True Residential TR-24 Built-In Column Freezer With Internal Ice Maker User Manual

Refer to the user manual for detailed safety information,
including refrigerant safety, basic safety precautions, and
appliance disposal warnings. Register your product for ownership
information.

Prior to Installation:

Review anti-sweat foam end panels, rough openings, and plan
views.
Ensure electrical safety, proper power cord use, and optional
icemaker requirements are met.

Installation:

Uncrate the appliance.
Install anti-tip brackets, level the unit, and attach the
kickplate.

Set up appliance shelves, adjust for refrigerator and freezer
storage, and install optional icemaker if needed.

Refrigerator/Freezer Electronic Control Operation:

Learn how to turn the unit on/off, adjust temperatures,
navigate modes, and activate showroom mode.

Maintenance & Servicing:

Access and adjust interior accessories, clean condenser coils,
handle condensation, and replace water filters if applicable.
Maintain appliance care, clean regularly, and replace
components when needed.

FAQ:

Q: Where can I find more detailed installation and service
information?

A: Visit True’s Technical Support YouTube Channel at
https://www.youtube.com/@TrueManufacturingService for in-depth
guidance.

“`

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TRUE RESIDENTIAL®
TR-24*/ TR-30 / TR-36 INSTALL GUIDE AND USER’S MANUAL
*”A” & “C” RE VISION

212530-L
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TR-24/30/36 INSTALL MANUAL

THANK YOU
FOR YOUR PURCHASE
NOTE: AS WE STRIVE FOR CONTINUOUS IMPROVEMENTS, FEATURES AND SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.

INSTALLATION CHECKLIST
To ensure no part of the installation process has been overlooked, complete the checklist below.
Have all packaging materials been removed?
Are the anti-tip brackets securely installed and properly engaging the unit? NO T E: R EQUIR ED F O R SAFETY, CORRECT OPERATION, A ND PROPER AIRFLOW.
Has the unit been properly leveled? Do all leveling legs touch the floor?
Has the kickplate installed?
Has the doorstop installed (if needed)? TRUE OFFERS A 90° DOOR STOP OPTION. IF A 90° DOOR STOP IS REQUIRED, PLEASE CONTACT YOUR DEALER OR TRUE CUSTOMER SERVICE AT 8 8 8 – 616 – 8 7 8 3 .
Does the customer understand the unit’s operation?
Has the customer been given the key and literature package?
Have all stainless steel surfaces been inspected for imperfections?*
Is the unit operating correctly? If not, is the unit plugged in? Is the control turned on?
*To be completed by either an installer with the customer or an authorized True dealer upon completion of installation. Stainless steel doors, handles, and shelves are covered by a limited 30-day warranty for cosmetic defects.

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TRUE’S TECHNICAL SUPPORT YOUTUBE CHANNEL
For more in-depth installation and service information, see our Technical Support YouTube Channel at https://www.youtube.com/@TrueManufacturingService

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PCAOGNETTE INTTLSE

SAFETY INFORMATION & OWNERSHIP

REFRIGERANT SAFETY & WARNING

INFORMATION

BASIC SAFETY & WARNING PRECAUTIONS

APPLIANCE DISPOSAL WARNING

OWNERSHIP

NOTICE TO CUSTOMER

SERIAL LABEL LOCATION

APPLIANCE LOCATION

CONTACT INFORMATION

PRIOR TO INSTALLATION

ANTI-SWEAT FOAM END PANELS

ROUGH OPENINGS

PLAN VIEWS

ELECTRICAL SAFETY

POWER CORD

OPTIONAL ICEMAKER REQUIREMENTS

(TR-FRZ-IM)

WATER FILTER INSTALLATION &

PERFORMANCE DATA

WINE RACK HANDLE FINISH APPLICATION

(TR-DZW)

