haolonggcp G11 Pro

G11 Pro Video Game Console Instruction Manual

Model: G11 Pro | Brand: haolonggcp

1. Introduction

The G11 Pro is a powerful video game console designed to deliver a versatile gaming and entertainment experience. It operates on both Android 9.0 and EmuELEC 4.4/4.5 systems, powered by an Amlogic S905X3 64-bit quad-core ARM Cortex A55 CPU and G31 MP2 GPU. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your G11 Pro console.

2. Package Contents

Before you begin, please verify that all items listed below are included in your package:

  • 1 x G11 Pro Game Box
  • 1 x Power Plug (EU/UK/US type, depending on selection)
  • 2 x Wireless Gamepads
  • 1 x Wireless Receiver
  • 1 x Remote Controller
  • 1 x TV Out Cable (HDMI Extend Wire)
  • 1 x User Manual
  • 1 x Retail Color Box
  • 1 x TF Card (pre-installed, available in 64GB, 128GB, or 256GB)
Diagram showing all components included in the G11 Pro package: Game Box, TF Card, USB Receiver, Wall Charger, Remote Control, two Wireless Controllers, and HD Extend Wire.
Figure 2.1: G11 Pro Package Contents

3. Setup Guide

  1. Connect to TV: Insert one end of the provided HDMI cable into the HDMI port on the G11 Pro console and the other end into an available HDMI input on your television. For standard definition output, use the AV OUT port if available on your TV.
  2. Power Connection: Connect the power adapter to the DC 12V/1A port on the G11 Pro console and plug it into a wall outlet. The console should power on automatically or can be turned on using the power button.
  3. Wireless Controller Setup: Insert the Wireless Receiver into one of the USB 2.0 ports on the G11 Pro console. The wireless gamepads should automatically connect. If not, ensure the controllers have batteries and are powered on.
  4. Initial Boot-up: The console will boot into either the Android or EmuELEC operating system. Follow any on-screen prompts for initial setup, such as language selection.
Image showing the G11 Pro console, two wireless gamepads, and an HDMI cable, illustrating the basic setup components.
Figure 3.1: G11 Pro Console with Controllers and HDMI Cable

4. Operating Instructions

4.1 Operating Systems

The G11 Pro supports dual operating systems: Android 9.0 for media and applications, and EmuELEC 4.4/4.5 for retro gaming. You can switch between these systems as needed.

4.2 Game Play

The EmuELEC system comes pre-loaded with a vast library of games supporting over 50 simulators, including CP1, CP2, CP3, Neogeo, GBX, MAME, FC, FCE, SFC, GB, GBA, GBC, MD, PS1, PSP, and DC. Use the wireless gamepads to navigate the game selection menu and launch your desired games.

Screenshot of a gamepad configuration screen with options for D-pad, buttons, and modes, indicating support for two players.
Figure 4.1: Gamepad Configuration for Two Players

4.3 Connectivity

  • Wi-Fi: The console supports IEEE 802.11 a/b/g/n for 2.4G and 5G Wi-Fi networks. Connect to your home network via the Android settings to access online features.
  • Bluetooth: Bluetooth is not supported for direct device connections, but the system supports voice remote functionality.
  • USB: Two USB 2.0 ports are available for accessories like the wireless receiver, external storage, or a 2.4G wireless mouse/keyboard.
  • Ethernet: An RJ45 port supports 10/100M Ethernet for a stable wired internet connection.

4.4 Applications & Media

In Android mode, you can browse video websites (e.g., Netflix, Hulu, YouTube) and download apps freely from the Android market or Amazon app store. The console supports DLNA function for media sharing and various video/audio/image formats including MKV, WMV, MP4, MP3, AAC, JPEG, BMP, GIF, PNG, and TIF.

5. Maintenance

  • System Files: The pre-installed TF card contains critical system files. Do NOT delete or modify these files, as it will prevent the console from functioning correctly.
  • Heat Dissipation: The G11 Pro is designed with effective heat dissipation to ensure stable performance during extended use. Ensure proper ventilation around the console.
  • Cleaning: Use a soft, dry cloth to clean the console and controllers. Avoid liquid cleaners or abrasive materials.
Close-up image of the G11 Pro console highlighting its heat dissipation vents and indicating efficient cooling.
Figure 5.1: G11 Pro Heat Dissipation Features

6. Troubleshooting

  • Console Not Powering On: Ensure the power adapter is securely connected to both the console and a working power outlet.
  • No Display on TV: Verify the HDMI cable is correctly connected to both the console and the TV. Check that your TV input is set to the correct HDMI channel.
  • Gamepads Not Responding: Ensure the wireless receiver is plugged into a USB port. Check that the gamepads have fresh batteries and are powered on.
  • System Malfunction: If the console is not working as expected, avoid deleting or changing system files on the TF card. If issues persist, contact customer support.
  • Network Connection Issues: For Wi-Fi, ensure you have entered the correct password. For Ethernet, check the cable connection to your router.

