CalDigit USB-C HDMI Dock

1. General Information

Introduction

Eliminate the confusion surrounding the Type-C connector with a dock that adapts to the interface it is connected to. Thunderbolt 3 and USB-C share the same connector, and up until now Thunderbolt 3 devices have only worked on Thunderbolt 3 host laptops, creating confusion for many users. The USB-C HDMI Dock breaks this mould by utilizing the latest Thunderbolt technology to adapt itself to your laptop. It is essentially a full Thunderbolt 3 (40Gb/s) device that has the latest Thunderbolt advancements in order to be compatible with non-Thunderbolt 3 laptops that feature USB-C. In addition, the USB-C HDMI Dock is also compatible with Thunderbolt 4 computers. Now everyone can benefit from a feature rich dock without compromising on connectivity and compatibility.

General Use Warnings

• Please read the USB-C HDMI Dock manual thoroughly and familiarize yourself with the product before use.
• Avoid using the USB-C HDMI Dock in extremely hot and cold environments. A safe temperature range is between 40°F – 95°F (4.4°C - 35°C).
• Avoid using the USB-C HDMI Dock in humid environments. Moisture and condensation can accumulate in the device and cause damage to the electrical components.
• Only use the power adapter that has been supplied with the USB-C HDMI Dock. An excessive or inadequate power supply can result in unstable performance or device failure.

Safety Warnings

• Keep the USB-C HDMI Dock away from liquids and moisture. Exposure to liquids can result in damaging the unit, electric shock, and result in a fire hazard.
• If your USB-C HDMI Dock gets wet while it is still off, do not turn it on. In the case of any issue with the device, do not attempt to repair or open the device yourself. Doing so can result in personal injury, damage the device, and will void the warranty. If you have any issues, please contact CalDigit Technical Support.

System Requirements

• USB-C computer
• Thunderbolt™ 3 or 4 computer
• macOS 10.14.5 or later
• Windows 10 or later

In the Box

• 1 x USB-C HDMI Dock
• 1 x Power Supply
• 1 x Power Cord
• 1 x Thunderbolt™ 3 Cable

An illustration shows the contents of the box: the CalDigit USB-C HDMI Dock (labeled A), a power supply unit (labeled B), a power cord (labeled C), and a Thunderbolt 3 cable (labeled D).

2. Laptop Compatibility

The USB-C HDMI Dock is intended for use with Thunderbolt 3 (40Gb/s), Thunderbolt 4 (40Gb/s), and USB-C (10Gb/s) laptops. In addition, it can be used with USB-C (5Gb/s) and USB-A (5Gb/s) laptops with reduced functionality.

3. Using the USB-C HDMI Dock

Powering the USB-C HDMI Dock

1. The USB-C HDMI Dock requires power from the AC adapter to operate. Connect the AC adapter connector to the DC jack on the back of the USB-C HDMI Dock and the other side to an AC outlet.
2. To power off the USB-C HDMI Dock, disconnect the power cable from the AC outlet.

An illustration depicts the power connection: a power adapter plugged into a wall outlet, with its cable connecting to the DC input port on the rear of the USB-C HDMI Dock.

Connecting the USB-C HDMI Dock to your computer

Once the USB-C HDMI Dock has been powered on, connect the device using the supplied Thunderbolt™ 3 cable from the Thunderbolt™ 3 port labeled "Computer" on the USB-C HDMI Dock to a Thunderbolt™ 3 or USB-C port on your computer. This single connection will now provide 94W charging for your laptop in addition to expanding your connectivity options.

NOTE: If you are connecting the USB-C HDMI Dock to a USB-A computer, you will need a USB-C to USB-A Cable sold separately.

An illustration shows the CalDigit USB-C HDMI Dock connected to a laptop via a Thunderbolt 3 cable. The dock is shown with various ports on its front and rear.

LED Indicator

The USB-C HDMI Dock is equipped with an LED indicator, which will display a BLUE light if the unit is powered on and connected to your computer.

NOTE: If you only connect the Power Adapter to the USB-C Dock without connecting the Thunderbolt™ 3 cable to your laptop at the same time, the blue LED light will not turn on. The LED will turn on once both the Power Adapter and Thunderbolt™ 3 cable are connected at the same time.

CalDigit Docking Station Utility

The CalDigit Docking Station Utility makes it incredibly easy to disconnect all your USB storage devices from the USB-C HDMI Dock without the need to manually disconnect them one by one.

NOTE: The CalDigit Docking Station Utility Installer file needs to be downloaded and installed on your Mac from the CalDigit website. Please go to downloads.caldigit.com to download the Installer package.

Disconnecting all USB storage devices

1. Open the CalDigit Docking Station Utility on the top menu bar.
2. Click the eject button on the USB-C HDMI Dock image.

A screenshot of a macOS menu bar utility shows an 'Eject all volumes' option, followed by a list of connected CalDigit storage devices (CalDigit AV Pro, CalDigit Tuff, CalDigit VR 2, CalDigit VR mini 2) and a 'Quit' option.

Disconnecting individual USB storage devices

1. Open the CalDigit Docking Station Utility on the top menu bar.
2. Click on the specific USB device you would like to eject. Only that device will be ejected.

Windows Thunderbolt™ Authentication

The USB-C HDMI Dock works right out of the box with most Windows Thunderbolt™ 3 computers. However, some Windows machines require you to authorize the Thunderbolt™ connection to the USB-C HDMI Dock through Intel's Thunderbolt™ 3 software when first connecting to it. You may see a pop-up message from Windows when connecting to the USB-C HDMI Dock, or you can bring up the Thunderbolt™ software from the system tray, then select “Always Connect” from the list and click OK.

