WeMo F7C027fc Switch Smart Plug
Setting up the Wemo Switch:
This article will help you set up the following Wemo® devices:
- Wemo® Insight Smart Plug, F7C029
- Wemo® Switch Smart Plug, F7C027
- Wemo® Switch + Motion, F5Z0340
Setting up Wemo is incredibly simple. All you need is:
- Your Wemo device
- An appliance you’d like to control
- Android™ 4.4 device or higher
- iOS 9.0 device or higher
- Wi-Fi settings
QUICK TIP: If you don’t know your Wi-Fi settings, you can find the Wi-Fi name and password by checking the router settings on the web-based setup page. To learn how, click here.
WARNING: The Wemo Insight’s plugs and voltage requirements vary per region or country. Make sure to check your Wemo Insight’s voltage specification before plugging it in to a power outlet. Depending on its model number, the voltage specification can be found on a sticker at the back or bottom of the device. Also, make sure that your router’s Wi-Fi has a frequency of 2.4 GHz.
- Step 1: On your mobile device, download and install the latest App from the App Store® or Google Play™ store.
- Step 2: Once installed, open Settings and enable Wi-Fi.
- Step 3: Locate and connect to the Wemo with the same Wemo ID found at the back of the Wemo unit you are trying to install. The Wemo ID is the word WeMo followed by the Wemo model, then three alphanumeric characters. For example, WeMo.Insight.xxx. Also, the Wemo device is not secured thus, it will not ask for a password when you try to connect to it upon installation. QUICK
- TIP: If your Wemo device does not show up in the Wi-Fi search, try the following:
- Step 4: Launch the App on your mobile device. Make sure that the Remember Wi-Fi Settings option is checked so the Wemo App can save your Wi-Fi settings.
- Step 5: When prompted, select your router’s main Wi-Fi
- Step 6: Enter your router’s Wi-Fi password in the given field. Then, tap Save.
- It will then say that it’s attempting to set up remote access. Once the setup is complete, it will prompt you that Remote Access has been enabled. Tap OK.
- Step 7: You will then be directed to a window where you will be shown the settings of your Wemo device. You may edit the Name, Picture, and Email of your Wemo device in this window. Once finished, tap Save
- Here, you can customize the Name and Picture of your Wemo device.
Configuring the power monitoring and sensor input settings on the Wemo Insight
You can track the average electricity spent by a device and the duration of its usage using one of Wemo Insight’s features, Usage Alerts. It can also calculate the cost of operating the device based on your currency input. When you have successfully set up your Wemo Insight, you can now proceed to configuring its power monitoring and sensor input settings
- Wemo® Insight Smart Plug, F7C029 indicator lights
- Wemo® Insight Smart Plug, F7C029 Frequently Asked Questions
- Wemo® Switch + Motion, F5Z0340 Frequently Asked Questions
- How to reset or restore my Wemo® device to factory defaults
- Manually enabling or disabling Remote Access on your smartphone or tablet through the Wemo App
- What to do if Remote Access is lost on the Wemo® device
Controlling the device using your voice
Controlling your Wemo® devices with your voice using Amazon Echo™
A benefit of Smart Home technologies like Wemo® is the ability to control your devices using your smartphone or tablet. Using the voice control functionality of the Amazon Echo™, you can tell Alexa what to do with your Wemo devices. Depending on what Wemo device you have, you can have them do a few different things:
- Turn a Wemo ON or OFF
- Control multiple Wemo devices at once using groups
Where to start
- Don’t use numbers, spell it out instead If you have a Wemo device called Light Switch 1, change its name to Light Switch One instead. This will be easier for Alexa to recognize.
- Be careful when naming groups If you will be using groups, check the names you use. If you give a similar name to a group that you have given a Wemo device, your Amazon Echo might have trouble with the command. If it does, it will ask you to confirm which device or group you wish to control. It is recommended to give your group a different name than your Wemo devices.
Voice commands that can be used
There are commands that can be used by all supported Wemo devices, while some can only be used by specific products. Below is a list of some of the base functions you can use.
