1. Introduction
Thank you for choosing the HOCO EW28 Gaming Earbuds. These true wireless stereo (TWS) earbuds are designed for an immersive audio experience, especially for gaming, with ultra-low latency and clear stereo sound. Featuring Bluetooth 5.3 connectivity, touch controls, and a stylish LED display charging case, the EW28 offers convenience and performance for both mobile gaming and everyday music listening.
2. Package Contents
Please check the package for the following items:
- HOCO EW28 True Wireless Gaming Earbuds (Left and Right)
- Charging Case
- USB Type-C Charging Cable
- User Manual
3. Specifications
| Model Name | EW28 Gaming Headsets Low Latency Wireless Headphones |
| Bluetooth Version | 5.3 |
| Communication | True Wireless |
| Wireless Type | Bluetooth |
| Battery Capacity (Charging Case) | 320mAh |
| Battery Capacity (Headset) | 40mAh (single headset) |
| Use Time | 7 hours |
| Standby Time | 200 hours |
| Charging Case Charging Time | About 1.5 hours |
| Charging Method | Charging case (Type-C) |
| Driver Diameter | 10mm |
| Frequency Response Range | 20 - 20000Hz |
| Impedance Range | up to 32 Ω (32Ω ± 15%) |
| Sensitivity | 98dB ± 3dB |
| With Microphone | Yes |
| Active Noise-Cancellation | No |
| Control Button | No (Touch Control) |
| Vocalism Principle | Dynamic |
| Material | Plastic |
| Size (Charging Case) | 61.5 * 54.5 * 32.2mm |
| Total Weight | 49.5g |
| Transmission Rate | 10M |
| Transmission Frequency | 2.4GHz |
| Protocols Supported | Headset Hands Free A2DP AVRCP |
4. Setup
4.1 Charging the Earbuds and Case
Before first use, fully charge the earbuds and charging case.
- Place the earbuds into the charging case. Ensure they are properly seated in their respective slots.
- Connect the provided USB Type-C charging cable to the charging port on the back of the case and plug the other end into a USB power source (e.g., wall adapter, computer USB port).
- The LED indicators on the charging case will illuminate to show charging status. Once fully charged, the indicators may change color or turn off.
4.2 Pairing with Your Device
The earbuds support automatic pairing and master-slave switching.
- Open the charging case. The earbuds will automatically power on and enter pairing mode.
- On your smartphone or other Bluetooth-enabled device, go to the Bluetooth settings.
- Search for available devices and select "HOCO EW28" from the list.
- Once connected, you will hear a confirmation tone, and the earbuds will be ready for use.
- After initial pairing, the earbuds will automatically connect to the last paired device when removed from the case.
5. Operating Instructions
5.1 Touch Controls
The HOCO EW28 earbuds feature intuitive touch controls on each earbud:
- Play/Pause: Tap L/R earbud once.
- Previous Song: Tap L earbud twice.
- Next Song: Tap R earbud twice.
- Answer/Hang Up Call: Tap L/R earbud once.
- Reject Call: Long press L/R earbud for 2 seconds.
- Activate Voice Assistant: Tap R earbud three times.
- Turn On/Off LED Light: Tap L earbud three times.
5.2 Game Mode (Low Latency)
To enhance your gaming experience, the EW28 features a 60ms professional low latency game mode:
- Switch to Game Mode: Long press the right earbud for 2 seconds.
- Repeat the action to switch back to normal mode.
5.3 Wearing the Earbuds
Gently insert the earbuds into your ears, ensuring a snug and comfortable fit for optimal sound quality and stability. Adjust as needed.
6. Maintenance
- Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
- Charging Contacts: Ensure the charging contacts on both the earbuds and the case are clean and free of debris to maintain proper charging.
- Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Avoid Water: Keep the earbuds and charging case away from water and excessive moisture.
- Temperature: Avoid exposing the device to extreme temperatures (hot or cold).
7. Troubleshooting
- Earbuds not pairing: Ensure both earbuds are charged. Place them back in the case, close the lid, then open it again to re-enter pairing mode. Forget "HOCO EW28" from your device's Bluetooth list and try pairing again.
- Only one earbud working: Ensure both earbuds are charged. Place them back in the case, close, then open. If the issue persists, try resetting the earbuds (refer to manufacturer's specific reset instructions if available, otherwise, try forgetting and re-pairing).
- No sound: Check the volume level on your device and the earbuds. Ensure the earbuds are properly connected to your device.
- Touch controls unresponsive: Ensure your fingers are clean and dry. Sometimes a gentle tap is more effective than a hard press.
- Low latency mode not activating: Ensure you are long-pressing the right earbud for 2 seconds. A confirmation sound should indicate the mode change.
8. User Tips
- Touch Control Sensitivity: Some users find touch controls can be sensitive. Practice with light, precise taps rather than firm presses for better response.
- Game Mode for Best Experience: Always remember to activate the 60ms low latency game mode (long press right earbud for 2 seconds) when playing games for the best audio-visual synchronization.
- Battery Life: To maximize battery life, always place the earbuds back into the charging case when not in use.
9. Warranty and Support
HOCO products are manufactured to high-quality standards. For any issues or questions regarding your HOCO EW28 Gaming Earbuds, please contact the seller or HOCO customer support directly. Please retain your proof of purchase for warranty claims.