A screenshot of the 'Thunderbolt Control Center' on a Windows computer displays the 'Approve Thunderbolt™ devices' section. It lists 'CalDigit, Inc., USB-C HDMI Dock' under Port 1, with options to 'Connect only once', 'Always connect', and 'Do Not Connect'.

4. Interface Summary

Thunderbolt™ 3

The USB-C HDMI Dock features a full speed 40Gb/s Thunderbolt™ 3 port. This port is used to connect the USB-C HDMI Dock to the computer. It is compatible with Thunderbolt™ 3 and USB-C laptops.

An illustration shows the rear panel of the CalDigit USB-C HDMI Dock, highlighting the ports: Ethernet, USB 3.2 5Gb/s, USB-C 10Gb/s, [Computer] Thunderbolt 3 port, two HDMI 2.0b ports, and the DC power input.

HDMI 2.0b

The dual HDMI 2.0b connectors offer a convenient way of adding dual displays up to 4K 60Hz to your laptop. HDMI can be easily converted to DisplayPort, mini DisplayPort, VGA, and DVI with the use of HDMI adapters or HDMI adapter cables sold separately.

Supported Monitor Configurations

NOTE: *Some Windows Thunderbolt 3 laptops only support one DisplayPort stream from the Thunderbolt 3 port, as a result, such laptops can output up to a single 4K 60Hz or dual 4K 30Hz monitors. Please verify the Thunderbolt 3 port capability with your Windows laptop provider. **MacBook 12-inch models introduced in 2015, 2016 and 2017 have only one single USB-C port. These USB-C MacBooks can only support dual monitors in mirrored mode. ***Apple M1 based laptops only support a single external monitor.

Mirrored or Extended

The USB-C HDMI Dock supports both mirrored and extended desktops when using two displays, as long as your computer supports both options.

NOTE: The Apple MacBook (USB-C) does not support dual extended displays, only mirrored, when used with a dock. Apple M1 based laptops only support a single external extended monitor.

USB-C (USB 3.2 Gen.2)

The front-facing USB-C port features 10Gb/s performance. This port is ideal for fast storage devices.

USB-A (USB 3.2 Gen.1)

The front and rear USB-A ports support up to 5Gb/s performance and can be used to connect various USB devices to your dock.

An illustration shows the front and rear panels of the CalDigit USB-C HDMI Dock, detailing the ports: USB 3.2 5Gb/s, USB-C 10Gb/s (Data Only), SD UHS-II, Audio In/Out on the front; and Ethernet, USB 3.2 5Gb/s, and [Computer] Thunderbolt 3 on the rear.

SD Card Reader

Supporting SD 4.0 UHS-II performance, the front SD Card Reader can be used to quickly transfer files from your camera's SD Cards.

Audio In/Out

The analog Audio In and Out port can be used to connect headphones and microphones.

Ethernet

The Ethernet port features Gigabit Ethernet speeds and is ideal for connecting to your home or office's wired Internet connection.

Laptop Charging

The USB-C HDMI Dock supports up to 94W Laptop Charging for Thunderbolt 3 (40Gb/s), Thunderbolt 4 (40Gb/s), and USB-C (10Gb/s) laptops.

NOTE: Some PC manufacturers have chosen to limit charging functionality from 3rd party docking stations. Check with your PC manufacturer to see if they support charging from 3rd party docks. Charging is not supported over USB-A (5Gb/s). PC USERS: Make sure that your laptop's BIOS and Thunderbolt™ drivers are up to date. If you are experiencing any connectivity issues, this can often be solved by updating your PC.

5. iPad Pro

As the USB-C HDMI Dock is USB-C compatible, it will also work with the iPad Pro, which features a USB-C port. Connect a 4K monitor, external drives, Ethernet, speakers, mouse (AssistiveTouch), keyboard, SD card reader, and even fast charge the iPad Pro, all with one cable.

NOTE: External drives, devices, keyboard, mouse and SD card support are available in iPadOS. The iPad Pro does not support external dual monitors.

6. CalDigit USB-C HDMI Dock Specifications

7. CalDigit USB-C HDMI Dock Accessories

Thunderbolt™ 3 Cables

• Thunderbolt™ 3 Cable 0.7m (40Gb/s)
• Active Thunderbolt™ 3 Cable 2m (40Gb/s). Only compatible with Thunderbolt™ 3 computers NOT USB-C computers.

USB-C Cable

• CalDigit USB-C Cable 1m (10Gb/s)

Power Supply

• CalDigit USBC HDMI Dock 150W AC Adapter PSU

Please contact CalDigit or an authorized CalDigit reseller for availability and pricing.

8. Technical Support and Warranty Information

Technical Support

If you run into any issues while using your USB-C HDMI Dock, please contact CalDigit Technical Support.

• Email (US): support@caldigit.com
• Email (UK/EU): eusupport@caldigit.com
• Phone (US): (714) 572-6668
• Phone (UK/EU): +44 (0) 1993 700 972
• Website: https://www.caldigit.com/support

When contacting CalDigit Technical Support, make sure to be at your computer and have the following information available:

1. Your USB-C HDMI Dock serial number
2. Operating system and version
3. Computer make and model

Warranty Information

• The USB-C HDMI Dock is covered by a 2-year limited warranty.

Please visit www.caldigit.com for more information on all CalDigit HDMIducts. Specifications and package contents are subject to change without notice.

USB Type-C®, USB-C® and USB4™ are trademarks of the Universal Serial Bus Implementers Forum (USB-IF). Thunderbolt™ is a trademark of Intel Corporation. All product names are trademarks, registered trademarks, or service marks of their respective owners.