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vtech CTM-A242P Analog Cordless 1 Line Hotel Telephone

vtech-CTM-A242P-Analog-Cordless-1-Line-Hotel-Telephone-product

Product Information

This analog cordless handset is designed for use with the Contemporary Series phone system. It features speed dials, a charger bundle, and supports two telephone lines for enhanced functionality.

Specifications:

  • Model: CTM-A241SD
  • Type: Analog Cordless 2-line Accessory Handset
  • Features: Speed dials, Charger bundle
  • Compatibility: Contemporary Series phone system

Product Usage Instructions

Safety Instructions:

  1. This product should be installed by a qualified technician.
  2. Read and understand all instructions provided in the user manual.
  3. Follow all warnings and instructions marked on the product.

Installation:

  • Ensure the handset is charged before use. Plug the charger into a power source and place the handset in the charger to charge.

Usage:

  • To make a call, pick up the handset and dial the desired number using the keypad. To answer a call, simply lift the handset from the base.

FAQ

  • Q: Can I use this handset with other phone systems?
    • A: This handset is specifically designed for use with the Contemporary Series phone system and may not be compatible with other systems.
  • Q: How many speed dials can I set up on this handset?
    • A: This handset supports multiple speed dials; refer to the user manual for instructions on setting them up.

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Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. This product should be installed by a qualified technician. 2. Read and understand all instructions.

3. Follow all warnings and instructions marked on the product.
4. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.
6. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
7. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
8. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply on the premises, consult your dealer or local power company.
9. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
10. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
12. Do not overload wall outlets and extension cords. 13. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
· When the power supply cord or plug is damaged or frayed.
· If liquid has been spilled onto the product. · If the product has been exposed to rain or water. · If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by
the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
· If the product has been dropped and the telephone base and/or handset has been damaged. · If the product exhibits a distinct change in performance. 15. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
16. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flamesupporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
17. Only put the handset of your telephone next to your ear when it is in normal talk mode. 18. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to
hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
19. For pluggable equipment, the socket-outlet (power adapter) shall be installed near the equipment and shall be easily accessible. 20. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check
with local codes for possible special disposal instructions.
21. In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions in Installation in the user’s manual.
22. CAUTION: Keep small metallic objects such as pins and staples away from the handset receiver. 23. CAUTION: There may be a risk of explosion if a wrong type of handset battery is used (A2410, A2420, C4100, C4200,
CTM-A241HS, CTM-A241SD, CTM-A242HS, CTM-A242SD, CTM-A2411, CTM-A2411-BATT, CTM-A2421, CTM-A2421BATT, CTM-A2510, CTM-A2510-USB, CTM-C4101 and CTM-C4201). Use only the supplied rechargeable battery (BT264392/ BT266342) or replacement battery (BT266342). Dispose of used batteries according to the information in The RBRC® seal in the user’s manual.
SAVE THESE INSTRUCTIONS

Parts checklist

Parts checklist

Items contained in the respective telephone package: Model name Model number Parts included

Analog

A2410

cordless 1-line

BY 1021

Analog

A2420

cordless 2-line

Telephone base with Cordless Mounting Battery Screw Power adapter Telephone

faceplate and overlay handset bracket

with RJ-45 cord line cord

BY 1021

Telephone base with Cordless Mounting Battery Screw Power adapter Telephone

faceplate and overlay handset bracket

with RJ-45 cord line cord

Analog

CTM-A2411/

cordless 1-line CTM-A2411-BATTnalog cordless 1-line – A

BY 1021

Telephone base with faceplate and overlay

Cordless handset

Mounting bracket

Battery (2)

Screws (2)

Analog

CTM-A2421/

cordless 2-line CTM-A2421-BATT

Power adapter with RJ-45 cord

Telephone line cord

BY 1021

Telephone base with Cordless faceplate and overlay handset

Mounting Battery (2) bracket

Screws (2)

Analog corded/ CTM-A2510 cordless 1-line

Power adapter with RJ-45 cord

Telephone line cord

BY 1021

IN USE

REDIAL FIND HANDSET
MUTE

HOLD

FLASH

VOLUME SPEAKER

Telephone base with faceplate and overlay

Corded handset

Cordless handset

Mounting bracket

Battery

Screws (2)

Telephone Charging Charger power Power adapter

line cord

stand

adapter

with RJ-45 cord

Analog corded/ CTM-A2510-USB cordless 1-line

IN USE

REDIAL FIND HANDSET
MUTE

HOLD

FLASH

VOLUME SPEAKER

Telephone base with faceplate and overlay

Corded handset

Cordless handset

Mounting bracket

Battery

BY 1021

Screws (2)

Telephone Charging Charger power Power adapter

line cord

stand

adapter

with RJ-45 cord

5

Parts checklist

Items contained in the respective telephone package:

Model name Model number Parts included

Analog

CTM-A241P

cordless 1-line

accessory

Petite

Telephone base with faceplate and overlay

Corded handset

Mounting bracket

Power adapter

Analog

CTM-A242P

cordless 2-line

accessory

Petite

Telephone base with faceplate and overlay

Corded handset

Mounting bracket

Power adapter

Analog

CTM-A241HS

cordless 1-line

accessory

handset and

charger bundle

BY 1021

Cordless Battery Screw Charging stand Power adapter handset

Analog

CTM-A242HS

cordless 2-line

accessory

handset and

charger bundle

BY 1021

Cordless Battery Screw Charging stand Power adapter handset

Analog cordless 1-line accessory handset with speed dials and charger bundle

CTM-A241SD

Analog cordless 2-line accessory handset with speed dials and charger bundle

CTM-A242SD

BY 1021

BY 1021

Cordless Battery Screws (2) Charging stand Power adapter handset
Cordless Battery Screws (2) Charging stand Power adapter handset

6

Parts checklist

Parts checklist

Items contained in the respective telephone package:

Model name Model number Parts included

Analog cordless 1-line accessory handset

C4100

Cordless Battery Screw handset

BY 1021

Analog cordless 1-line accessory handset

CTM-C4101

Cordless Battery Screws (2) handset

BY 1021

Analog cordless 2-line accessory handset

C4200

Cordless Battery Screw handset

BY 1021

Analog cordless 2-line accessory handset

CTM-C4201

Cordless Battery Screws (2) handset

BY 1021

7

Parts checklist

Items contained in the respective telephone package: Model name Model number Parts included

Analog

C4000

cordless

charging base

Analog

C4001

cordless

charging base

Charging base Mounting bracket Power adapter

with a screw

with RJ-45 cord

Analog

C4010

cordless

charging stand

Analog

C4011

cordless

charging stand

Charging base Mounting bracket Power adapter with a screw
Charging stand Power adapter with RJ-45 cord
Charging stand Power adapter

Analog

C4011-USB

cordless

charging stand

Charging stand Power adapter

8

Telephone layout

Telephone layout
Analog cordless 1-line – A2410

vtech-CTM-A242P-Analog-Cordless-1-Line-Hotel-Telephone-fig-1 vtech-CTM-A242P-Analog-Cordless-1-Line-Hotel-Telephone-fig-2

Wall mount clip
/FIND HANDSET

MESSAGE WAITING LED
DATA port
Speed Dial keys
PAUSE (recessed key) PROGRAM (recessed key) INT REDIAL FLASH MUTE +/VOLUME -/VOLUME
/SPEAKER HOLD CHARGE LED IN USE LED

MESSAGE WAITING LED

TALK REDIAL
/SPEAKER INTERCOM
9

-/VOLUME/+ OFF
HOLD FLASH
MUTE LOW BATTERY LED

Telephone layout
Analog cordless 1-line accessory handset – C4100

MESSAGE WAITING LED

TALK REDIAL
/SPEAKER INTERCOM

-/VOLUME/+ OFF
HOLD FLASH
MUTE LOW BATTERY LED

10

Telephone layout

Telephone layout
Analog cordless 2-line – A2420
Wall mount clip

/FIND HANDSET

LINE 1 LINE 2 CONF

MESSAGE WAITING LED
DATA port
Speed Dial keys
PAUSE (recessed key) PROGRAM (recessed key) INT REDIAL FLASH MUTE +/VOLUME -/VOLUME
/SPEAKER HOLD CHARGE LED

MESSAGE WAITING LED

LINE 1 CONF
/SPEAKER INTERCOM
11

-/VOLUME/+ LINE 2
OFF HOLD
FLASH
MUTE REDIAL
LOW BATTERY LED

Telephone layout
Analog cordless 2-line accessory handset – C4200

MESSAGE WAITING LED

LINE 1 CONF
/SPEAKER INTERCOM

-/VOLUME/+ LINE 2
OFF HOLD
FLASH
MUTE REDIAL
LOW BATTERY LED

12

Telephone layout

Telephone layout
Analog cordless 1-line – CTM-A2411/CTM-A2411-BATT
Wall mount clip
/FIND HANDSET

MESSAGE WAITING LED
DATA port
Speed Dial keys
PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key REDIAL FLASH MUTE +/VOLUME -/VOLUME
/SPEAKER HOLD CHARGE LED IN USE LED

MESSAGE WAITING LED

TALK FLASH
/SPEAKER MESSAGES LOW BATTERY LED
13

-/VOLUME/+
HOLD OFF
REDIAL MUTE Speed Dial keys

Telephone layout
Analog cordless 1-line accessory handset – CTM-C4101

MESSAGE WAITING LED

TALK FLASH
/SPEAKER MESSAGES LOW BATTERY LED

-/VOLUME/+
HOLD OFF
REDIAL MUTE Speed Dial keys

14

Telephone layout
Analog cordless 2-line – CTM-A2421/CTM-A2421-BATT
Wall mount clip

