VTech logoCS
2000/2001/2002/2003
2050/ 2051/2052/2053
Instruction Manual

CS 2000 DECT Cordless Phone

Scan the QR code or go to www.vtechphones.eu for support informationVTech CS 2000 DECT Cordless Phone - QR Code

Congratulations

on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions.
This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature-rich VTech product.

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury, including the following:

  1. Read and understand all instructions.
  2. Follow all warnings and instructions marked on the product.
  3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
  4. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).
  5. Do not expose the telephone to direct sunlight or an extreme cold environment. Do not put the telephone close to heating sources such as radiators, cookers, etc.
  6. Do not overload wall outlets and extension cords, as this can result in the risk of fire or electric shock.
  7. Unplug this product from the wall outlet and refer servicing to VTech/distributor under the following conditions:
    • When the power supply cord or plug is damaged or frayed.
    • If the product does not operate normally when following the operating instructions.
    • If the product has been dropped and the cabinet has been damaged.
    • If the product exhibits a distinct change in performance.
  8. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
  9. Do not use the telephone to report a gas leak in the vicinity of the leak.
  10. Use only the supplied NiMH (Nickel Metal Hydride) batteries! The operation periods for the handsets are only applicable with the default battery capacities.
  11. The use of other battery types or non-rechargeable batteries/primary cells can be dangerous. These may cause interference and/or unit damage. The manufacturer will not be held liable for damage arising from such non-compliance.
  12. Do not use third-party charging bays. The batteries may be damaged.
  13. Please note the correct polarity while inserting the batteries.
  14. The battery should not be exposed to excessive heat, such as bright sunshine or fire, or immersed in water.
  15. VTech CS 2000 DECT Cordless Phone - Symbol 1
    Use only the adaptors and batteries listed below; Use only the provided external power supply:
    • VTech Telecommunications Limited. Model: VT05EEU06045 (EU plug) | VT05EUK06045 (UK plug).
    • Jiangxi Jian Aohai Technology Co., Ltd. Model: A318-060045W-EU1 (EU plug) | A318-060045W-UK1 (UK plug).
    • Use only the supplied batteries: Yi Yang CORUN Battery CO. LTD. Model: Ni-MH AAA 400mAh 1.2V.

Disposal of Old Equipment and Batteries (WEEE)
Only for the European Union and countries with recycling systems

VTech CS 2000 DECT Cordless Phone - Symbol 2
These symbols (a, b) on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste. For proper treatment, recovery, and recycling of old products and batteries, please take them to applicable collection points in accordance with your national legislation.

By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment.
For more information about collection and recycling, please contact your local municipality. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

Product disposal instructions for business users
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.

Information on Disposal in other countries outside the European Union
These symbols (a, b) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

Note for the battery symbol
This symbol (b) might be used in combination with a chemical symbol. In this case, it complies with the requirement set by the Directive for the chemical involved.

Recycle your device (WEEE directive 2012/19/EU)
The WEEE logo appears on the product to indicate that this product must not be disposed of or dumped with your other household wastes. You are liable to dispose of all your electronic or electrical waste equipment by relocating to the specified collection point for recycling of such hazardous waste.

Approval and conformity
This product is intended for use within Europe and the UK. This equipment complies with the essential requirements to the EU’s Radio Equipment Directive (2014/53/EU) and the UK’s Radio Regulations 2017 on radio systems and telecommunication equipment. VTech Telecommunication Ltd. hereby declares that this telephone CS2000/CS2001/CS2002/CS2003 | CS2050/CS2051/CS2052/CS2053 is in compliance with the essential requirements and other relevant provisions of the EU’s Radio Equipment Directive (2014/53/ EU) and the UK’s Radio Equipment Regulations 2017.

The declaration of conformity may be viewed at www.vtechphons.eu.
The CE SYMBOL symbol confirms the conformity of the telephone and the above directive.

Importer: Snom Technology GmbH.
Aroser Allee 66, 13407, Berlin, Germany.
Manufacturer: VTech Telecommunications Ltd.
23/F, Tai Ping Industrial Centre, Block 1, 57 Ting Kok
Road, Tai Po, Hong Kong.

Technical Specifications

Frequency control Crystal-controlled PLL synthesizer
Transmit frequency 1.88GHz to 1.9GHz
RF power <250mW
Channels 10
Nominal effective range Actual operating range may vary according to environmental conditions at the time of use
Power requirements Handset:
Battery: Yi Yang Corun Battery Co., Ltd.
Ni-MH AAA 400mAh 1.2V
Base/Charger:
Adaptor:
VTPL: VT05EEU06045
AOHAI: A318-060045W-EU1
Input 100-240V AC 50/60Hz 0.15A,
Output 6VDC 0.45A 2.7W (EU plug).
Average active efficiency – 73.8%
VTPL: VT05EUK06045
AOHAI: A318-060045W-UK1
Input 100-240V AC 50/60Hz 0.15A,
Output 6VDC 0.45A 2.7W (UK plug).
Average active efficiency – 73.8%
Power consumption Operating condition
Off mode: 0.6W
Network standby mode: 1W

Limited Warranty

Customer Service
VTech CS 2000 DECT Cordless Phone - Symbol 3 +49 (0) 461 – 95775 – 415
VTech CS 2000 DECT Cordless Phone - Symbol 4 VTech-phones-de@ingrammicro.com

VTech Product Warranty
Thank you for purchasing this cordless phone from VTech.

  1. The product is covered by a one-year warranty from the date of purchase (date from which the warranty period starts), against any defects in materials or workmanship
  2. The product may be returned to the place of purchase.
  3. During the limited warranty period, VTech’s authorized service representative will examine the product and, if it is found to be defective due to faulty materials or workmanship, will replace the product at their discretion.
  4. If the product covered by this warranty is damaged due to misuse, modification, or unauthorized repair, or because of faulty batteries, battery discharge, or incorrect electrical connections, then this warranty becomes void.
  5. This warranty is personal to the original purchaser and is not transferable.
  6. Breakages to the LCD screen are not covered by the warranty.

Please retain your original sales receipt as proof of purchase.
To obtain warranty service, please visit our website at www.vtechphones.eu.

What is in the box

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

CS2000 seriesVTech CS 2000 DECT Cordless Phone - in the box 1CS2050 seriesVTech CS 2000 DECT Cordless Phone - in the box 2

1 set
CS2000, CS2001, CS2002, CS2003
CS2050, CS2051, CS2052, CS2053

VTech CS 2000 DECT Cordless Phone - in the box 3

1 set for CS2000 | CS2050
2 sets for CS2001 | CS2051
3 sets for CS2002 | CS2052
4 sets for CS2003 | CS2053

VTech CS 2000 DECT Cordless Phone - in the box 41 set for CS2001 | CS2051
2 set for CS2002 | CS2052
3 sets for CS2003 | CS2053

Connect and charge

Install the battery
NOTES

  • Use only the battery provided.
  • Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.
  • If the handset is not used for a long time, disconnect and remove the battery to prevent possible leakage.

Connect the telephone base
NOTES

  • Use only the adapters provided.
  • Make sure the electrical outlets are not controlled by wall switches.
  • Connect the power adaptor in a vertical or floor mount position only. The adapter’s prong is not designed to hold the weight of the unit, so do not connect it to any ceiling, under-the-table, or cabinet outlets. Otherwise, the adaptor may not properly connect to the mains.

VTech CS 2000 DECT Cordless Phone - Connect and charge

Connect the charger
NOTES

  • Use only the adapters provided.
  • Make sure the electrical outlets are not controlled by wall switches.
  • Connect the power adaptor in a vertical or floor mount position only. The adapter’s prong is not designed to hold the weight of the unit, so do not connect it to any ceiling, under-the-table, or cabinet outlets. Otherwise, the adaptor may not properly connect to the mains.

