Boat Rockerz 295 / 255 Earbuds Manual


Boat Rockerz 295

Boat Rockerz 295 / 255 Earbuds Manual

BOAT SPORTS
THANK YOU
Thank you for purchasing the boAt Rockerz 295 Sports wireless earphones and welcome to the boAt Family!

NOTE: Before using this product, please read and follow the instructions carefully in the user’s guide. It will help you set up and operate your wireless earphones properly.. Please keep this user guide for future reference.

Boat

CAUTION
• Do not use abrasive cleaner to clean your boAt Rockez 295 because this could cause scratches and damage.
• Do not bring your boAt Rockers 295 in contact with any shags objects because this could cause scratches and damage.
• Do not inset anything into your boAt Rockerz 295 unless otherwise specified in the user Instructions. This may damage die internal components.
• Do not attempt to repair, modify, or disassemble your boAt Rockerz 295 yourself, it does not contain any user-serviceable compounds.
• Do not attempt to replace your boAt Rockers 295 battery, it Is built-In and is not changeable.
• Observe all signs and displays that require an electrical device or RF radio product to be switched in designated area.
• Dispose off the boAt Rockery 295 and the bolt Rocken 295’s battery in accordance with local regulations. Do not dispose of the battery with regular household waste.

Fire and electric shock hazard
• Do not expose your boAt Rockers 295 to extremely high or low temperatures.
• Do not leave your boAt Rockers 295 in direct sunlight for extended periods of time.
• Do not leave your boAt !lodes 295 near open flames such as cooking burners, candles, orfireplaces.
• Do not put water or any other liquid on boAt Rockers 295, the earphone is water resistant but not water proof.
• Do not block any ventilation openings.

Battery/charger hazard
• Do not dispose of your boAt Rockers 295 in afire. The battery could explode causing injury or death.
• Only charge the battery in accordance with the user instructions supplied with the boAt Rockers 295.
• Do not attempt to disassemble the boAt Rockers 295 charger of force open the built-in battery because this may result in electric shock.
• Do not clean the boAt Rockers 295 when it h being charged. Always unplug the charger first before cleaning the boAt Rockers 295.

SAFETY INFORMATION
WARNING
Please read these warnings and safety cautions carefully to insure your personal safety and prevent property damage.

IMPORTANT SAFETY INFORMATION
Listen Responsibly
To avoid hearing damage, make sure that the volume on your music player is tumed down before connecting your earphones. After placing earphones in/on your ears, gradually tum up the volume until you reach a comfortable listening level. Noise levels are measured in dedbels (dB), exposure to any noise at or above 85 dB can cause gradual hearing loss. Monitor your use; hearing loss is a function of loudness versus time. The louder it is, the less time you can be exposed to it. The softer it is, the more time you can listen to it.

Use Responsibly
Do not use boAt Rocken 295 when its unsafe to do so- while operating a vehicle, crossing streets, or during any activity or in an environment where your full attention to your surroundings is required. Its dangerous to drive while wearing earphones. In many places it is illegal because it demeases your chance of hearing life-saving sounds outside of your vehicle such as another cars hom and emergency vehkle sirens. Please avoid wearing your earphones while driving.

Pairing 2 devices simultaneously
Multi point technology enables you to pair headset to two phones at the same time and take calls from either device. Pair the boat Rockerz 295 to first phone per usual pairing procedure,then switch off headset. Then switch on headset again and enter pairing mode, enable Bluetooth function in second phone, find headset’s Pairing Name “boat Rockers 295” and pair to second phone per usual procedure. Switch off headset one more time. Then simply switch on headset, without entering pairing mode (a short press until blue light comes on).The headset should automatically re-connect to the last connected phone (which is the second phone). Then find headset “boat Rakers 295′ in fist phone’s Bluetooth setting, select this to panto SW phone. Both phones should now be paired to the earphone.

