HGFRTEE 18.5inch Portable Monitor User Manual

1. Introduction

Thank you for choosing the HGFRTEE 18.5inch Portable Monitor. This monitor is designed to enhance your productivity and entertainment experience by providing a versatile second screen for various devices. With its high-resolution display, fast refresh rate, and multiple connectivity options, it's an ideal companion for laptops, gaming consoles, and smartphones.

Please read this manual carefully before using the product and keep it for future reference.

2. Specifications

Image: Monitor dimensions (423mm x 249mm x 8mm) and VESA mount (75mm).

3. Package Contents

Ensure all items are present in the package:

• Monitor x 1
• HDMI cable x 1
• USB-C to USB-C Cable x 1
• Power cable x 1
• User Manual x 1

Image: Contents of the product package.

4. Setup and Connections

This section details how to connect your portable monitor to various devices. Always use the provided cables and a wall charger for sufficient power supply to avoid issues like a black or flashing screen.

4.1. General Connection Diagram

Image: Detailed wiring diagram for connecting the monitor to various devices.

4.2. Laptop/PC Connection

4.2.1. Laptop/PC with Type-C Port

1. Connect the monitor to your laptop/PC using the provided Type-C to Type-C cable. This cable supports both power and display.
2. NOTE: Please use the wall charger to power on the monitor to avoid black or flashing screen when power supply is not enough.

4.2.2. Laptop/PC with HDMI Port

1. Connect the monitor to your laptop/PC using an HDMI cable (for display) and a Type-C cable (for power).
2. NOTE: Please use the wall charger to power on the monitor to avoid black or flashing screen when power supply is not enough.

4.2.3. Laptop/PC with (mini) DisplayPort (e.g., Surface Pro)

1. An (Mini)DP to HDMI adapter is required (not included in the package).
2. Connect the monitor to the adapter using an HDMI cable, and then connect the adapter to your laptop/PC's DisplayPort.
3. Provide power to the monitor via a Type-C cable and wall charger.
4. NOTE: Please use the wall charger to power on the monitor to avoid black or flashing screen when power supply is not enough.

4.3. Gaming Console Connection (PS5/PS4/Xbox)

1. Connect your gaming console to the monitor using an HDMI cable (for display).
2. Provide power to the monitor via a Type-C cable and wall charger.
3. NOTE: Please use the wall charger to power on the monitor to avoid black or flashing screen when power supply is not enough.

4.4. Nintendo Switch Connection

1. Connect the Switch to the monitor using a Type-C cable.
2. NOTE: Switch cannot provide enough power supply for the monitor. Please use the Switch original PD charger and plug it into the monitor's Type-C port. Using other chargers may not work.

4.5. Android Phone Connection

1. Connect your Android phone to the monitor using a Type-C cable.
2. NOTE: Phones may not be able to provide enough power for high brightness. Plug in a wall charger to the monitor's Type-C port for power, then connect the phone to another Type-C port on the monitor.
3. Some phones (e.g., Google Pixel) do not support video output via Type-C. An Android to HDTV cable may be required to mirror the screen.

4.6. iPhone Connection

1. A Lightning to HDMI adapter is required (not included in the package).
2. Provide power to the adapter using a charger.
3. Connect the adapter to your iPhone.
4. Connect the monitor to the adapter using an HDMI cable.
5. NOTE: Ensure the wall charger is plugged into the adapter's lightning port for it to function.

4.7. Supported Devices and Models

Image: Icons representing multi-device compatibility.

5. Operating the Monitor

5.1. On-Screen Display (OSD) Menu

The OSD menu allows you to adjust various display settings. Use the Menu button (often a multi-directional button or joystick) to navigate.

5.1.1. Brightness / Volume Menu

• Scroll up the Menu Button to open the Brightness Menu.
• Scroll down the Menu Button to open the Volume Menu.

5.1.2. Main Menu Navigation

1. Press the Menu button to open and display the OSD menu.
2. Scroll up and down to toggle between options.
3. Press the Menu button to select the highlighted item.
4. Scroll up and down to select the desired parameter.
5. Press the Menu button to enter the slide bar of options.
6. Press the Exit button to return to the previous menu without saving current settings, or press the Menu button to confirm settings.

5.1.3. OSD Menu Options

• Picture: Adjust Brightness (0-100), Contrast (0-100), Black-equalizer (0-100), and Game Mode (Standard, RTS, FPS).
• OSD Setting: Adjust H.Position, V.Position, Menu Time (seconds), and Transparency.
• Temperature: Adjust the tint of the screen to 9300k, 7500k, 6500k, 5800k, sRGB, or User defined.
• Option: Includes Source (Auto), Language (English), Aspect Ratio (Wide), Volume (0-100).
• Advance: Includes Ultra HDR Mode (on/off/auto), Eye Protection (on/off), 3D Sound (on/off), Crosshair (on/off).
• Reset: Reset all display settings to factory defaults.
• Information: Displays current input (HDMI), resolution (e.g., 3840x2160@30.0Hz), and other signal details.
• Color Effect: Adjust Saturation (0-100), Hue (0-100), Sharpness (on/off), and DispRotate (on/off).