/FIND HANDSET MESSAGE WAITING LED

LINE 1 LINE 2 CONF
LINE 1 FLASH
/SPEAKER MESSAGES LOW BATTERY LED
15

MESSAGE WAITING LED DATA port
Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key REDIAL FLASH MUTE +/VOLUME -/VOLUME
/SPEAKER HOLD CHARGE LED
-/VOLUME/+ LINE 2 CONF OFF HOLD
REDIAL MUTE Speed Dial keys

Telephone layout

Telephone layout
Analog cordless 2-line accessory handset – CTM-C4201

MESSAGE WAITING LED

LINE 1 FLASH
/SPEAKER MESSAGES LOW BATTERY LED

-/VOLUME/+ LINE 2 CONF OFF HOLD
REDIAL MUTE Speed Dial keys

16

Telephone layout

Telephone layout
Analog cordless 1-line accessory Petite – CTM-A241P
MUTE IN USE light

MESSAGE WAITING LED
Switch hook Wall mount clip Speed Dial keys
/USB CHARGE ONLY (USB port for charging only)
FLASH +/VOLUME -/VOLUME RINGER VOL HOLD Speed Dial key

17

Telephone layout
Analog cordless 2-line accessory Petite – CTM-A242P
Speed Dial key MUTE LINE 1 LINE 2

MESSAGE WAITING LED
Switch hook Wall mount clip Speed Dial keys
/USB CHARGE ONLY (USB port for charging only)
FLASH +/VOLUME -/VOLUME RINGER VOL HOLD CONF

18

Telephone layout

Telephone layout
Analog corded/cordless 1-line – CTM-A2510

MESSAGE WAITING LED
DATA port
Wall mount clip
Speed Dial keys
PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key REDIAL FIND HANDSET MUTE +/VOLUME -/VOLUME
/SPEAKER FLASH HOLD IN USE LED

MESSAGE WAITING LED TALK
FLASH
/SPEAKER MESSAGES LOW BATTERY LED

-/VOLUME/+
HOLD OFF
REDIAL MUTE Speed Dial keys

CHARGE LED 19

Telephone layout
Analog corded/cordless 1-line – CTM-A2510-USB

MESSAGE WAITING LED
DATA port
Wall mount clip
Speed Dial keys
PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key REDIAL FIND HANDSET MUTE +/VOLUME -/VOLUME
/SPEAKER FLASH HOLD IN USE LED

MESSAGE WAITING LED TALK
FLASH
/SPEAKER MESSAGES LOW BATTERY LED

-/VOLUME/+
HOLD OFF
REDIAL MUTE Speed Dial keys

CHARGE LED

USB charging port (For charging only) 20

Telephone layout

Telephone layout
Analog cordless charging base – C4000/C4001
Wall mount clip CHARGE LED
21

Telephone layout
Analog cordless charging stand – C4010/C4011
CHARGE LED
22

Telephone layout

Telephone layout
Analog cordless charging stand – C4011-USB
CHARGE LED
USB charging port (For charging only)
NOTE
· The USB charging port on the side of the stand is used for charging devices (up to 1A @ 5.1V). 23

Telephone layout
Analog cordless 1-line accessory handset and charger bundle – CTM-A241HS

MESSAGE WAITING LED

TALK REDIAL
/SPEAKER INTERCOM

-/VOLUME/+ OFF
HOLD FLASH
MUTE LOW BATTERY LED

CHARGE LED 24

Telephone layout

Telephone layout
Analog cordless 1-line accessory handset with speed dials and charger bundle – CTM-A241SD

MESSAGE WAITING LED

TALK FLASH
/SPEAKER MESSAGES LOW BATTERY LED

-/VOLUME/+
HOLD OFF
REDIAL MUTE Speed Dial keys

CHARGE LED 25

Telephone layout
Analog cordless 2-line accessory handset and charger bundle – CTM-A242HS

MESSAGE WAITING LED

LINE 1 CONF
/SPEAKER INTERCOM

-/VOLUME/+ LINE 2
OFF HOLD
FLASH
MUTE REDIAL
LOW BATTERY LED

CHARGE LED 26

Telephone layout

Telephone layout
Analog cordless 2-line accessory handset with speed dials and charger bundle – CTM-A242SD

MESSAGE WAITING LED

LINE 1 FLASH
/SPEAKER MESSAGES LOW BATTERY LED

-/VOLUME/+ LINE 2 CONF OFF HOLD
REDIAL MUTE Speed Dial keys

CHARGE LED 27

Installation

Analog cordless 1-line/2-line – A2410/CTM-A2411/A2420/CTM-A2421
Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option – desktop position 1. Turn the telephone base over with the bottom side facing up. Insert the tabs into the grooves to affix the mounting bracket in place.

2. Plug the power adapter into an electrical outlet not controlled by a wall switch.
Electrical outlet not controlled by a wall switch

RJ-45 cord

Telephone line cord
RJ-45 cord
Power cord jack

Power adapter
Telephone line cord

Telephone wall jack
If you have High Speed Internet Access service, a DSL filter (not included) is required.

3. When the telephone base has been initially installed, press /SPEAKER on the telephone base. Listen for a dial tone and then press /SPEAKER again to hang up.
CAUTION: Use only the supplied RJ-45 cord and power adapter. RJ-45 cord is not designed for use in any other IT devices. Misuse of RJ-45 cord on your other IT devices shall be prohibited. To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
28

Installation

Installation
Analog cordless 1-line/2-line – A2410/CTM-A2411/A2420/CTM-A2421
Installation option – converting from desktop to wall mount position To mount the telephone base on the wall: 1. Unplug the power adapter and telephone line cord. Disconnect the power cord from the telephone base. 2. Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180
degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the handset when the phone is mounted on the wall.
Protruding edge
3. Turn the telephone base over with the bottom side facing up. To remove the mounting bracket, firmly push both tabs downward and pull up until both tabs release from the grooves. Mounting bracket
4. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place.
Eyelets
5. Connect the power cord to the telephone base. Plug the power adapter into an electrical outlet not controlled by a wall switch, and plug the telephone line cord into the telephone wall jack. Then place the cordless handset on the telephone base cradle.
29

Installation

Analog cordless 1-line/2-line – CTM-A2411-BATT/CTM-A2421-BATT

Telephone base backup battery installation
You can install a backup battery in the telephone base to guarantee continual operation during a power outage. The telephone base backup battery only supports complete operation for the telephone base and handset on line 1 during a power outage.
You can buy rechargeable battery (BT264392/BT266342) for the telephone base. When the battery is installed and AC power is connected, the battery will be recharged. You should replace the installed battery when the LED next to the battery compartment flashes. Install the battery as shown below. 1. Insert a 5 mm standard screwdriver in the provided slot and then twist and lift to remove the battery compartment cover.
2. Plug the battery connector securely into the socket inside the battery compartment.
3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
4. To replace the cover, align all the tabs on the telephone base battery cover against the corresponding grooves on the telephone base, then firmly push downward until all the tabs lock in the grooves. Install the screw at the bottom of the handset.

1

2

3

4

BY 1021

Screw LED
Replace a telephone base backup battery 1. Insert a 5 mm standard screwdriver in the provided slot and then twist and lift to remove the battery compartment cover. 2. Unplug the battery connector from the socket and then remove the battery from the battery compartment. 3. Follow Step 2 to Step 4 in Telephone base backup battery installation above to install a new battery.
CAUTIONS: · There may be a risk of explosion if a wrong type of battery is used. Use only rechargeable battery (BT264392/BT266342). To order a battery,
visit our website at www.vtechhotelphones.com or call 1-888-907-2007. · Dispose of used batteries according to the information in The RBRC® seal on page 72.

30

Installation
Analog cordless 1-line/2-line – CTM-A2411-BATT/CTM-A2421-BATT
Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option – desktop position 1. Turn the telephone base over with the bottom side facing up. Insert the tabs into the grooves to affix the mounting bracket
in place.

2. Plug the power adapter into an electrical outlet not controlled by a wall switch.
Electrical outlet not controlled by a wall switch

RJ-45 cord

Telephone line cord

Power adapter

Telephone wall jack

RJ-45 cord Power cord jack

Telephone line cord

If you have High Speed Internet Access service, a DSL filter (not included) is required.

Installation

3. When the telephone base has been initially installed, press /SPEAKER on the telephone base. Listen for a dial tone and then press /SPEAKER again to hang up.
CAUTION: Use only the supplied RJ-45 cord and power adapter. RJ-45 cord is not designed for use in any other IT devices. Misuse of RJ-45 cord on your other IT devices shall be prohibited. To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
31

Installation
Analog cordless 1-line/2-line – CTM-A2411-BATT/CTM-A2421-BATT
Installation option – converting from desktop to wall mount position To mount the telephone base on the wall: 1. Unplug the power adapter and telephone line cord. Disconnect the power cord from the telephone base. 2. Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn
(180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the handset when the phone is mounted on the wall.
Protruding edge
3. Turn the telephone base over with the bottom side facing up. To remove the mounting bracket, firmly push both tabs downward and pull up until both tabs release from the grooves. Mounting bracket
4. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place.
Eyelets
5. Connect the power cord to the telephone base. Plug the power adapter into an electrical outlet not controlled by a wall switch, and plug the telephone line cord into the telephone wall jack. Then place the cordless handset on the telephone base cradle.
32

Installation

Analog cordless 1-line/2-line – A2410/A2420
Handset battery installation Install the battery as shown below. 1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. 2. Plug the battery connector securely into the socket inside the handset battery compartment. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screw at the bottom of the handset.

