USER MANUAL
Soundpeats Truengine SE
MANUFACTURER
Shenzhen SoundSOUL Information Technology Company Limited
Room 1308-1309, Building B, Huihai Square, Chuangye Road,
Longhua District, Shenzhen, China. 518109
support@soundpeatsaudio.com
www.soundpeatsaudio.com
Package Content
Specifications
Product Diagram
Button Controls
Once connected, The Truengine SE headphones can control media and phone calls from a phone or tablet.
Wearing The Earphones
- Identify left and right earbud.
- Adjust earbuds to find the most comfortable place.
- Insert earbuds to ensure seal well your ear channel.
Getting Started
Pairing & Repairing
- Left and right earbud will pair with each other when take out both earbuds simultaneously from charging case with power. Next the led Indicator of left earbud will goes out and led indicator on right earbud will flash red and white alternately and you can hear voice prompt “pairing”, which indicates that earbuds succeed In entering pairing mode.
- Please find the name of “SOUNDPEATS Truengine SE° on the Bluetooth list of your phone, click to connect, you can hear voice prompt °connected° from right earbud. Then you will get a pairing request again, please continue to click”SOUNDPEATS Truenglne SE L° to connect.
3. SOUNDPEATS Truengine SE Headphones can remember devices previously paired . If you have paired earbuds with a device once, simply activate the Bluetooth on your device, take out earbuds from charging case and close the lid, they will automatically reconnect with that device. If earbuds don’t automatically connect, select the earbuds name on your Bluetooth device to connect.
4. Play In mono mode: Len and right earbud can be used separately when SOUNDPEATS Truengine SE have paired successfully.
Note:
- When SOUNDPEATS Truengine SE L Headphones request pairing, please select pairing, otherwise earbuds can’t be used In mono mode.
- When SOUNDPEATS Truengine SE Headphones connect with phone equipped with Qualcomrn Snapdragon 855 and higher version chipset, there will be two pairing name appeared on the Bluetooth list and both of them will automatically connect, you don’t need to do the second pairing by manual.
- If you want to change pairing device but already in “connected” status with previous one, you can force earbuds to enter into pairing mode-only need press the Multifunction button for 5s.
Factory Reset
(Try the following steps if you fail to build connection between two earpieces or earbuds to device)
- Delete pairing name from your device’s Bluetooth list.
- Place both earbuds back into the charging case and ensure that both earbuds are In charging status, press and hold both multifunction buttons for 5s until both indicators flash In white twice. Reset complete.
Charging
SOUNDPEATS Truengine SE are equipped with a charging case which is not only a charging dock to charge the headphones but also a carrying case with built-in rechargeable battery, the charging case can provide up to 3.5 times full charge for both headphones.
Charging the headphones
The headphones are partially charged at the factory. Please make sure they are full charged before first use.
- Put the earbuds Into corresponding charging slots, make sure the charging contractors are attached.
- The LED indicators on the headphones turns red to start charging.
- The headphones are fully charged when LED indicators lights out.
Charging The Case
When the charging case is in low battery level, only one white led indicator flashes,please recharge the case:
- Connect the charging port with USB charging adapter or computer USB port.(current less than 5V 1A)
- Flease charge the earphones at least once every 3 months when not in use for a long time.
Warranty
We warrant this device 12 MONTHS from date of the originci purchase for manufacturer defects. If the device folk clue to a manufacturing defect, please contact seller directly to innate return and warranty process. g support@soundpeatsaudio.com www.soundpeatsaudio.com Reuse scan CR code to know the PDF user manual.
https://soundpeatsaudio.com/downloads/
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B English digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Questions about your Manual ? Post in the comments!
References
- User Manualmanual.tools
Hi Can I pair my soundpeats truengine 3 SE to more than one device? eg iPad and iphone
Can I pair my Soundpeats Truengine 3 SE to more than one device simultaneously?
The Soundpeats Truengine 3 SE (and the standard Truengine SE) does not support multipoint connection, meaning it cannot be actively connected to two devices, such as an iPad and iPhone, at the same time.
While the earbuds can remember multiple previously paired devices, they can only maintain an active audio connection with one device at a time. To switch between your iPhone and iPad, you must disconnect the Bluetooth on the first device before selecting the earbuds in the Bluetooth menu of the second device.
If you need to force the earbuds into pairing mode to connect a new device while they are already connected to another, you can press and hold the Multifunction button for 5 seconds while the earbuds are on.
