
EC24 Coffee System
Introduction
This Manual is a compilation of information from Wolf Appliance, Inc. and DeLonghi Group, meant to provide the most recent technical service information about model EC24. This information will enable the service technician to perform necessary repairs and return the appliance to proper operational condition.
The service technician should read the complete instructions contained in this Technical Service Manual before initiating any repairs on the Wolf appliance.
Important Safety Information
Below are the Product Safety Labels used throughout this manual. The “Signal Words” used are WARNING and CAUTION.
Please note that these safety labels are placed in areas where awareness of personal safety and product safety should be taken and lists the precautions to be taken when the signal word is observed.
⚠️ WARNING
INDICATES THAT HAZARDOUS OR UNSAFE PRACTICES COULD RESULT IN SEVERE PERSONAL INJURY OR DEATH
⚠️ CAUTION
Indicates that hazardous or unsafe practices could result in minor personal injury or product and/or property damage
Technical Assistance
If you should have any questions regarding the appliance and/or this manual, please contact:
Wolf Appliance, Inc.
ATTN: Service Department
P.O. Box 44988
Madison, WI 53744-4988
Customer Assistance
Phone #: (800) 332 – 9513
Facsimile #: (608) 441 – 5887
Technical Assistance
(For Technicians in Customer’s Homes Only)
Phone #: (800) 919 – 8324
Warranty Claims
Phone #: (800) 404 – 7820
Facsimile #: (608) 441 – 5886
Service Department e-mail Address:
customerservice@wolfappliance.com
Main Office Hours:
8:00 AM to 5:00 PM Central Time
Monday through Friday
(24/7 Phone Coverage)
| This manual is designed to be used by Certified Service Personnel only. Wolf Appliance, Inc. assumes no responsibility for any repairs made to Wolf appliances by anyone other than Certified Service Technicians. |
The information and images in this manual are the copyright property of Wolf Appliance, Inc., an affiliate of Sub-Zero Group, Inc. Neither this manual nor any information or images contained herein may be copied or used in whole or in part without the express written permission of Wolf Appliance, Inc., an affiliate of Sub-Zero Group, Inc. © Wolf Appliance, Inc. all rights reserved.
Warranty Information
This page contains a summary of the 2 & 5 Year Warranty that is supplied with every Wolf product, followed by a Non Residential Warranty Summary and then notes about the warranties.
TWO & FIVE YEAR Warranty Summary
- Two year TOTAL PRODUCT warranty, parts and labor.
- Limited Parts Only Warranty for the 3rd through 5th year on generator assembly, heating element assembly, LED board, display board, and on power board.
NOTE: This warranty only applies to products installed for normal residential use in the United States or Canada.
NON RESIDENTIAL Warranty Summary (Special Application)
- Two year TOTAL PRODUCT warranty, parts and labor.
NOTE: This warranty only applies to products installed in demonstration kitchens, test kitchens, culinary and school kitchens, and other installations which help promote Wolf Appliance brand and products. Restaurant installations and other similar commercial applications carry no warranty.
60 DAY STAINLESS STEEL COSMETIC WARRANTY
- Stainless steel (doors, panels, handles, product frames and interior surfaces) are covered by a limited 60-day parts and labor warranty for cosmetic defects on any unit under normal warranty.
RATING PLATE INFORMATION
- There are three information plates on the EC24. On right hand side is the manufacture’s serial number. On the left hand side is Wolf Appliance rating plate and a second plate with Wolf Appliance serial number. (See Figures 1-1, 1-2, and 1-3).
WARRANTY NOTES:
- All warranties begin at the time of the unit’s initial installation.
- All Warranty and Service information collected by Wolf Appliance, Inc. is arranged and stored under the unit serial number and/or the customer’s name. It is requested that you have the model and serial number available whenever contacting the factory or parts distributor.

Figure 1-1. Rating Plate Label Locations 
Figure 1-2. Wolf Appliance Rating Plates 
Figure 1-3. Manufacture’s Rating Plate
Coffee System Features
- Create perfectly brewed coffee, espresso, cappuccino, macchiato and latte at home.
- Separate hot water dispenser for tea.
- Mounted glide system provides easy access to unit.
- No direct water line is needed.
- Adjustable coffee strength.
- Adjustable coffee volume.
- Personalized “My Coffee” volume.
- Milk frothing carafe with adjustable settings, detaches for refrigerated storage and easy cleaning.
- Built-in coffee mill with adjustable grind settings.
- Auto on, auto off, and descaling features.
- Adjustable Hardness setting.
- Adjustable Temperature setting.
- Two and five year residential warranty—exclusions apply, see warranty information.

Mode/Menu Symbols and Control Panel
The display and control panel is streamlined and easy to use. Buttons are used to set mode, volume, and coffee strength. Buttons are also used to access extended options to personalize the coffee system for exceptional results.
Mode Symbols (above control buttons)
- On/Standby:
Activates unit or places it in standby when main power switch is on. - Extended Options: ≡ Gives user ability to set thirteen options such as hardness, contrast, coffee temperature language, auto-start time.
- Hot Water: ♨️ Delivers hot water.
- Coffee Taste: ☕ Selects desired coffee strength from pre-ground, extra mild, mild, standard, strong and extra-strong.
- Volume: ? Selects desired volume of coffee from espresso, short coffee, coffee, long coffee, and my coffee.
- Cycle: ↻ Initiates brewing cycle.
- Cycle with Double Volume: ↻↻ Initiates brewing cycle with double volume.
- Cappuccino: ☕? Makes cappuccino.
- Latte and Macchiato: ☕?? Makes latte, macchiato, caffelatte, or frothed milk.
Menu Symbols (below control buttons)
- Exit Extended Options: ESC Exits the extended option mode.
- Scroll Up: △ Selects next option, or moves ahead in the menu.
- Scroll Down: ▽ Selects previous option, or moves back in the menu.
- Enter: ⏎ Selects the option, or confirms a menu choice.
Control Panel Layout
Control panel has a text display that gives modes and options in various languages. Control buttons are below the text display with mode symbols above control buttons and menu symbols below control buttons. While in a operational mode pressing the control button repeatedly moves through various mode options. For example pressing “Taste” mode control button repeatedly moves through pre-ground, extra mild, mild, standard, strong and extra-strong modes.
Figure 1-5. Control Panel Layout
#825305 – Revision A – October, 2014
Documents / Resources
![]() | EC24 Coffee System |
References
- User Manualmanual.tools