VTech CS 2000 DECT Cordless Phone - Connect the charger

Charge the battery
Place the handset in the telephone base or charger to charge.

CS2000 series

VTech CS 2000 DECT Cordless Phone - Charge the battery

CS2050 seriesVTech CS 2000 DECT Cordless Phone - Charge the battery 2

Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).

Battery indicators Battery status Action
VTech CS 2000 DECT Cordless Phone - flashesflashes The battery has no charge or very little charge. The handset cannot be used. Charge without interruption (at least 30 minutes).
VTech CS 2000 DECT Cordless Phone - steadily onsteadily on The battery has enough charge to be used for a short time. Charge without interruption (at least 30 minutes).
VTech CS 2000 DECT Cordless Phone - flashes 2flashes Battery charging in progress. If full battery charging is reached, the icon will stop
animation in the cycle, even if the handset is on the charging cradle.
VTech CS 2000 DECT Cordless Phone - steadily 2on
steadily
The battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.

When it is fully charged, you can expect the following performance:

Operation  Operating time
While in handset use (talking*) 13 hours
While not in use (standby**) 8 days

* Operating times vary depending on your actual use and the age of the battery.
** Handset is not charging or in use.

NOTES

  • Placing the handset in the charger will bypass the set date and time, and voice guide.
  • For best performance, keep the handset in the charger when not in use.
  • The battery is fully charged after 16 hours of continuous charging.
  • If you place the handset in the charger without plugging in the battery, the screen displays NO BATTERY.

Check the battery level

After you have installed the battery, check the battery level on the handset screen.

  • If the battery icon is VTech CS 2000 DECT Cordless Phone - Symbol 5 or VTech CS 2000 DECT Cordless Phone - Symbol 5 flashes, then go to Set the date and time (both CS2000 and CS2050 series) and Set the answering system through voice guide (CS2050 series only).
  • If the screen is blank or VTech CS 2000 DECT Cordless Phone - flashes flashes, then the battery needs to be charged. Go to charge the battery before you do any settings or operations.

Check for dial tone
Press VTech CS 2000 DECT Cordless Phone - Symbol 6. If you can hear a dial tone, the installation is successful.

If you do not hear a dial tone

  • Make sure the installation procedures described above are properly done.
  • It may be a wiring problem. If you have changed your telephone service to a digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Set date and time

After you install your telephone or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time.

  1. Use the dialing keys (0-9) to enter the month (MM), date (DD), and year (YY). Then press SELECT.
  2. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press ▼ or ▲ to choose AM or PM.
  3. Press SELECT to save.

NOTE

  • If you want to skip this, press VTech CS 2000 DECT Cordless Phone - Symbol 7.

Operating range

When the handset is out of range, it displays Out of range or No power at base.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press VTech CS 2000 DECT Cordless Phone - Symbol 6. Move closer to the telephone base, and then press VTech CS 2000 DECT Cordless Phone - Symbol 6 to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

Handset Overview

CS2000 series CS2050 series
VTech CS 2000 DECT Cordless Phone - Handset Overview 1 VTech CS 2000 DECT Cordless Phone - Handset Overview 2
1 Earpiece
2 LCD display
3 VTech CS 2000 DECT Cordless Phone - icon 1 • During a call, press to mute/unmute the microphone.
• When the handset is ringing, press to mute the ringer temporarily.
• Press to initiate an intercom call.
• Delete digits while dialing.
4 VTech CS 2000 DECT Cordless Phone - icon 2 • Press to review the caller ID log when the telephone is not in use.
• Press to scroll up while in a menu.
• Press to increase the listening volume when on a call, or increase the message playback volume.
• While entering names or numbers, press to move the cursor to the left.
VTech CS 2000 DECT Cordless Phone - icon 3 • Press to review the redial list when the telephone is not in use.
• Press to scroll down while in a menu.
• Press to decrease the listening volume when on a call, or decrease the message playback volume.
• While entering names or numbers, press to move the cursor to the right.
5 VTech CS 2000 DECT Cordless Phone - Symbol 7 • Hang up a call.
• Return to the previous menu or idle mode without making changes.
• Silence the handset ringer temporarily while the phone is ringing.
6 VTech CS 2000 DECT Cordless Phone - icon 4 • Press and hold to set and turn the ringer on/off.
7 VTech CS 2000 DECT Cordless Phone - icon 5 • Use as a flash during a call.
8 VTech CS 2000 DECT Cordless Phone - icon 6 • Enter to call blocker menu.
• Review the Black list.
• Set the block modes.
• Select the call types to block.
9 VTech CS 2000 DECT Cordless Phone - icon 7 • Press to display the menu.
• Once in the menu, press to select an item or save an entry or setting.
10 VTech CS 2000 DECT Cordless Phone - Symbol 6 • Press to make or answer a call using the handset.
• Press to turn on the handset speakerphone, press again to resume normal handset use.
11 VTech CS 2000 DECT Cordless Phone - icon 8 • Enter a space character during text editing.
• Direct memory key 1: when the phone is not in use, press to quickly dial the stored number.
VTech CS 2000 DECT Cordless Phone - icon 9 • Direct memory key 2: when the phone is not in use, press to quickly dial the stored number.
VTech CS 2000 DECT Cordless Phone - icon 10 • Direct memory key 3: when the phone is not in use, press to quickly dial the stored number.
CS2050 series only
11 VTech CS 2000 DECT Cordless Phone - icon 9 • Delete messages in the answering system.
VTech CS 2000 DECT Cordless Phone - icon 12 • Repeat the current message during message playback.
• Press twice to skip to the previous message.
VTech CS 2000 DECT Cordless Phone - icon 13 • Stop message playback.
VTech CS 2000 DECT Cordless Phone - icon 14 • Forward current message during message playback.
• Skip to next message.
12 VTech CS 2000 DECT Cordless Phone - icon 15 • Press and hold to lock the keypad and again to unlock it.
13 VTech CS 2000 DECT Cordless Phone - icon 16 • Press to review the phonebook.
14 Microphone

Handset display icons overview

VTech CS 2000 DECT Cordless Phone - overview

VTech CS 2000 DECT Cordless Phone - flashes • The battery is low and needs charging.
VTech CS 2000 DECT Cordless Phone - icon 17 • The battery is charging in progress.
VTech CS 2000 DECT Cordless Phone - icon 18 • The battery is fully charged.
VTech CS 2000 DECT Cordless Phone - icon 19 • Handset ringer is off.
VTech CS 2000 DECT Cordless Phone - icon 20 • When there are new and unread voicemail messages.
VTech CS 2000 DECT Cordless Phone - icon 21 • Keypad lock is on.
VTech CS 2000 DECT Cordless Phone - icon 22 • Alarm alert is on.
VTech CS 2000 DECT Cordless Phone - icon 23 • CS2050 series only.
• Steadily ON: When the answering system is on.
• Flash: When a new TAM message is received.
VTech CS 2000 DECT Cordless Phone - icon 24 • Speakerphone is on.
VTech CS 2000 DECT Cordless Phone - icon 25 • When a new call is received.
VTech CS 2000 DECT Cordless Phone - icon 26 • When the handset is within the range of the base.
• Off when the handset is out of the coverage range.
VTech CS 2000 DECT Cordless Phone - icon 27 • Line is in use.
• Flash when there is an incoming call.
VTech CS 2000 DECT Cordless Phone - icon 28 • When Block mode is turned on, it will block all unknown calls.
VTech CS 2000 DECT Cordless Phone - icon 29 • When an intercom call is connected.
VTech CS 2000 DECT Cordless Phone - icon 30 • Return to previous menu level.
• Cancel the current action.
VTech CS 2000 DECT Cordless Phone - icon 31 • Clear a character or stop the alarm.
• Mute/unmute during a call.
• Stop the alarm.

