1. تعارف اور اوورview
This manual provides detailed instructions for the installation, setup, and operation of your Veise VE017G-H Wi-Fi Smart Fingerprint Front Door Lock Set. This advanced lock offers multiple access methods and smart home integration for enhanced security and convenience.
اہم خصوصیات:
- اسمارٹ وائی فائی کنٹرول: Remote lock/unlock, password management, real-time notifications, activity logs via the KK Home App.
- 8-ان-1 کی لیس انٹری: Access via Fingerprint, App, Password, Cards, Backup Key, User Authorization, Code Sharing, and Voice.
- وائس کنٹرول: Compatible with Amazon Alexa & Google Home for hands-free operation.
- بہتر سیکورٹی: ANSI Grade 3 and BHMA tested, IP55 weatherproof, built-in alarm, emergency power port, AES 128-bit encryption.
- جدید ڈیزائن: Matte Black finish with a retro handle set.
- آسان تنصیب: Designed for DIY installation with a screwdriver.
2. کیا شامل ہے۔
The Veise VE017G-H package includes the following components:
- Fingerprint Smart Lock with 2 Handles (Exterior & Interior assembly)
- Veise G1 Gateway
- 2 چابیاں
- 2 آئی سی کارڈز
- پیچ
- کنڈی
- ہڑتال
- چڑھنے والی پلیٹ
- انسٹالیشن اور یوزر مینوئل

3. انسٹالیشن گائیڈ
3.1 پری انسٹالیشن چیک
Before beginning installation, verify your door's compatibility and dimensions:
- دروازے کی موٹائی: 1-3/8" to 2" (35 to 50mm).
- سوراخ قطر: 1-1/2" یا 2-1/8" (38 ملی میٹر یا 54 ملی میٹر)۔
- بیک سیٹ: 2-3/8" یا 2-3/4" (60 ملی میٹر یا 70 ملی میٹر)۔
- سوراخوں کے درمیان کم از کم فاصلہ: 5" (127mm).
- Hole Spacing for Handle: 7-8/8" to 8-7/8" (200 to 225mm).
- Bore Diameter for Handle: 3/8" (10mm).

Ensure your door is chiseled for the latch and strike plates. This lock is designed for single cylinder deadbolts and is not compatible with mortise/integrated locks.

