certification. Other certifications obtained include TUV, UL, PSE, KC, SAA, ROSH, ISO9001:2015, and ISO14001:2015.
- Q: Can I order a sample before a bulk purchase?
- A: Yes, samples can be provided upon request.