1

2

3

4

BY 1021 BY 1021

FCC ID
Replace a handset battery 1. Use a 5 mm standard screwdriver to open the screw cover and remove the screw. Insert the screwdriver in the provided slot and
then twist and lift to open the bottom part.
Screw cover
2. Use your thumb to slide along the sides of the handset carefully to release the tabs on the handset cover from the slots on the sides of the handset. Then gently detach the handset cover from the handset. Do not detach the speaker wires between the handset cover and the handset.

Installation

3. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment. 4. Follow Step 2 to Step 4 in Handset battery installation above to install a new battery. CAUTIONS: · There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342)
or replacement battery (BT266342). To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. · FCC ID is shown on the back of the cordless handset body after the handset cover is removed. · Dispose of used batteries according to the information in The RBRC® seal on page 72.
33

Installation
Analog cordless 1-line/2-line – A2410/A2420
Handset registration Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When the telephone base has already registered 4 cordless handsets, one of the registered cordless handsets must be deregistered or registered to another telephone base before adding a new cordless handset. Handset deregistration When a registered cordless handset is idle, press *331734# and then press HOLD. You hear 3 rising beeps as confirmation when the deregistration process completes. Register a handset to another telephone base Any A2410 handset can register to any A2410 telephone base. Any A2420 handset can register to any A2420 telephone base. When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the new telephone base. Handset battery charging The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand when not in use.
34

Installation

Analog cordless 1-line/2-line – CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT

Handset battery installation Install the battery as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 3. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screws at both ends of the handset.

1

2

3

FCC ID

BY 1021 BY 1021

Replace a handset battery 1. Use a 5 mm standard screwdriver to open the screw cover and remove the screw. 2. Insert the screwdriver in the provided slot and then twist and lift to open the bottom part.
Screw cover
-OROpen the bottom part manually at the recessed area to avoid scratching the plastic.
Recessed area
3. Use your thumb to slide along the sides of the handset carefully to release the tabs on the handset cover from the slots on the sides of the handset. Then gently detach the handset cover from the handset.

Installation

4. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment. 5. Follow Step 2 to Step 4 in Handset battery installation above to install a new battery. CAUTIONS: · There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342)
or replacement battery (BT266342). To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. · FCC ID is shown on the back of the cordless handset body after the handset cover is removed. · Dispose of used batteries according to the information in The RBRC® seal on page 72.
35

Installation
Analog cordless 1-line/2-line – CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT
Handset registration To register a cordless handset to the telephone base: Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets or accessory Petite phones. When the telephone base has already registered 4 cordless handsets or accessory Petite phones, one of the registered cordless handsets or accessory Petite phones must be deregistered or registered to another telephone base before adding a new cordless handset or accessory Petite phone. To register a cordless handset to the telephone base without placing it on the telephone base: When the telephone base is idle, press 123 on the telephone base and then press HOLD. The MESSAGE WAITING LED on the base turns on for about 90 seconds. Press 123 on the cordless handset and then press HOLD. The MESSAGE WAITING LED on the handset turns on for 90 seconds. When the registration process completes, you hear 3 rising beeps as confirmation. When the telephone base has already registered 4 cordless handsets or accessory Petite phones, one of the registered cordless handsets or accessory Petite phones must be deregistered or registered to another telephone base before adding a new cordless handset or accessory Petite phone. Handset deregistration When a registered cordless handset is idle, press *331734# and then press HOLD. You hear 3 rising beeps as confirmation when the deregistration process completes. Register a handset to another telephone base Any CTM-A2411/CTM-A2411-BATT handset can register to any A2410/CTM-A2411/CTM-A2411-BATT telephone base. Any CTM-A2421/CTM-A2421-BATT handset can register to any A2420/CTM-A2421/CTM-A2421-BATT telephone base. When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the new telephone base. Handset battery charging The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand when not in use.
36

Installation
Analog cordless 1-line/2-line accessory Petite – CTM-A241P/CTM-A242P
Accessory Petite installation The telephone can be adapted to desktop use or mounted on a standard telephone wall plate. Installation option – desktop position 1. Turn the phone base over with the bottom side facing up. Connect the small end of the power adapter cord on the top of the phone.
Power jack
2. Position the mounting bracket as shown. Insert the two small tabs of the mounting bracket into the lower slots on the phone. Then press the large tab on the mounting bracket and firmly push it into the upper groove at the bottom.

3. Install the phone as shown below. Then connect the coiled handset cord at the side of the phone.
Electrical outlet not controlled by a wall switch

Power adapter

Power cord

Installation

37

Installation
Analog cordless 1-line/2-line accessory Petite – CTM-A241P/CTM-A242P
Installation option – converting from desktop to wall mount position To mount the phone on the wall: 1. Set aside the handset. On the phone cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It
locks into place with the protruding edge pointing towards the upper edge of the phone. This protruding edge holds the corded handset when the phone is mounted on the wall.
Protruding edge 2. Press the large tab on the mounting bracket to remove it from the upper groove on the phone.
3. Turn the mounting bracket upside down. Insert the small tabs on the mounting bracket into the upper slots on the phone. Then press the large tab on the mounting bracket and firmly push it into the lower groove on the base.
4. Mount the phone on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the phone down on both mounting studs until it locks into place. Place the handset on the phone cradle.
38

Installation

Installation
Analog cordless 1-line/2-line accessory Petite – CTM-A241P/CTM-A242P
Accessory Petite registration To register an accessory Petite to a CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT/CTM-A2510/CTM-A2510-USB telephone base: When the telephone base is idle, press 123 and then press HOLD. The MESSAGE WAITING LED turns on for about 90 seconds. Press 123 and then HOLD on the accessory Petite, the MESSAGE WAITING LED on the accessory Petite turns on for 90 seconds. When the registration process completes, you hear 3 rising beeps as confirmation. When the telephone base has already registered 4 cordless handsets or accessory Petite phones, one of the registered cordless handsets or accessory Petite phones must be deregistered or registered to another telephone base before adding a new cordless handset or accessory Petite phone. Accessory Petite deregistration When a registered accessory Petite is idle, press *331734# and then press HOLD. You hear 3 rising beeps as confirmation when the deregistration process completes. Register an accessory Petite to another telephone base Any analog cordless 1-line accessory Petite can register to any CTM-A2411/CTM-A2411-BATT/CTM-A2510/CTM-A2510-USB telephone base. Any analog cordless 2-line accessory Petite can register to any CTM-A2421/CTM-A2421-BATT telephone base.
39

Installation
Analog corded/cordless 1-line – CTM-A2510/CTM-A2510-USB
Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option – desktop position 1. Turn the telephone base over with the bottom side facing up. Connect the coiled handset cord to the telephone base.
Coiled handset cord jack
2. Insert the tabs into the grooves to affix the mounting bracket in place.

3. Install the telephone base as shown below.

RJ-45 cord

Telephone line cord
RJ-45 cord
Power cord jack

Electrical outlet not controlled by a wall switch

Power adapter

Telephone wall jack

Telephone line cord

If you have High Speed Internet Access service, a DSL filter (not included) is required.

CAUTION: Use only the supplied RJ-45 cord and power adapter. RJ-45 cord is not designed for use in any other IT devices. Misuse of RJ-45 cord on your other IT devices shall be prohibited. To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
40

Installation

Installation
Analog corded/cordless 1-line – CTM-A2510/CTM-A2510-USB
Installation option – converting from desktop to wall mount position To mount the telephone base on the wall: 1. Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn
(180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the handset when the phone is mounted on the wall.
Protruding edge
2. Turn the telephone base over with the bottom side facing up. To remove the mounting bracket, firmly push both tabs downward and pull up until both tabs release from the grooves. Mounting bracket
3. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place.
Eyelets
4. Place the handset on the telephone base cradle.
41

Installation

Analog corded/cordless 1-line – CTM-A2510/CTM-A2510-USB
Handset battery installation Install the battery as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 3. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screws at both ends of the handset.

1

2

3

FCC ID

BY 1021 BY 1021

Replace a handset battery 1. Use a 5 mm standard screwdriver to open the screw cover and remove the screw. 2. Insert the screwdriver in the provided slot and then twist and lift to open the bottom part.
Screw cover
-OROpen the bottom part manually at the recessed area to avoid scratching the plastic.
Recessed area
3. Use your thumb to slide along the sides of the handset carefully to release the tabs on the handset cover from the slots on the sides of the handset. Then gently detach the handset cover from the handset.

4. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment. 5. Follow Step 2 to Step 4 in Handset battery installation above to install a new battery. CAUTIONS: · There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342)
or replacement battery (BT266342). To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. · FCC ID is shown on the back of the cordless handset body after the handset cover is removed. · Dispose of used batteries according to the information in The RBRC® seal on page 72.
42

Installation

Installation
Analog corded/cordless 1-line – CTM-A2510/CTM-A2510-USB
Handset registration When the telephone base is idle, press 123 on the telephone base and then press HOLD. The MESSAGE WAITING LED on the base turns on for about 90 seconds. Press 123 on the cordless handset and then press HOLD. The MESSAGE WAITING LED on the handset turns on for 90 seconds. When the registration process completes, you hear 3 rising beeps as confirmation. When the telephone base has already registered 4 cordless handsets, one of the registered cordless handsets must be deregistered or registered to another telephone base before adding a new cordless handset. Handset deregistration When a registered cordless handset is idle, press *331734# and then press HOLD. You hear 3 rising beeps as confirmation when the deregistration process completes. Register a handset to another telephone base Any CTM-A2510/CTM-A2510-USB handset can register to any CTM-A2510/CTM-A2510-USB telephone base. Deregister the registered cordless handset from its base (see Handset deregistration above) and then register it to a new telephone base (see Handset registration above). Handset battery charging The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the cordless handset is charging on the charging base or charging stand. The battery is fully charged after 16 hours of continuous charging. For best performance, keep the cordless handset in the charging base or charging stand when not in use.
43

