HOCO Crystal EW39 True Wireless ENC Noise Canceling Earphones

Introduction

Thank you for choosing the HOCO Crystal EW39 True Wireless ENC Noise Canceling Earphones. These earphones combine advanced Bluetooth 5.3 technology with Environmental Noise Cancellation (ENC) for clear calls and an immersive audio experience. Featuring an ergonomic in-ear design, a unique open-style charging case with an LED digital display, and touch controls, the EW39 offers convenience and comfort for your daily listening needs.

Package Contents

• HOCO Crystal EW39 True Wireless Earphones (Left and Right)
• Charging Case
• User Manual (this document)
• USB Type-C Charging Cable (not explicitly listed but standard)

Specifications

Setup

1. Charging the Earphones and Case

Before first use, fully charge the earphones and charging case. The charging case features an LED digital display that shows the battery level of the case and the individual earphones (L/R).

1. Connect the provided USB Type-C charging cable to the charging port on the back of the case.
2. Connect the other end of the cable to a compatible USB power source (e.g., wall adapter, computer USB port).
3. The LED display on the charging case will show the current battery percentage. The 'L' and 'R' indicators will show charging status for the left and right earbuds respectively.
4. Once fully charged, the display will indicate 100% for the case and full battery icons for the earbuds.

2. Pairing with a Bluetooth Device

The EW39 earphones support master-slave switching, allowing either earbud to be used independently.

1. Ensure the earphones are charged.
2. Open the charging case. The earphones will automatically enter pairing mode.
3. On your device (smartphone, tablet, etc.), enable Bluetooth.
4. Search for available Bluetooth devices and select "HOCO EW39" from the list.
5. Once connected, you will hear a confirmation tone, and the earphones will be ready for use.
6. For subsequent uses, the earphones will automatically connect to the last paired device when taken out of the case and Bluetooth is enabled on your device.

Operating Instructions

Wearing the Earphones

The EW39 earphones feature an ergonomic in-ear design for a comfortable and secure fit. Gently insert each earbud into your ear canal and adjust until it feels snug.

Touch Controls

The EW39 earphones utilize touch controls for various functions. Specific touch gestures (e.g., single tap, double tap, long press) will control playback, calls, and voice assistant activation. Refer to the quick start guide or product packaging for detailed touch control mapping.

• Play/Pause: Typically a single tap on either earbud.
• Next Track: Typically a double tap on the right earbud.
• Previous Track: Typically a double tap on the left earbud.
• Answer/End Call: Typically a single tap on either earbud.
• Reject Call: Typically a long press on either earbud.
• Activate Voice Assistant (Siri): Typically a triple tap or long press on either earbud.

Note: The EW39 does not feature physical control buttons or volume control directly on the earbuds. Volume adjustments must be made via your connected device.

Making and Receiving Calls

The earphones are equipped with single-mic ENC (Environmental Noise Cancellation) for clearer call quality by reducing background noise.

• When a call comes in, tap either earbud once to answer.
• To end a call, tap either earbud once.
• To reject an incoming call, long-press either earbud.

Maintenance

• Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
• Storage: When not in use, store the earphones in their charging case to protect them and keep them charged.
• Water Resistance: These earphones are NOT waterproof. Avoid exposure to water, moisture, rain, or sweat to prevent damage.
• Temperature: Do not expose the earphones to extreme temperatures (hot or cold) as this can shorten battery life and affect performance.

Troubleshooting

• Earphones not pairing: Ensure both earphones are in the charging case, then open the lid to activate pairing mode. Make sure Bluetooth is enabled on your device and select "HOCO EW39". If issues persist, try forgetting the device on your phone and re-pairing.
• Only one earphone working: Place both earphones back into the charging case, close the lid, then open it again. This should reset the connection and allow both to connect. Ensure both earbuds are charged.
• No sound: Check the volume level on your connected device. Ensure the earphones are properly paired and connected. Try playing audio from a different application or source.
• Charging issues: Verify the charging cable is securely connected to both the case and the power source. Check the LED display for charging indicators. If the case or earbuds are not charging, try a different cable or power adapter.
• Poor call quality: Ensure the earbuds are properly seated in your ears. Move closer to your connected device to improve signal strength.

User Tips

• Regular Charging: To maximize battery life, fully charge the earphones and case regularly, even if not used frequently.
• Secure Fit: Experiment with different ear tip sizes (if provided, or adjust placement) to find the most comfortable and secure fit for optimal sound quality and call performance.
• Keep Clean: Regularly wipe down the earbuds to prevent earwax buildup from affecting sound output.
• Voice Assistant: Utilize the Siri support feature for hands-free control of your device.

Warranty and Support

HOCO products are designed and manufactured to the highest quality standards. For warranty information and customer support, please refer to the official HOCO website or contact your local distributor. Keep your proof of purchase for any warranty claims.