Read the full Q&A page
The manual should be uodated for Truengine 3 SE. For the volume control only 1 tap is needed not 2.
How do I control the volume on the Soundpeats Truengine 3 SE?
You are correct. While the original Soundpeats Truengine SE manual (the page you are currently on) may list different button controls, the Soundpeats Truengine 3 SE features updated touch controls.
For the Truengine 3 SE, the volume controls are as follows:
This differs from the older Truengine SE model, which used double taps for certain functions. If you are using the Truengine 3 SE, please ensure you are using a single tap for volume adjustments. You can find the specific manual for your model on the Soundpeats download page or by searching for the 'Truengine 3 SE' specifically on our site.
Read the full Q&A page
Unable to connect it with my laptop. its not finding the device. Any idea?
How do I connect my Soundpeats Truengine SE to my laptop if it is not being discovered?
If your laptop is unable to find the Soundpeats Truengine SE, it is likely because the earbuds are not in pairing mode or are still connected to a previous device. Follow these steps to resolve the issue:
Read the full Q&A page
Erase the previous connection and reset the earbuds. After try to discover on your laptop
How do I connect my Soundpeats Truengine SE to my laptop if it is not being discovered?
Erase the previous connection and reset the earbuds. After try to discover on your laptop
How do you reset your headphones so they can both connect at the same time? Mine lost the connection when I was listening to the left earbud. Any help would be greatly appreciated
How do I reset my Soundpeats Truengine SE earbuds to fix connection issues between the left and right units?
To reset your Soundpeats Truengine SE earbuds and restore the connection between both units, follow these steps:
Read the full Q&A page
Put them in the charger, make sure they’re charging, than hold both multifunctional buttons for 15 seconds until the both flash red/white.
How do I reset my Soundpeats Truengine SE earbuds to fix connection issues between the left and right units?
Put them in the charger, make sure they're charging, than hold both multifunctional buttons for 15 seconds until the both flash red/white.
Hi, how to pair the earbuds together to use as stereo mode after i use as mono?
How do I pair the Soundpeats Truengine SE earbuds together for stereo mode after using them in mono mode?
To return to stereo mode after using the earbuds in mono mode, you should first try taking both earbuds out of the charging case simultaneously. They are designed to pair with each other automatically when powered on together.
If they fail to connect to each other and remain in mono mode, you will need to perform a Factory Reset to restore the stereo link:
Read the full Q&A page
The headset is working fine. Suddenly the right earbud was no longer detected, even though it had been reset.
Anyone know the solution?
Headset sudah berfungsi baik. Tiba-tiba earbud kanan tidak terdetekai lagi, meski sudab dilakukan reset.
Ada yang tahu solusinya?
Anyone know the solution?</i>
Headset sudah berfungsi baik. Tiba-tiba earbud kanan tidak terdetekai lagi, meski sudab dilakukan reset.
Ada yang tahu solusinya?
How can I fix the right earbud of my Soundpeats Truengine SE if it is not being detected even after a reset?
If your right earbud is not being detected even after a reset, please try the following steps to ensure the reset was successful and the hardware is functioning:
If the right earbud still shows no LED activity or remains undetected after these steps, there may be a hardware failure. Since the product has a 12-month warranty, you should contact support@soundpeatsaudio.com for further assistance.
Read the full Q&A page
What should I do to keep the two devices connected? Even with a factory reset, the two don’t work at the same time
Mit kéne csinálnom, hogy a két eszköz ka0csolódva legyen? Már a gyári visszaállítással sem működik egyszerre a kettő
Mit kéne csinálnom, hogy a két eszköz ka0csolódva legyen? Már a gyári visszaállítással sem működik egyszerre a kettő
How can I fix the connection between the two earbuds if they won't work at the same time even after a factory reset?
If your Soundpeats Truengine SE earbuds are not working together even after a reset, please follow these specific steps to ensure they re-pair with each other before connecting to your phone:
If the left earbud still does not produce sound, ensure you accepted the secondary pairing request, as this model often requires both sides to be authorized by the phone to work in stereo mode.