Pairing 2 devices

Boat

SPECIFICATION
• Drivers: 2x8mm
• BT Version: V 4.1
• Chipset: C5118640
• Bluetooth Profile: HSP, HFP, AVCRP and A2DP
• Bluetooth Range: <10m, Class 2
• Battery: 2x40mAh
• Playback Time: Upto 8 hours
• Charging Time: 1.5 hours
• Standby Time: 180 hours
• Impedance: – 161)
• Sensitivity (dB): 105dB±3dB
• Frequency Response: 20Hz to 20,000Hz
• Water proof profile: – IPX4

Product Overview

Product Overview

1. Volume + / Track forward
2. LED indicator
3. Charging jack
4. Multi function button
5. Mic
6. Volume -/Track back

BASIC INSTRUCTIONS
Charging the earphones
Use the Micro USD cable and connect earphones to your computer or adapter device made for USD charging. A red LED indicator will tum on when the earphones are charging. The red LED light will start flashing blue once they are fully charged. Low battery is indicated when the LED starts blinking red.

Charging the earphones

Pairing
1. Make sure your phone, computer or music device is turned on and within 1 meter of the earphone.
2. Hold down the multifunction button (play,pause,power) on the earphone until Blue and Red LED starts flashing alternately (About 5 seconds) and then release the button.
3. Activate the Bluetooth feature on your phone or device and set it to search for Bluetooth device (discoverable). 4. Select “boAt Rockerz 295” from the list of found devices.
5. Once successfully paired, the LED light will flash Blue once every few seconds.
6. If necessary,inter pass code “0000” to pair and connect the earphones to your device.

Power Off
1. To Power off, press and hold the multi functional button and LED will flash red and tum off.
2. If Bluetooth earphone is not connected to any device within 5 minutes, it will turn off automatically.

Playback/Controls
1. Press Multi function button (play,pause,power) once to play or pause audio.
2. Long Press (Volume +) button on the side of the earphone to skip forward to next track. Short Press the (Volume +) button to increase volume.
3. Long Press (Volume -) button on the side of the earphone to go back to previous track. Short Press the (Volume -) button to decrease volume.

NOTE: The controls will not function when charging.

Calls
1. To answer an incoming call, press the multi function button, with (play,pause,power) symbol on it.
2. To end a call, press the Multi function button during call, with (Play,Pause,power) symbol on it
3. To reject a call, press the Multi function button, with (play,pause,power) symbol on it for 2 seconds.
4. To dial to the last call number, double press the multi function button with (play,pause,power) symbol on it
5. To switch a call between your phone and earphone, hold down the Volume+ button for about 2 seconds. This can be done again to switch back to the previous setting.
6. To answer a new call and keep the current call on hold, press the Multi function button (play,pause,power) for about 2 seconds.

FCC Warning:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and

(2) this device most accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help. The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

FCC ID: 2AFL7-ROCKERZ295

Questions about your Boat Rockerz 295 / 255 Earbuds Manual? Post in the comments!
Boat Rockerz 295 / 255 Earbuds Manual [PDF]

References

Questions and answers

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Questions & Answers

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. I just bought a boat rockerz 255 but the problem is that it connects only when its charging. But does not switch on when not connected to a USB. Please help as soon as possible

    REETU asks I just bought a boat rockerz 255 but the problem is that it connects only when its charging. But does not switch on when not connected to a USB. Please help as soon as possible
    Manuals+ clarified question
    Question

    Why do my Boat Rockerz 255 earbuds only work when connected to a charger?

    Answer

    Based on your description, it appears your Boat Rockerz 255 may have a battery-related hardware fault. According to the manual, the battery is built-in and not user-serviceable. However, you can try the following troubleshooting steps:

    • Check for 'Charging Mode' Lock: Sometimes the device's internal software can hang. Try holding the Power/Multifunction button for 10-15 seconds while the device is not plugged in to see if it triggers a reset.
    • Verify Charging Status: When you plug it in, check the LED indicator. If it immediately turns blue (indicating a full charge) but dies the moment you unplug it, the battery is likely unable to hold a charge.
    • Inspect the Power Button: Ensure the button is physically clicking and not stuck, as it may be failing to register the 'Power On' command when on battery power.

    Warning: The manual explicitly states: "Do not attempt to replace your boAt Rockerz battery, it is built-in and is not changeable." If the device is newly purchased and only works while plugged in, it is likely a defective unit. We recommend contacting boAt support or the retailer for a warranty replacement.