Telephone Charger Overview

VTech CS 2000 DECT Cordless Phone - Telephone charger1 Charging pole

Telephone-based Overview

CS2000 seriesVTech CS 2000 DECT Cordless Phone - Telephone base

1 VTech CS 2000 DECT Cordless Phone - icon 32 Press to page all handsets.
2 VTech CS 2000 DECT Cordless Phone - icon 33IN USE LED • When the handset is in use.
• Flashes when another telephone is in use on the same line.
3 Charging pole

CS2050 series

VTech CS 2000 DECT Cordless Phone - Telephone charger 2

1 X DELETE  Delete message.
VTech CS 2000 DECT Cordless Phone - icon 34 Fast forward/ next message.
VTech CS 2000 DECT Cordless Phone - icon 35 PLAY/STOP • Play message.
• Stop message.
VTech CS 2000 DECT Cordless Phone - icon 36 Reverse/ previous message.
2 LCD Window Show the number of messages recorded in the answering system.
3 VTech CS 2000 DECT Cordless Phone - icon 37 Increase the base volume.
4 VTech CS 2000 DECT Cordless Phone - icon 32 Press to page all handsets.
5 VTech CS 2000 DECT Cordless Phone - icon 33IN USE LED • When the handset is in use, or when the answering system is answering an incoming call.
• Flashes when another telephone is in use on the same line.
6 Charging pole
7 VTech CS 2000 DECT Cordless Phone - icon 38 Power on/ off the answering system.
8 VTech CS 2000 DECT Cordless Phone - icon 39 Decrease the base volume.

Menu navigation

In idle mode

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7.
  2. Press ▲/▼ of VTech CS 2000 DECT Cordless Phone - icon 2VTech CS 2000 DECT Cordless Phone - icon 3 to scroll to a menu option.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • You can also press VTech CS 2000 DECT Cordless Phone - Symbol 7 to return to the previous menu.
    • Press and hold VTech CS 2000 DECT Cordless Phone - Symbol 7 to return to idle mode.
ANS. MACHINE (CS2050 series only) CALL BLOCKER
• MSG PLAYBACK
• DEL ALL OLD
• MEMO
• TAM ON/OFF
• TAM SETTINGS
• BLACK LIST
• SETTINGS
CALL LIST  PHONEBOOK
Under a selected Call list entry
• DETAILS
• ADD TO PB
• ADD TO BLIST
• DELETE
• DELETE ALL
• CATEGORY
Under a selected Phonebook entry:
• ADD
• ADD TO VIP/DEL FROM VIP
• VIEW
• EDIT
• DELETE
• DELETE ALL
• PB STATUS
Under a selected VIP entry:
• VIEW
• DELETE
• DELETE ALL
BS SETTINGS  HS SETTINGS
• BS RINGER (CS2050 series only)
• RING VOLUME (CS2050 series only)
• DELETE HS
• DIAL MODE
• FLASH TIME
• CHANGE PIN
• ECO MODE
• ALARM
• RING SETUP
• TONE SETUP
• LANGUAGE
• RENAME HS
• AUTO ANSWER
• DATE & TIME
• DIRECT MEM.
REGISTRATION  DEFAULT
• PIN? • PIN?

Make, answer, or end a call

Predial a call

  1. Enter the telephone number.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to make corrections.
  2. Press VTech CS 2000 DECT Cordless Phone - Symbol 6 to dial.

Direct memory dial

  • When the phone is not in use, press and hold a direct memory key 1, 2 or 3 if you have previously saved the numbers for quick dial (See Direct memory).

Answer a call

  • Press VTech CS 2000 DECT Cordless Phone - Symbol 6, or
  • Lift the handset to answer if AUTO ANSWER is on.

End a call

  • Press VTech CS 2000 DECT Cordless Phone - Symbol 7 or place the handset in the handset charger.

Turn the handset ringer on/off

  • Press and hold VTech CS 2000 DECT Cordless Phone - icon 4.

Turn the keypad lock on/off

  • Press and hold VTech CS 2000 DECT Cordless Phone - icon 15.

Share call
You can use two cordless handsets at a time on an outside call.

To make a 3-way conversation

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 on the handset during a call.
  2. Press ▼/▲ to select INTERCOM.
  3. Press VTech CS 2000 DECT Cordless Phone - Symbol 6 to answer the call on the destination handset.
  4. Press and hold VTech CS 2000 DECT Cordless Phone - icon 15 on the initiating handset.
    CONFERENCE displays.

Adjust the listening volume
To adjust the listening volume on a cordless handset

  • During a call, press ▼/▲.

NOTES

  • The handset and speakerphone volume settings are independent.
  • When the volume reaches the minimum or maximum setting, you hear two beeps.

Call waiting
When you subscribe to a call waiting service with your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call.

  • Press VTech CS 2000 DECT Cordless Phone - icon 5 to put the current call on hold and take the new call.
  • Press VTech CS 2000 DECT Cordless Phone - icon 5 at any time to switch back and forth between calls.

If you also subscribe to a caller ID service, it will let you see the name and telephone number of the caller during call waiting.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:

  • You have both caller ID and call waiting, but as separate services (you may need to combine these services);
  • You have only a caller ID service, or only a call waiting service, or
  • You do not subscribe to caller ID or call waiting services.

There are fees for caller ID services. In addition, services may not be available in all areas.

Redial list

Review a redial list entry

  1. Press VTech CS 2000 DECT Cordless Phone - icon 3 to enter the redial list.
  2. Press ▼/▲repeatedly to browse until the desired entry displays.

NOTE

  • You hear a double beep when you reach the beginning or end of the redial list.

Store a dial number in the phonebook

  1. Press VTech CS 2000 DECT Cordless Phone - icon 3 to enter the redial list.
  2. Press ▼/▲ repeatedly to browse until the desired entry displays.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 and then press ▼/▲ to select ADD TO PB.
  4. Press VTech CS 2000 DECT Cordless Phone - icon 7 to enter name.
  5. Press VTech CS 2000 DECT Cordless Phone - icon 7 to enter a number.
  6. Press VTech CS 2000 DECT Cordless Phone - icon 7 and then press ▼/▲ to select MELODY 1 to MELODY 10.
  7. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.

Redial a call from the list
Using a cordless handset

  1. Press VTech CS 2000 DECT Cordless Phone - icon 3 to enter the redial list.
  2. Press ▼/▲ repeatedly to browse until the desired entry displays.
  3. Press VTech CS 2000 DECT Cordless Phone - Symbol 6 to dial.

NOTE

  • If there is no number in the list, the display shows EMPTY.

Delete a redial list entry

  1. Press VTech CS 2000 DECT Cordless Phone - icon 3 to enter the redial list.
  2. Press ▼/▲ repeatedly to browse until the desired entry displays.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7, and then press ▼/▲ to select DELETE.
  4. Press VTech CS 2000 DECT Cordless Phone - icon 7 twice to confirm.

Delete all dial entries

  1. Press VTech CS 2000 DECT Cordless Phone - icon 3 to enter the redial list.
  2. Press ▼/▲ repeatedly to browse until the desired entry displays.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7, and then press ▼/▲ to select DELETE ALL.
  4. Press VTech CS 2000 DECT Cordless Phone - icon 7 twice to confirm.

Find handset

This feature helps you find all system handsets.

CAUTIONS

  • Do not press and hold VTech CS 2000 DECT Cordless Phone - icon 32 for more than four seconds. It may lead to handset deregistration.
  • If the handset displays To register HS… and …see manual, refer to Frequently Asked Questions to register the handset back to the telephone base.

To start paging
Press VTech CS 2000 DECT Cordless Phone - icon 32 on the telephone base.

  • All idle handsets ring and display PAGING.

NOTE

  • Paging tone continues on the other handset.