Read the full Q&A page
I bought them a month ago and today it happened to me that I put them in the box and they are still connected, they continue to sound. I have reset them but it still has the same problem
Los he comprado hace un mes y hoy me ha ocurrido que los meto en la caja y siguen conectados, siguen sonando. Los he reseteado pero sigue con el mismo problema
Los he comprado hace un mes y hoy me ha ocurrido que los meto en la caja y siguen conectados, siguen sonando. Los he reseteado pero sigue con el mismo problema
Why do my Soundpeats Truengine SE earbuds stay connected and keep playing music even after I put them in the charging case?
If your Soundpeats Truengine SE earbuds remain connected and continue playing music while inside the case, it usually indicates that the earbuds are not detecting the charging connection. Please try the following steps:
If the earbuds still do not disconnect after cleaning and ensuring the case has power, there may be a hardware defect with the charging pins or the case's internal sensors.
Read the full Q&A page
When connecting them with the pc, it does not recognize the microphone, only the headphones. What can I do about it?
Al vuncularlos con la pc no reconoce el micrófono, sólo los auriculares. ¿Qué puedo hacer la respecto?
Al vuncularlos con la pc no reconoce el micrófono, sólo los auriculares. ¿Qué puedo hacer la respecto?
How can I fix the microphone not being recognized by my PC when using Soundpeats Truengine SE?
If your PC recognizes the Soundpeats Truengine SE as headphones but not as a microphone, it is often due to how Windows manages Bluetooth profiles. Try the following steps:
Read the full Q&A page
Why is the right earbud way louder than the left one? What can I do to fix this matter? Thank you!
Why is the right earbud louder than the left one, and how can I fix this volume imbalance?
Volume imbalance between earbuds can often be resolved by performing a factory reset or checking for physical obstructions. Follow these steps to troubleshoot your Soundpeats Truengine SE:
If the issue persists after a reset and cleaning, it may indicate a hardware defect. Since the product carries a 12-month warranty, you should contact support@soundpeatsaudio.com for further assistance.
Read the full Q&A page
Have you got a solution yet, boss? I have this too
sudah dapet solusi blm bos?punya saya juga ini
the audio right earbud is smaller than the left one
earbud kanan audionya lebih kecil dari pada yang kiri
earbud kanan audionya lebih kecil dari pada yang kiri
Why is the audio volume in my right earbud lower than the left one?
If the audio in your right earbud is quieter than the left, please try the following troubleshooting steps for your Soundpeats Truengine SE:
If the issue persists after a reset and cleaning, it may be a hardware defect. Soundpeats offers a 12-month warranty for manufacturer defects. You can contact their support at support@soundpeatsaudio.com for a warranty claim.
Read the full Q&A page
Only the left side is not connected. It seems that charging itself is not possible. Is there a solution?
左側だけ接続されません。
充電自体できていないようなのですが解決策はありますか？
左側だけ接続されません。
充電自体できていないようなのですが解決策はありますか？
Why is my left Soundpeats Truengine SE earbud not connecting or charging?
If your left earbud is not connecting or charging, please try the following troubleshooting steps based on the Soundpeats Truengine SE manual:
If the LED on the left earbud does not turn red when placed in a powered case after cleaning the contacts, the earbud may be defective. The product includes a 12-month warranty; you can contact support@soundpeatsaudio.com for further assistance.
Read the full Q&A page
cannot connect to tv, it connects and in few seconds disconnects,same with bluetooth adapters,with mobile phones it works fine,any idea whats going on
Why do my Soundpeats Truengine SE earbuds disconnect from my TV and Bluetooth adapters after a few seconds?
If your Soundpeats Truengine SE earbuds are disconnecting from your TV or Bluetooth adapter shortly after pairing, it is often due to a pairing conflict or a synchronization error between the two earbuds. Please try the following steps to resolve the issue:
Read the full Q&A page
left earbud blinking white very quickly
Why is my left earbud blinking white very quickly and how can I fix it?
Rapid blinking usually indicates that the earbuds are having trouble syncing with each other or are stuck in a specific state. To resolve this, you should perform a Factory Reset by following these steps:
If the left earbud continues to blink rapidly after a reset, ensure the charging contacts are clean and that the earbud is fully charged, as low power can sometimes cause erratic LED behavior.
Read the full Q&A page
the right earbud touch screen often does not work, as a result can not adjust the volume up. is there a solution, thank you
earbud sebelah kanan touch screen sering tidak berfungsi, akibatya tidak bisa mengatur volume naik. ada kah solusinya, terima kasih
earbud sebelah kanan touch screen sering tidak berfungsi, akibatya tidak bisa mengatur volume naik. ada kah solusinya, terima kasih
How can I fix the right earbud touch control if it is not responding to volume up commands?