  2. I am having a problem with my boat rockerz 255 pro bluetooth headset , which I bought recently.
    When the bluetooth is paired, no ringtone is coming out of the device on incoming calls, just on my headset,
    which means I get a lot of missed calls since I don’t have the bluetooth in my ear all day long.
    All sound settings are on and on high volume.

    RAVI asks I am having a problem with my boat rockerz 255 pro bluetooth headset , which I bought recently.
    When the bluetooth is paired, no ringtone is coming out of the device on incoming calls, just on my headset,
    which means I get a lot of missed calls since I don't have the bluetooth in my ear all day long.
    All sound settings are on and on high volume.
    Manuals+ clarified question
    Question

    Why is there no ringtone on my boAt Rockerz 255 Pro when receiving incoming calls while paired?

    Answer

    This behavior is often related to how the smartphone handles Bluetooth audio routing rather than a defect in the boAt Rockerz 255 Pro. When a headset is connected, most smartphones default to sending all call-related audio, including the ringtone, to the Bluetooth device.

    To ensure you hear your phone's ringtone while the headset is connected, please try the following steps:

    • Check Phone Settings: On many Android devices, go to Settings > Sound & vibration and look for an option like "Ringtone ID" or "In-band ringing." If "In-band ringing" is enabled, the phone sends its ringtone to the headset. Disabling this may allow the phone speaker to ring simultaneously.
    • Bluetooth Profile Settings: Go to your phone's Bluetooth menu, find the boAt Rockerz 255 Pro, and tap the settings/cog icon. Ensure that "Phone calls" is toggled on. If it is already on, try toggling it off and back on.
    • Silent Mode: Ensure your physical phone switch or software setting is not set to "Silent" or "Vibrate," as this will prevent the phone speaker from ringing even if the headset is connected.
    • Reset the Headset: If the issue persists, you can reset your earphones. While the device is on, press and hold the Volume Up (+) and Volume Down (-) buttons simultaneously for about 5 seconds to clear the pairing history, then re-pair with your phone.

    Note: Some smartphones are designed to only play the ringtone through the connected Bluetooth device to ensure privacy. If your phone does not have a "ring through speaker and headset" option, you may need to keep one earbud in or keep the phone within sight to see the visual call notification.

  3. I bought a boat rockerz 255 6 month back. . It gets charged and indicators working. But when I try to switch on after a full charge, it doesn’t work
    Please help as soon as possible

    Susanta Saha asks I bought a boat rockerz 255 6 month back. . It gets charged and indicators working. But when I try to switch on after a full charge, it doesn't work
    Please help as soon as possible
    Manuals+ clarified question
    Question

    Why won't my Boat Rockerz 255 turn on even though it is fully charged and the indicators are working?

    Answer

    If your Boat Rockerz 255 is showing charging indicators but refuses to power on, please try the following troubleshooting steps:

    • Check the Power Button: Ensure you are holding the Multi-Function Button (MFB) for at least 3 seconds. A short press may not be sufficient to trigger the power-on sequence.
    • Perform a Soft Reset: While the device is disconnected from the charger, press and hold the volume buttons and the power button simultaneously for a few seconds to see if the internal software resets.
    • Check for Physical Obstructions: Ensure the power button is not stuck or physically damaged, as this can prevent the internal switch from engaging.
    • Verify Charging Status: Even if indicators are working, try using a different micro-USB cable and a 5V/1A wall adapter to ensure the battery is actually receiving a functional charge rather than just a surface charge.

    Since you have owned the device for 6 months, it may still be covered under Boat's standard 1-year warranty. If these steps do not resolve the issue, the internal battery or circuit board may have failed, and you should contact Boat support for a warranty claim.

  4. I bought a boat rockerz 255 one year before , iam face ng a problem when my mobile is not play any song earphone get swtich off
    Please help as soon as possible

    Indresh Sharma asks I bought a boat rockerz 255 one year before , iam face ng a problem when my mobile is not play any song earphone get swtich off
    Please help as soon as possible
    Manuals+ clarified question
    Question

    Why do my boAt Rockerz 255 earphones switch off automatically when no music is playing?

