ANKER A8365

Anker PowerExpand 6-in-1 USB-C PD Ethernet Hub User Manual

Model: A8365 | Brand: ANKER

1. Introduction

Thank you for choosing the Anker PowerExpand 6-in-1 USB-C PD Ethernet Hub. This manual provides detailed instructions on how to set up, operate, and maintain your hub to maximize its functionality and ensure optimal performance. This versatile hub expands your device's connectivity with essential ports for power delivery, high-definition video output, high-speed data transfer, and stable wired internet access.

2. Package Contents

  • Anker PowerExpand 6-in-1 USB-C PD Ethernet Hub (Model A8365)
  • User Manual

Note: Wall charger and additional cables (e.g., HDMI, Ethernet) are not included.

3. Product Overview

The Anker PowerExpand 6-in-1 USB-C PD Ethernet Hub offers massive expansion for your USB-C enabled devices. It features a compact design with a durable braided cable.

Anker PowerExpand 6-in-1 USB-C PD Ethernet Hub with labeled ports: HDMI, USB-C Data, USB-C PD Input, Ethernet, and two USB 3.0 ports.

Image: Overview of the Anker PowerExpand 6-in-1 USB-C PD Ethernet Hub, highlighting its various ports.

Port Layout:

  • HDMI Port: For video output up to 4K@30Hz.
  • USB-C Data Port: For high-speed data transfer (up to 5 Gbps).
  • USB-C PD Input Port: For pass-through charging of your host device (up to 65W input, 53W output).
  • Ethernet Port: For stable wired internet connection (up to 1 Gbps).
  • 2x USB 3.0 Data Ports: For high-speed data transfer (up to 5 Gbps).

Video: Demonstrates the various ports and their functions on the Anker PowerExpand 6-in-1 USB-C PD Ethernet Hub.

4. Setup Instructions

  1. Connect to Host Device: Plug the USB-C connector of the Anker PowerExpand Hub into a compatible USB-C port on your laptop, tablet, or smartphone. Ensure your device's USB-C port supports data transfer, power delivery, and display output (for HDMI functionality).
  2. Connect Power (Optional): For pass-through charging, connect a USB-C wall charger (up to 65W, not included) to the USB-C PD Input port on the hub. This will charge your host device while using the hub.
  3. Connect Peripherals: Connect your desired peripherals (monitor, Ethernet cable, USB drives, etc.) to the corresponding ports on the hub.

5. Operating Instructions

5.1. Power Delivery Pass-Through Charging

Anker PowerExpand Hub connected to a laptop and a 65W wall charger, showing 65W input and 53W output to the laptop.

Image: Illustrates pass-through charging with 65W input to the hub and 53W output to the laptop.

Connect your laptop's original USB-C power adapter to the hub's USB-C PD Input port. The hub will then deliver up to 53W of power to your laptop, allowing you to charge your device while using other hub functions. The maximum input power supported is 65W.

5.2. HDMI Media Display

Anker PowerExpand Hub connected to a laptop and an external monitor displaying 4K@30Hz Ultra HD content.

Image: Shows the hub enabling 4K@30Hz media display on an external monitor from a laptop.

Connect an HDMI cable from the hub's HDMI port to your external monitor or TV. The hub supports resolutions up to 4K@30Hz for a clear and vibrant display. Ensure your device's USB-C port supports media display (DisplayPort Alternate Mode) for this function to work.

5.3. USB Data Transfer

Anker PowerExpand Hub showing two USB 3.0 ports and a USB-C data port, with an illustration of a 5GB file transferring in 12 seconds at 5 Gbps.

Image: Demonstrates high-speed data transfer up to 5 Gbps via USB 3.0 and USB-C data ports.

Use the two USB 3.0 ports and the USB-C data port to connect external storage devices, keyboards, mice, or other USB peripherals. These ports support data transfer speeds of up to 5 Gbps, allowing you to transfer large files quickly (e.g., a 5GB file in approximately 12 seconds). Please note that these data ports do not support charging.