5.2. Using Duplicate/Extend/Second Screen Modes

Image: Illustration of Duplicate, Extend, and Second Screen display modes.

5.2.1. Windows

1. Right-click on the desktop and select "Display settings".
2. Scroll down to the "Multiple Displays" option.
3. Select "Duplicate these displays", "Extend these displays", or "Show only on 2" for different modes.

5.2.2. Mac OS

1. Choose Apple menu > System Preferences, click Displays.
2. Click the Arrangement tab.
3. Ensure the "Mirror Displays" checkbox is not selected for Extend Mode, or is selected for Mirror Mode.

5.3. Using Portrait / Landscape Mode

5.3.1. Windows

1. Right-click on the desktop and select "Display settings".
2. Scroll down to the "Display orientation" option.
3. Select "Landscape" or "Portrait".

5.3.2. Mac OS

1. Choose Apple menu > System Preferences.
2. Hold down the Cmd+Option(Alt) keys and click on “Displays”.
3. Look for the newly visible 'Rotation' drop-down menu to adjust orientation.

6. Maintenance

• Keep the monitor clean by wiping it with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
• Protect the screen from scratches and impacts.
• Store the monitor in a cool, dry place when not in use.
• Avoid exposing the monitor to extreme temperatures or humidity.

7. Troubleshooting

If you encounter any issues, please refer to the solutions below. If the problem persists, contact customer support at support@bolinia.com.

7.1. Black Screen or No Signal

1. Ensure you are using the original accessories (cables and charger). Note that Type-C 3.0 Male to Type-C cables may not support video signal transmission.
2. Plug the wall charger into the monitor's Type-C port for power. Wait for the screen to display "no signal", then connect the USB-C cable to another Type-C port or an HDMI cable to the MiniHDMI port for video signal.
3. For single Type-C connections (power and display), some devices (e.g., HP Elitebook, Acer Aspire) may not support video output and only charge. Contact support to confirm device compatibility.
4. In Windows, set the display mode to "Extend".
5. Test the monitor with other devices to check if it functions correctly.

7.2. Monitor Keeps Flashing/Restarting

1. This issue is usually caused by insufficient power supply.
2. If the monitor and your device are connected by a single Type-C cable, some laptops and phones may not provide enough power. Plug a wall charger into the monitor's Type-C port for additional power.

7.3. Type-C to Type-C 3.0 Male Cable Displays "No Signal"

Confirm that the Type-C interface of your device is version 3.1 or higher, as older versions may not support video output.

7.4. Android Phone with Type-C Port Does Not Work

1. Phones may not provide enough power for the monitor. Plug a wall charger into the monitor's Type-C port, then connect the phone to another Type-C port on the monitor.
2. Some phones (e.g., Google Pixel) do not support video output via Type-C and only charge. An Android to HDTV cable may be required to mirror the screen.

7.5. Connecting to Laptops without HDMI (e.g., Microsoft Surface Pro, Surface Book, HP EliteBook)

A (mini) DisplayPort to HDMI adapter is required to connect the monitor to these devices.

7.6. Monitor Stand is Flimsy

The monitor features an invisible shelf design that can be adjusted from 0-180 degrees. Ensure it is properly extended and positioned for stability.

Image: Invisible shelf design for adjustable monitor angle.

7.7. Can the Monitor Work with Apple iPhone?

Yes, a Lightning to HDMI adapter is required for iPhone to work with the monitor.

7.8. Can the Monitor Work with iPad?

If your iPad has a Type-C port, the monitor will work well with a single Type-C cable. For iPads with a Lightning port, a Lightning to HDMI adapter is required.

7.9. How to Save Brightness Settings?

The monitor automatically saves all settings when using a Type-C or HDMI connection for display. If a single Type-C connection for power and display cannot provide enough power, the monitor will automatically reset the brightness to 30.

8. User Tips

• Always use external power: For optimal performance and to prevent screen flickering or blackouts, always connect the monitor to an external power source using the provided wall charger, especially when connecting to devices that may not supply sufficient power (e.g., some phones, Switch).
• Check Type-C compatibility: If using a Type-C connection, ensure your device's Type-C port supports video output (DisplayPort Alternate Mode) and is at least version 3.1. Some Type-C ports are for charging only.
• Consider adapters for Apple devices: iPhones and iPads with Lightning ports will require a Lightning to HDMI adapter for display functionality.
• Adjust the stand for stability: The integrated stand is designed to be adjustable. Ensure it is fully extended and positioned correctly for maximum stability.

9. Warranty and Support

For any product inquiries, technical support, or warranty claims, please contact our customer service team:

Email: support@bolinia.com

Please provide your product model and a detailed description of the issue when contacting support to ensure a prompt resolution.