Installation
Analog corded/cordless 1-line – CTM-A2510/CTM-A2510-USB
Charging stand installation The charging stand is designed for desktop use. Install the charging stand as shown below.
Electrical outlet not controlled by a wall switch Power adapter
Power cord
44

Installation

Installation
Analog cordless charging base – C4000
Charging base installation The charging base can be adapted to desktop use or mount on a standard telephone wall plate. Installation option – desktop position 1. Turn the charging base over with the bottom side facing up. Position the mounting bracket as shown. Connect the power cord to
the charging base and route the cord out from the large eyelet on the mounting bracket.
Power cord jack
2. Insert the tabs of the mounting bracket as the direction shown below. Then tighten the screw to affix the mounting bracket.
Screw 3. Plug the power adapter into an electrical outlet not controlled by a wall switch. Installation option – converting from desktop to wall mount position 1. Unplug the power adapter from the electrical outlet. 2. Remove the cordless handset from the charging base if necessary. On the charging base cradle, place a coin in the slit of the
wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the charging base. This protruding edge holds the cordless handset when the charging base is mounted on the wall.
Protruding edge
3. Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves.
Screw
4. Turn the mounting bracket upside down. Insert the tabs of the mounting bracket into the lower grooves on the charging base. Then tighten the screw to affix the mounting bracket.
Eyelets
5. Mount the charging base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the charging base down on both mounting studs until it locks into place.
6. Plug the power adapter into an electrical outlet not controlled by a wall switch. 45

Installation
Analog cordless charging base – C4001
Charging base installation The charging base can be adapted to desktop use or mount on a standard telephone wall plate. Installation option – desktop position 1. Turn the charging base over with the bottom side facing up. Position the mounting bracket as shown. Connect the power cord to
the charging base and route the cord out from the large eyelet on the mounting bracket.
Power cord jack
2. Insert the tabs of the mounting bracket as the direction shown below. Then tighten the screw to affix the mounting bracket.
Screw 3. Plug the power adapter into an electrical outlet not controlled by a wall switch. Installation option – converting from desktop to wall mount position 1. Unplug the power adapter from the electrical outlet. 2. Remove the cordless handset from the charging base if necessary. On the charging base cradle, place a coin in the slit of the
wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the charging base. This protruding edge holds the cordless handset when the charging base is mounted on the wall.
Protruding edge
3. Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves.
Screw
4. Rotate the mounting bracket. Insert the tabs of the mounting bracket into the lower grooves on the charging base. Then tighten the screw to affix the mounting bracket.
Eyelets
5. Mount the charging base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the charging base down on both mounting studs until it locks into place.
6. Plug the power adapter into an electrical outlet not controlled by a wall switch. 46

Installation

Installation
Analog cordless charging stand – C4010
Charging stand installation The charging stand is designed for desktop use. Install the charging stand as shown below.
Electrical outlet not controlled by a wall switch Power adapter
RJ-45 cord
47

Installation
Analog cordless charging stand – C4011/C4011-USB/CTM-A241HS/CTM-A241SD/CTM-A242HS/ CTM-A242SD
Charging stand installation The charging stand is designed for desktop use. Install the charging stand as shown below.
Electrical outlet not controlled by a wall switch Power adapter
Power cord
48

Installation

Analog cordless 1-line/2-line accessory handset – C4100/C4200/CTM-A241HS/CTM-A242HS

Handset battery installation Install the battery as shown below. 1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. 2. Plug the battery connector securely into the socket inside the handset battery compartment. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screw at the bottom of the handset.

1

2

3

4

BY 1021 BY 1021

FCC ID
Replace a handset battery 1. Use a 5 mm standard screwdriver to open the screw cover and remove the screw. Insert the screwdriver in the provided slot and
then twist and lift to open the bottom part.
Screw cover
2. Use your thumb to slide along the sides of the handset carefully to release the tabs on the handset cover from the slots on the sides of the handset. Then gently detach the handset cover from the handset. Do not detach the speaker wires between the handset cover and the handset.

Installation

3. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment. 4. Follow Step 2 to Step 4 in Handset battery installation above to install a new battery. CAUTIONS: · There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342) or
replacement battery (BT266342). To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. · FCC ID is shown on the back of the cordless handset body after the handset cover is removed. · Dispose of used batteries according to the information in The RBRC® seal on page 72.
49

Installation
Analog cordless 1-line/2-line accessory handset – C4100/C4200/CTM-A241HS/CTM-A242HS
Handset registration Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When the telephone base has already registered 4 cordless handsets, one of the registered cordless handsets must be deregistered or registered to another telephone base before adding a new cordless handset. Handset deregistration When a registered cordless handset is idle, press *331734# and then press HOLD. You hear 3 rising beeps as confirmation when the deregistration process completes. Register a handset to another telephone base Any C4100/CTM-A241HS handset can register to any A2410 telephone base. Any C4200/CTM-A242HS handset can register to any A2420 telephone base. When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the new telephone base. Handset battery charging The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand when not in use.
50

Installation

Analog cordless 1-line/2-line accessory handset – CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201

Handset battery installation Install the battery as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 3. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screws at both ends of the handset.

1

2

3

FCC ID

BY 1021 BY 1021

Replace a handset battery 1. Use a 5 mm standard screwdriver to open the screw cover and remove the screw. 2. Insert the screwdriver in the provided slot and then twist and lift to open the bottom part.
Screw cover
-OROpen the bottom part manually at the recessed area to avoid scratching the plastic.
Recessed area
3. Use your thumb to slide along the sides of the handset carefully to release the tabs on the handset cover from the slots on the sides of the handset. Then gently detach the handset cover from the handset.

Installation

4. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment. 5. Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
CAUTIONS: · There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342) or
replacement battery (BT266342). To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. · FCC ID is shown on the back of the cordless handset body after the handset cover is removed. · Dispose of used batteries according to the information in The RBRC® seal on page 72.
51

Installation
Analog cordless 1-line/2-line accessory handset – CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201
Handset registration To register a cordless handset to an A2410/A2420/CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT telephone base: Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets or accessory Petite phones. When the telephone base has already registered 4 cordless handsets or accessory Petite phones, one of the registered cordless handsets or accessory Petite phones must be deregistered or registered to another telephone base before adding a new cordless handset or accessory Petite phone. To register a cordless handset to a CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT/CTM-A2510/ CTM-A2510-USB telephone base without placing it on the telephone base: When the telephone base is idle, press 123 on the telephone base and then press HOLD. The MESSAGE WAITING LED on the base turns on for about 90 seconds. Press 123 on the cordless handset and then press HOLD. The MESSAGE WAITING LED on the handset turns on for 90 seconds. When the registration process completes, you hear 3 rising beeps as confirmation. When the telephone base has already registered 4 cordless handsets or accessory Petite phones, one of the registered cordless handsets or accessory Petite phones must be deregistered or registered to another telephone base before adding a new cordless handset or accessory Petite phone. Handset deregistration When a registered cordless handset is idle, press *331734# and then press HOLD. You hear 3 rising beeps as confirmation when the deregistration process completes. Register a handset to another telephone base Any CTM-A241SD/CTM-C4101 handset can register to any A2410/CTM-A2411/CTM-A2411-BATT/CTM-A2510/CTM-A2510-USB telephone base. Any CTM-A242SD/CTM-C4201 handset can register to any A2421/CTM-A2421/CTM-A2421-BATT telephone base. Deregister the registered cordless handset from its base (see Handset deregistration above) and then register it to a new telephone base (see Handset registration above). Handset battery charging The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand when not in use.
52

Set up

Analog cordless 1-line/2-line – A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/CTMA2421-BATT Analog corded/cordless 1-line – CTM-A2510/CTM-A2510-USB Analog cordless 1-line/2-line accessory handset – CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Analog cordless 1-line/2-line accessory Petite – CTM-A241P/CTM-A242P

Default settings are indicated by asterisks (*).

Setting

Options

Adjustable by:

Listening volume – handset

1, 2, 3, 4*, 5, 6

User and administrator

Speakerphone volume – handset

1, 2, 3, 4*, 5, 6

User and administrator

Speakerphone volume – telephone base 1, 2, 3, 4*, 5, 6

User and administrator

Ringer volume – telephone base

1, 2*, 3

User and administrator

Ringer tone – telephone base

Tone 1*, Tone 2, Tone 3

Administrator only

Flash

1 (100ms), 2 (300ms), 3* (600ms)

Administrator only

RF transmission power – telephone base 1 (low), 2* (middle), 3 (high)

Administrator only

Hold

00 (auto-release disabled), 01 – 14, 15*, 16 – 99 minutes Administrator only

Voicemail voltage detection –

0 (disable), 1 (enable)

Administrator only

· Steady high voltage, periodic high voltage pulse and periodic low voltage pulse detection method

· FSK detection method

· Panasonic

Voicemail voltage detection –

0 (disable), 1 (auto), 2 (default 0), 3 (default 1)

Administrator only

· Line reversal method

Voicemail voltage detection –

0 (disable), 1 (50Hz), 2 (25Hz), 3 (20Hz)

Administrator only

· Siemens

Speed Dial number share

0 (disable), 1 (enable)

Administrator only

Ringer tone There are 3 ringer tones options that can be assigned to the telephone base. For 2-line models (A2420/CTM-A2421/CTM-A2421BATT), changing the ringer tone of either LINE 1 or LINE 2 applies to both phone lines.
To change the ringer tone: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 00 and you hear 3 beeps. Then press a dialing key, 1, 2 or 3, to select the desired ringer tone. You hear 3 rising beeps as
confirmation.

Flash There are 3 flash duration options that can be programmed.
To change the flash duration: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press FLASH and you hear 3 beeps. Then press a dialing key, 1 (100ms), 2 (300ms) or 3 (600ms), to select the desired flash
duration. You hear 3 rising beeps as confirmation.

