KOPPO is a specialized manufacturer of wireless audio technology, producing active noise-cancelling earbuds, Bluetooth headsets, and smart voice-enabled audio devices.
KOPPO (Dongguan Koppo Electronics Co., Ltd.) is a specialized manufacturer of wireless audio solutions established in 2010. Based in Dongguan, China, KOPPO designs and produces a wide array of Bluetooth audio devices, including True Wireless Stereo (TWS) earbuds, neckband headphones, and Active Noise Cancelling (ANC) headsets.
While KOPPO manufactures products for various consumer labels—most notably the brand COUMI—its corporate name frequently appears on user manuals, safety guides, and regulatory certification labels. The company focuses on integrating smart voice features and hybrid noise cancellation into modern personal audio equipment.
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Remove the earbuds from the charging case to power them on automatically. Open your device's Bluetooth settings and look for the specific model name (e.g., 'Coumi Ear Mate Pro' or 'Coumi Freedom Dots') to connect. If they do not appear, ensure they are not connected to another device.
For the first use, check if there is an insulation film covering the charging contacts on the earbuds. Remove this film to allow charging. Ensure the charging case has power and the contacts are clean.
If the earbuds fail to sync or connect, perform a factory reset. Typically, this involves placing the earbuds in the case (or keeping them powered off) and long-pressing the touch sensor or reset button for 10-15 seconds until the LED indicators flash rapidly.