DELL SupportAssist for Business PCs

Product Specifications

• Product Name: SupportAssist for Business PCs
• Version: A03
• Release Date: June 2024

Product Usage Instructions

Onboarding as a Partner:

1. Register and sign in to TechDirect
2. Create or join a role
3. Associate your account with your company profile in TechDirect
4. Activate the Connect and Manage service
5. (Optional) Add technicians in TechDirect

Onboarding Your Clients:

1. Manage PC Fleet by connecting and managing PCs
2. Create a new client account and wait for approval from your client
3. Deploy Deployment Package Manager from TechDirect > Connect and manage > Manage PC fleet
4. Activate pre-installed SupportAssist version in the image or deploy SupportAssist for other users
5. Create or modify deployments as needed
6. Add contact details and configure preferences for required sites and groups (recommended)

After successful SupportAssist deployment, you can start managing your PC fleet from TechDirect anytime, anywhere.

FAQ

• Q: How can I access SupportAssist for Business PCs home page?
  • A: You can access the home page by visiting the SupportAssist for Business PCs home page link provided in the manual.
• Q: Where can I find additional manuals and documents related to SupportAssist for Business PCs?
  • A: Additional manuals and documents can be found on theSupportAssist for Business PCs home page.

Onboard As a Partner

• https://techdirect.dell.com

Onboard Your Clients

Download

Deploy and Configure

Other references:

• SupportAssist for Business PCs home page
• Manuals and documents

Documents / Resources

	DELL SupportAssist for Business PCs [pdf] User Guide SupportAssist for Business PCs, SupportAssist, Business PCs, Business PCs SupportAssist
	DELL SupportAssist for Business PCs [pdf] User Guide SupportAssist for Business PCs, SupportAssist, Business PCs, Business PCs SupportAssist

References

• User Manual