To end paging

  • Press VTech CS 2000 DECT Cordless Phone - icon 32 again on the telephone base.
  • Press VTech CS 2000 DECT Cordless Phone - Symbol 6, VTech CS 2000 DECT Cordless Phone - icon 1, VTech CS 2000 DECT Cordless Phone - Symbol 7 on the handset;
    or
  • Place the handset in the handset base/charger.

NOTE

  • Paging tone stops when paging stops.

Use the phone menu

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ until the screen displays the desired feature menu.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select and enter the menu.
    • To return to the previous menu, press VTech CS 2000 DECT Cordless Phone - icon 1 on the phone.
    • To return to idle mode, press and hold VTech CS 2000 DECT Cordless Phone - icon 1 on the phone.

Phonebook

The phonebook can store up to 60 entries, which is shared with the black list.
Each entry may consist of a telephone number up to 24 digits and a name up to 12 characters.
You can mark a phonebook entry as a VIP, and a VIP entry will be marked with a VTech CS 2000 DECT Cordless Phone - icon 42.

Add a phonebook entry

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7, and then press ▼/▲ to choose PHONEBOOK. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
    • ALL CONTACTS displays. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • If there is no entry in the list, the display shows EMPTY.
  2. Press VTech CS 2000 DECT Cordless Phone - icon 7.
    ADD displays.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 to add entry.
    • NAME displays. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Enter the name of the phonebook entry.
    • Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to delete.
    • NUMBER displays.
  5. Press VTech CS 2000 DECT Cordless Phone - icon 7, and then enter the telephone number of the entry.
    • Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to delete.
    • MELODY 1 displays. Press ▼/▲ to select your preferred ringtone from MELODY 1 to MELODY 10.
  6. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm the entry.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to delete.

Review the phonebook entries
Entries are sorted alphabetically.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 16 when the cordless handset is not in use.
    • The screen displays the first entry in the phonebook.
  2. Press ▼/▲ to browse through the phonebook, or use the dialing keys to start a name search.

-OR-

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose PHONEBOOK, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • ALL CONTACTS displays. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • The screen displays the first entry in the phonebook.
    • Press ▼/▲ to choose to browse through the phonebook.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the desired entry displays.
  4. Press ▼/▲ to choose VIEW, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.

NOTE

  • You hear a double beep when you reach the beginning or end of the phonebook.

Add a phonebook entry to the VIP list

  1. Press VTech CS 2000 DECT Cordless Phone - icon 16 when the cordless handset is not in use.
    • The screen displays the first entry.
  2. Press ▼/▲ to browse through the entries, or use the dialing keys to start a name search.

-OR-

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7, and then press ▼/▲ to choose PHONEBOOK. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
  2. Press VTech CS 2000 DECT Cordless Phone - icon 7 again to choose ALL CONTACTS.
    • The screen displays the first entry.
    Press ▼/▲ to browse through the entries.
  3. When the desired entry displays, press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • ADD displays.
  4. Press ▼/▲ to choose ADD TO VIP and then press to confirm.
    NOTE
    • VIP entry will be marked with a VTech CS 2000 DECT Cordless Phone - icon 42.

Review VIP entries
Entries are sorted alphabetically.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose PHONEBOOK, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose VIP, then press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
  4. The screen displays the first entry.
    Press ▼/▲ to choose and browse through the entries.
  5. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the desired entry displays.
  6. Press ▼/▲ to choose VIEW, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.

Remove a VIP entry
Method 1:

  1. Press VTech CS 2000 DECT Cordless Phone - icon 16 when the cordless handset is not in use.
    • The screen displays the first entry.
  2. Press ▼/▲ to browse through the entries, or use the dialing keys to start a name search.

-OR-

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7, and then press ▼/▲ to choose PHONEBOOK. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
  2. Press VTech CS 2000 DECT Cordless Phone - icon 7 again to choose ALLCONTACTS.
    • The screen displays the first entry.
    Press ▼/▲ to browse through the entries.
  3. When the desired entry displays, press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • ADD displays.
  4. Press ▼/▲ to choose DEL FROM VIP and then press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.

Method 2:

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7, and then press ▼/▲ to choose PHONEBOOK. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
  2. Press ▼/▲ to choose VIP. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
    • The screen displays the first VIP entry. Press ▼/▲ to browse through the VIP entries.
  3. When the desired entry displays, press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to choose DELETE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select and confirm.

NOTE

  • The VIP entry will be removed from the VIP list but will remain in the phonebook entries. If you want to delete the entry from both the VIP list and phonebook, see Delete a phonebook entry/all entries.

Remove all VIP entries

  1. Search for the desired entry in the VIP list (see Review VIP entries).
  2. When the desired entry displays, press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • VIEW displays.
  3. Press ▼/▲ to select DELETE ALL, and then press VTech CS 2000 DECT Cordless Phone - icon 7 twice to select and confirm.
    • All VIP entries will be removed from the list, but the entry will remain in the phonebook entries.

Check the number of phonebook entries used

  1. Press VTech CS 2000 DECT Cordless Phone - icon 16 when the cordless handset is not in use.
  2. Press VTech CS 2000 DECT Cordless Phone - icon 7 and then ▼/▲ to choose PB STATUS.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 again to select.
    • e.g. 09/30 USED displays.

-OR-

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose PHONEBOOK, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • ALL CONTACTS displays.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 and then ▼/▲ to choose PB STATUS.
  4. Press VTech CS 2000 DECT Cordless Phone - icon 7 again to select.
    • e.g. 09/30 USED displays.

Dial a phonebook entry

  1. Search for the desired entry in the phonebook (see Review the phonebook entries).
  2. Press VTech CS 2000 DECT Cordless Phone - Symbol 6 to dial.

Edit a phonebook entry

  1. Search for the desired entry in the phonebook (see Review the phonebook entries).
  2. When the desired entry displays, press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • ADD displays.
  3. Press ▼/▲ to select EDIT, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to delete the name and number.
    • Re-enter the new name and number and the ringer melody.
    • Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • You hear a confirmation tone.

Delete a phonebook entry/all entries

  1. Search for the desired entry in the phonebook (see Review the phonebook entries).
  2. When the desired entry displays, press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • ADD displays.
  3. Press ▼/▲ to select DELETE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 twice to select and confirm.
    • The entry is deleted, and you hear a confirmation tone.

NOTE

  • If you want to delete all phonebook entries, press ▼/▲ to select DELETE ALL instead of DELETE.
  • Entries will be deleted from both the VIP list and the phonebook.

Call list

This feature is available if you have subscribed to the Caller ID service from your local service provider telephone company.
The call list can store up to 20 entries. Each entry may consist of a telephone number up to 24 digits and a name up to 12 characters. Both answered and unanswered calls will be stored in the call list.
Voicemail calls received from your telephone service provider will also be saved in the call list.

Review the call list
Review the call list to find out who called, to return the call, or to copy the caller’s name and number into your phonebook. The latest call is put at the top of the call list. When the call list is full, the oldest call will be replaced by a new call. The unanswered call, which has not been read, is marked with a VTech CS 2000 DECT Cordless Phone - icon 42.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 2 when the phone is not in use.
    – OR –
    Press VTech CS 2000 DECT Cordless Phone - icon 7 and ▼/▲ to select CALL LIST. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
    • The screen displays the first entry in the call list.
  2. Press ▼/▲ to browse. When the desired entry displays, press to select.
    • The screen displays DETAILS.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 to review the details.
    • The screen displays the caller’s name and the date and time of the call.
    • Press* will toggle between the caller’s number and name.

Save a caller list entry to the phonebook

  1. Search for the desired call list entry (see Review the call list).
  2. When the desired entry displays, press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • The screen displays DETAILS.
  3. Press ▼/▲ to choose ADD TO PB, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • The screen displays the telephone number.
  4. Use dialing keys to enter the name. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • The name and number displays.
    • Use the dialing keys to edit the number, if necessary.
  5. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • MELODY 1 displays.
  6. Press ▼/▲ to select your preferred ringtone from MELODY 1 to MELODY 10.
  7. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • You hear a confirmation tone.