RF transmission power There are 3 RF transmission power options on the telephone base that can be programmed.
To change the RF transmission power control level: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 01 and you hear 3 beeps. Then press a dialing key, 1 (low – coverage of 25% of maximum working distance), 2 (middle –
coverage of 50% maximum working distance) or 3 (high – coverage of 100% of maximum working distance), to select the desired RF transmission power control level. You hear 3 rising beeps as confirmation.

Telephone settings

53

Set up
Analog cordless 1-line/2-line – A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/CTMA2421-BATT Analog corded/cordless 1-line – CTM-A2510/CTM-A2510-USB Analog cordless 1-line/2-line accessory handset – CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Analog cordless 1-line/2-line accessory Petite – CTM-A241P/CTM-A242P
Hold The call on hold timeout duration can be programmed from 01 to 99 minutes. Select 00 to disable the auto-release feature on call on hold.
To change the call on hold timeout duration: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 02 and you hear 3 beeps. Then press the dialing keys from 00 to 99 minutes. You hear 3 rising beeps as confirmation.
Voicemail voltage detection There are several voicemail voltage detection methods on the telephone base that can be programmed.
To disable the voicemail voltage detection: 1. Remove the faceplate and overlay if they are on the telephone base. 2. Press the recessed PROGRAM key, then press 100. 3. Press the recessed PROGRAM key, then press 110. 4. Press the recessed PROGRAM key, then press 120. 5. Press the recessed PROGRAM key, then press 130. 6. Press the recessed PROGRAM key, then press 140.
To set the voicemail voltage detection by the steady high voltage, periodic high voltage pulse and periodic low voltage pulse detection method: 1. Follow Step 1 to Step 6 in To disable the voicemail voltage detection above. 2. Press the recessed PROGRAM key. 3. Press 10 and you hear 3 beeps. Then press 1 to enable the setting. You hear 3 rising beeps as confirmation.
To set the voicemail voltage detection by the line reversal method: 1. Follow Step 1 to Step 6 in To disable the voicemail voltage detection above. 2. Disable voicemail signal to the telephone. 3. Press the recessed PROGRAM key. 4. Press 11 and you hear 3 beeps. Then press 1 (auto). You hear 3 rising beeps as confirmation. 5. Get a dial tone. Wait for about 3 seconds and then hang up. 6. After about 15 seconds, when the MESSAGE WAITING LED is off, enable voicemail signal to the telephone. 7. After about 15 seconds, when the MESSAGE WAITING LED is on, disable voicemail signal to the telephone. After about
15 seconds, the MESSAGE WAITING LED is off if you successfully completes the setting. If you fail to set the above setting, follow below steps to set another setting. 1. Follow Step 1 to Step 6 in To disable the voicemail voltage detection above. 2. Disable voicemail signal to the telephone. 3. Press the recessed PROGRAM key. 4. Press 11 and you hear 3 beeps. Then press 2 (default 0) or 3 (default 1). You hear 3 rising beeps as confirmation. After about
15 seconds, if the MESSAGE WAITING LED is on, repeat the steps above to try another setting. 5. After about 15 seconds, when the MESSAGE WAITING LED is off, enable voicemail signal to the telephone. 6. After about 15 seconds, when the MESSAGE WAITING LED is on, disable voicemail signal to the telephone. After about
15 seconds, the MESSAGE WAITING LED is off if you successfully completes the setting.
To set the voicemail voltage detection by the FSK detection method: 1. Follow Step 1 to Step 6 in To disable the voicemail voltage detection above. 2. Press the recessed PROGRAM key. 3. Press 12 and you hear 3 beeps. Then press 1 to enable the setting. You hear 3 rising beeps as confirmation.
54

Telephone settings

Set up
Analog cordless 1-line/2-line – A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/CTMA2421-BATT Analog corded/cordless 1-line – CTM-A2510/CTM-A2510-USB Analog cordless 1-line/2-line accessory handset – CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Analog cordless 1-line/2-line accessory Petite – CTM-A241P/CTM-A242P
To set the voicemail voltage detection by the Siemens detection method: 1. Follow Step 1 to Step 6 in To disable the voicemail voltage detection above. 2. Disable voicemail signal to the telephone. 3. Press the recessed PROGRAM key. 4. Press 13 and you hear 3 beeps. Then press 1 (50Hz), 2 (25Hz) or 3 (20Hz). You hear 3 rising beeps as confirmation. 5. After about 15 seconds, when the MESSAGE WAITING LED is off, enable voicemail signal to the telephone. After about 15
seconds, if the MESSAGE WAITING LED is still off, repeat the steps above to try another setting. 6. Disable voicemail signal to the telephone. After about 15 seconds, the MESSAGE WAITING LED is off if you successfully
completes the setting.
To set the voicemail voltage detection by the Panasonic detection method: 1. Follow Step 1 to Step 6 in To disable the voicemail voltage detection above. 2. Press the recessed PROGRAM key. 3. Press 14 and you hear 3 beeps. Then press 1 to enable the setting. You hear 3 rising beeps as confirmation.
Speed Dial keys For an A2410/A2420 telephone base, there are up to 10 programmable guest-service (Speed Dial) keys. For a CTM-A2411/CTMA2411-BATT/CTM-A2421/CTM-A2421-BATT/CTM-A2510/CTM-A2510-USB telephone base, there are up to 11 programmable guest-service (Speed Dial) keys. Program these keys to automatically dial telephone numbers or to activate telephone system features.
To program a Speed Dial key on the telephone base: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press the desired Speed Dial key where the telephone number is to be stored. You hear 3 beeps. 3. Enter the telephone number (up to 32 digits).
· To insert a pause in the stored number, press the recessed PAUSE key. 4. The telephone stores the number automatically when 32 digits are entered. When the number has less than 32 digits, press the
recessed PROGRAM key again. You hear 3 rising beeps as confirmation.
To clear the programmed Speed Dial key on the telephone base: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press the Speed Dial key where the telephone number is to be deleted. You hear 3 beeps. Press the recessed PROGRAM key
again. You hear 3 rising beeps as confirmation.
For a CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT/CTM-A2510/CTM-A2510-USB/CTM-A241SD/CTMA242SD/CTM-C4101/CTM-C4201 cordless handset, there are 3 programmable keys. Program these keys to automatically dial telephone numbers or to activate telephone system features.
To program the MESSAGES key on the cordless handset: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 60 and you hear 3 beeps. 3. Enter the telephone number (up to 32 digits).
· To insert a pause in the stored number, press the recessed PAUSE key. 4. The telephone stores the number automatically when 32 digits are entered. When the number has less than 32 digits, press the
recessed PROGRAM key again. You hear 3 rising beeps as confirmation.
To clear the programmed MESSAGES key on the cordless handset: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 60 and you hear 3 beeps. 3. Press the recessed PROGRAM key again. You hear 3 rising beeps as confirmation.
55

Set up
Analog cordless 1-line/2-line – A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/CTMA2421-BATT Analog corded/cordless 1-line – CTM-A2510/CTM-A2510-USB Analog cordless 1-line/2-line accessory handset – CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Analog cordless 1-line/2-line accessory Petite – CTM-A241P/CTM-A242P
To program a Speed Dial key on the cordless handset: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 61 or 62 for the desired Speed Dial key where the telephone number is to be stored (61 indicates the Speed Dial key
below REDIAL key and 62 indicates the Speed Dial key below MUTE key) and you hear 3 beeps. 3. Enter the telephone number (up to 32 digits).
· To insert a pause in the stored number, press the recessed PAUSE key. 4. The telephone stores the number automatically when 32 digits are entered. When the number has less than 32 digits, press the
recessed PROGRAM key again. You hear 3 rising beeps as confirmation.
To clear the programmed Speed Dial key: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 61 or 62 for the desired Speed Dial key where the telephone number is to be deleted (61 indicates the Speed Dial key
below REDIAL key and 62 indicates the Speed Dial key below MUTE key) and you hear 3 beeps. 3. Press the recessed PROGRAM key again. You hear 3 rising beeps as confirmation.
When a CTM-A241SD/CTM-A242SD/CTM-C4101/CTM-C4201 is registered to an A2410/A2420 telephone base, you can program these keys using the cordless handset.
To program the MESSAGES/Speed Dial key on a CTM-A241SD/CTM-A242SD/CTM-C4101/CTM-C4201 cordless handset: 1. Press 234 and then HOLD when the cordless handset is not in use. 2. Press the MESSAGES key or the desired Speed Dial key where the telephone number is to be stored. You hear 3 beeps. 3. Enter the telephone number (up to 32 digits).
· To insert a pause in the stored number, press the recessed PAUSE key. 4. The telephone stores the number automatically when 32 digits are entered. When the number has less than 32 digits, press the
desired Speed Dial key where the telephone number is to be stored. You hear 3 rising beeps as confirmation.
To clear the MESSAGES/Speed Dial key on a CTM-A241SD/CTM-A242SD/CTM-C4101/CTM-C4201 cordless handset: 1. Press 234 and then HOLD when the cordless handset is not in use. 2. Press the MESSAGES key or the desired Speed Dial key where the telephone number is to be deleted. You hear 3 rising beeps
as confirmation.
When a CTM-A241P/CTM-A242P is registered to a CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT/ CTM-A2510/CTM-A2510-USB telephone base, you can program these keys using the telephone base or share the same Speed Dial numbers with the telephone base.
To enable the Speed Dial number sharing from the telephone base: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 03 and you hear 3 beeps. Then press 1 to enable. You hear 3 rising beeps as confirmation.
If you program a different set of Speed Dial numbers to the accessory Petite, you must disable the Speed Dial number sharing before you can program the Speed Dial numbers.
To disable the Speed Dial number sharing from the telephone base: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 03 and you hear 3 beeps. Then press 0 to disable. You hear 3 rising beeps as confirmation.
To program a Speed Dial key on a CTM-A241P/CTM-A242P cordless accessory Petite using the telephone base: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 70-79 or 7* for the desired Speed Dial key where the telephone number is to be stored and you hear 3 beeps. 3. Enter the telephone number (up to 32 digits).
· To insert a pause in the stored number, press the recessed PAUSE key. 4. The telephone stores the number automatically when 32 digits are entered. When the number has less than 32 digits, press the
recessed PROGRAM key again. You hear 3 rising beeps as confirmation.
To clear the programmed Speed Dial key using the telephone base: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 70-79, or 7* for the desired Speed Dial key where the telephone number is to be deleted and you hear 3 beeps. 3. Press the recessed PROGRAM key again. You hear 3 rising beeps as confirmation.
56