    Answer

    Based on the behavior of boAt Rockerz series earphones, here are the likely causes and troubleshooting steps for your device switching off when music is not playing:

    • Power Saving Feature: Many boAt Bluetooth earphones have an automatic power-off feature that triggers after a period of inactivity (usually 5 to 20 minutes) to save battery when no audio signal is detected.
    • Bluetooth Connection Timeout: If the connection between your phone and the earphones is unstable or if the phone's media player closes completely, the earphones may perceive this as a disconnection and shut down.
    • Troubleshooting Steps:
      1. Reset the Connection: Unpair the earphones from your phone, restart your phone, and then pair them again.
      2. Check Battery Level: Ensure the earphones are fully charged. Low battery can sometimes cause erratic power behavior.
      3. Test with Another Device: Connect the earphones to a different smartphone or laptop. If they stay on with another device, the issue may be with your phone's Bluetooth sleep settings or media player.
      4. Firmware/Hardware: Since you have owned these for a year, if the shutdown happens immediately (within seconds) of pausing music, it may indicate a failing battery or an internal hardware fault.

    Note: The provided manual for the Rockerz 295/255 does not explicitly list a toggle for this auto-off feature, as it is typically a hardcoded safety and battery-saving measure.

  5. How to mute the headset.

    Colorstones asks How to mute the headset.
    Manuals+ clarified question
    Question

    How do I mute the Boat Rockerz 295 / 255 headset?

    Answer

    Based on the available manual for the Boat Rockerz 295 / 255, there is no specific mention of a dedicated mute button or a button combination to mute the microphone during a call.

    Typically, for Boat Rockerz neckband models, you can try the following common methods, though they are not explicitly documented in this specific text:

    • Mute during a call: Try pressing and holding the Volume Down (-) button for 2 seconds.
    • Alternative: Use the mute function directly on your connected smartphone or computer screen.

    If these steps do not work, it is likely that this specific model does not support a hardware-based mute function for the microphone.

  6. Purchase only three days creating problem in my boat neckband 255 earphone. Continuously press power button then will connecting to my device .But after realese power button then will disconected from device. It’s realy very bad experience from boat 255 neakband earphone. So don’t purchase it.

    Aakash Bhosale asks Purchase only three days creating problem in my boat neckband 255 earphone. Continuously press power button then will connecting to my device .But after realese power button then will disconected from device. It's realy very bad experience from boat 255 neakband earphone. So don't purchase it.
    Manuals+ clarified question
    Question

    Why do my Boat Rockerz 255 earphones disconnect as soon as I release the power button?

    Answer

    Based on your description, it appears your Boat Rockerz 255 earphones are failing to maintain power once the button is released, which often indicates a hardware defect or a stuck power mechanism. Since the device is only three days old, you should follow these troubleshooting steps:

    • Perform a Reset: While the manual for the 255/295 series varies by specific sub-model, you can generally reset Boat neckbands by pressing and holding both the Volume Up (+) and Volume Down (-) buttons simultaneously for about 5-10 seconds while the device is on. Look for a LED flash indicating the reset is complete.
    • Check for Physical Obstructions: Ensure there is no debris around the power button that might be preventing it from clicking into its 'on' state properly.
    • Charge Fully: Ensure the device is charged for at least 1.5 hours using a standard 5V/1A adapter to rule out low battery behavior.

    If the earphones continue to disconnect the moment you release the button, it is likely a manufacturing defect. Since you are within the initial purchase window, we recommend contacting Boat support or the retailer immediately to claim your 1-year warranty for a replacement.

  7. how to of the vibration during incoming calls

    SATHEESH asks how to of the vibration during incoming calls
    Manuals+ clarified question
    Question

    How do I turn off the vibration for incoming calls on my Boat Rockerz 295/255 earbuds?

    Answer

    Based on the available manual for the boAt Rockerz 295 / 255, there is no specific instruction or button combination provided to disable the vibration alert for incoming calls. This vibration is typically a built-in hardware feature of the neckband design to notify you of calls when the earbuds are not in your ears.