While entering names and numbers

  • Press ▼/▲ to move the cursor to the left or right.
  • Press VTech CS 2000 DECT Cordless Phone - icon 1 to erase a digit.
  • Press and hold VTech CS 2000 DECT Cordless Phone - icon 1 to erase all digits.
  • Press VTech CS 2000 DECT Cordless Phone - icon 8 to add a space.

Save a call list entry to black list

  1. Search for the desired call list entry (see Review the call list ).
  2. When the desired entry displays, press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • The screen displays DETAILS.
  3. Press ▼/▲ to choose ADD TO BLIST, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Use dialing keys to enter the name. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • The name and number displays.
    • Use the dialing keys to edit the number, if necessary.
  5. Press VTech CS 2000 DECT Cordless Phone - icon 7 again to save.
    • You hear a confirmation tone.

Dial a call list entry

  1. Search for the desired call list entry (see Review the call list).
  2. When the desired entry displays, press VTech CS 2000 DECT Cordless Phone - Symbol 6 to dial.

Delete a call list entry

  1. Search for the desired call list entry (see Review the call list).
  2. When the desired entry displays, press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • Press ▼/▲ to until the screen displays DELETE. Press twice to select and confirm.
    • The entry is deleted, and you hear a confirmation tone.

NOTE

  • If you want to delete all call list entries, press ▼/▲ to select DELETE ALL instead of DELETE.

Set the type of calls to be stored in the call list

  1. Press VTech CS 2000 DECT Cordless Phone - icon 2 when the phone is not in use.
    – OR –
    Press VTech CS 2000 DECT Cordless Phone - icon 7 and ▼/▲ to select CALL LIST. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
  2. Press VTech CS 2000 DECT Cordless Phone - icon 7 to display the options.
    Press ▼/▲ to select CATEGORY, and then VTech CS 2000 DECT Cordless Phone - icon 7 press to confirm.
  3. Press ▼/▲ to select ALL CALLS or MISSED CALLS.
  4. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.

NOTE

  • ALL CALLS will store the answered calls and unanswered calls. MISSED CALLS will only store those unanswered calls.

Call blocker

If you have subscribed to the Caller ID service, you can use the call blocker feature to block certain calls automatically.
You can block calls by adding the numbers to the Black List. The Black List can store up to 60 entries, which are shared with the phonebook.
You can also block or allow certain types of calls, for example, calls that have hidden their caller ID, calls without a caller ID, international calls, or calls made from payphones.
You can also choose to block all calls or allow certain calls in the VIP list.
When a call is blocked, the telephone will not ring.

Set block mode

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲to scroll to CALL BLOCKER, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲to scroll to SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press VTech CS 2000 DECT Cordless Phone - icon 7 again to choose BLOCK MODE.
  5. Press ▼/▲to choose BLOCK ALL/ALLOW VIP/BLOCK BLIST/OFF, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • BLOCK ALL – block all unknown calls except numbers stored in the phonebook and VIP list.
    • ALLOW VIP – only allow numbers stored in the VIP list. All other calls will be blocked.
    • BLOCK BLIST – Only block calls with numbers stored in the Black List.
  6. Press ▼/▲to choose ALWAYS ON or TIMED, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • If you choose OFF, the setting will end here. The telephone will ring even if the number is added to the black list.
    • If you choose TIMED, you will need to continue and set the time period.
  7. Use the dialing keys to enter the time to set block mode on, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
  8. Use the dialing keys to enter the time to set block mode off, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to save.

Set the type of calls to be blocked

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲to scroll to CALL BLOCKER, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲to scroll to SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲to scroll to CALL TYPE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  5. Press ▼/▲ to select WITHHELD/INTERNAT’L/UNAVAILABLE/PAYPHONE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • WITHHELD – block all calls that hide their caller ID.
    • INTERNAT’L – block all international calls.
    • UNAVAILABLE – block all calls without a caller ID.
    • PAYPHONE – block all calls made from payphones.
  6. Press ▼/▲ to scroll to ON or OFF.
  7. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    NOTE
    • You can set any or all of the four types of calls to be blocked.

Add a black list entry

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7, and then press ▼/▲ to choose CALL BLOCKER. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
  2. Press VTech CS 2000 DECT Cordless Phone - icon 7 again to choose BLACK LIST.
    • If you have entries in the list, they will be displayed. Press VTech CS 2000 DECT Cordless Phone - icon 7 and ADD displays.
    • If there is no entry in the list, the display shows EMPTY. Press VTech CS 2000 DECT Cordless Phone - icon 7 and ADD displays.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 again to add an entry.
    • NAME displays.
  4. Enter the name of the black list entry.
    • Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
    • Press VTech CS 2000 DECT Cordless Phone - icon 8 to add a space.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to delete.
    • NUMBER displays.
  5. Press VTech CS 2000 DECT Cordless Phone - icon 7, and then enter the telephone number of the entry.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to delete.
  6. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save the entry.

Review black list entries
Entries are sorted alphabetically.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7, and then press ▼/▲ to choose CALL BLOCKER. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
  2. Press VTech CS 2000 DECT Cordless Phone - icon 7 again to choose BLACK LIST.
    • The screen displays the first entry.
  3. Press ▼/▲ to browse through the entries, or use the dialing keys to start a name search.

NOTE

  • You hear a double beep when you reach the beginning or end of the list.

Edit a black list entry

  1. Search for the desired call block entry (see Review black list entries).
  2. When the desired entry displays, press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • The screen displays ADD.
  3. Press ▼/▲ to scroll to EDIT. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • Press ▼/▲ to move the cursor to the left or right.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to delete the name and number.
    • Press and hold VTech CS 2000 DECT Cordless Phone - icon 1 to erase all digits.
    • Press VTech CS 2000 DECT Cordless Phone - icon 8 to add a space.
  4. Use the dialing keys to edit the name and the number, and then press to save.

Delete a black list entry/all entries

  1. Search for the desired call block entry (see Review black list entries).
  2. When the desired entry displays, press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • The screen displays ADD.
  3. Press ▼/▲ to scroll to DELETE. Press VTech CS 2000 DECT Cordless Phone - icon 7 twice to select and confirm.
    • You hear a confirmation tone and the screen displays the next entry.

NOTE

  • If you want to delete all block entries, press ▼/▲ to select DELETE ALL instead of DELETE.

Retrieve voicemail

When you receive a voicemail, the handset and the telephone base display New voicemail and/or VTech CS 2000 DECT Cordless Phone - icon 20.
To retrieve, you typically dial an access number provided by your telephone service provider and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

NOTE

  • After you have listened to all new voicemail messages, the indicators on the screen turn off automatically.

Answering system (CS2050 series only)

Message playback
If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first).
When playback begins, you hear the total number of messages followed by the date and time of the message.
After the last message, the telephone announces, “End of messages.”

NOTE

  • Make sure you set the date and time correctly.
  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS. MACHINE, and then press to select.
  3. Press ▼/▲ to scroll to MSG PLAYBACK, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • If there is no message, the display shows TAM EMPTY and returns to the previous menu option
    • If there is a message, the display shows the date and time (10/21 11-05A), i.e., on October 21st and at 11:05 am.
    • Press MENU to control the playback.

The first received message will play first, while the new voice message is indicated by a VTech CS 2000 DECT Cordless Phone - icon 25 icon. Once the message is played, it will be saved automatically, and the VTech CS 2000 DECT Cordless Phone - icon 25 icon will disappear.