5.4. Ethernet Connection

Anker PowerExpand Hub connected to a laptop via USB-C and an Ethernet cable, showing a stable 1 Gbps connection.

Image: Shows the hub providing a fast and stable Ethernet connection up to 1 Gbps to a laptop.

Connect an Ethernet cable from your router or modem to the hub's Ethernet port. This provides a fast and stable wired internet connection up to 1 Gbps, ideal for streaming, gaming, and large downloads, offering a more reliable connection than Wi-Fi.

6. Specifications

FeatureSpecification
Model NumberA8365
Brand NameANKER
Ports6
Interface TypeUSB Type-C
StandardUSB 3.0
FunctionHDMI-Compatible/RJ45
CertificationCE, FCC, RoHS
HDMI OutputUp to 4K@30Hz
Ethernet SpeedUp to 1 Gbps
USB Data Transfer SpeedUp to 5 Gbps
USB-C PD InputUp to 65W
USB-C PD OutputUp to 53W
PackageYes
OriginMainland China

7. Universal Compatibility

The Anker PowerExpand Hub is designed for broad compatibility with various devices and operating systems.

Diagram showing universal compatibility with devices like MacBook Pro, MacBook Air, iPad Pro, XPS, Spectre, Surface, and operating systems including Windows, macOS, Chrome OS, and iPadOS.

Image: Universal compatibility chart for the Anker PowerExpand Hub.

Compatible Devices:

  • MacBook Pro
  • MacBook Air
  • iPad Pro
  • XPS series laptops
  • Spectre series laptops
  • Surface series devices
  • And other devices with a full-featured USB-C port (supporting data, power, and display output).

Compatible Operating Systems:

  • Windows
  • macOS
  • Chrome OS
  • iPadOS

8. Maintenance

  • Keep the hub away from water, fire, and high-temperature environments.
  • Avoid dropping or subjecting the hub to strong impacts.
  • Clean the hub with a soft, dry cloth. Do not use liquid cleaners.
  • Store the hub in a cool, dry place when not in use.

9. Troubleshooting

Q: My external monitor is not displaying anything via HDMI.
A: Ensure your host device's USB-C port supports DisplayPort Alternate Mode (video output). Not all USB-C ports support this feature. Also, check the HDMI cable connection and try a different cable or monitor if possible.
Q: My laptop is not charging when connected to the PD port.
A: Verify that your USB-C wall charger is connected to the hub's USB-C PD Input port and that it provides sufficient power (up to 65W recommended). Ensure your laptop's USB-C port supports Power Delivery. The hub provides up to 53W output to the laptop.
Q: Data transfer speeds are slow.
A: Ensure you are using USB 3.0 compatible devices and cables. Older USB 2.0 devices will operate at slower speeds. Also, check if the connected device itself is capable of high-speed data transfer.
Q: Will this hub work with my iPhone 15 Pro or Android tablet (e.g., Galaxy Tab S7 Plus)?
A: The hub is compatible with iPadOS, and many Android tablets with a full-featured USB-C port (supporting data, power, and display output) should work. For iPhones, while some models support USB-C, full compatibility for all hub features, especially video output, may vary and is not officially listed. Please check your device's specifications for USB-C port capabilities.

10. User Tips

  • For optimal performance, especially with multiple high-bandwidth devices (e.g., 4K monitor and external SSD), ensure your host device's USB-C port is fully capable (Thunderbolt 3/4 or USB-C 3.1 Gen 2 with DisplayPort Alt Mode and Power Delivery).
  • If experiencing intermittent connections, try disconnecting and reconnecting the hub, or restarting your host device.
  • Keep the hub's firmware updated if Anker releases any updates, though this is typically not required for basic functionality.

11. Warranty and Support

Anker provides a comprehensive warranty for its products. For detailed warranty information, technical support, or service inquiries, please refer to the official Anker website or contact their customer service directly. Keep your purchase receipt for warranty claims.