QUICK TIP: Your Wemo devices can be controlled individually or as a group set up through the Alexa App.
- Alexa, Turn (Wemo/group name) On – This will turn a Wemo or group of Wemo devices ON. Any Wemo devices that are already ON will stay ON. Available on Wemo® Switch Smart Plug (F7C027fc), Wemo® Insight Smart Plug (F7C029fc) and Wemo® Wi-Fi Smart Light Switch (F7C030fc).
- Alexa, Turn (Wemo/group name) Off – This will turn a Wemo or group of Wemo devices OFF. Any Wemo devices that are already OFF will stay OFF.
- Available on Wemo® Switch Smart Plug (F7C027fc), Wemo® Insight Smart Plug (F7C029fc) and Wemo® Wi-Fi Smart Light Switch (F7C030fc).
Updating the firmware of a Wemo Device
Updating the firmware of your Wemo® device
All computer programs, excluding firmware, require an operating system to function. Updating your Wemo® device’s firmware to the latest version keeps it running smooth and gives you one less thing to worry about. New firmware releases are posted on the Wemo Firmware Server. Your Wemo reaches out to this server daily and compares your current firmware version to what is the newest on the server. If an update is available, a pop-up message will appear on your Wemo App to prompt you to install it. Before you update the firmware of your Wemo device, check the following:
- Your Wemo device or devices should be properly set up.
- Your Wemo device should be powered ON.
- Your Wemo device and the mobile device where your Wemo App is installed should be connected to the internet.
- Step 1: Open your App. For iOS devices, you’ll find this on the Home screen. For Android devices, access it through the App drawer / tray
- Step 2: Update your firmware through one of the following methods:
- On the Devices section, tap on the Download icon at the upper right portion of the screen. Once prompted, tap Yes.
- On the upper-right corner of Devices section, tap the gear icon for Android devices or More for iOS devices. Then, select Firmware Update Available and accept the update after reading the release notes.
- Step 3: The update will begin. Wait for a few minutes
- When the update is complete, you will see a pop-up message similar below. The Wemo device will then reboot
Common Issues with Wemo Devices
Wemo® devices such as the Wemo® Mini Smart Plug, F7C063, Wemo® Insight Smart Plug, F7C029, and Wemo® Wi-Fi Smart Dimmer, F7C059, may encounter issues with regard to their functionality. To troubleshoot these issues, follow the instructions below
- Multiple WAP environment
- Intermittent Wi-Fi connection
- Remote Access failed
- Why can’t I enable Remote Access?
- Wemo device turns ON by itself without Rules set
- Wemo will not save a Schedule Rule
- Duplicate devices showing
- Other issues
- Wemo device “Loses” settings
- Devices do not show up in App
- Wemo will not connect to the router’s Wi-Fi
Multiple WAP environment
If you have several wireless access points at home, make sure that your mobile device is connected to the same Wi-Fi as your Wemo devices, otherwise you won’t be able to connect to your device. You may also update your Wemo devices’ firmware to fix this issue. To learn how, click here.
Intermittent Wi-Fi connection
Test the Wi-Fi connection by setting up the Wemo device near your router. Make sure that no device or furniture is interfering with your Wemo device and router’s connection. For more troubleshooting tips on how to resolve an intermittent Wi-Fi connection, click here.
QUICK TIP: Most routers limit the number of devices that can connect to it. This can cause other devices to drop off the network once the number of connected devices reaches the router’s limit. Check your router’s specifications for more information.
Remote Access failed
To adjust the Remote Access settings, you must be within the range of your home Wi-Fi. If you’re having trouble connecting to your Wemo devices via Remote Access, there are ways to resolve this:
- Navigate to the Settings section in the Wemo App and make sure that the Remote Access feature is enabled.
- Verify if your mobile device has a strong internet connection
- Restart your mobile device.
Why can’t I enable Remote Access?
Here are some reasons why you can’t enable Remote Access for your Wemo device:
The Wemo device is not set up properly
If not all of your devices are showing up in the Wemo App, unplug the ones that are not appearing and do a factory restore of your devices one at a time.
