Contents hide
1 BJAiDX40T Blackjack Ai DW Spectrum and DW Ai Server
2 Product Usage Instructions
3 WHAT’S IN THE BOX
4 HARDWARE OVERVIEW
5 SPECIFICATIONS
6 SETTING UP THE SERVER
7 SETTING UP DW SPECTRUM® MEDIA SERVER
8 TROUBLESHOOTING TIPS
9 CONTACT INFORMATION
10 FAQs
11 Documents / Resources
11.1 References

DW-LOGO

BJAiDX40T Blackjack Ai DW Spectrum and DW Ai Server

BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-PRODUCT

Product Usage Instructions

Setting Up the Server
  • Step 1: Connect External Devices, Power, and Network
    • Connect a monitor, USB keyboard, USB mouse, and network cable to one of the Ethernet ports (B14 on the diagram).
    • Configure the camera’s network first, then configure the server’s local network.
    • Connect the server to an appropriate power source. A UPS system is recommended. (600VA or higher is recommended per PSU).
    • Connecting the power cable to a live power source may turn on the server automatically. If not, press the power button on the front of the server (F1 on the diagram).
  • Step 2: Configure Date and Time
    • Double-click on the date and time icon on the desktop.
    • Change the time zone if it is incorrect.

Default Login Information for DW Spectrum® IPVMS

Username: admin Password: admin12345

Default login information for the server’s OS

Username: dwuser Password: Dw5pectrum

WHAT’S IN THE BOX

BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (1)

NOTE: Download all your support materials and tools in one place.

  1. Go to: http://www.digital-watchdog.com/support-download/.
  2. Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part numbers will populate automatically based on the part number you enter.
  3. Click ‘Search’. All supported materials, including manuals, Quick start guides (QSG), software and firmware will appear in the results.

Attention: This document is intended to serve as a quick reference for initial setup. See the DW Spectrum® full manual for more information on features and functionality.

HARDWARE OVERVIEW

BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (2)

  • F1 Power Button/Power LED
  • F2 Mic in (3.5mm)
  • F3 Audio out (3.5mm)
  • F4 2x USB 3.0 ports
  • F5 2x USB 2.0 ports
  • F6 HDD Activity LED
  • B1 Power Port
  • B2 Antenna Ports (not used)
  • B3 Line-in (light blue)
  • B4 Front Speaker (lime)
  • B5 Microphone (pink)
  • B6 USB 3.2 Gen2 Type-A Port
  • B7 USB 3.2 Gen2x2 Type-C Port
  • B8 USB 2.0 Port
  • B9 USB 3.2 Gen2 Port
  • B10 USB 2.0 Ports
  • B11 Mini Displayport
  • B12 USB 2.0 Port
  • B13 BIOS Flashback Button
  • B14 1G LAN RJ45 Port
  • B15 2.5G LAN RJ45 Port

Default login information for DW Spectrum® IPVMS

Username: admin Password: admin12345

Default Login Information for the server’s OS

Username: dwuser Password: Dw5pectrum

SPECIFICATIONS

PART NUMBER DW-BJAiDX
Included DW Spectrum IP licenses 4 (1x DW-SPECTRUMLSC004)
Included DW Ai Server Licenses 4 (1x DW-DWAiSLSC004)
Form Factor Slim Desktop
Operating System Windows 10 IoT LTSC
OS on SSD 480GB SSD
CPU 12th Gen Itel® Core™ i7 processor
Memory 32GB
Ethernet Port 1 x 1Gb Ethernet, 1x 2.5Gb Ethernet
System Max video storage rate (Mbps) 320Mbps
Max # of analytic streams (secondary) Up to 64
Maximum HDD 2 x 3.5 SATA HDD
Storage Options 40TB
RAID N/A
USB interface Yes
Video-out Outputs 1x mini Display Port, for system configuration. (3 x miniDP ports disabled)
Graphics Card NVIDIA RTX A2000 12GB
Preloaded VMS software DW Spectrum® IPVMS
DW Spectrum Client supported OS Cross-platform – Windows®, Linux Ubuntu® and Mac®
Preloaded Analytic software DW Ai Server
Ai Configuration Tool supported OS Cross-platform – Windows® and Linux Ubuntu®
Mobile apps iOS® and Android®
Keyboard and mouse Included
Power supply 300W**
Operating temperature (room) 41°F~104°F (5°C~40°C)
Operating humidity 20~90% RH
Dimension (WxDxH) 13.1” x 3.8” x 15.8” (334 x 97 x 402 mm)
Other certification NDAA, TAA, CE, FCC
Warranty 5 years limited warranty