3.2 مرحلہ وار تنصیب
It is strongly recommended to keep the door open or ajar during installation. Do not close the door before inserting the batteries. Do not insert the batteries until the lock is fully installed.
Video 1: Detailed guide on how to install the smart lock and handle sets.
- لیچ اور سٹرائیک انسٹال کریں:
- Adjust the latch backset (60mm or 70mm) if necessary.
- Ensure the beveled edge of the latch bolt faces the direction the door swings shut.
- Secure the latch with screws.
- دروازے کے فریم پر سٹرائیک پلیٹ لگائیں۔
- بیرونی اسمبلی انسٹال کریں:
- کیبل کو لیچ کے نیچے روٹ کریں۔
- Insert the torque blade through the slot in the latch, ensuring it's horizontal.
- Align the exterior assembly with the door holes and secure it.
- داخلہ اسمبلی انسٹال کریں:
- Disassemble the battery cover.
- Insert the cable connector into the socket, pushing firmly until seated.
- Align the torque blade with the knob hole.
- Attach the interior assembly to the mounting plate and tighten the 3 screws.
- Insert 4 AA alkaline batteries (do not mix old and new batteries or different brands).
- بیٹری کور منسلک کریں۔
- Install Handle Set:
- Ensure the handle set is compatible with your door's 3-hole spacing (7-8/8" to 8-7/8").
- Install the exterior handle, ensuring the handle button is not pressed during installation.
- اندرونی ہینڈل انسٹال کریں۔
- Do not exert excessive force on the handle or hang objects on it.
4. App Setup & Connectivity
4.1 KK Home App Setup
The KK Home App allows full control and management of your smart lock.
Video 2: Instructions on how to pair the lock to the KKHome App and G1 Gateway.
- ڈاؤن لوڈ اور رجسٹر کریں: Download the KK Home App from your app store. Register and log in to your account.
- اجازتیں فعال کریں: Turn on Bluetooth for iOS. For Android, turn on Location and Bluetooth, and grant location permission to the app. Keep your phone and lock within 2 meters during pairing.
- ڈیوائس شامل کریں: Click "Add device" in the app. Scan the QR code or manually enter the ESN located on the back of the interior assembly. Follow in-app instructions to complete pairing.
- ماسٹر کوڈ تبدیل کریں: After successful connection, tap on "Settings" then "Master code" to set a new 4-10 digit master PIN code.
4.2 G1 Gateway Pairing
The G1 Gateway enables Wi-Fi connectivity for your lock.
- پاور آن: Plug in the G1 Gateway. Keep it within 15 meters (49ft) of your home router.
- کیو آر کوڈ اسکین کریں: Open the KK Home App and scan the QR code on the G1 Gateway.
- Reset Gateway: Find the RES button on the device, press and hold it for 5 seconds until the indicator starts to slowly flash.
- وائی فائی کنکشن: Set up Wi-Fi connection. The gateway only works with 2.4G Wi-Fi networks. Click "next" to complete.
- Add Smart Lock: Add the smart lock in the App. Ensure the G1 gateway has been added successfully first. Keep the G1 gateway within 10 meters of the door lock.
4.3 وائس کنٹرول انٹیگریشن
Integrate your smart lock with Amazon Alexa or Google Home for convenient voice commands.
Video 3: Guide on how to connect your Veise smart lock to Alexa.
After successfully connecting your G1 gateway and smart lock to the KK Home App, follow the in-app instructions to link your KK Home account with Alexa or Google Assistant. You can then use voice commands like "Alexa, unlock the front door" or "Alexa, lock the front door."
5. آپریٹنگ ہدایات
5.1 Multiple Access Methods
Your Veise smart lock offers various ways to unlock and lock your door:

- فنگر پرنٹ: Fast 0.2-second recognition.
- پن کوڈ: Use the backlit keypad to enter your personalized code.
- Fob/IC Card: Tap the provided IC cards for quick entry.
- Backup Key: Traditional key access is always available.
- KK Home App: Remote lock/unlock from anywhere.
- وائس کنٹرول: Use Alexa or Google Home commands.
5.2 آٹو لاک فنکشن
The auto-lock feature automatically locks your door after a set period, providing peace of mind.

5.3 ریموٹ مینجمنٹ
Manage your lock's access and monitor activity remotely through the KK Home App.

- Generate Passwords: Create permanent, one-time, duration, or recurring codes for various users.
- صارفین کا نظم کریں: Add or remove users and assign specific access permissions.
- ریئل ٹائم اطلاعات: Receive instant alerts on your phone when the door is locked or unlocked.
- سرگرمی کے نوشتہ جات: View a detailed history of all lock and unlock events.

5.4 حفاظتی خصوصیات
The lock incorporates several features to enhance security:
- Anti-Peeping Passcode: Enter random digits before or after your actual PIN to prevent others from guessing your code.
- لاک آؤٹ الارم: The lock will trigger an alarm and temporarily disable access after multiple incorrect entry attempts.
- IP55 ویدر پروف: مختلف موسمی حالات کا مقابلہ کرنے کے لیے ڈیزائن کیا گیا ہے۔


5.5 خصوصی موڈز
- دور موڈ: Activates an alarm if the lock is unlocked mechanically or by thumb turn.
- خاموش موڈ: Disables sound prompts for quiet operation.
- بیک لِٹ کی پیڈ: Keypad illuminates for easy visibility in low light conditions.


6 دیکھ بھال
6.1 بیٹری کی تبدیلی
The lock requires 4 AA alkaline batteries. Replace batteries when the low battery alarm is triggered.