Control the playback
Using the handset:

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select ANS. MACHINE.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 again to select MSG PLAYBACK.
  4. Press VTech CS 2000 DECT Cordless Phone - icon 7 to display STOP, FORWARD, PREVIOUS, and DELETE options.
    You can also press the keys on your handset to control.
    STOP (VTech CS 2000 DECT Cordless Phone - icon 13) – Message playback stops and returns to the previous menu.
    FORWARD (VTech CS 2000 DECT Cordless Phone - icon 14) – Play the next new message if available.
    PREVIOUS (VTech CS 2000 DECT Cordless Phone - icon 12) – Play the current message from the beginning.
    DELETE (VTech CS 2000 DECT Cordless Phone - icon 9) – Delete the currently playing message and continue to play the next message if available. If there is no more message, it will return to the previous menu option.
    • You can adjust the volume by ▼/▲.

Using the telephone base:

  • Press VTech CS 2000 DECT Cordless Phone - icon 35 /PLAY/STOP to start or stop message playback.
  • Press VTech CS 2000 DECT Cordless Phone - icon 34 to play the next new message if available.
  • Press VTech CS 2000 DECT Cordless Phone - icon 36 to play the current message from the beginning.
  • Press VTech CS 2000 DECT Cordless Phone - icon 43/DELETE to delete the currently playing message and continue to play the next message if available.
  • Pressing VTech CS 2000 DECT Cordless Phone - icon 37/VTech CS 2000 DECT Cordless Phone - icon 39 to adjust the volume.

Delete all messages
If you want to delete all the old messages, you can:

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS. MACHINE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to scroll to DEL ALL OLD, and press VTech CS 2000 DECT Cordless Phone - icon 7.
    • The display shows CONFIRM?
  4. Select and press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm, or VTech CS 2000 DECT Cordless Phone - icon 1 to return to the previous menu option.

Using the telephone base:

  • When the telephone is not in use, press and hold VTech CS 2000 DECT Cordless Phone - icon 43/DELETE to delete all messages.

Message indicator on base

Display Description
0F-> — Answering machine is OFF.
The answering machine is OFF, and no new answering machine messages have been received.
OF /XX Flashing XX alternatively with OF: Answering machine is OFF, and there are XX new voice messages received, where XX is from 01 to 59.
0n-> XX The answering machine is ON, and XX is the number of messages in the answering machine memory.
00 Steadily on: No voice messages in the answering machine.
XX Flash: There are XX new voice messages received, where XX is from 01 to 59.
Steadily on: Playing the current XX incoming old message.
Flashing: Playing the current XX incoming new message.
ZZ Steadily on: There are ZZ old voice messages kept in the answering machine memory (no new voice messages).
XX/FF Flashing XX alternatively with FF: There are XX new voice messages received, where XX is from 01 to 59, and the answering machine memory is full.
FF Flashing FF: The answering machine memory is full, and there are no new messages; only old messages are kept.
–/XX Flashing XX alternatively with–: Time is not set, and there are XX new voice messages received, where XX is from 01 to 59.
Flashing – -: Time is not set, and there are old voice messages kept in the answering machine memory only (no new voice messages).
A1/A2 Steadily on: Playing the current outgoing message (OGM) where A1 is the Answer & Record OGM and A2 is the Answer Only OGM.
XX/An Flashing XX alternatively with An: XX new incoming message is now recording. An denotes that the incoming message recording is in progress.
rA Flashing: Remote access is in progress.
LX Steadily on: Indicate the current volume level where X is from 1 to 8 (non-cyclic).

Record memo
Regardless of whether the answering machine is on or off, you can record memos as reminders for yourself.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS. MACHINE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to scroll to MEMO, and press VTech CS 2000 DECT Cordless Phone - icon 7. It will start recording.
    • Select and press VTech CS 2000 DECT Cordless Phone - icon 7 to stop and save the recording, or
    • Select and press VTech CS 2000 DECT Cordless Phone - icon 1 to stop the recording without saving and then to return to the previous menu option.

Call intercept
To talk to the person whose message is being recorded, you can press VTech CS 2000 DECT Cordless Phone - Symbol 6 on the handset.

Remote access
Your phone lets you check your messages or otherwise operate your answering machine by calling the answering machine when you are away from home and then dialling a 4-digit remote access PIN from a tone-dialling phone. The 4-digit remote access PIN code is used to prevent other people from unauthorised access to your answering machine.
Make sure that Remote Access is turned on (see Turn on/off remote access section), and then you can ring your phone from another tone-dialling phone to switch the answering machine on or off, and/or listen to your messages remotely.

Access your answering machine remotely:

  1. Place a call from a tone-dialling phone to your phone.
  2. When the answering machine answers the call and starts playing the outgoing message, press the * key. The outgoing message will stop playing.
  3. Enter the 4-digit Remote Access PIN (default PIN is 0000). You will hear a single confirmation beep if the PIN is accepted, and you then need to press 5 to start playing any messages.
    NOTES
    ● The * must be entered while the outgoing message is still playing, and the 4-digit PIN should follow without any delays.
    ● If the 4-digit Remote Access PIN is entered incorrectly, you will hear three error beeps, and you can try again, but if it happens three times consecutively, the line will be released automatically.
  4. Press the following keys to carry out your desired function.
Keys Functions
While the message is not playing While the message is playing
2 Delete the current message playing.
4 Press once to repeat the current message from the beginning.
Press twice to skip back to play the previous message.
5 Start playing messages. Stop the current message playback.
6 Skip to play the next message.
7 Turn on the answering machine.
8 Stop the current message playback.
9 Turn off the answering machine.

NOTES

  • If your answering machine is turned off but Remote Access is turned on, the phone will enter the remote access mode after 14 rings and play the ANSWER ONLY outgoing message.
  • You can then enter the * key and the 4-digit remote access PIN (Default PIN: 0000) to activate the remote access feature. When your answering machine memory is full and the answer mode is set to Answer & Record, the answer mode will change to Answer Only automatically. It will change back to ANS & REC (Answer & Record) mode automatically after some messages have been deleted.

Turn on/ off the answering system

By default, your answering system is ON. You can select to turn on or off the system.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS. MACHINE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to scroll to TAM ON/OFF, and press VTech CS 2000 DECT Cordless Phone - icon 7.
  4. Press ▼/▲ to scroll to ON or OFF.
  5. Select ON and press OK to turn on the system. The VTech CS 2000 DECT Cordless Phone - icon 23 icon displays when idle.
    -OR-
    Select OFF and press OK to turn off the system, and the VTech CS 2000 DECT Cordless Phone - icon 23 icon disappears when idle.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to return to the previous menu option.

Using the telephone base:

  • Press VTech CS 2000 DECT Cordless Phone - icon 38 to turn on or off the answering machine.

Handset settings

Set languages
The LCD language is preset to German.
You can select English, French, Dutch, Italian, Spanish, or Portuguese to be used in all screen displays.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose HS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • ALARM displays.
  3. Press ▼/▲to scroll to LANGUAGE.
  4. Press VTech CS 2000 DECT Cordless Phone - icon 7 to choose LCD language.
  5. Press ▼/▲ to choose the language, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • The screen returns to the previous menu.
    • You hear a confirmation tone.

Set date and time

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose HS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲to scroll to DATE & TIME and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲to scroll to
    • DATE FORMAT
    • TIME FORMAT
    • SET TIME

Set date format

  1. Follow the Set date and time and reach DATE FORMAT. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  2. Press ▼/▲ to choose DD-MM-YY or MM-DD-YY format.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.

Set time format

  1. Follow the Set date and time and reach TIME FORMAT. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  2. Press ▼/▲ to choose 12HR or 24HR format.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.

Set date and time

  1. Follow the Set date and time and reach SET TIME. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  2. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
  3. Use the dialing keys (0-9) to enter the year (YYYY), and then press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
  4. Use the dialing keys (0-9) to enter the date (DD) and month (MM). Then, press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • The screen returns to the previous menu.
    • You hear a confirmation tone.