SETTING UP THE SERVER

  • STEP 1: Connect external devices, power and network.
    1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the Ethernet ports (B14 on the diagram). Configure the camera’s network first, then configure the server’s local network.
      • NOTE For detailed back panel breakdown for each model.
    2. Connect the server to an appropriate power source. A UPS system is recommended. 600VA or higher is recommended (per PSU).
    3. Connecting the power cable to a live power source may turn on the server automatically. If the server does not turn on automatically, press the power button on the front of the server (F1 on the diagram).BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (3)
  • STEP 2: Configure date and time
    1. Double-click on the date and time icon on the desktop.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (4)
    2. Change the time zone if it is not correctBJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (5)(default is UTC-08:00 Pacific Time).
      • Press OK after selecting the correct time zone.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (6)
    3. Click “Change date and time…” to update the date and time if they are not correct. BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (7)* Verify the time zone before updating the date and time. Time may show 2 or 3 hours off due to an incorrect time zone.
      • Press OK after adjusting to the correct date and/or time.
    4. Press OK to close the date and time when done.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (8)
  • STEP 3: Configure network
    • Please have the following information ready before starting the network configuration.
      Camera network Local network (LAN)
      IP address
      Subnet mask / Netmask
      Default gateway / Gateway Not applicable
      DNS servers Not applicable
    • * Camera network and local network cannot be on the same network.

NOTE The Blackjack® server’s network settings are set to DHCP as default.

NOTE If you are not sure what information to enter, contact your Network Administrator or Internet Service Provider for the information.

  1. Double-click on “Network Connections” on the desktop.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (9)
  2. Right-click on the Ethernet showing a cable connected and click “Properties.”BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (10)
  3. Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (11)
  4. Select “Use the following IP address” (Use the following DNS server addresses will be selected automatically).
  5. Enter the IP address and Subnet mask of the camera network. (Do not enter anything for the default gateway, preferred DNS server and alternate DNS
    • NOTE It must be the same network as the cameras and must not be the same network as the local network. Contact your network administrator for more information.
  6. Click OK to close, then click close to go back to network connections.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (12)Local Network
  7. Right-click on the other Ethernet, the one with the network cable unplugged, and click “Properties.”
  8. Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties.”BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (13)
  9. Select “Use the following IP address” (Use the following DNS server addresses will be selected automatically).
  10. Enter the IP address and subnet mask of the camera network.
  11. Click OK to close, then click close to go back to network connections.
  12. Connect a network cable to the Ethernet port B7 on the diagram (page 2) to the switch on the local network.
  13. Close the network connections dialog.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (14) BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (15)

SETTING UP DW SPECTRUM® MEDIA SERVER

BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (16)

