1. Product Overview
The Sanag S11 Open Ear Bluetooth Earphones are designed to provide a high-resolution acoustic experience with cinematic surround sound. Beyond traditional headphone functions, the S11 integrates features such as an MP3 player, smart screen display, voice-controlled lighting, and a charging case that doubles as a separate speaker. It boasts a unique open-ear design for comfort and awareness of surroundings.
2. Package Contents
- Sanag S11 Open Ear Bluetooth Earphones
- Charging Case
- Charger (Charging Cable)
- User Manual
3. Setup and First Use
3.1 Charging the Device
- Place the earphones into the charging case.
- Connect the charging cable to the charging case and a power source.
- The smart screen on the charging case will indicate charging status.
- A full charge for the charging case takes approximately 3-4 hours. For the first charge, it is recommended to charge for more than 1 hour.
3.2 Bluetooth Pairing
- Ensure the earphones are charged and in the charging case.
- Open the charging case. The earphones will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth and search for available devices.
- Select "Sanag S11" from the list to connect.
- The Sanag S11 uses Bluetooth V5.2 and F-Link Bluetooth 6.0 technology for stable transmission.
- The charging compartment also supports a separate Bluetooth connection to function as a standalone speaker.
3.3 Sanag APP Installation
The Sanag S11 supports a dedicated mobile application for enhanced features and customization.
- Compatibility: Supports Android version 5.0 or above; Apple iOS version 9.0 or above.
- APP Interface Languages: Russian, German, Italian, Japanese, French, Simplified Chinese, Traditional Chinese, English, Portuguese.
- Download the Sanag APP from your device's respective app store.
- Follow the on-screen instructions to link your S11 earphones to the app.
3.4 Memory Card Installation
- The earphones support TF cards up to 32GB/16GB for MP3 playback.
- Locate the TF card slot on the earphone.
- Carefully insert the TF card into the slot. Note that hot-swapping is not supported; ensure the earphones are off before inserting or removing the card.
4. Operating Instructions
4.1 Basic Controls
- Control Button: The earphones feature a control button for various functions. Refer to the APP for customizable controls.
- Volume Control: Adjust volume directly via the control button or your connected device.
- Microphone: Built-in microphone for calls.
4.2 MP3 Playback Function
The Sanag S11 has 32GB of built-in memory and supports TF card expansion, allowing you to store and play over 8000 songs without a connected phone.
4.3 Silent Recording Function
- One-click Silent Recording: Press and hold the power button for 5 seconds to directly enter the recording function.
- A small recording icon will pop up at the top of the screen when recording is active.
- Recording Playback Password Setting: The device supports setting a password for playback to ensure privacy.
4.4 Smart Screen Features (C.FUS Interactive Smart Screen)
The 1.2-inch high-resolution touch screen provides a smartwatch-like experience.
- Music Control: Play, pause, skip tracks.
- Information Display: Check weather (today and next 7 days), time, battery level.
- Utilities: Flashlight, stopwatch.
- Customization: Customize the dial/wallpaper.
- Settings: Adjust screen-on duration, link APP synchronization.
4.5 Voice-Controlled Lighting
The charging base features an ice blue energy light that can be controlled by voice commands, functioning as a voice-controlled night light.
4.6 AI Features
- AI Sound Algorithm: Enhances audio clarity and provides high-fidelity sound.
- PTM HD Mastering Mode: Converts PCM files to DSD files for improved playback quality.
- AI Workplace Application Scenarios: Features like AI-assisted recording organization, material management, and creative writing tools to boost efficiency.
5. Maintenance and Care
- Waterproof Rating: The earphones are IP65 waterproof and sweatproof. This means they are protected against dust and low-pressure water jets from any direction.
- Important: The charging case is NOT waterproof. Always ensure the earphones are dry before placing them back into the charging case to prevent damage.
- Cleaning: Use a soft, dry cloth to clean the earphones and charging case. Avoid using harsh chemicals or abrasive materials.
- Storage: Store the earphones and charging case in a cool, dry place away from direct sunlight and extreme temperatures.
6. Troubleshooting
- Earphones not pairing: Ensure Bluetooth is enabled on your device and the earphones are in pairing mode. Try restarting both the earphones and your device.
- Recording password forgotten: If you forget your recording playback password, please consult customer service with your purchase record for assistance.
- APP AI functions limited: Some AI-related functions in the Sanag APP may have usage limits (e.g., 30 days or 3 trials) unless the AI MAX version is purchased.
- No sound from charging case speaker: Ensure the charging case has a separate Bluetooth connection established with your device.
7. Specifications
| Feature | Specification |
|---|---|
| Headphone Model | S11 |
| Bluetooth Version | V5.2 (F-Link Bluetooth 6.0) |
| Battery Capacity (Charging Box) | 600mAh |
| Battery Life | 8 hours (single listening), 52 hours (with charging case) |
| Transmission Distance | 10m |
| Display Resolution | 1.2-inch high-resolution screen |
| Display Type | TFT (full screen touch) |
| Charging Time | Approx. 3-4 hours (first charge >1 hour recommended) |
| TF Card Support | 32GB/16GB (does not support hot swap) |
| Charging Base Features | Voice wake-up function, separate speaker functionality |
| Waterproof Rating | IP65 (earphones), Charging case NOT waterproof |
| Material | PVC, ABS |
| Number Of Drivers | 2 |
| Charging Method | Charging case |
| With Microphone | Yes |
| Support APP | Yes |
| Active Noise-Cancellation | No |
| Volume Control | Yes |
| Control Button | Yes |
| Vocalism Principle | Dynamic |
| Wireless Type | Bluetooth |
| Communication | Wireless |
| Style | Ear Hook |
| Sound Isolating | No |
8. User Tips
- For optimal sound quality, ensure the earphones are properly positioned on your ears using the SFE on-ear technology.
- To activate voice commands for controlling the ice blue energy light, refer to the specific voice command list in the Sanag APP or the detailed instructions within the manual.
- Remember to dry your earphones thoroughly before placing them in the charging case, as the case is not waterproof.
- Explore the Sanag APP to customize sound profiles, smart screen wallpapers, and other advanced settings for a personalized experience.
9. Warranty and Support
For any product inquiries, technical support, or warranty claims, please contact Sanag customer service. Keep your purchase record handy as it may be required for certain services, such as recovering a forgotten recording password.
For detailed information on security and privacy, please refer to the official Sanag website or the Security & Privacy section within the Sanag APP.