Access points and range extenders obstruct communication between Wemo devices and the Wemo App
Check each Wemo device on the cloud if they show up under multiple homes (compare MAC addresses of router instead of Wi-Fi names) when you are using access points or range extenders. Each access point or range extender has its own MAC address and creates its own home. The solution is to reset the Wemo devices and connect them to the same router.
Some routers might need to have ports forwarded but this occasion is extremely rare.
Apple® routers cause connectivity errors for Wemo
If you are using an Apple router, you may experience random issues. Apple range extenders also have the same issues with other range extenders. Your Wemo devices may work fine internally but not show up remotely. There is currently no true solution for this.
To know more about Remote Access, click these links:
- What to do if Remote Access is lost on the Wemo® device
- Manually enabling or disabling Remote Access on your smartphone or tablet through the Wemo App
Wemo device turns ON by itself without Rules set
If your Wemo device is turning ON and/or OFF by itself even without Rules set, it is possible that a rule is stored on the Wemo but is not showing up in your App. You can remove this rule by restoring your Wemo device to factory defaults. To know how, click here. This will erase any rules stored on the device as well as its custom name and picture. You will have to rename the Wemo device and set a custom picture for it again.
Wemo will not save a Schedule Rule
Wemo Rules are a set of instructions that you can easily give to your Wemo devices to function on their own without any intervention from you. A Schedule Rule is the most basic rule that you can make. This rule will control your Wemo device to turn ON and OFF at a time you set.
To know more about creating a Schedule Rule, click these links:
- How to create a Schedule rule for your Wemo®
- Creating a Schedule Rule on the Wemo App
Duplicate devices showing
To resolve duplicate devices appearing in the Devices list, disable then enable again the Remote Access feature in your Wemo App. To learn how, follow the steps below:
- Step 1: On your iOS or Android™ device, tap the App icon.
- Step 2: Tap the gear icon for Android or More for iOS.
- Step 3: Tap Remote Access.
- Step 4: Tap Forget and Disable. This will disable the remote access on your device.
- Step 5: Tap Enable Remote Access to enable it back.
These issues may be resolved by updating your Wemo device’s firmware. To learn how to update your Wemo device, click here
- Wemo not detected / intermittently detected
- Rules trigger incorrectly or not as scheduled
- Slow to detect devices and/or Rules
Wemo device “Loses” settings
Wemo was set up but can no longer be controlled. It would seem that the device has lost its settings but in reality nothing is lost. Below are the causes of this problem and their solutions:
Did you update the firmware? Sometimes after a firmware update, the unit needs to be powercycled. Unplug the Wemo device and wait for 20 seconds and plug it back in. Do NOT reset or restore the device. It will connect back to your Wi-Fi and continue its normal operation.
The Wemo device will either have a blinking orange or blue status light. This means that the device can’t connect to the router. Move the device nearer the router for a stronger signal. If there is a strong signal however, check the router and see if it is set to a static channel. Setting it to Auto and unplugging the Wemo device for 20 seconds usually allows the Wemo device to connect back.
Hidden Wi-Fi name
The Wemo device can manually be connected to a hidden Wi-Fi name but will eventually become disconnected. The device will blink orange. Changing the Wi-Fi name to broadcast usually resolves the issue.
The rules are no longer working
Turning the Wemo device OFF and ON using the App or just pressing the restart or reboot button will start the device back. Restarting it will often do the same thing but if the Wemo device cannot be easily reached, try turning it OFF and ON with the App. This might be related to brownouts.
Devices do not show up in App
Wemo devices will either not show up locally or remotely or will show up grayed out. Here are some issues you may be experiencing and their solutions:
1. Wemo device is unplugged or removed from the Wi-Fi
If you have unplugged a Wemo device, the App may still have it registered and will look for it. This will be grayed out in the App. Reinstalling the App usually fixes this.
2. Using Wemo devices in multiple homes
If you have multiple homes with Wemo devices in them, you will only see one set at a time. You will need to have two mobile devices or choose a home to control remotely.
For more troubleshooting tips, click here.