7. Specifications

FeatureDescription
ModelG11 Pro
ColorBlack
CPUAmlogic S905X3 64-bit quad core ARM® Cortex™ A55 CPU
GPUG31™ MP2 GPU processor
MemoryDDR3 2GB
Flash StorageeMMC: 16GB (Option: 64GB/128GB/256GB TF Card)
Wi-FiIEEE 802.11 a/b/g/n; 2.4G / 5G
BluetoothSupports Voice Remote (Bluetooth-compatible: No)
HDMI OutputHDMI 2.1, Support HDMI CEC, Dynamic HDR, 8Kx4K@24 max resolution
AV Output480i/576i standard definition output
USB Ports2 x USB 2.0
IR ReceiverRemote Receiver Connect
EthernetRJ45 Interface; Support 10/100M
TF Card SlotSupports 4GB-256GB
PowerDC 12V/1A
Operating SystemAndroid 9.0 & Emuelec 4.4/4.5
Supported SimulatorsCP1, CP2, CP3, Neogeo, GBX, MAME, FC, FCE, SFC, GB, GBA, GBC, MD, PS1, PSP, DC, PS (approx. 50+)
Video DecodingUp to 4x1080P@60fps, MJPEG, JPEG, MKV, WMV, MPG, MPEG, DAT, AVI, MOV, ISO, MP4, RM, JPG
Audio DecodingMP3, AAC, WMA, RM, FLAC, Ogg, 7.1/5.1 down-mixing, SPDIF/IEC958, PCM, TDM/PCM/I2S
Image FormatsHD JPEG, BMP, GIF, PNG, TIF
LanguagesEnglish, French, German, Spanish, Italian, etc.
ApplicationsNetflix, Hulu, Flixster, YouTube, Android market, Amazon app store, Email, Office suite, DLNA
Package Dimensions15cm (L) x 19cm (W) x 5cm (H)
Package Weight0.7 kg
Image of a 128GB expansion card, indicating memory upgrade options for the console.
Figure 7.1: Memory Expansion Card

8. Warranty and Support

Your G11 Pro console comes with a 1-year warranty from the date of purchase. Additionally, a 7-day return policy is available for any quality problems encountered with the product.

If you encounter any problems or have questions regarding your G11 Pro, please do not hesitate to contact our customer support. We are committed to providing assistance and will do our best to help you resolve any issues.

Diagram illustrating warranty and service terms: 7 days return for quality problems, 1 year warranty, and customer support availability.
Figure 8.1: Warranty and Service Overview

9. User Tips

  • Game Organization: Take advantage of the EmuELEC system's features to organize your game library. Many emulators allow for custom favorites lists or filtering by genre.
  • Controller Customization: If you find the default controller mapping uncomfortable for certain games, check the emulator settings within EmuELEC for options to remap buttons.
  • System Updates: Periodically check for system updates for both Android and EmuELEC to ensure optimal performance and access to the latest features and bug fixes.
  • External Storage: While the console comes with a TF card, consider using an external USB drive for additional game storage if you plan to expand your library significantly.

Related Documents - G11 Pro

Preview M15 Game Stick Pro: Instruction Manual and Hardware Specifications
Comprehensive guide to the M15 Game Stick Pro, covering appearance, hardware functions, usage instructions, warranty information, and safety precautions. Supports multiple languages.
Preview Super Console X2 PRO User Manual - Setup, Features, and Game Management
Comprehensive user manual for the Super Console X2 PRO retro game console. Learn about its specifications, features, packing list, system setup, Wi-Fi connection, adding games, emulator management, and troubleshooting.
Preview Super Console X2 Pro: User Manual, Features, and Setup Guide
Comprehensive user manual for the Super Console X2 Pro, detailing its features, specifications, system setup, game management, and troubleshooting. Learn how to connect, configure, and enjoy your retro gaming experience.
Preview Super Console X2 PRO User Manual: Features, Setup, and Operation
Comprehensive user manual for the Super Console X2 PRO retro gaming console, covering product features, packing list, setup, system switching, hotkeys, game adding methods, and troubleshooting.
Preview Super Console X2 Pro User Manual
User manual for the Super Console X2 Pro, detailing product information, features, packing list, highlights, precautions, system settings, controller configuration, Wi-Fi connection, game adding methods, and troubleshooting.
Preview BOYHOM R43 Pro Handheld Game Console Instruction Manual
Official instruction manual for the BOYHOM R43 Pro handheld retro video game console, covering appearance, hardware, functions, warranty, and safety warnings. Features open-source Linux system and TF card expansion.