ZTE U50 Pro MU5120 5G Pocket WiFi 6 Router User Manual

1. Introduction

The ZTE U50 Pro MU5120 is a high-performance 5G Pocket WiFi 6 Router designed to provide fast and reliable mobile internet connectivity. Featuring a Qualcomm Snapdragon X62 chipset, Wi-Fi 6 AX3600, a 10000mAh battery, and a 2.4-inch touch screen, this device offers seamless internet access for up to 64 devices across various global networks.

Figure 1: ZTE U50 Pro MU5120 device highlighting key features.

2. Package Contents

Before you begin, please check the package contents to ensure all items are present:

• ZTE U50 Pro MU5120 5G Pocket WiFi 6 Router
• USB Charging Cable
• Power Adapter (may vary by region)
• Quick Start Guide (not included in this manual)

Figure 2: Unboxed ZTE U50 Pro MU5120 with accessories.

3. Setup Guide

3.1 SIM Card Installation

1. Locate the SIM card slot on your ZTE U50 Pro MU5120 device.
2. Carefully insert your unlocked Nano-SIM card into the slot with the gold contacts facing down and the notched corner aligned correctly.
3. Ensure the SIM card is fully seated.

3.2 Initial Power On and Language Selection

1. Press and hold the Power button until the screen turns on.
2. Upon first boot, you may be prompted to select your preferred language. The International Version supports multiple languages including English, Arabic, French, Italian, Spanish, and Portuguese. The Chinese Version supports English only.
3. Follow the on-screen instructions to complete the initial setup.

3.3 First-Time Charging

It is recommended to fully charge the device before its first use.

1. Connect the USB charging cable to the device's USB port.
2. Connect the other end of the USB cable to the provided power adapter.
3. Plug the power adapter into a wall outlet.
4. The device features 27W fast charging. The screen will indicate charging status.

4. Operating Instructions

4.1 Connecting to Wi-Fi

1. Ensure your ZTE U50 Pro MU5120 is powered on.
2. On your computer, smartphone, or other Wi-Fi enabled device, search for available Wi-Fi networks.
3. Select the network name (SSID) displayed on your U50 Pro's touch screen.
4. Enter the Wi-Fi password (Key) shown on the U50 Pro's screen.
5. Up to 64 devices can be connected simultaneously.

4.2 Using the Touch Screen Interface

The 2.4-inch touch screen allows for easy management of the device:

• View network status, signal strength, battery level, and data usage.
• Access Wi-Fi settings, change SSID and password.
• Monitor connected devices.
• Manage other device settings directly from the screen.

Figure 3: International Version device screen displaying network and battery status.

4.3 NFC One-Touch Connection

For Android devices with NFC functionality:

1. Ensure NFC is enabled on your Android phone.
2. Tap your Android phone against the NFC area on the ZTE U50 Pro MU5120.
3. Your phone will automatically connect to the Wi-Fi network without needing to enter a password.

4.4 Power Bank Functionality

The ZTE U50 Pro MU5120 can also function as a power bank:

• With its 10000mAh ultra-large capacity battery, you can use a special cable (not included) to charge other devices.
• The maximum charging output power is 18W.

4.5 Network Roaming

The International Version of the ZTE U50 Pro MU5120 supports global roaming, allowing it to work in over 100 countries and regions worldwide with compatible SIM cards and network plans.

5. Maintenance

5.1 Battery Care

• To prolong battery life, avoid exposing the device to extreme temperatures.
• Charge the device regularly, but avoid leaving it fully charged or fully depleted for extended periods.
• Use only the provided charger and cable or certified alternatives.

5.2 Cleaning

• Wipe the device with a soft, dry cloth.
• Do not use liquid cleaners or aerosols directly on the device.

5.3 Software Updates

Periodically check for software updates through the device's settings menu or the ZTE Link App (if available). Updates can improve performance, add features, and enhance security.

6. Troubleshooting

6.1 No Network Connection

• Ensure your SIM card is correctly inserted and active.
• Check if your network plan supports 5G/4G in your current location.
• Verify that the device's network settings are configured correctly (e.g., APN settings).
• Restart the device.

6.2 Slow Wi-Fi Speed

• Ensure you are within optimal range of the device.
• Check for interference from other electronic devices.
• Reduce the number of connected devices if many are actively using bandwidth.
• Verify your mobile network signal strength on the device's screen.

6.3 Device Overheating

• It is normal for the device to generate some heat during heavy usage or fast charging.
• If the device becomes excessively hot, disconnect it from charging and reduce usage.
• Ensure the device is in a well-ventilated area and not covered.
• If overheating persists, contact customer support.

6.4 Factory Reset

If you experience persistent issues, a factory reset may resolve them. Warning: This will erase all personal settings and data on the device.

1. Navigate to the 'Settings' menu on the touch screen.
2. Look for 'System' or 'Reset' options.
3. Select 'Factory Reset' or 'Erase all data' and confirm.

7. Specifications

7.1 General Specifications

7.2 Network Band Details

MU5120 International Version

MU5120 Chinese Version

Figure 4: Retail box back with detailed network bands.

8. User Tips

• Version Compatibility: Be aware that the Chinese Version of the MU5120 supports English only and has different network band support compared to the International Version. Ensure you have the correct version for your region and language preference.
• Optimizing Performance: For the best Wi-Fi speeds, ensure your connected devices support Wi-Fi 6. Keep the router in an open area away from obstructions and other signal-emitting devices.
• Battery Life: While the 10000mAh battery offers extended usage, consider using the power bank function sparingly if you need maximum uptime for the router itself.

9. Warranty and Support

For warranty information and technical support, please refer to the documentation provided with your purchase or contact ZTE customer service directly. You can find contact details on the product packaging or the official ZTE website.

ZTE Corporation Contact Information:

• Address: NO. 55, Hi-tech Road South, Shenzhen, P.R.China Postcode: 518057
• Website: http://www.ztedevices.com
• Email: mobile@zte.com.cn
• Service Hotline: +86-755-26779999