  • STEP 1: Initial run from the Blackjack® server
    1. Open the DW Spectrum® client by double-clicking on the DW Spectrum® icon.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (17)
    2. Click on the pre-configured server.
    3. Enter the password and click Connect. * Default password: admin12345 (case sensitive).BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (18)
  • STEP 2: To rename the server
    1. Right-click on the server name listed on the resources, then click server settings.
    2. Go to the general tab and enter the new server name in the name field. Click OK.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (19)
  • STEP 3: To check for updates
    1. Click on the menu BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (20)then click “System Administration”.
    2. Go to the updates tab. If the system requires updating, click on the update system button.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (21)
      • * If you are using the latest version, it will say, “You have the latest version installed,” and the Update System button will be disabled.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (22)
    3. Click OK when the update is completed.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (23)
  • STEP 4: Enter and activate licenses
    1. Go to the system administration window and click on the license tab.
    2. Enter the license key and click “Activate License.” An Internet connection is required. * Click on “Activate Trial License” if you have not purchased a valid license key.
    3. Click OK when the license key is activated.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (24) BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (25)
  • STEP 5: Configure recording
    1. Right-click on a camera in the resource tree to set up recording. Click on camera settings from the context menu.
    2. Go to the recordings tab.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (26)
    3. Click BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (27)to turn on recording.
    4. Configure the camera’s schedule settings for quality, FPS and recording type.
    5. Click and drag the mouse over the recording schedule to apply the settings to multiple days and times.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (28)
      • * Click “All” to apply the recording settings to the entire schedule.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (29)BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (30)
    6. A red dot will appear next to the camera in the resource tree once recording is started.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (31)
  • STEP 6: Backup database
    1. Go to the system administration window and click on the general tab.
    2. Click “Create Backup…”.
    3. Navigate to the folder you want to save the database and enter a name for the backup file. Click save.
      • * It is strongly recommended that you back up your data to an external storage media as well.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (32)
      • NOTE: More information and instructions are available in the DW Spectrum IPVMS user manual.

Setting Up the DW Ai Server Configuration Tool

While some camera settings can be configured through the DW Spectrum IPVMS Client, the DW Ai Server Configuration Tool can be used to provide a complete analytic user experience during the configuration process of the DW Ai Server.

