Introduction
The HUAWEI MateBook E Go is a versatile 2-in-1 device designed for productivity and entertainment, combining the power of a laptop with the portability of a tablet. Featuring a high-resolution 12.35-inch touchscreen, a powerful Snapdragon 8cx processor, and Windows 11, it offers a seamless user experience. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.
HUAWEI MateBook E Go: A 2-in-1 notebook featuring a 2.5K 120Hz display with WiFi/LTE connectivity, powered by a Snapdragon® 8cx processor.
Package Contents
Please check the box for the following items:
- HUAWEI MateBook E Go Tablet
- Detachable Keyboard
- 65W Power Adapter
- USB-C Charging Cable
- Quick Start Guide (this manual)
- Warranty Card
- (Optional) HUAWEI M-Pencil (2nd Gen)
- (Optional) Regional Plug Adapter (EU, USA, UK, AU)
Image showing various international plug adapter types: EU (2 Pin Round), USA (2 Pin Flat), Australia/New Zealand (2 Pin Plug), and UK (3 Pin Flat).
Product Overview
Familiarize yourself with the key components of your MateBook E Go.
Physical Features
- Display: 12.35-inch IPS Touchscreen
- Cameras: 8MP Front, 13MP Rear
- Ports: 2x USB-C, 1x 3.5mm Headphone/Microphone 2-in-1 interface
- Audio: 2 Speakers, 4 Microphones
- Security: Fingerprint Recognition (integrated into power button)
- Connectivity: Wi-Fi 6, LTE (Snapdragon 8cx Gen 2 models only)
- Dimensions: 283.7mm x 184mm x 7.68mm
- Weight: 710g (tablet only)
Rear view of the MateBook E Go, highlighting the camera module and side buttons.
Side view of MateBook E Go showing fingerprint sensor (integrated into power button) and high-performance antenna technology for Wi-Fi 6.
Setup
1. Initial Charging
Before first use, fully charge your MateBook E Go. Connect the 65W power adapter to one of the USB-C ports on the device and then to a power outlet. The device can reach 45% charge in approximately 30 minutes and fully charge in about 100 minutes.
The MateBook E Go features dual USB-C interfaces and supports 65W fast charging.
2. Attaching the Detachable Keyboard
Align the magnetic connectors of the detachable keyboard with the corresponding pins on the bottom edge of the MateBook E Go tablet. The keyboard will snap into place magnetically. The keyboard bracket allows for angle adjustments between 120° and 160° for comfortable viewing and typing.
The MateBook E Go with its detachable keyboard, ready for use in laptop mode.
3. Power On/Off
- Power On: Press and hold the power button (integrated with the fingerprint sensor) on the side of the tablet until the HUAWEI logo appears.
- Power Off: Go to Start > Power > Shut down in Windows 11. Alternatively, press and hold the power button and follow the on-screen prompts.
- Restart: Go to Start > Power > Restart.
4. M-Pencil Pairing and Charging (Optional)
If you have the HUAWEI M-Pencil (2nd Gen), it can be magnetically attached to the side of the MateBook E Go for both charging and pairing. Once attached, a prompt will appear on screen to connect.
Diagram illustrating side adsorption charging and pairing for the HUAWEI M-Pencil.
5. Network Connection
- Wi-Fi: Navigate to Windows Settings > Network & internet > Wi-Fi, then select your desired network and enter the password. The MateBook E Go supports Wi-Fi 6 for faster speeds.
- LTE (for Snapdragon 8cx Gen 2 models): Insert a SIM card into the designated slot. The device will automatically connect to the mobile network.
- Mobile Network Sharing: The MateBook E Go supports multi-device communication sharing, allowing it to automatically connect to a nearby Huawei phone's network without traditional hotspot setup.
The MateBook E Go with a SIM card slot enables LTE mobile connections (Snapdragon 8cx Gen 2 only) for connectivity anywhere.
Operating Instructions
1. Basic Navigation
- Touchscreen: Use familiar touch gestures for navigation, scrolling, and interaction.
- Keyboard: The full-size keyboard provides a comfortable typing experience with a 1.3mm key travel.
- M-Pencil: The HUAWEI M-Pencil (2nd Gen) offers 4096 levels of pressure sensitivity and a low 2ms delay for precise writing and drawing. Double-click the pen body to quickly access a customizable shortcut key.
The keyboard bracket supports 120° - 160° angle adjustment, providing a comfortable viewing angle for writing and painting with the HUAWEI M-Pencil.
2. Multi-Screen Collaboration & Hyper Terminal
Leverage Huawei's ecosystem features for enhanced productivity:
- Multi-Screen Collaboration: Connect your Huawei smartphone to the MateBook E Go to display your phone screen on the tablet. This allows for drag-and-drop file transfers, cross-device editing, and a broader mobile interface experience.
- Super Transfer Station (Hyper Terminal): Long-press and drag multi-format information (images, text, files) into the Super Transfer Station to temporarily store them. This enables seamless cross-application and cross-device transfer without interrupting your workflow.
Multi-screen collaboration supports large horizontal screen windows and parallel viewing horizons, enabling a broader mobile interface to be viewed on a computer and efficient collaboration.
The Super Transfer Station allows long-press and drag of multi-format information for temporary storage and cross-application/device use.