Ringer

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose HS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose RING SETUP, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select. There are 3 options:
    • INT. RING – Internal call ringtone
    • EXT. RING – External call ringtone
    • RING VOLUME – Ringer volume

Set ringer melody
You can choose from different ringer melodies for each handset.

  1. Follow Ringer and reach the RING SETUP option.
  2. Press ▼/▲ to choose the internal call ringtone or the external call ringtone.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7.
  4. Press ▼/▲ to select your preferred ringtone from MELODY 1 to MELODY 10.
    VTech CS 2000 DECT Cordless Phone - icon 42 displays next to the current selection.
  5. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • You hear a confirmation tone.

NOTE

  • If you turn off the ringer volume, you will not hear ringer tone samples.

Set ringer volume
You can set the ringer volume or turn the ringer off on each handset.
When the ringer is off, VTech CS 2000 DECT Cordless Phone - icon 19 it appears on the screen.

  1. Follow Ringer and reach the RING SETUP option.
  2. Press ▼/▲ to choose RING VOLUME, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to select from VOLUME OFF to VOLUME 5, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select and save.
    VTech CS 2000 DECT Cordless Phone - icon 42 displays next to the selection.
    • You hear a confirmation tone.

NOTE

  • If the ringer volume is set to off, that handset is silenced for all incoming calls except the paging tone.

Tone settings
Set the key tone on or off
You can turn the key tone on or off for each handset. If you turn the key tone off, there are no beeps when you press the keys.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose HS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose TONE SETUP, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • KEY TONE displays.
  4. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  5. Press ▼/▲ to choose ON or OFF.
  6. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • The screen returns to the previous menu.
    • You hear a confirmation tone.

Set alert tones on or off

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose HS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose TONE SETUP, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to choose BATTERY TONE or OUT OF RANGE.
  5. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  6. Press ▼/▲ to choose ON or OFF.
  7. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.

Alarm
Set the alarm on or off, and the alarm time
You can set the ALARM alert with the handset.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose HS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose ALARM, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to choose ON and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • The screen displays 00-00.
  5. Enter the alarm time (in 12-hour or 24-hour setting, as set in the TIME FORMAT setting).
    • The screen displays SNOOZE, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select it.
  6. Press ▼/▲ to choose ON or OFF.
    • The screen returns to the previous menu. You hear a confirmation tone.

Set the alarm off:

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose HS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select ALARM.
  4. Press ▼/▲ to choose OFF.
  5. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select.

Rename handset
You can rename the handset for your easy reference with the base.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose HS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose RENAME HS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • HANDSET _ displays; _ cursor flashes, and you can rename the handset.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to delete and the keypad to enter.
  4. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.

Set auto answer
You can set your handset to auto-answer the call once you lift it from the base.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose HS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose AUTO ANSWER, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to choose ON or OFF.
  5. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to return to the previous menu.

Direct memory
There are three direct memory keys on the handset – dialing keys 1, 2, and 3. You can store a phone number into each of these keys and dial them directly when the phone is not in use.

Set direct memory numbers

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose HS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose DIRECT MEM., and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to choose KEY 1, KEY 2, or KEY 3, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • When NUMBER displays, enter the number and then press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to delete a digit or to return to the previous menu.

Base settings

Ringer (CS2050 series only)

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose BS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press VTech CS 2000 DECT Cordless Phone - icon 7 to select BS RINGER.
  4. Press ▼/▲ to select your preferred ringtone from MELODY 1 to MELODY 5.
    VTech CS 2000 DECT Cordless Phone - icon 42 displays next to the current selection.
  5. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • You hear a confirmation tone.

Set ringer volume (CS2050 series only)
You can set the ringer volume or turn the ringer off.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose BS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose RING VOLUME, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to select from VOLUME OFF to VOLUME 5, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select and save.
    VTech CS 2000 DECT Cordless Phone - icon 42 displays next to the current selection.

Delete handset

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose BS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose DELETE HS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    PIN? – – – – displays; – – – – cursor flashes.
    • Default 4-digit PIN is 0000.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to delete.
    • The PIN will be masked as VTech CS 2000 DECT Cordless Phone - icon 42VTech CS 2000 DECT Cordless Phone - icon 42VTech CS 2000 DECT Cordless Phone - icon 42VTech CS 2000 DECT Cordless Phone - icon 42.
  4. Enter the 4-digit PIN and then press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
  5. Press ▼/▲ to choose the desired handset to be deleted, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
    • Return to BS SETTINGS menu.
    • The deleted handset will be removed from the registered handsets list, and the antenna icon will disappear. REGISTER displays.

NOTE

  • If the PIN is incorrect, the screen returns to the previous menu.

Set dial mode
The dial mode is preset to touchtone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing before using the telephone to make a call.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose BS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose DIAL MODE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to choose TONE or PULSE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    VTech CS 2000 DECT Cordless Phone - icon 42 displays next to the selection.
    • The screen returns to the previous menu.
    • You hear a confirmation tone.

Change the length of flash time

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose BS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose FLASH TIME, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select. There are 3 options:
    • SHORT
    • MEDIUM VTech CS 2000 DECT Cordless Phone - icon 42 (by default)
    • LONG
  4. After you have selected, press to confirm and save.
    • You hear a confirmation tone.

Change the system PIN

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose BS SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to choose CHANGE PIN, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • OLD PIN? – – – – displays; – – – -cursor flashes.
    • Default 4-digit PIN is 0000.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to delete.
    • The PIN will be masked as VTech CS 2000 DECT Cordless Phone - icon 42VTech CS 2000 DECT Cordless Phone - icon 42VTech CS 2000 DECT Cordless Phone - icon 42VTech CS 2000 DECT Cordless Phone - icon 42.
  4. Enter the current 4-digit PIN and then press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.
    • If the old PIN is correct, it will show NEW PIN? – – – – with – – – – cursor flashes.
  5. Enter the new PIN, and press VTech CS 2000 DECT Cordless Phone - icon 7.
  6. Re-enter the new PIN to double confirm.
  7. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.

Turn on/off ECO mode
You can reduce transmission power by setting the ECO mode.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose BS SETTINGS, and then press to select.
  3. Press ▼/▲ to choose ECO MODE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to choose ON or OFF.
    • OFF + is the default setting.
  5. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • Press VTech CS 2000 DECT Cordless Phone - icon 1 to return to the previous menu.

Register a handset

When your handset is deregistered from the telephone base, follow the steps below to register it back to the telephone base.
When your handset is deregistered from the telephone base, follow the steps below to register it back to the telephone base.

  1. Remove the handset from the telephone base.
  2. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  3. Press ▼/▲ to choose REGISTRATION, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    PIN? – – – – displays; – – – – cursor flashes.
  4. Enter the 4-digit system PIN, and press VTech CS 2000 DECT Cordless Phone - icon 7. (Default: 0000)
    Press and hold VTech CS 2000 DECT Cordless Phone - icon 32 at the telephone base for about five seconds until the IN USE light turns on.
    PLEASE WAIT displays.
    REGISTER! displays if the handset did not find and register to the base successfully.
    • If the handset is registered to the base successfully, the base will assign the next available handset number to the handset automatically.
    • You hear a beep when the registration process completes.
    • The registration process takes about 60 seconds to complete.

NOTE

  • If your handset is new, make sure you charge it before attempting registration.

Reset phone settings

You can reset your phone to the default settings. After reset, all settings and entries (except the phonebook) will be deleted.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to choose DEFAULT, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • PIN? – – – – displays; – – – – cursor flashes.
  3. Enter the 4-digit system PIN, and press VTech CS 2000 DECT Cordless Phone - icon 7. (Default: 0000)
  4. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.