  • STEP 1: Logging in with the DW Ai Server Configuration Tool
    • To begin setting up the DW Ai Server Configuration Tool
      1. Launch the DW Ai Server Configuration Tool. There is an application shortcut on the desktop.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (33)
        • Select the DW Ai Server that you want to connect with and log in with the local ‘admin’ user profile.
        • NOTE: If connecting the DW Ai Server Configuration Tool to the DW Spectrum Server is hindered by the message “Unauthorized. Please check the access credentials and try again,” after changing the user password, enable the Digest Authentication setting of the user profile in the DW Spectrum Client.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (34)
      2. Once you are logged in and connected to the DW Ai Server through the DW Ai Server Configuration Tool, a list will show all added cameras in the left-side panel.
        • To view all cameras including the cameras without DW Ai server plugin enabled, click “Ai” to view all cameras.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (35)
        • Search: This search box can be used to filter the camera list based on the entered device name.
        • Ai (toggle): The Ai button toggles the camera list between showing all cameras on the DW Spectrum System or just the cameras that have the plug-in enabled. This toggle appears at the top of the camera list beside the search bar. While enabled, the toggle will appear in orange.
        • Refresh: This button refreshes the list of cameras from DW Spectrum IPVMS when it is clicked.
        • Device List: A list of DW MEGApix Ai and standard IP devices are listed in the Resource Tree organized by server. While the DWAi toggle is active, only Ai devices will be listed.
        • Select the Main Menu to display the menu options:
          • Disconnect Server: Disconnects the current session with your DW Spectrum IPVMS Server.
          • DW Ai Server List: Displays a list of the DW Ai Server(s) that your DW Spectrum system is configured to use.
          • Licenses: Displays a list of the licenses available from the DW Ai Servers.
          • Preference: Displays a list of the DW Ai Server Configuration Tool’s advanced options.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (36)
  • STEP 2: DW Ai Server Licenses
    • A license is required to use the analytic features of a DW Ai Server. Licenses can be managed through the DW Ai Server Configuration Tool program.
    • To view the licenses, select “Licenses” from the Main Menu in the DW Ai Server Configuration Tool.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (37)
    • Active Licenses
      • The Active Licenses list shows all licenses of the DW Ai Server and how the licenses are currently allocated.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (38)
    • New Licenses
      • In the New Licenses area of the menu, server tabs (Server #) are created for each DW Ai Server. Select a server tab to view the license activation interface.
      • Type Specifies the activation method that will be used for your license activation request.
        • Internet Activation: Select to enter the license activation key to add additional DW Ai licenses.
          • License Key: Enter the alphanumeric DW Ai license key, then click “Activate” to add a license. An Internet connection is needed for the DW Ai Server to use this feature.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (39)
        • Manual Activation: Select to copy the server’s HW GUID and manually add a DW Ai license. This option is intended for use if the DW Ai Server does not have access to the Internet.
          • HWGUID: This is the system’s unique code. Copy the HWGUID and submit a request for a manual activation code to licenses@digital-watchdog.com. The email should include the server’s HWGUID and the license key that you are trying to activate.
          • Copy to clipboard: Copies the HWGUID to the clipboard.
          • License Key: Type or paste the activation code into the space provided, then click “Activate.”BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (40)
  • STEP 3: Enable Tab – DW Ai Server Plugin
    • To set up analytics on the DW Ai Server, select a camera from the left-side panel. The Enable tab shows the status of the plug-in for the selected camera. From here, you can check your license status and select the preferred deep learning feature.
      • DW Ai Server Plugin: Toggle to enable/disable the plug-in for the selected camera.
      • Tracker Engine: Defines the tracking engine that will be used for analytics. The tracker engine will need to ‘learn the scene’ to determine the background from moving foreground objects. While initially learning the scene, a message will be displayed in the live view, and no objects will be tracked during this time.
      • DL Object Tracker: When selected, the analytic engine will use the GPU to detect, categorize and track objects as they move through the camera’s detection areas.
    • When set to use Object Tracker, the objects can be classified using either deep learning models or by using properties extracted from an object in a calibrated scene. If the Deep Learning Filter is not used, camera calibration is required to detect the object class.
      • DL People Tracker: When selected, the tracker uses the GPU to detect and track people as they move through the camera’s detection areas.
      • Apply: Apply changes to the selected camera.BJAiDX40T-Blackjack-Ai-DW-Spectrum-and-DW-Ai-Server-FIG- (41)

NOTE: This products is covered by one or more claims of the HEVC Patents listed at patentlist.accessadvance.com.

TROUBLESHOOTING TIPS

Problem Possible solutions
My camera does not auto-discover. 1.        Is the camera in the same LAN network as the media server?

2.        Is your camera compatible with DW Spectrum? (Refer to our website for a full list of supported cameras.)

3.        Has the camera been updated to its latest firmware?

4.        If your camera is integrated with DW Spectrum via ONVIF, make sure ONVIF is enabled on your camera.

5.        Try adding the camera manually.

6.        Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and detect all supported devices.
Videos are slow. 1.        Are you accessing the same cameras from multiple clients? (LAN and WAN)

2.        Do you have a Gigabit network? Check your network speed.
My camera appears disconnected. 1.        Under camera settings, make sure the username and password are correct.

2.        Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.

3.        If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default.

4.        Make sure your camera is using the latest firmware available.

5.        Make sure that the camera is connected to the same network as the server.

6.        If you are connecting to a camera that is integrated with DW Spectrum® via the ONVIF protocol (see list), make sure ONVIF is enabled.

7.        Make sure your user has permissions to view that specific camera.
I cannot get playback video from my camera. 1.        Do you have a network connection between client and server (in case the server and client are not on the same machine)?

2.        Make sure your user has playback viewing permissions for the selected channel.

3.        Make sure the camera is set to a recording mode that would provide recorded video for the selected time and environment.