Operation

Analog cordless 1-line – A2410/CTM-A2411/CTM-A2411-BATT

Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the IN USE LED on the telephone base illuminate.
Receive a call When there is an incoming call, the telephone rings. The IN USE LED and the MESSAGE WAITING LED on the telephone base flash, and the TALK key on the cordless handset flashes. To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand: On the cordless handset, press TALK or /SPEAKER The TALK key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the cordless handset while it is resting on the telephone base, charging base or charging stand: Lift the cordless handset from the telephone base, charging base or charging stand. The TALK key illuminates when in use. The / SPEAKER key illuminates when in speakerphone mode.
To answer a call using the telephone base: On the telephone base, press /SPEAKER The IN USE LED and the /SPEAKER key illuminate when in use.
Place a call To place a call using the A2410 cordless handset: On the cordless handset, press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key on the telephone base to dial a programmed number. The TALK key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode. To place a call using the CTM-A2411/CTM-A2411-BATT cordless handset: On the cordless handset, press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key on the telephone base or cordless handset to dial a programmed number. The TALK key illuminates when in use. The / SPEAKER key illuminates when in speakerphone mode. To place a call using the telephone base: On the telephone base, press /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a programmed number. The IN USE LED and the /SPEAKER key illuminate when in use.
End a call To end a call when using the cordless handset: Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all handsets hang up.
To end a call when using the telephone base: Press /SPEAKER.
Switch a call between the cordless handset and the telephone base speakerphone · To switch a call from the cordless handset to the telephone base speakerphone, press /SPEAKER on the telephone base. · To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle,
press TALK or /SPEAKER on the cordless handset. · To switch a call from the telephone base speakerphone to the cordless handset currently on the telephone base cradle, lift the
cordless handset from the telephone base.
Share a call A maximum of four cordless handsets or accessory Petites can be used at the same time on an external call. To join a call: During a call, press TALK or /SPEAKER on another cordless handset to join.
57

Telephone operation

Operation
Analog cordless 1-line – A2410/CTM-A2411/CTM-A2411-BATT
Handset speakerphone During a call, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.
Redial The last dialed number on the cordless handset or the telephone base is stored for 15 minutes. To redial the last dialed number from the cordless handset: Press TALK or /SPEAKER. Listen for a dial tone. Then press REDIAL. To redial the last dialed number from the telephone base: Press /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume Listening volume can be adjusted on the cordless handset and the telephone base. To adjust the listening volume: · During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume. · During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume. Ringer volume of the telephone base can be adjusted. To adjust the ringer volume of the telephone base: When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting 1. When you hear a call waiting tone during a call, press FLASH on the cordless handset or telephone base to put the current call
on hold and take the new incoming call. 2. Press FLASH at any time to switch back and forth between calls.
Mute To mute the microphone: 1. During a call, press MUTE on the cordless handset or telephone base. The MUTE key illuminates when the mute function is
turned on. You can hear the party on the other end but they cannot hear you. 2. Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call. To place a call on hold on the cordless handset: 1. During a call, press HOLD on the cordless handset. The TALK key on the cordless handset and the HOLD key on the
telephone base flash when the call is on hold. 2. Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration. To place a call on hold on the telephone base: 1. During a call, press HOLD on the telephone base. The HOLD key flashes when the call is on hold. 2. Press /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
58

Operation

Analog cordless 1-line – A2410/CTM-A2411/CTM-A2411-BATT

Intercom (for A2410 only) Use this feature for conversations between two cordless handsets, or a cordless handset and the telephone base.
To initiate an intercom call: · On the cordless handset, press INTERCOM when it is not in use. It beeps and the INTERCOM key illuminates. All destination
cordless handsets (except the cordless handset on the telephone base) and the telephone base ring, and the INTERCOM/INT keys flash. -OR· On the telephone base, press INT when it is not in use. It beeps and the INT key illuminates. All destination cordless handsets (except the cordless handset on the telephone base) ring and the INTERCOM keys flash.

To initiate an intercom call during a call:
· During a call on the cordless handset, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the INTERCOM key illuminates. All destination cordless handsets (except the cordless handset on the telephone base) and the telephone base ring, and the INTERCOM/INT keys flash.
-OR-
· During a call on the telephone base, press HOLD to put the current call on hold. Then press INT. It beeps and the INT key illuminates. All destination cordless handsets (except the cordless handset on the telephone base) ring and the INTERCOM keys flash.

To answer an intercom call: · Lift the cordless handset from the telephone base cradle, or press INTERCOM or -OR· Press INT or /SPEAKER on the telephone base.

/SPEAKER on the cordless handset.

To answer an incoming call during an intercom call: Press TALK on the cordless handset or press /SPEAKER twice on the telephone base. The intercom call ends automatically.

To end an intercom call: · Place the cordless handset in the telephone base cradle, or press OFF on the cordless handset. -OR· Press INT or /SPEAKER on the telephone base.

Find handset Use this feature to find all registered cordless handsets. To start paging: Press /FIND HANDSET on the telephone base when the telephone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging: · Press /FIND HANDSET again on the telephone base. -OR· Press any key on the cordless handset to stop the paging tone.

Data port You can connect your modem or fax machine to the telephone line through the DATA port.

Telephone operation

59

Operation
Analog cordless 1-line accessory Petite – CTM-A241P
Receive a call When there is an incoming call, the telephone rings. The IN USE LED flashes. To answer a call: Lift the corded handset from the accessory phone base. The IN USE LED illuminates.
Place a call Lift the corded handset. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a programmed number. The IN USE LED illuminates.
End a call Place the corded handset back to the phone cradle.
Switch a call between the accessory Petite and the telephone base speakerphone · To switch a call from the accessory Petite to the telephone base speakerphone, press /SPEAKER on the telephone base. · To switch a call from the telephone base speakerphone to the accessory Petite, lift the corded handset from the accessory
phone base.
Share a call A maximum of four cordless handsets or accessory Petite phones can be used at the same time on an external call. To join a call: During a call, lift the corded handset to join.
Volume Listening volume and ringer volume can be adjusted from the accessory phone base. To adjust the listening volume: During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume. To adjust the ringer volume: At any time, slide the RINGER VOL switch on the right side of the accessory phone base to adjust the ringer volume.
Call waiting 1. When you hear a call waiting tone during a call, press FLASH on the accessory phone base to put your current call on hold and
take the new incoming call. 2. Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
Mute To mute the microphone: 1. During a call, press MUTE on the accessory Petite. The MUTE key illuminates when the mute function is turned on. You can
hear the party on the other end but they cannot hear you. 2. Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call. To place a call on hold: 1. During a call, press HOLD on the accessory Petite to place that call on hold. The IN USE LED flashes when the call is placed
on hold. 2. To release the call from hold, press the switch hook once rapidly.
USB port The port on the side of the accessory Petite can be used for charging devices (up to 1A @ 5.1V).
60

Operation
Analog cordless 2-line – A2420/CTM-A2421/CTM-A2421-BATT
Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone base illuminate.
Receive a call When there is an incoming call, the telephone rings. The corresponding line key and the MESSAGE WAITING LED on the telephone base flash, and the corresponding line key on the cordless handset flashes. To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand: On the cordless handset, press the flashing line key for the ringing line, or press /SPEAKER. It automatically connects to the ringing line. The respective line key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the cordless handset while it is resting on the telephone base, charging base or charging stand: Pick up the cordless handset from the telephone base. It automatically connects to the ringing line. The respective line key illuminates when in use.
To answer a call using the telephone base: On the telephone base, press the flashing line key for the ringing line, or press /SPEAKER. It automatically connects to the ringing line. The respective line key and the /SPEAKER key illuminate when in use.
Place a call To place a call using the A2420 cordless handset: On the cordless handset, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key on the telephone base to dial a programmed number. The line key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the CTM-A2421/CTM-A2421-BATT cordless handset: On the cordless handset, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key on the telephone base or cordless handset to dial a programmed number. The line key illuminates when in use. The
/SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base: On the telephone base, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a programmed number. The line key and the /SPEAKER key illuminate when in use.
End a call To end a call when using the cordless handset: Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all handsets hang up.
To end a call when using the telephone base: Press /SPEAKER or the respective line key on the telephone base.
Switch a call between the cordless handset and the telephone base speakerphone · To switch a call from the cordless handset to the telephone base speakerphone, press the respective line key or /SPEAKER
on the telephone base. · To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle, press
the respective line key or /SPEAKER on the cordless handset. · To switch a call from the telephone base speakerphone to the cordless handset currently on the telephone base cradle, lift the
cordless handset from the telephone base.
Share a call A maximum of four cordless handsets or accessory Petite phones can be used at the same time on an external call. If both lines are in use, a maximum of three cordless handsets or accessory Petite phones can be used on one line and the fourth handset or accessory Petite phone can be used on the other line at the same time.
To join a call: During a call on line 1 or line 2, press the respective LINE 1, LINE 2 or /SPEAKER on another cordless handset to join.
Handset speakerphone During a call on the handset, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.
61