3. Smart Voice Function
The keyboard is equipped with a smart voice key. Press this key to activate voice input, enabling hands-free operation and AI subtitles for international meetings.
4. Display Settings
The 12.35-inch 2.5K IPS display features a 120Hz refresh rate (supported by Snapdragon 8cx Gen 3 models) for smooth visuals. It also includes TÜV Rheinland certifications for hardware-level low blue light and no flash frequency, designed for eye protection and comfortable viewing. Adjust display settings in Windows Settings > System > Display.
The MateBook E Go's 120Hz display offers smooth visuals, 2.5K resolution with double eye protection, 88% screen proportion, P3 cinematic wide color gamut, and 400 nits brightness.
5. Camera Usage
The MateBook E Go features an 8MP front camera and a 13MP rear camera, along with four microphones for clear audio pickup up to 5 meters. These are ideal for online meetings, video calls, and capturing documents.
The MateBook E Go's 8MP front and 13MP rear cameras, combined with four microphones, ensure excellent performance for online meetings and content creation.
Specifications
| Feature | Description |
|---|---|
| Product Name | HUAWEI MateBook E Go 2022 |
| Screen | 12.35 inch; IPS; 2560×1600; 16:10; 244 PPI; 88% screen-to-body ratio; 16.7M colors; Low blue light |
| CPU | Snapdragon® 8cx Gen 3 / Snapdragon® 8cx Gen 2 (Octa Core) |
| Operating System | Windows 11 |
| RAM | 8GB/16GB LPDDR4x |
| ROM | 256GB/512GB/1TB SSD |
| GPU | Qualcomm® Adreno™ GPU |
| Battery | Lithium ion polymer battery; 45.84Wh |
| Power Adapter | 65W USB-C |
| Theoretical usage time | 45% charge in 30 minutes, fully charged in 100 minutes |
| Battery life | Local 1080P video playback for about 14 hours |
| Camera | Front 8MP; Rear 13MP |
| USB interface | USB-C*2 |
| Featured Apps | HyperTerminal/Huawei Computer Manager/Display Management/Huawei F10 One click Restore/Huawei Application Market/Huawei Browser/HMS |
| Headphone jack | 3.5mm headphone and microphone 2-in-1 interface x 1 (supports CTIA American Standard) |
| Sound effect | Huawei Histen |
| Speaker | 2 |
| Microphone | 4 |
| Body Dimensions | 283.7mm x 184mm x 7.68mm |
| Body weight | 710g |
| Network Communication | 4G LTE (Snapdragon 8cx Gen 2 models), Wi-Fi 6 |
| Features | ULTRA SLIM, Dual Cameras, Fingerprint Recognition, Multi-screen Collaboration, Hyper Terminal |
| Supporting Language | English, Russian, Spanish, Swedish, Portuguese, Turkish, Italian, German, Chinese, French, Japanese, Polish, Ukrainian, Greek, Hebrew |
| Certifications | CE, FCC, RoHS, German Rhine TÜV (Low Blue Light, No Flash) |
Maintenance
1. Cleaning Your Device
- Use a soft, lint-free cloth to clean the screen and body.
- For stubborn smudges, slightly dampen the cloth with water or a screen-safe cleaner.
- Avoid using harsh chemicals, abrasive materials, or excessive moisture.
- Ensure all ports are free of dust and debris.
2. Battery Care
- To prolong battery life, avoid extreme temperatures.
- Do not leave the device fully charged or fully discharged for extended periods.
- Use only the original 65W power adapter and USB-C cable provided.
3. Software Updates
Regularly check for and install Windows updates to ensure optimal performance, security, and access to the latest features. Go to Windows Settings > Windows Update.
Troubleshooting
- Device won't turn on: Ensure the battery is charged. Connect the power adapter and try again. If unresponsive, perform a hard reset by holding the power button for 10-15 seconds.
- Screen is unresponsive: Restart the device. If the issue persists, ensure the screen is clean and free of obstructions.
- Keyboard not responding: Ensure the keyboard is properly attached. Detach and reattach it. Check for any debris in the magnetic connectors.
- M-Pencil not pairing/charging: Ensure the M-Pencil is correctly attached to the side of the tablet. Check for on-screen pairing prompts. Ensure the M-Pencil itself has charge.
- Network connectivity issues: For Wi-Fi, check your router and ensure you have the correct password. For LTE, ensure your SIM card is properly inserted and active, and that your model supports LTE. Try restarting the device and your network equipment.
- Slow performance: Close unnecessary applications. Check for available Windows updates. Ensure sufficient storage space.
User Tips
- Windows vs. Android: The MateBook E Go runs on Windows 11, providing a full desktop operating system experience, not Android.
- Global Version: While specific regional versions may exist, the core functionality and specifications described are generally applicable. Check product listings for specific regional features or bundled accessories.
- Stylus Purchase: Remember that the HUAWEI M-Pencil is often sold separately, so confirm your purchase bundle if you intend to use it.
Warranty and Support
Your HUAWEI MateBook E Go comes with a 1-year warranty from the date of purchase. For any quality problems, you may be eligible for a return within 7 days of receipt. For technical support or warranty claims, please contact the seller or authorized service center. All inquiries are typically answered within 24 hours.
Warranty and service information: 7 days return for quality problems, 1 year warranty, and support inquiries answered within 24 hours.