I N S TA LL AT I O N

UNCRATING

ANTI-TIP BRACKET INSTALLATION (REQUIRED) 32

LEVELING

KICKPLATE INSTALLATION

JOINING KIT INSTALLATION

APPLIANCE SETUP

SHELF ADJUSTMENT

REFRIGERATOR STORAGE

FREEZER STORAGE

OPTIONAL ICEMAKER

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PCAOGNETTE INTTLSE

REFRIGERATOR/FREEZER ELECTRONIC CONTROL OPERATION

MAINTENANCE & SERVICING

TURN ON/OFF

50 INTERIOR ACCESSORIES

TEMPERATURE ADJUSTMENT

51 DOOR REMOVAL

MODE NAVIGATION

52 CONDENSER COIL CLEANING

SHOWROOM MODE

53 CONDENSATION

ACCENT LIGHTING SYSTEM

54 HANDLE TIGHTENING

ALARM NAVIGATION NOTIFICATION ALERTS ICE MENU NAVIGATION ICE TROUBLESHOOTING

55 WATER FILTER REPLACEMENT (OPTIONAL

ICEMAKER ONLY)

APPLIANCE CARE & CLEANING

COMPONENT REPLACEMENT

SERIAL LABEL LOCATION

DUAL ZONE OPERATION

CONTACT INFORMATION

TURN ON/OFF

60 WARRANTY STATEMENT

TEMPERATURE ADJUSTMENT

61 WARRANTY

MODE NAVIGATION

SHOWROOM MODE

ACCENT LIGHTING SYSTEM

CHANGE TRULUMINA® LIGHT COLOR

ALARM NAVIGATION

NOTIFICATION ALERTS

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R E F R I G E R A T O R , F R PE AE GZ EERT &I T DL EU A L Z O N E C O L U M N

24″ REFRIGERATOR
BEVERAGE COLUMN
STAINLESS GLASS DOOR

24″ REFRIGERATOR
COLUMN
STAINLESS SOLID DOOR

24″ REFRIGERATOR
COLUMN
STAINLESS GLASS DOOR

24″ FREEZER COLUMN
STAINLESS SOLID DOOR

24″ DUAL ZONE WINE COLUMN
STAINLESS GLASS DOOR

x105
LUXURY REFRIGERATION WITH COMMERCIAL DNA.

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REFRIGERATOR, FREEZER & DUAL ZONE COLUMN

30″ REFRIGERATOR
BEVERAGE COLUMN
STAINLESS GLASS DOOR

30″ REFRIGERATOR
COLUMN
STAINLESS SOLID DOOR

30″ REFRIGERATOR
COLUMN
STAINLESS GLASS DOOR

30″ FREEZER COLUMN
STAINLESS SOLID DOOR

30″ DUAL ZONE WINE COLUMN
STAINLESS GLASS DOOR

x150
LUXURY REFRIGERATION WITH COMMERCIAL DNA.

36″ REFRIGERATOR
COLUMN
STAINLESS SOLID DOOR

36″ REFRIGERATOR
COLUMN
STAINLESS GLASS DOOR

36″ FREEZER COLUMN
STAINLESS SOLID DOOR

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NOTES

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SAFET Y INFORMATION AND OWNERSHIP
REFRIGERANT SAFET Y & WARNING INFORMATION BASIC SAFETY & WARNING PRECAUTIONS APPLIANCE DISPOSAL WARNING OWNERSHIP NOTICE TO CUSTOMER REGISTER YOUR PRODUCT SERIAL L ABEL LOCATION APPLIANCE LOCATION CONTACT INFORMATION

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SAFET Y INFORMATION AND OWNERSHIP

WARNING! Use this appliance for its intended purpose as described in this Installation Manual.
This appliance is to be installed in accordance with local and federal regulations, as well as Safety Standard for Refrigeration Systems ANSI/ASHRAE 15.
REFRIGERANT SAFETY & WARNING I N F O R M AT I O N
See the serial label inside the appliance for the units refrigeration type. For Hydrocarbon Refrigeration (R-600a only), see below:
DANGER! Risk of fire or explosion. Flammable refrigerant used.
· DO NOT use mechanical devices to accelerate the defrost process or to clean.
· DO NOT puncture, pierce, or burn refrigerant tubing.
· Be aware that refrigerants may not contain an odor.
· Store the appliance in a room without continuously operating ignition sources.
· Follow handling instructions carefully.
· To be repaired only by trained service personnel.
· Consult repair manual/owner’s guide before attempting to service this product. All safety precautions must be followed.
· Dispose of properly in accordance with local and federal regulations. Follow all safety precautions.
CAUTION! Keep all ventilation openings clear of obstruction in the appliance enclosure or in the structure housing the appliance.