We will not connect to the router’s Wi-Fi
Is your Wemo device not connecting to your router’s Wi-Fi? Here are some fixes:
Check your router
Check the type of router you’re using. Wemo is designed for home routers that support WPA™, WPA2™ and WEP security types. If you are using a business class router with enterprise security your Wemo will not be able to connect to it.
Change the channel
If the channel is clogged, you might see trouble connecting to the Wemo device or in keeping it connected. The recommended Wi-Fi channel setting is Auto. However, you can also change your router’s channel to avoid interference with other routers in your area that are possibly using the same channel as yours. If you are using a Belkin router, click here to know how to change the Wi-Fi channel.
Broadcast the Wi-Fi name
Make sure that your Wi-Fi is broadcasting at 2.4 GHz frequency and that it supports the Wireless-B, -G or -N standards. Also, make sure that the router’s Wi-Fi name is set to broadcast. If it is hidden, your Wemo may experience difficulties connecting or staying connected to your Wi-Fi
Check the Wi-Fi password
Check your router’s security settings. Wemo only supports WPA™, WPA2™ and WEP security types and passwords of eight to 63 characters comprised of numbers, letters and special characters.
Do you have to be in the same wi-fi network to change the timer settings or turn-on or turn-off the lights, or can I do it via internet?
You have to be in the same wifi network to set it up, HOWEVER only for that step. For doing anything else (turning off/on, timers, etc) you can do it via your device’s internet after opening the Android/iOS application.
I want to use this to remotely cycle my portable de-humidifier which is under 10amps. Is there a rated max power draw?
This is straight from the Belkin site. “The WeMo is rated at 15 Amps/1800 Watts at 110 Volts U.S.”
Does the schedule function require constant internet access to work correctly? or only for configuration?
If you use IFTTT and the recipes to switch the WEMO, a constant internet connection is going to be needed to the Wemo switch. If you are using the rules in the Wemo application itself, it is not clear to me you need the constant internet connection for the WEMO switch. Those rules may be pushed out into the switch itself.
Can I use Wemo app to shut off my wifi Modem? Then turn it back on with WeMo App and not home wifi?
Not unless you have that Wemo device connected to a diffrent wifi modem. The wemo devices do not have a timer in them, they only turn on and off when given a signal from the Wemo servers at Belkin.
Wondering, can setup a daily timer like for Monday start at X and shutdown at Y. And for Tuesday start at A and shutdown at B and so on…?
The short answer is yes. You will probably be able to figure it out from the website I mention below but let me bloviate for a bit
If i have an amazon echo, will i still need a wemo link for to operate the wemo switch?
It works directly with your wifi and Amazon Echo! No need for a wemo link.
what’s the difference between the switch and insight switch
The difference is the WeMO insight switch allows you to control lamps, heaters and electronics from anywhere, while monitoring energy consumption and cost. Schedule devices when to turn ON/OFF or monitor how long a device has been on/off.
Could i plus this wemo switch into the wall and then have a power strip plugged into the wemo switch? i would just like to join 2 lamps?
Each WEMO Switch has a single outlet at the front, but you can plug in a power strip or a surge protector to control multiple devices. The WEMO is rated at 15 Amps/1800 Watts at 110 Volts U.S. Each device you connect will count toward that limit.
Can more than one iPhone control a single wemo switch?
Yes it can and I control it from my ipads as well! Very convenient! Each switch you get to name and it will show up on the app accordingly.
works for 220V? Regards
We replied to your other post. Yes, it depends where you bought the unit.
so if your wifi has a symbol in the password, it will not work?
Yes, Sally. It will fail to connect to your network. The WEMO devices support passwords that are comprised of letters and numbers only.
Can it be used in an exterior house outlet?
It is not rated for exterior use.
Can this measure outlet current and voltage as well as power?
No. it’s just a switch.
we just bought echo dot and want to plug a lamp in and tell it to turn on, do i need to buy anything else besides the plug in?
You should not have to buy anything else, but you will need to have the Alexa app find the device in the Alexa app.
Can I assign a wemo device to specific echo?
Yes you can assign a name to the device and control it via Echo