4.        On the server side, check the media server log to make sure the camera you are trying to watch has not been unexpectedly disconnected.
I get an ‘unauthorized’ message on my camera. 1.        Make sure the camera’s username and password are properly entered in the camera’s general information under the camera settings menu.

2.        If necessary, try rebooting the camera to apply the camera’s username and password.

DW SPECTRUM SYSTEM REQUIREMENTS
Recommended specs for the full client

Single-monitor DW Spectrum workstation Dual-monitor DW Spectrum workstation Quad-monitor DW Spectrum workstation
Processor Intel i5 8th gen or AMD Ryzen 5 3000

Quad-Core or better

 Intel i7 8th gen or AMD Ryzen 7 3000 Quad-

Core or better

 Intel i9 or AMD Ryzen 9 Quad-Core or better
Video card Intel HD Graphics onboard GPU or better Intel HD Graphics onboard GPU or better GeForce GTX 1650 or better
RAM 8 GB DDR3 1600 MHz or better 16 GB DDR3 1600 MHz or better 32 GB or better
NIC 1Gbps or better 2 x 1 Gbit or better 2 x 1 Gbit or better
Storage Dedicated SSD or NVME disk for the OS, 128 GB or larger Dedicated SSD or NVME disk for the OS, 128 GB or larger Dedicated SSD or NVME disk for the OS, 128 GB or larger
OS

supported

 Microsoft Windows OS (supported by both DW Spectrum® Server and Client).

• Windows 10 – Released: July 2015

• Windows Server 2012 – Released: August 2012 | EoS: 10/2023

• Windows Server 2012 R2 – Released: October 2013 | EoS: 10/2023

• Windows Server 2016 – Released: October 2016 | EoS: 01/2027

• Windows Server 2019 – Released: October 2018 | EoS: 01/2029

• Windows Server 2022 – Released: August 2021 | EoS: 10/2031

**NOTE: DW Spectrum IPVMS for Windows can be installed as a software bundle, or the Server and Client software can be installed separately.
Ubuntu (Debian-based Linux) OS (supported by both DW Spectrum Server and Client).

• Ubuntu 18.04 LTS “Bionic Beaver” – Released: April 2018 | EoS: 04/2028

• Ubuntu 20.04 LTS: “Focal Fossa” – Released: April 2020 | EoS: 04/2030

**NOTE: DW Spectrum IPVMS for Ubuntu is only available for separate installations (not bundled).
Macintosh OS (supported only by the DW Spectrum Client. DW Spectrum Server is not available for macOS).

• macOS 11.0, 11.1, 11.2 “Big Sur” – Released: November 2020

• macOS 12 “Monterey” – Released: October 2021

**NOTE: DW Spectrum IPVMS for macOS is only supported by the DW Spectrum Client.

CONTACT INFORMATION

Except the Storage Server version

  • Important: OS not listed will not be supported by DW®

Tech Support

FAQs

  • Q: Where can I find support materials and tools for my product?
    • A: You can download all your support materials and tools from the official website by following these steps:
    • Go to: http://www.digital-watchdog.com/support-download/.
      • Search your product by entering the part number in the ‘Search by Product’ search bar.
      • Results for applicable part numbers will populate automatically based on the part number you enter.
      • Click ‘Search’. All supported materials, including manuals, Quick start guides (QSG), software, and firmware, will appear in the results.
  • Q: What are the default login credentials for the server’s OS?
    • A: The default login information for the server’s OS is as follows:
      • Username: admin, Password: admin12345
      • Username: dwuser, Password: Dw5pectrum

Documents / Resources

DW BJAiDX40T Blackjack Ai DW Spectrum and DW Ai Server [pdf] User Guide
DW-BJAiDX24T, DW-BJAiDX32T, DW-BJAiDX40T, BJAiDX40T Blackjack Ai DW Spectrum and DW Ai Server, Blackjack Ai DW Spectrum and DW Ai Server, Spectrum and DW Ai Server, DW Ai Server, Server

References

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