HOCO EW11

Hoco EW11 True Wireless Bluetooth Earphones User Manual

Model: EW11

1. Introduction

Thank you for choosing the Hoco EW11 True Wireless Bluetooth Earphones. These earphones offer a high-fidelity audio experience with Bluetooth 5.1 connectivity, intuitive touch controls, and a portable charging case. Designed for comfort and convenience, they are compatible with both iOS and Android devices, providing clear stereo sound and hands-free calling.

2. Package Contents

Please check the package for the following items:

3. Product Specifications

FeatureSpecification
BrandHOCO
Model NumberEW11
Bluetooth Version5.1
Earphone Battery Capacity40mAh
Charging Case Battery Capacity300mAh
Talk/Music TimeApproximately 5 hours
Standby TimeApproximately 200 hours
Charging TimeApproximately 1 hour
Charging MethodCharging case (Type-C port)
Dimensions (Charging Case)62 x 40 x 27 mm
Total Weight35g
Impedance RangeUp to 32 Ω
Sensitivity98 dB
CommunicationTrue wireless
StyleIn-ear
FeaturesApple Siri Support, Active Noise-Cancellation, With Microphone, Touch Control
Transmission Range10 meters
CertificationCE

The earphones are equipped with a Bluetooth 5.1 chip for stable transmission and no audio delay, ensuring a smooth experience for music and gaming.

Hoco EW11 product packaging showing specifications in multiple languages.

Image: Hoco EW11 product packaging with detailed specifications and features.

Product parameter table for Hoco EW11 earphones.

Image: Detailed product parameters including Bluetooth version, battery capacity, call duration, standby time, charging time, transmission range, and charging port.

4. Setup

4.1 Charging the Earphones and Case

Before first use, fully charge the earphones and the charging case. Place the earphones into the charging case. Connect the Type-C charging cable to the charging port on the case and plug the other end into a USB power source. The charging case has a 300mAh battery, and each earphone has a 40mAh battery. A full charge takes approximately 1 hour.

Hoco EW11 earphones in their charging case, showing a digital battery display.

Image: Hoco EW11 earphones in their charging case, indicating battery level.

Hoco EW11 earphones and charging case.

Image: Hoco EW11 earphones and charging case, illustrating the product design.

4.2 Pairing with a Device

  1. Ensure the earphones are charged.
  2. Open the charging case. The earphones will automatically power on and enter pairing mode.
  3. On your mobile device (smartphone, tablet, etc.), go to Bluetooth settings.
  4. Search for available devices and select "hoco EW11" from the list.
  5. Once connected, your device will show "Connection Successful" and you can begin using your earphones.

The earphones feature quick power-on and connection, allowing you to listen in seconds without delay.

Smartphone screen showing successful Bluetooth connection to 'hoco EW11' earphones.

Image: A smartphone displaying a successful Bluetooth connection to the "hoco EW11" earphones.

Hoco EW11 earphones and charging case next to a smartphone showing a successful Bluetooth connection.

Image: Hoco EW11 earphones and case, demonstrating quick power-on and connection with a smartphone.

5. Operating Instructions

The Hoco EW11 earphones feature intuitive touch controls for easy management of music and calls.

5.1 Touch Controls

Diagram showing touch control functions for Hoco EW11 earphones.

Image: Visual guide to the one-touch control functions of the Hoco EW11 earphones.

The earphones support leader-follower switching, meaning either earbud can be used independently.

5.2 Gaming Experience

With Bluetooth 5.1, the EW11 earphones provide a stable signal and low latency, ensuring no audio delay during gaming sessions for an immersive experience.

Hoco EW11 earphones shown with a smartphone displaying a mobile game, emphasizing low latency.

Image: Hoco EW11 earphones promoting "Game 0 Latency" with a stable signal for gaming.

6. Maintenance

7. Troubleshooting

ProblemPossible Solution
Earphones not pairing
  • Ensure earphones are charged.
  • Turn off Bluetooth on your device and turn it back on.
  • Forget "hoco EW11" in your device's Bluetooth settings and try pairing again.
  • Place earphones back in the case, close, then open to reset.
Only one earphone working
  • Ensure both earphones are charged.
  • Place both earphones back in the charging case, close the lid, wait a few seconds, then open the lid and take them out. They should re-sync.
  • Try re-pairing with your device.
Earphones not charging
  • Check the charging cable and power adapter.
  • Ensure the charging contacts on the earphones and inside the case are clean and free of debris.
  • Make sure the earphones are correctly seated in the charging case.
Poor sound quality or disconnections
  • Ensure your device is within the 10-meter transmission range.
  • Avoid obstacles between your device and earphones.
  • Check for interference from other wireless devices.
  • Try re-pairing the earphones.

8. Warranty and Support

Hoco products are manufactured to the highest quality standards. In the unlikely event of any issues, please refer to the retailer or point of purchase for warranty information and support. Keep your proof of purchase for any warranty claims.

For further assistance, you may contact Hoco customer support or visit their official website.

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