    If you wish to stop the vibration, you may try the following:

    • Check Phone Settings: On some smartphones, you can manage accessory alerts within the Bluetooth settings for the specific device, though this usually only affects sound, not hardware vibration.
    • Silent Mode: Note that putting your phone on silent or 'Do Not Disturb' mode often does not stop the neckband itself from vibrating, as the neckband reacts to the incoming call signal independently.

    Because the manual does not list a method to toggle this feature, it is likely a permanent setting of the device's firmware.

  8. I purchased rockerz 255 f today,How to on vibrate mode on incoming call

    Lijo mathew asks I purchased rockerz 255 f today,How to on vibrate mode on incoming call
    Manuals+ clarified question
    Question

    How do I enable vibration mode for incoming calls on the boAt Rockerz 255f?

    Answer

    Based on the available manual for the boAt Rockerz 255/295 series, there is no specific instruction or button combination to manually toggle a "vibration mode" on or off. Most boAt Rockerz neckbands with a vibration motor are designed to vibrate automatically upon receiving an incoming call as a built-in hardware feature.

    If your device is not vibrating during calls, please check the following:

    • Hardware Support: Ensure your specific model (255f) includes the vibration motor feature, as some entry-level versions of the 255 series may not include call vibration.
    • Phone Settings: Sometimes the vibration behavior is controlled by the connected smartphone's Bluetooth settings. Check your phone's Bluetooth menu, select the boAt Rockerz 255f, and ensure all call permissions are enabled.
    • Battery Level: Low battery can sometimes disable secondary features like vibration to save power. Ensure the headset is fully charged.

    If the device is advertised to have call vibration and it is not functioning out of the box, it may indicate a hardware defect.

  9. I purchased boat rocker 255. my windows laptop not recognising boat rocker while othr blue tooth devices it is able to detect. I keep holding multi function button in boar rocker till blue red light started blinking. switched on and off blue tooth icon multiple times no success. how to resolve. it is windows 10

    Balaji natarajan asks I purchased boat rocker 255. my windows laptop not recognising boat rocker while othr blue tooth devices it is able to detect. I keep holding multi function button in boar rocker till blue red light started blinking. switched on and off blue tooth icon multiple times no success. how to resolve. it is windows 10
    Manuals+ clarified question
    Question

    Why is my Windows 10 laptop not recognizing my Boat Rockerz 255 earbuds even though they are in pairing mode?

    Answer

    Since your Boat Rockerz 255 is already in pairing mode (blinking red and blue lights) but not appearing on your Windows 10 laptop, please try the following troubleshooting steps:

    • Check Windows Bluetooth Settings: Go to Settings > Devices > Bluetooth & other devices. Ensure Bluetooth is toggled On. Click 'Add Bluetooth or other device' and select 'Bluetooth' from the list to start a fresh scan.
    • Clear Previous Pairings: If the earbuds were previously connected to your phone or another device, turn off Bluetooth on those devices to prevent them from auto-connecting, which can hide the earbuds from your laptop.
    • Update Bluetooth Drivers: Right-click the Start button and select Device Manager. Expand Bluetooth, right-click your Bluetooth adapter (e.g., Intel Wireless Bluetooth), select Update driver, and choose 'Search automatically for updated driver software'.
    • Restart Bluetooth Support Service: Press Win + R, type services.msc, and press Enter. Find Bluetooth Support Service, right-click it, and select Restart. Ensure its Startup type is set to Automatic.
    • Distance and Interference: Ensure the earbuds are within 1 meter of the laptop during the initial pairing process and away from other strong 2.4GHz signals like Wi-Fi routers.
  10. WHEN i SWITCH ON THE 235 NECK BAND, LED IS BLINKING RED AND BLUE, I HAVE PRESSED POWER ON MORE THAN 10 SEC.
    PLEASE SUGGEST WHAT IS THE PROBLEM AND HOW TO CORRECT IT.

    Ravi asks WHEN i SWITCH ON THE 235 NECK BAND, LED IS BLINKING RED AND BLUE, I HAVE PRESSED POWER ON MORE THAN 10 SEC.
    PLEASE SUGGEST WHAT IS THE PROBLEM AND HOW TO CORRECT IT.
    Manuals+ clarified question
    Question

    Why is my Boat Rockerz 235 neckband blinking red and blue after holding the power button for 10 seconds?

