NETGEAR C3000 WiFi DOCSIS 3.0 Cable Modem Router user manual

NETGEAR C3000 WiFi DOCSIS 3.0 Cable Modem Router


Modem Information DOCSIS 3.0 Single Band WiFi modem 8×4 channel bonding with speeds of up to 150 Mbps on a wired connection Cox recommends a DOCSIS 3.0 16×4 or higher modem	Highest Service Level Preferred 150

Modem Information

DOCSIS 3.0 Single Band WiFi modem

8×4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.0 16×4 or higher modem

Highest Service Level

Preferred 150


Front View Click to enlarge.		After the cable modem is successfully registered on the network, the Power and Status indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View Click to enlarge.		The Netgear 3000 has the following ports available on the back of the modem. RESET – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear’s support article for steps on how to reset your device to factory settings. USB – Connects to selected client devices ETHERNET – Provides internet access to a single device. Only one port is active at a time. CABLE – Connects to the cable wall outlet POWER – Connects the device to the power adapter POWER ON / OFF – Turns the device on and off

MAC Address Click to enlarge.		The Netgear C3000 comes configured with wireless security. By default, the Netgear home networking gateway supports up to 802.11n wireless standards and uses WPA / WPA2 wireless security settings. The SSID and Passphrase are printed on the label on the gateway. The SSID on the gateway is the same as the last 6 characters of the Wireless MAC address. The Passphrase is the same as the 9-digit serial number of the home networking gateway. MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
WPS	Blinking Green	None This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during this process and then lights solid.
WiFi ON / OFF	Off	WiFi disabled – Pressing this button for two seconds turns the WiFi radio on and off.
WiFi ON / OFF	On	None – WiFi enabled
POWER	Off	No power – Verify all cable connections and try resetting the modem.
POWER	Solid Green	None
DS (Downstream)	Off	No downstream channel locked – Verify all cable connections and try resetting the modem.
	Blinking Green	Scanning for downstream channel – Verify all cable connections and try resetting the modem.
	Solid Green	None – connection from the computer to the Internet established on one channel
US (Upstream)	Off	No upstream channel locked – Verify all cable connections and try resetting the modem.
	Blinking Green	Scanning for upstream channel – Verify all cable connections and try resetting the modem.
	Solid Green	None – connection from the Internet to the computer established on one channel
Internet	Off	No connection – Verify all cable connections and try resetting the modem.
	Solid Green	None – cable WiFi modem operational
	Slow Blink	None – cable WiFi modem receiving DHCP information
	Fast Blink	None – cable WiFi modem downloading a configuration file
2.4 Ghz WiFi	Off	2.4 Ghz radio off
2.4 Ghz WiFi	Solid Green	None – 2.4 Ghz radio on
ETHERNET	Off	No device connected to an Ethernet port
ETHERNET	Solid Green	None – powered-on device connected to an Ethernet port
USB	Off	No device connected via USB
USB	On	A device connected via USB and ready for use