USER MANUAL
Soundpeats TrueAir
MANUFACTURER
Shenzhen SoundSOUL Information Technology Company Limited
Room 1308-1309, Building B, Huihai Square, Chuangye Road,
Longhua District, Shenzhen, China. 518109
support@soundpeatsaudio.com
www.soundpeatsaudio.com
Package Content
Specifications
Product Diagram
Button Controls
Wearing the earphones
- Identify the le and right earbud.
- Rotate the earbuds and adjust them to the most comfortable positions.
Getting Started
Pairing
- Open the charging case when it’s powered, please make sure the earbuds are inside the charging case, then the le and right earbud will enter into TWS mode automatically. Aer successful interconnection, you will hear a voice prompt from the le and right earbud. At this point, you need to long press the charging case button for 3S, the charging case indicator starts to ash white, then you will hear a “pairing” voice prompt, the earbuds get into pairing mode.
- Please search ”SOUNPEATS TrueAir” from your bluetooth list of your device, click connect, you will hear a “connected” voice prompt from right earbud if it’s successful. Then a pop up window “SOUNDPEATS TrueAir L” will appear on your phone, please click it to pair.
3. SOUNDPEATS TrueAir can remember the previously paired devices, when you make a secondary connection, you only need to open the Bluetooth of your device, take out both earbuds from the charging case, then they will pair with your device automatically. If not, please choose “SOUNDPEATS TrueAir” from your Bluetooth list to connect.
4. Mono mode: When the SOUNDPEATS TrueAir paired successfully, the left and right earbud can be used separately
Notes
- When “SOUNDPEATS TrueAir L” request for pairing, please select pairing,or the mono mode will not work properly.
- SOUNDPEATS TrueAir will automatically connect two pairing names when connected to a phone with Qualcomm Snapdragon 855 chip and Qualcomm higher level chip, no need to manually perform secondary pairing.
- If you want to change the paired device in the connected state, you can force the earbuds to enter the pairing mode, which means, you need to put the earbuds into the charging case and open the cover, then long press the charging case button for 3S.
Reset
When the secondary pairing of the earbuds is not successful or cannot be paired with the device, reset it as follows:
- Remove the pairing record of the earbuds from your device.
- Put the earbuds into the charging case and keep the cover open, then long press the charging case button for 10S.
Charging
SOUNDPEATS TrueAir is equipped with a charging case, not only charge for the earbuds, but also a box which is easy to carry and store. Built-in rechargeable battery, you can charge both earbuds 5 times.
Charging for the earbuds
The earbuds have been partially charged at the factory. Please make sure they are fully charged before first use
- Put the earbuds into the corresponding slots.
- If the indicator of the charging case ashes, it means the earbuds have beensuccessfully placed.
- Close the cover, then the earbuds start charging.
Charging for the case
When the charging case is low battery, the indicator turns red,then please charge for the case
- Connect Type-C to charge for the case(charge current less than 1A).
- Charge at least once every three months when not in use for a long time.
Warranty Regulations
When the original buyer purchased this earbuds from us, the warranty starts, the period is 12 months, the warranty coverage is limited to manufacturing defects.
support@soundpeatsaudio.com
www.soundpeatsaudio.com
Please scan the QR code to view the detailed PDF format manual.
https://soundpeatsaudio.com/downloads/
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B English digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Questions about your Manual ? Post in the comments!
References
- User Manualmanual.tools
Where is the indicator light that tells you the case is properly charging?
Where is the indicator light on the Soundpeats TrueAir charging case and how does it show charging status?
The indicator light for the Soundpeats TrueAir charging case is located on the case itself, typically near the charging port or the function button inside the case (refer to the Product Diagram in your manual for the exact visual placement).
According to the manual, the indicator behaves as follows:
Ensure you are using a charging current of less than 1A to avoid damaging the battery.
Read the full Q&A page
what about for trueair 2?
Where can I find the manual for the Soundpeats TrueAir 2?
The manual you are currently viewing is for the original Soundpeats TrueAir. While the models are similar, the TrueAir 2 has its own specific documentation and firmware features.
You can find the official resources for the TrueAir 2 here:
If you need specific troubleshooting steps for the TrueAir 2 (such as pairing or charging issues), please let us know!
Read the full Q&A page
When I tried to reset this model of earbuds, the left and right pair has different pairing connection, they have the same name but when I am trying to pair them only one is pairing but yet the other one working but you need to sacrifice to paired one to pair the other one. What i mean is they dont pair as one. Why is that? And how do i pair again it as one?
How do I pair my Soundpeats TrueAir earbuds together as a single pair after they have become separated into two different connections?
It sounds like your earbuds have lost their TWS (True Wireless Stereo) interconnection and are operating in individual mono modes. To fix this and pair them as one unit again, please follow these specific reset and pairing steps:
Read the full Q&A page
Hello the right earbud suddenly stop working, it’s charged but does not turn on. Left works ok.
What can it be?
What can it be?
Why is my right Soundpeats TrueAir earbud not turning on even though it is charged?
If your right earbud is charged but refuses to turn on or connect, the most effective solution is to perform a factory reset. This often resolves synchronization issues between the two earbuds.
To reset your Soundpeats TrueAir:
Once reset, keep the earbuds in the case with the lid open and long-press the case button for 3 seconds to enter pairing mode again. If the right earbud still does not respond, ensure the charging contacts on the bottom of the earbud and inside the case are clean and free of debris using a dry cotton swab, as a poor connection can prevent the earbud from waking up from its charging state.
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My two Ear buds work but only one works at a time and they have different Bluetooth connection
Why are my Soundpeats TrueAir earbuds connecting separately and only playing one at a time?
It sounds like your earbuds have lost their internal synchronization and are stuck in mono mode. To fix this and pair them back together as a stereo pair, please follow these reset steps:
Read the full Q&A page