Answering system and settings (CS2050 series only)

Set your built-in answering system
The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the outgoing message, messages, and memos is approximately 15 minutes. The actual recording time depends on individual message characteristics.
Your answering system allows you to set your outgoing message, to save and delete messages, activate call screening, to set the number of rings before pick up, and to access remotely.

NOTE

  • Make sure you set the date and time correctly.

Set the answer mode
The answering system has two types of answer modes. One is ANS & REC, and the other one is ANSWER ONLY.
ANS & REC is the default setting, and it answers the calls and allows callers to leave a message. ANSWER ONLY: on the other hand, only answer the calls, but it does not allow callers to leave any messages. It will prompt callers to call back later.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS. MACHINE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to scroll to TAM SETTINGS, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to scroll to ANSWER MODE, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  5. Press ▼/▲ to select ANS & REC or ANSWER ONLY.
  6. Press VTech CS 2000 DECT Cordless Phone - icon 7 to confirm.

Select the answering system language

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS. MACHINE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to scroll to TAM SETTINGS, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to scroll to TAM LANGUAGE, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select. Select from the following languages:
    • DEUTSCH;
    • FRANCAIS; and
    • ENGLISH.

Default outgoing message
The telephone is preset with a greeting that answers calls with “Hello. Your call cannot be taken at the moment. So please leave your message after the tone.” You can use this preset outgoing message, or replace it with your own.

Record your own outgoing message

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS. MACHINE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to scroll to TAM SETTINGS, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to scroll to OGM SETTINGS, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  5. Press ▼/▲ to scroll to ANS & REC or ANSWER ONLY, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  6. Press ▼/▲ to scroll to RECORD MESS, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  7. During RECORDING, select and press VTech CS 2000 DECT Cordless Phone - icon 7 to stop and save the recording and return to the previous menu option.
    • Select and press VTech CS 2000 DECT Cordless Phone - icon 1 to stop the recording without saving and return to the previous menu option.
    • Maximum recording length is 3 minutes.

Play and delete your outgoing message

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS. MACHINE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to scroll to TAM SETTINGS, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to scroll to OGM SETTINGS, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  5. Press ▼/▲ to scroll to ANS & REC or ANSWER ONLY, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  6. Press ▼/▲ to scroll to PLAYBACK, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  7. During PLAYING, press ▼/▲ to select VTech CS 2000 DECT Cordless Phone - icon 7 to stop the outgoing message playback and return to the previous menu option.
    • Select VTech CS 2000 DECT Cordless Phone - icon 1 to delete your outgoing message and return to the previous menu option.
    • The default outgoing message cannot be deleted.

NOTE

  • After you delete your own recorded outgoing message, the answering system answers calls with the default outgoing message

Options during playback

  • Press ▼/▲ on the cordless handset to adjust the listening volume.
  • Press VTech CS 2000 DECT Cordless Phone - Symbol 6 to switch between the speakerphone and the handset earpiece.

Set answer delay
Use this feature to set the number of rings for the answering system to pick up the incoming call.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS. MACHINE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to scroll to TAM SETTINGS, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to scroll to ANSWER DELAY, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  5. Press ▼/▲ to select between TIME SAVER, 2 RINGS, 4 RINGS, 6 RINGS, or 8 RINGS. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save the settings and return to the previous menu option.
    • Press to return to the previous menu option without changing or saving.

Set a record time
Use this feature to set the message recording time.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS. MACHINE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to scroll to TAM SETTINGS, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to scroll to RECORD TIME, and press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  5. Press ▼/▲ to select between 60S, 120S, 180S, or UNLIMITED.
    • Select and press VTech CS 2000 DECT Cordless Phone - icon 7 to save the settings and return to the previous menu option.
    • Select VTech CS 2000 DECT Cordless Phone - icon 1 to return to the previous menu option without changing and saving.

Turn on or off the call screening
Use this feature to choose whether incoming messages can be heard while they are being recorded.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS. MACHINE then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to scroll to TAM SETTINGS, then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to scroll to BS SCREENING.
  5. Press ▼/▲ to choose ON or OFF.
  6. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • You hear a confirmation tone.

Turn on/ off remote access
You can turn on or off the remote access feature to access your messages.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS. MACHINE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to scroll to TAM SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to scroll to REMOTE ACC., and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  5. Press ▼/▲ to select ON or OFF.
  6. Select and press VTech CS 2000 DECT Cordless Phone - icon 7 to save.
    • You hear a confirmation tone.

Change the remote access PIN
Make sure that Remote Access is turned on, and then you can ring your phone from another tone-dialling phone to switch the answering machine on or off, and/or listen to your messages remotely. You can set your own remote access code. Default PIN is 0000.

  1. Press VTech CS 2000 DECT Cordless Phone - icon 7 when the phone is not in use.
  2. Press ▼/▲ to scroll to ANS.MACHINE, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  3. Press ▼/▲ to scroll to TAM SETTINGS, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
  4. Press ▼/▲ to scroll to CHANGE PIN, and then press VTech CS 2000 DECT Cordless Phone - icon 7 to select.
    • The display shows OLD PIN?—
    • Default PIN is 0000.
  5. Enter your current 4-digit remote access PIN.
    • The PIN is masked as VTech CS 2000 DECT Cordless Phone - icon 42VTech CS 2000 DECT Cordless Phone - icon 42VTech CS 2000 DECT Cordless Phone - icon 42VTech CS 2000 DECT Cordless Phone - icon 42.
  6. Press VTech CS 2000 DECT Cordless Phone - icon 7 to enter or to cancel.
    • If you entered the correct current remote access PIN, the display shows NEW PIN?—-; – – – – cursor flashes.
  7. Enter your preferred 4-digit new PIN.
    • The PIN is masked as VTech CS 2000 DECT Cordless Phone - icon 42VTech CS 2000 DECT Cordless Phone - icon 42VTech CS 2000 DECT Cordless Phone - icon 42VTech CS 2000 DECT Cordless Phone - icon 42.
    • The PIN must be 4-digit; otherwise, it will not proceed to the confirmation page.
  8. Re-enter the new PIN in the confirmation page. Press VTech CS 2000 DECT Cordless Phone - icon 7 to save and confirm.
    • You hear a confirmation tone.

General product care

Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub, or shower.

Electrical storms
Electrical storms can sometimes cause power surges that are harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry, nonabrasive cloth. Do not use a dampened cloth or cleaning solvents of any kind.

Storage
When you are not going to use the telephone for some time, unplug the adapter(s) and remove the rechargeable battery from the handset. Store the telephone base, the handset, the charger(s), and the adapter(s) in a cool and dry place.

Frequently asked questions

Below are the questions most frequently asked about the cordless telephone.
If you cannot find the answer to your question, visit our website at www.vtechphones.eu.

My telephone does not work at all. Make sure the telephone base is installed properly, and the battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.
The display shows no line. I cannot hear the
dial tone.
Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.
You may be using a new cable or VoIP service, and the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.
I cannot dial out. Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.
Eliminate any background noise. Mute the handset before dialing, or dial from another room in your home with less background noise.

Go to www.vtechphones.eu (EU) for the latest VTech product news.

VTech CS 2000 DECT Cordless Phone - Symbol 8VTech CS 2000 DECT Cordless Phone - Symbol 9Specifications are subject to change without notice.
© 2025 VTech Communications, Inc.
All rights reserved. v7. 08/25.
CS200x_CS205x_DE_EN_WEBCIB_v7_250826

Documents / Resources

VTech CS 2000 DECT Cordless Phone [pdf] Instruction Manual
CS 2000, CS 2001, CS 2002, CS 2003, CS 2050, CS 2051, CS 2052, CS 2053, CS 2000 DECT Cordless Phone, CS 2000 DECT, Cordless Phone, Phone

References

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