Yealink T43U Quick Guide

Phone Diagram and Feature Description

The Yealink T43U desk phone features the following:

• Line keys: Enables selection of a phone line, viewing calls on a line, or quickly calling a favorite contact.
• Soft keys: Enables selection of context-sensitive keys displayed along the bottom of the screen.
• Navigation keys: Scrolls through information and options displayed on the phone screen.
• Cancel key: Cancels an action or rejects incoming calls.
• Mute/Unmute key: Mutes audio during calls and conferences.
• Headset key: Enables placing and receiving calls through a headset.
• Voicemail key: Enables access to voicemail messages.
• Redial key: Dials the last called number or extension.
• Speakerphone key: Enables placing and receiving calls using the speakerphone.
• Volume keys: Adjusts the volume of the handset, headset, and speaker.

Call Operations

Placing a Call

Dial the number and do one of the following:

• Lift the receiver.
• Press the headset key [8] to use the headset.
• Press the speakerphone key [?] to use the speakerphone.

Answering a Call

Options:

• Lift the receiver.
• Press the headset key [?] to answer a call via headset.
• Press the speakerphone key [?] to answer a call via speakerphone.

Transferring a Call

Warm Transfer:

1. While on an active call, press the Transfer soft key.
2. Dial the number of the other party.
3. When the destination party answers, provide the information, and confirm that they would like to take the call.
4. Press the Transfer soft key.

Blind Transfer:

1. While on an active call, press the Transfer soft key.
2. Press the Blind soft key.
3. Dial the extension of the other party.
4. Press the Transfer soft key.

Voicemail Transfer:

1. Press the Transfer soft key.
2. Dial * 0 plus the extension number of the voicemail where you want to transfer the call.

Placing a Call on Hold

• Press the Hold soft key or dial #SEND #SEND while on an active call.

Retrieving a Held Call

• Press the Resume soft key or #SEND to retrieve a held call.

Starting a Conference Call

1. While on an active call, press the Conf soft key.
2. Dial the extension of the other party to add to the call.
3. Once the other party answers, press the Conf soft key to merge the two calls.

Parking a Call

Option 1:

1. While on an active call, press the More soft key until the Park soft key is displayed.
2. Press the Park soft key.
3. Listen to the prompt indicating that the call has been parked. The prompt will also announce the extension where the call is parked. Note the park location (e.g., *802).

Option 2:

1. While on an active call, press #SEND #SEND * 3.
2. Listen to the prompt indicating that the call has been parked. The prompt will also announce the extension where the call is parked. Note the park location (e.g., *802).

Retrieving a Parked Call

• Press * followed by the park location.

Advanced Features

Paging

• Press * 8 4, then follow the prompt.

Initiating an Intercom Call

• Press * 8 5, then follow the prompt.

Hot Desking

• Press the Login soft key, then follow the prompt.
• Enter your extension number, then press #SEND.
• Enter your voicemail pin, then press #SEND.

Recording a Call

• While on an active call, press * 9 to start the recording.
• Press * 9 to end the recording.