    Answer

    The red and blue blinking LED on your boAt Rockerz neckband indicates that the device is in Pairing Mode. This is the standard behavior when you hold the power button for an extended period (usually 5-10 seconds) from an off state.

    To correct this and connect your device, please follow these steps:

    • Enable Bluetooth: Turn on the Bluetooth setting on your smartphone or media device.
    • Search for Devices: Look for "boAt Rockerz 235" (or your specific model) in the list of available Bluetooth devices.
    • Pair: Select the device name to establish a connection. Once connected, the LED will typically stop blinking red and blue and may flash blue slowly or stay solid.

    If you are trying to reset the device because it is malfunctioning, holding the power button for 10 seconds while it is already on or during charging (depending on the specific sub-model) is often the procedure, but the resulting red/blue flash simply means it is ready to be paired again as a new device. If it refuses to connect, try "forgetting" the device from your phone's Bluetooth history and pairing it fresh.

  11. My Boat Rockers 255R immediately gets OFF when it is TURNED ON

    Aravind asks My Boat Rockers 255R immediately gets OFF when it is TURNED ON
    Manuals+ clarified question
    Question

    Why do my boAt Rockerz 255R earbuds turn off immediately after being turned on?

    Answer

    If your boAt Rockerz 255R earbuds are turning off immediately after being powered on, it is most likely due to a critically low battery or a protection circuit being triggered. Please try the following troubleshooting steps:

    • Charge the Device: Connect your earbuds to a stable power source using the provided charging cable. Ensure the LED indicator shows it is charging. Let them charge for at least 1.5 to 2 hours before attempting to turn them on again.
    • Check the Charger: Ensure you are using a standard 5V charger. Using high-voltage fast chargers can sometimes trigger safety mechanisms or damage the internal battery.
    • Reset the Connection: If the device stays on long enough, try unpairing it from your phone and clearing the Bluetooth cache on your mobile device to rule out software conflicts.
    • Inspect for Damage: Ensure there is no moisture in the charging port and that the power button is not physically stuck in the 'pressed' position, which could cause a forced shutdown.

    If the device continues to shut down immediately even after a full charge, the internal battery may have reached the end of its life or there may be a hardware fault. Since the manual notes that the battery is built-in and not user-serviceable, you may need to contact boAt support for warranty options.

  12. I have purcahsed Boat Rocketz 255, Its fully charged. Its showing Blue LED
    It gets ON when I press Power button and remains ON till I hold the power button. It gets even connected with Phone when Power button is pressed. Yesterday I kept it pressed for 15 mins and I was connected properly.
    However the moment I release Power button its get disconnected.
    Its a faulty piece. Please suggest what should I do with it.

    Milind Jadhav asks I have purcahsed Boat Rocketz 255, Its fully charged. Its showing Blue LED
    It gets ON when I press Power button and remains ON till I hold the power button. It gets even connected with Phone when Power button is pressed. Yesterday I kept it pressed for 15 mins and I was connected properly.
    However the moment I release Power button its get disconnected.
    Its a faulty piece. Please suggest what should I do with it.
    Manuals+ clarified question
    Question

    Why do my Boat Rockerz 255 earbuds turn off as soon as I release the power button?

    Answer

    Based on your description, your boAt Rockerz 255 appears to have a hardware defect, specifically a faulty power switch or a failure in the internal latching circuit that keeps the device powered on after the button is released.

    Standard operation for these earbuds requires a long press (usually 3-5 seconds) to turn them on, after which they should remain on independently. Since yours disconnect immediately upon release even after being held for 15 minutes, this is not a software or pairing issue.

    Recommended Steps:

    • Check for debris: Ensure there is no dirt or obstruction around the power button preventing it from clicking properly.
    • Warranty Claim: Since you mentioned these were recently purchased and are behaving this way despite being fully charged, you should contact boAt support for a replacement. You can reach them at +91-22-4946-1882 or via their support portal at support.boat-lifestyle.com.
    • Return to Seller: If you are within the initial return window of the store where you purchased them, a direct exchange for a new unit is usually the fastest solution.

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