Zebra Enterprising Messaging Service (ZEMS)
ZEMS Server Version 3.0.24305 with Web Client Version v2.1.24305
Release Notes – December 2024
Highlights
Zebra is proud to announce general availability of the Zebra Enterprise Messaging Service (ZEMS) version 3.0.24305 which provides the following features:
- Improved User Identification in conversation history
- Maintenance updates
Device Support
- ZEMS server v3.0.24305 or later works with following PTT Pro Clients:
o PTT Pro for Android version 3.3.10295 or later
o PTT Pro for iOS version 1.0.11112 or later
o ZEMS Web Client version 2.1.24305 or later - IMPORTANT: Earlier versions of PTT Pro Android are not compatible with this version of the ZEMS server.
Features in ZEMS v3.0.24305
Improved User Identification in conversation history
The Zems Web Client now displays users’ first and last names alongside their login in the history tab.
Usage Notes
- ZEMS is only available to PTT Pro customers. ZEMS is an alternative to PTT Pro messaging. A PTT Pro client may use ZEMS or PTT Pro messaging but may not use both at the same time.
- Zebra must configure the customer for ZEMS before ZEMS can be used. Contact Zebra Support to be configured for ZEMS.
- In order for the PTT Pro client to use ZEMS, the client must be configured with ZEMS parameters including the ZEMS Server URL and a customer-specific API key. These parameters are provided by Zebra.
- Messages sent using ZEMS will not reach PTT Pro clients using PTT Pro messaging and vice versa. This includes the Windows PTT Pro Desktop client users who need to communicate with ZEMS users must use the ZEMS Web client.
- ZEMS Web Client users are required to be OAuth enabled. Android and iOS users may be OAuth enabled but are not required to be.
- ZEMS Webhooks have been validated with Microsoft Teams version 1.5.00.2164.
- Twilio interoperability has been validated with SMS and WhatsApp.
- Infobip interoperability has been validated with SMS and WhatsApp. Attachments are not supported in SMS and some of the attachment types are not supported in WhatsApp.
- Existing IWG customers will be migrated to the ZEMS IWG by Zebra. Contact Zebra Support if you have questions.
Known Issues
- None
Documentation
- ZEMS documentation is available on the Zebra PTT Pro support site at https://www.zebra.com/us/en/supportdownloads/software/productivity-apps/push-to-talk-pro.html.
Documentation at this location includes the following:
o MN-004513-03EN: ZEMS Customer Administration Guide
o MN-004512-07EN: ZEMS Client User Guide
About WFC ZEMS
The Zebra Enterprise Messaging Service provides advanced messaging services to PTT Pro users, including sending messages to regions or corporate-wide, scheduling messages, seeing how many users have read the messages, integration with SMS, and other state-of-the-art messaging features.
Release History
Release 3.0.24101 offers the following features:
- Support for the Message of the Day feature using the GCP publisher/subscriber model.
- Implementation of a New API Endpoint to Retrieve the Most Recent User Messages
- Enabling Customer Admin to Sync Users and Groups from Pttpro to Zems
- Maintenance updates
Release 3.0.23305 offers the following features:
- Improvement in message sending.
- Support for Manager association using Profile Manager user import.
- Maintenance updates
Release 3.0.23202 offers the following features:
- Sending prioritized message
- Infobip WhatsApp Support
Release 3.0.23106 offers the following features:
- Infobip SMS support
Release 3.0.22406 offers the following features:
- Interworking Gateway (IWG) Integration
Release 2.1.22307 of ZEMS offered the following features:
- Twilio support
- Improved security between client and server
Release 1.0.21 of ZEMS offered the following features:
- Messaging to PTT Pro individual and group contacts
- Seamless integration with PTT Pro clients
- Attachments such as images, video, and audio
- Broadcast messages to regions that span the enterprise
- Teams messaging integration
- Automatic sync of groups, users, and sites between PTT Pro and ZEMS
ZEBRA TECHNOLOGIES
Documents / Resources
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ZEBRA Zebra Enterprising Messaging Service [pdf] User Guide Enterprising Messaging Service, Messaging Service, Service |