If the right earbud of your Soundpeats Truengine SE is not responding to touch commands for volume control, please try the following troubleshooting steps:
If the touch sensor remains unresponsive after a reset, it may indicate a hardware defect. Since the product carries a 12-month warranty, you should contact support@soundpeatsaudio.com for further assistance.
运用
Read the full Q&A page
What if after use, tws does not issue an audio prompt “pairing” and tws is not read on the cellphone, and even if it is reset several times it will still be the same
Bagaimana bila setelah dipakai, tws tidak mengeluarkan audio prompt “pairing” dan tws tidak terbaca di hp, dan di reset beberapa kali pun akan tetap sama
Bagaimana bila setelah dipakai, tws tidak mengeluarkan audio prompt "pairing" dan tws tidak terbaca di hp, dan di reset beberapa kali pun akan tetap sama
What should I do if my Soundpeats Truengine SE earbuds do not enter pairing mode, are not detected by my phone, and fail to work even after multiple resets?
If your Soundpeats Truengine SE earbuds are not entering pairing mode (no "pairing" voice prompt) and are not appearing on your phone's Bluetooth list even after a reset, please verify the following steps to ensure the reset is being performed correctly:
If the LEDs do not flash white during the reset process, the earbuds may not be detecting the button press or may have insufficient battery. Ensure the charging case itself is charged (at least one white LED should be flashing or solid on the case).
Read the full Q&A page
the touch control on the left can’t work so it can’t be factory reset, is there a solution?
touch kontrol sebelah kiri ga bsa berfungsi jdi ga bsa reset ulang pabrik ada solusi?
touch kontrol sebelah kiri ga bsa berfungsi jdi ga bsa reset ulang pabrik ada solusi?
How can I factory reset my Soundpeats Truengine SE if the left touch control is not working?
If the left touch control (multifunction button) is unresponsive, performing a standard factory reset is difficult because the process requires holding both buttons simultaneously. You can try the following troubleshooting steps to restore functionality:
support@soundpeatsaudio.comfor a warranty claim if your device is still within that period.Read the full Q&A page
So my headphones have problems connecting. every time I turn them on there is a rapid blinking white light.
How do I fix connection problems and a rapid blinking white light on my Soundpeats Truengine SE earbuds?
The rapid blinking white light typically indicates that the earbuds are struggling to pair with each other or your device. To resolve this, you should perform a Factory Reset by following these steps:
If you are trying to connect to a new device while the earbuds are still connected to a previous one, you can also force pairing mode by pressing and holding the multifunction button for 5 seconds while the earbuds are on.
Read the full Q&A page
News Flash
If one of the earbuds flashes white quickly, fix it by resetting to the initial settings, by inputting the RH/LH earbuds into the charger, make sure they are in the earbuds charging position then press both for +/- 15 seconds, then the earbuds light will flash white & ; red .. try to reconnect to the HP / laptop, so & Thanks
Sekilas info
Jika salah satu earbud berkedip putih dengan cepat, Memperbaikinya dengan cara reset ulang ke pengaturan awal, dengan cara masukan earbun RH/LH ke charger pastikan sedang dalam posisi earbud charging lalu tekan keduanya selama +/- 15 detik, nanti lampu earbud akan berkedip putih & merah.. coba konek ulang ke HP / laptop, demikian & trima kasih
If one of the earbuds flashes white quickly, fix it by resetting to the initial settings, by inputting the RH/LH earbuds into the charger, make sure they are in the earbuds charging position then press both for +/- 15 seconds, then the earbuds light will flash white & ; red .. try to reconnect to the HP / laptop, so & Thanks
Sekilas info
Jika salah satu earbud berkedip putih dengan cepat, Memperbaikinya dengan cara reset ulang ke pengaturan awal, dengan cara masukan earbun RH/LH ke charger pastikan sedang dalam posisi earbud charging lalu tekan keduanya selama +/- 15 detik, nanti lampu earbud akan berkedip putih & merah.. coba konek ulang ke HP / laptop, demikian & trima kasih
How do I fix a Soundpeats Truengine SE earbud that is flashing white quickly by performing a factory reset?
To fix a Soundpeats Truengine SE earbud that is flashing white quickly or failing to connect, you should perform a factory reset. According to the manual and user guidance, follow these steps:
Read the full Q&A page