Telephone operation

Operation
Analog cordless 2-line – A2420/CTM-A2421/CTM-A2421-BATT
Speakerphone When the telephone is idle, press /SPEAKER on the cordless handset or the telephone base. The first available line is selected, starting with line 1.
Redial The last dialed number on the cordless handset or telephone base is stored for 15 minutes. To redial the last dialed number from the handset or telephone base: Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume Listening volume can be adjusted on the cordless handset and the telephone base. To adjust the listening volume: · During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume. · During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume.
Ringer volume of the telephone base can be adjusted. To adjust the ringer volume of the telephone base: When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting 1. When you hear a call waiting tone during a call, press FLASH on the cordless handset or telephone base to put the current call
on hold and take the new incoming call. 2. Press FLASH at any time to switch back and forth between calls.
Mute To mute the microphone: 1. During a call, press MUTE on the cordless handset or telephone base. The MUTE key illuminates when the mute function is
turned on. You can hear the party on the other end but they cannot hear you. 2. Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call. To place a call on hold: 1. During a call, press HOLD on the cordless handset or telephone base to place that call on hold. The corresponding line key
flashes when the call is on hold. 2. Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER releases the call on line 1.
Intercom (for A2420 only) To initiate an intercom call: · On the cordless handset, press INTERCOM when it is not in use. It beeps and the INTERCOM key illuminates. All destination
cordless handsets (except the cordless handset on the telephone base) and the telephone base ring, and the INTERCOM/INT keys flash. -OR· On the telephone base, press INT when it is not in use. It beeps and the INT key illuminates. All destination cordless handsets (except the cordless handset on the telephone base) ring and the INTERCOM keys flash.
To initiate an intercom call during a call: · During a call on the cordless handset, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the
INTERCOM key illuminates. All destination cordless handsets (except the cordless handset on the telephone base) and the telephone base ring, and the INTERCOM/INT keys flash. -OR· During a call on the telephone base, press HOLD to put the current call on hold. Then press INT. It beeps and the INT key illuminates. All destination cordless handsets (except the cordless handset on the telephone base) ring and the INTERCOM keys flash.
62

Operation
Analog cordless 2-line – A2420/CTM-A2421/CTM-A2421-BATT
To answer an intercom call: · Lift the cordless handset from the telephone base cradle, or press INTERCOM on the cordless handset. -OR· Press INT or /SPEAKER on the telephone base.
To answer an incoming call during an intercom call: Press the flashing line key on the cordless handset or telephone base, or press /SPEAKER twice on the telephone base. The intercom call ends automatically.
To end an intercom call: · Place the cordless handset on the telephone base cradle, or press OFF on the cordless handset. -OR· Press INT on the telephone base.
Conference call This telephone allows three-way conversations. To initiate a conference call: 1. Place a call to the first party. 2. Press HOLD to place the first party on hold. 3. Place a second call on the other line. 4. Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold: Press CONF to start a three-way conference.
To switch a conference call from the telephone base to the cordless handset: · During a conference call on the telephone base, press /SPEAKER or CONF on the cordless handset, or lift the cordless
handset from the telephone base. · During a conference call on the telephone base, press HOLD on the telephone base and then press CONF on the cordless
handset.
To switch a conference call from the cordless handset to the telephone base: · During a conference call on the cordless handset, press /SPEAKER or CONF on the telephone base. · During a conference call on the cordless handset, press HOLD on the cordless handset and then press CONF on the telephone
base.
To end a conference call: · Press a line key to maintain the connection with that line and drop the other line. · When the conference call is at the telephone base, press /SPEAKER or CONF on the telephone base. · When the conference call is on the cordless handset, press OFF on the cordless handset, or place it back in the telephone base,
charging base or charging stand. · When there is more than one cordless handset on the conference call, the call ends when all handsets hang up.
Find handset Use this feature to find all registered cordless handsets. To start paging: Press /FIND HANDSET on the telephone base when the telephone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging: · Press /FIND HANDSET again on the telephone base. -OR· Press any key on the handset to stop the paging tone.
Data port You can connect your modem or fax machine to the telephone line through the DATA port. The data port routes to line 2.
63

Telephone operation

Operation
Analog cordless 2-line accessory Petite – CTM-A242P
Receive a call · When there is a line 1 incoming call, the telephone rings. The LINE 1 key flashes. · When there is a line 2 incoming call, the telephone rings. The LINE 2 key flashes. To answer a call: Lift the corded handset. It automatically connects to the ringing line. The respective line key illuminates when in use.
Place a call Lift the corded handset then press LINE 1 or LINE 2. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a programmed number. The respective line key illuminates when in use.
End a call Place the corded handset back to the phone cradle.
Switch a call between the accessory Petite and the telephone base speakerphone · To switch a call from the accessory Petite to the telephone base speakerphone, press /SPEAKER on the telephone base. · To switch a call from the telephone base speakerphone to the accessory Petite, lift the corded handset from the accessory
phone base.
Share a call A maximum of four cordless handsets or accessory Petite phones can be used at the same time on an external call. To join a call: During a call on line 1 or line 2, press the respective LINE 1 or LINE 2 key to join.
Volume Listening volume and ringer volume can be adjusted from the accessory phone base. To adjust the listening volume: During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume. To adjust the ringer volume: At any time, slide the RINGER VOL switch on the right side of the accessory Petite to adjust the ringer volume.
Call waiting 1. When you hear a call waiting tone during a call, press FLASH on the accessory Petite to put your current call on hold and take
the new incoming call. 2. Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
Mute To mute the microphone: 1. During a call, press MUTE on the accessory Petite. The MUTE key illuminates when the mute function is turned on. You can
hear the party on the other end but they cannot hear you. 2. Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call. To place a call on hold: 1. During a call, press HOLD on the accessory Petite to place that call on hold. The respective line key flashes when the call is
placed on hold. 2. Press the flashing line key to release the call from hold. The respective line key illuminates when in use.
64

Operation
Analog cordless 2-line accessory Petite- CTM-A242P
Conference call This telephone allows three-way conversations. To initiate a conference call: 1. Place a call to the first party. 2. Press HOLD to place the first party on hold. 3. Place a second call on the other line. 4. Once the second party is on the line, press CONF to start a three-way conference. To initiate a conference call while both calls are on hold: Press CONF to start a three-way conference. To end a conference call: · Press a line key to maintain the connection with that line and drop the other line. · Place the corded handset back in the accessory phone base to end. · When there is more than one phone devices on the conference call, the call ends when all phone devices hang up. USB port The port on the side of the accessory phone base can be used for charging devices (up to 1A @ 5.1V).
65

Telephone operation

Operation
Analog corded/cordless 1-line – CTM-A2510/CTM-A2510-USB
Using the corded handset, cordless handset and the telephone base The corded handset, cordless handset and the telephone base cannot be used on the same call. However, calls can be switched among the corded handset, cordless handset and the telephone base speakerphone. When the corded handset, cordless handset or the telephone base is in use, the TALK key on the cordless handset and the IN USE LED on the telephone base illuminate.
Receive a call When there is an incoming call, the telephone rings. The IN USE LED and the MESSAGE WAITING LED on the telephone base flash, and the TALK key on the cordless handset flashes. To answer a call using the corded handset: Lift the corded handset from the telephone base. The IN USE LED on the telephone base illuminates.
To answer a call using the cordless handset while it is not on the charging base or charging stand: On the cordless handset, press TALK or /SPEAKER. The TALK key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the cordless handset while it is resting on the charging base or charging stand: Lift the cordless handset from the charging base or charging stand. The TALK key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the telephone base: On the telephone base, press /SPEAKER. The IN USE LED and the /SPEAKER key illuminate when in use.
Place a call To place a call using the corded handset: Lift the corded handset from the telephone base. Listen for a dial tone and then dial the desired number, or press a Speed Dial key on the telephone base or cordless handset to dial a programmed number. The IN USE key illuminates when in use.
To place a call using the cordless handset: On the cordless handset, press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key on the telephone base or cordless handset to dial a programmed number. The TALK key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base: On the telephone base, press /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a programmed number. The IN USE LED and the /SPEAKER key illuminate when in use.
End a call To end a call when using the corded handset: Place the corded handset in the telephone base. The call ends when all handsets hang up. To end a call when using the cordless handset: Press OFF on the cordless handset or place it in the charging base or charging stand. The call ends when all handsets hang up.
To end a call when using the telephone base: Press /SPEAKER.
Switch a call among the corded handset, cordless handset and the telephone base speakerphone · To switch a call from the corded or cordless handset to the telephone base speakerphone, press /SPEAKER on the
telephone base. · To switch a call from the telephone base speakerphone to the cordless handset which is not on the charging base or charging
stand, press TALK or /SPEAKER on the cordless handset. · To switch a call from the telephone base speakerphone to the corded handset, lift the corded handset from the telephone base.
Share a call A maximum of four cordless handsets or accessory Petite phones can be used at the same time on an external call. To join a call: During a call, press TALK or /SPEAKER on another cordless handset to join.
66