6.2 ایمرجنسی پاور
In case of complete battery depletion, an emergency Type-C port is available for temporary power to unlock the door.
7 خرابیوں کا سراغ لگانا
If you encounter issues with your Veise smart lock, refer to the following common problems and solutions:
Video 4: Troubleshooting guide for the VE017G-H smart lock.
| مسئلہ | حل |
|---|---|
| The latch bolt keeps going in and out. | Disassemble and reinstall the lock by following the installation tips:
|
| Can only be unlocked with a key; password, fingerprint, and mobile app unlocking are unavailable. | Press and hold the reset button with the reset tool for 5 seconds. The lock will resume normal operation after resetting. |
| Keeps showing stuck. Key/password/fingerprint/KK Home App can't be unlocked and locked. | کیبل کو لیچ کے نیچے روٹ کریں اور ٹارک بلیڈ کو لیچ سلاٹ میں افقی طور پر داخل کریں، اس بات کو یقینی بناتے ہوئے کہ بلیڈ اور سلاٹ دونوں برابر ہیں۔ |
| Connection failed during pairing or lock not found. | Perform a resetting on the lock. Test if the default master code (12345678) works to unlock. Make sure Bluetooth is turned on in your phone's settings and the lock is supplied with power. |
| ماسٹر پن کوڈ تبدیل نہیں کیا جا سکتا۔ | لاک کو دوبارہ ترتیب دینے اور تمام PIN کوڈز کو دوبارہ پروگرام کرنے کے لیے کوئیک سٹارٹ گائیڈ سے رجوع کریں۔ |
| Forgot Master PIN Code. | Perform a factory reset to clear all PIN Codes. Once reset, all PIN Codes will be deleted and the Master PIN Code will be reset to the default (12345678). |
| آٹو لاک کام نہیں کر رہا ہے۔ | If the light continues to flash red and the voice announces "Low battery", replace the batteries with four new AA alkaline batteries. See Quick Setup to activate the auto-lock feature. |
| Fingerprint can't unlock. | فنگر پرنٹ سینسر صاف کریں اور دوبارہ کوشش کریں۔ |
| Lock setup failed. | Make sure the lock is installed correctly. Insert fresh batteries and make sure the cable is properly connected, not pinched. After installation, reset the lock to the factory default settings. |
| کیپیڈ جواب نہیں دے رہا ہے۔ | Make sure batteries are inserted correctly. If the battery indicator flashes continuously, the batteries are low. Replace them with four new AA alkaline batteries. Make sure that the cable is properly connected and has not been damaged during installation. |
8. وضاحتیں
| فیچر | تفصیل |
|---|---|
| برانڈ | ویس |
| ماڈل کا نام | VE017G-H |
| لاک کی قسم | بائیو میٹرک، ڈیڈ بولٹ، کی پیڈ |
| مواد | ایلومینیم |
| رنگ | میٹ بلیک |
| ختم کی قسم | میٹ بلیک |
| آئٹم کے طول و عرض L x W x H | 12.83 x 9.29 x 3.74 انچ |
| شے کا وزن | 5.37 پاؤنڈ |
| کنیکٹیویٹی پروٹوکول | بلوٹوتھ، 2.4GHz Wi-Fi |
| کنٹرولر کی قسم | APP, Amazon Alexa, Google Assistant, Hand Control |
| بیٹریاں درکار ہیں۔ | 4 AA بیٹریاں (شامل نہیں) |
| بیٹری سیل کی قسم | الکلین |
| خصوصی خصوصیات | Auto-Lock, Back-Lit Keypad, Fingerprint, One-Touch Lock, Smart Lock with Retro Handle Set, Wi-Fi Remote Control, Remote Lock/Unlock, Remote Access Sharing, Real-time Notifications, Instant Access Log, Monitor Lock Status, Alexa and Google Voice Control, Remotely Generate/Modify/Delete Code, Voice Prompts in 3 Languages, US-Based Customer Support |
9. وارنٹی اور سپورٹ
Veise offers comprehensive support for your product:
- وارنٹی: At least 1-year warranty.
- آن لائن فون سپورٹ: Monday–Friday, 9 AM–5 PM PST.
- ای میل مدد: 24/7 email support.
If you have any questions or require assistance, please contact us first!
- ٹول فری: +1 (855) 400-3853 (USA)
- ای میل: support@iveise.com