Operation
Analog corded/cordless 1-line – CTM-A2510/CTM-A2510-USB
Handset speakerphone During a call, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.
Redial The last dialed number on the cordless handset or the telephone base is stored for 15 minutes. To redial the last dialed number from the corded handset: Lift the corded handset from the telephone base. Listen for a dial tone. Then press REDIAL. To redial the last dialed number from the cordless handset: Press TALK or /SPEAKER. Listen for a dial tone. Then press REDIAL. To redial the last dialed number from the telephone base: Press /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume Listening volume can be adjusted on the cordless handset and the telephone base. To adjust the listening volume: · During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default listening
volume. · During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume. Ringer volume of the telephone base can be adjusted. To adjust the ringer volume of the telephone base: When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting 1. When you hear a call waiting tone during a call, press FLASH on the cordless handset or telephone base to put the current call
on hold and take the new incoming call. 2. Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
Mute To mute the microphone: 1. During a call, press MUTE on the cordless handset or telephone base. The MUTE key illuminates when the mute function is
turned on. You can hear the party on the other end but they cannot hear you. 2. Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call. To place a call on hold on the cordless handset: 1. During a call, press HOLD on the cordless handset. The TALK key on the cordless handset and the HOLD key on the
telephone base flash when the call is on hold. 2. Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration. To place a call on hold on the telephone base: 1. During a call, press HOLD on the telephone base. The HOLD key flashes when the call is on hold. 2. Press /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
67

Telephone operation

Operation
Analog corded/cordless 1-line – CTM-A2510/CTM-A2510-USB
Find handset Use this feature to find all registered cordless handsets. To start paging: Press FIND HANDSET on the telephone base when the telephone is not in use. All idle cordless handsets beep for 60 seconds. To end paging: · Press FIND HANDSET again on the telephone base. -OR· Press any key on the cordless handset to stop the paging tone. Data port You can connect your modem or fax machine to the telephone line through the DATA port. USB port (for CTM-A2510-USB only) The port on the side of the charging stand can be used for charging devices (up to 1A @ 5.1V).
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Appendix

Handset battery
It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:

Operation While in handset use (talking*) While in speakerphone mode (talking*) While not in use (standby**)

Operating time Up to 7 hours Up to 5 hours Up to 7 days

* Operating times vary depending on your actual use and the age of the battery. ** Handset is not charging or in use.

The battery needs charging when: · A new battery is installed in the handset. · LOW BATTERY LED flashes on the cordless handset.

CAUTION: To reduce the risk of fire or injury, read and follow these instructions:
· Use only the supplied rechargeable battery (BT264392/BT266342) or replacement battery (BT266342). To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
· Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions.
· Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
· Exercise care in handling the battery in order not to create a short circuit with conductive materials. · Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations
specified in this manual.
· Observe proper polarity orientation between the battery and metallic contacts. · To prevent fire or shock hazard, do not expose this product to water or any type of moisture.

Appendix

69

Appendix
Troubleshooting
For cordless telephones:
The telephone does not work at all · Make sure the RJ-45 cord is plugged into the TEL port of the telephone base. · Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. · Make sure the telephone line cord is plugged firmly into the power adapter and the telephone wall jack. · Make sure the battery is installed and charged correctly. For optimum daily performance, return the cordless handset to the
telephone base, charging base or charging stand after use. · Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute
for the cordless handset and telephone base to synchronize. · Charge the battery in the cordless handset for up to 16 hours. · If the battery is completely depleted, it may take up to 30 minutes to charge the cordless handset before the LOW BATTERY LED
flashes on the cordless handset. · Remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery. · Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not
work, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).
There is no dial tone · Try all the above suggestions. · Move the cordless handset closer to the telephone base or adjust the setting of RF transmission power. It may be out of range. · The telephone line cord may be defective. Install a new telephone line cord. · Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this
telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
I cannot dial out · Try all the above suggestions. · Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the
telephone base before producing a dial tone. Wait an extra second before dialing. · Eliminate any background noise. Mute the telephone before dialing, or dial from another room in your unit with less background
noise. · If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
telephone service provider (charges may apply).
The LOW BATTERY LED flashes on the cordless handset · Place the cordless handset in the telephone base, charging base or charging stand for recharging. · Remove and install the battery again and use it until fully depleted, then charge the cordless handset in the telephone base,
charging base or charging stand for up to 16 hours. · If the above measures do not correct the problem, replace the battery.
The battery does not charge in the cordless handset or the battery does not accept charge · Make sure the cordless handset is placed in the telephone base, charging base or charging stand correctly. The CHARGE LED
should be on. · Remove and install the battery again, then charge for up to 16 hours. · If the cordless handset is in the telephone base, charging base or charging stand but the CHARGE LED is not on, refer to The
CHARGE LED is off below. · If the battery is completely depleted, charge it for at least 30 minutes before use. · If the above measures do not correct the problem, replace the battery.
The CHARGE LED is off · Clean the charging contacts on the cordless handset, telephone base, charging base and charging stand each month with a
pencil eraser or a dry non-abrasive fabric. · Make sure the power adapter and telephone line cord are plugged in correctly and securely. · Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
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Appendix
Troubleshooting
For cordless telephones:
The telephone does not ring when there is an incoming call · Make sure the telephone line cord and the power adapter are plugged in properly. · The cordless handset may be too far from the telephone base. Move it closer to the telephone base. · Adjust the setting of RF transmission power. It may be out of range. · If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
telephone service provider (charges may apply). · Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices. · Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone
wall jack. Contact your telephone service provider (charges may apply). · The telephone line cord may be defective. Install a new telephone line cord. · Remove and install the battery again and place the cordless handset in the telephone base. Wait for the handset to synchronize
with the telephone base. Allow up to one minute for this to take place.
The cordless handset beeps and is not performing normally · Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical
outlet not controlled by a wall switch. · Move the cordless handset closer to the telephone base or adjust the setting of RF transmission power. It may be out of range. · Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up
to one minute for the cordless handset and the telephone base to synchronize. · Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
There is interference during a telephone conversation or the call fades in and out when I am using the cordless handset · Move the handset closer to the telephone base or adjust the setting of RF transmission power. It may be out of range. · If there is High Speed Internet Access (HSIA) available at the premises through a telephone line, you may need to install a DSL
filter (DSL – digital subscriber line) between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. · Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. · Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. · If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector. · The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within the room, away from walls or other obstructions. · Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply). · If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).
I hear other calls when using the telephone · Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the
problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).
I hear noise on the cordless handset and the keys do not work · Make sure the telephone line cord is plugged in securely.
Common cure for electronic equipment · If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not fix the problem, try the
following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the battery on the cordless handset. 3. Wait a few minutes before connecting power to the telephone base. 4. Install the battery again and place the cordless handset in the telephone base. 5. Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.
71

Appendix

Appendix
Operating range
The cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the cordless handset and telephone base can communicate over only a certain distance – which can vary with the locations of the telephone base, cordless handset, the weather, and the layout of the hotel. When the cordless handset is out of range while on a call, the cordless handset rapidly beeps three times. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you answer the call. Move closer to the telephone base to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.
About cordless telephones
· Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
· Electrical power: The telephone base of the cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
· Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.
· Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
· Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area. VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
72

Appendix
VTech Hospitality limited warranty program
VTech Communications, Inc., the manufacturer of VTech Hospitality Product (“Product”), warrants to the holder of a valid proof of purchase (“end user” or “you”) that the Product and all accessories provided by VTech in the Product’s package are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product’s operating instructions. The limited warranty extends to the end user of this Product and applies only if such Product is purchased through a United States of America and/or Canadian distributor. The limited warranty period for this Product is determined based on the following:
5 Years ­ Analog Models · All Classic Models ­ corded and cordless · All Contemporary Models ­ corded and cordless · All TrimStyle Models
2 Years ­ SIP Non-Display Models · All Classic Models ­ corded and cordless · All Contemporary Models ­ corded and cordless · All TrimStyle Models
During the limited warranty period, VTech’s authorized service representative will repair or replace, at VTech’s option, without charge, a Product that is not free from defects in materials and workmanship. If VTech’s authorized service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy. The limited warranty period for the Product begins on the date that the end user takes possession of the Product. This limited warranty also applies to repaired or replacement Products for a period of either: (a) 90 days from the date the repaired or replacement Product is shipped to you; or (b) the time remaining on the original limited warranty as described above; whichever is longer. This limited warranty does not cover: 1. Product or parts that have been subjected to misuse, accident, shipping or other physical damage, improper installation,
abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service
representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna
systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered
or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States or Canada, or used for non-approved
commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without valid proof of purchase; or 8. Charges or costs incurred by the end user, and risk of loss or damage, in removing and shipping the Product, or for installation
or set up, adjustment of customer controls, and installation or repair of systems outside the unit. 9. Line cords or coil cords, plastic overlays, connectors, power adapters and batteries, if the Product is returned without them.
VTech will charge the end user at then-current prices for each of the missing items. 10. NiCd or NiMH handset batteries, or power adapters, which, under all circumstances, are covered by a one (1) year warranty only. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product(s) to the service location. VTech’s authorized service representative will return repaired or replaced product under this limited warranty to you. Transportation, delivery and handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not covered by this limited warranty. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product, whether express or implied, oral or written, or statutory. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. No one is authorized to make modifications to this warranty and you should not rely on any such modification. VTech’s liability to end user hereunder shall not exceed the purchase price of the Product. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you also have other rights which vary from state to state or province to province.

Documents / Resources

vtech CTM-A242P Analog Cordless 1 Line Hotel Telephone [pdf] User Guide
A2410-CTM-A2411-CTM-A2411-BATT, A2420-CTM-A2421-CTM-A2421-BATT, CTM-A2510-CTM-A2510-USB, C4000-C4001, C4010-C4011-C4011-USB, C4100-CTM-C4101, C4200-CTM-C4201, CTM-A241P, CTM-A242P, CTM-A242P Analog Cordless 1 Line Hotel Telephone, CTM-A242P, Analog Cordless 1 Line Hotel Telephone, 1 Line Hotel Telephone, Hotel Telephone, Telephone

References

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