BASIC SAFETY & WARNING PRECAUTIONS
· Take care during operation, maintenance or repairs to avoid cuts or pinching from any part/component of the appliance.
· Units may pose a tipping hazard while uncrating, during installation, or when moving the unit.
· Ensure the unit is properly installed and located in accordance with the Installation Instructions before use.
· This appliance is not to be used, cleaned or maintained by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction.
· DO NOT allow children to play with the appliance or climb, stand, or hang on the unit’s shelves to prevent damage to the refrigerator and personal injury.
· DO NOT touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may stick to these extremely cold surfaces.
· Unplug the refrigerator before cleaning and making repairs.
· Setting temperature controls to the 0 position or powering off an electronic control may not remove power from all components (e.g., light circuits, perimeter heaters, and evaporator fans).
· DO NOT store or use gasoline, or other flammable vapors and liquids, in the vicinity of this or any other appliance.

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SAFET Y INFORMATION AND OWNERSHIP

· DO NOT store explosive substances such as aerosol cans with a flammable propellant in this appliance.
· Keep fingers out of the “pinch point” areas; clearances between the doors and appliance are necessarily small; be careful closing doors when children are in the area.
· DO NOT use electrical appliances inside the food storage compartments of the units unless the appliances are of the type recommended by the manufacturer.
NOTE: ALL SERVICING MUST BE PERFORMED BY A QUALIFIED TECHNICIAN.

APPLIANCE DISPOSAL WARNING
DANGER! RISK OF CHILD ENTRAPMENT

TEC_TM_009 REV. L_EN

Child entrapment and suffocation are not problems of the past. Junked or abandoned appliances are still dangerous, even if they will sit for “just a few days.” If you are getting rid of your old appliance, please follow the instructions below to help prevent accidents.
Before throwing away your old appliance:
· Take off the doors.
· Leave the shelves in place so that children may not easily climb inside.
DANGER! Risk of fire or explosion. Flammable insulation and/or refrigerant used. Dispose of all in accordance with local and federal regulations. Follow all safety precautions.

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SAFET Y INFORMATION AND OWNERSHIP

OWNERSHIP
To ensure that your unit works properly from the first day, it must be installed properly. We highly recommend a trained refrigeration mechanic and electrician install your True equipment. The cost of a professional installation is money well spent.
Before you start to install your TRUE unit, carefully inspect it for freight damage. IF DAMAGE IS DISCOVERED, DO NOT INSTALL THE UNIT OR PUT IT IN SERVICE. Notify True customer service, and immediately file a claim with the delivery freight carrier.
TRUE is not responsible for damage incurred during shipment.
For any questions about installation, please contact your True dealer or True Residential Technical Support at 844-746-9423 or TrueResidentialService@ TrueMfg.com. Please have your model and serial number available.

SERIAL L ABEL LOCATION
The serial label is located on the left wall near the freezer wire basket or the refrigerator upper drawer. See fig. 1.
This label contains important information such as your model name and serial number. Please have this information on hand when contacting True so we can better assist you with your service- or parts-related inquiries.

NOTICE TO CUSTOMER
Loss or spoilage of products in your refrigerator/ freezer is not covered by warranty. In addition to following recommended installation procedures, run the refrigerator/freezer for 24 hours prior to usage to verify its proper operation.
REGISTER YOUR PRODUCT
To qualify for TRUE’s extended 712 year parts only sealed system warranty, you must register your product* within 12 months of the unit’s installation date. To register your unit, complete and submit the form at https://true-residential. com/product-registration. For warranty details, please see pg. 75.
* Please note that ice machines do not qualify for this extended warranty.

FIG. 1. Serial label location.
APPLIANCE LOCATION
· This appliance has been tested for UL CSA to ISO Climate Class 5 [104°F (40°C) temperature, 40% relative humidity].
· Appliance is not suitable for outdoor use. · Higher ambient conditions may reduce the
appliance’s performance.
CONTACT INFORMATION
CUSTOMER SERVICE Phone: 888-616-8783 info@true-residential.com
WARRANTY DEPARTMENT Phone: 844-849-6179 TrueResidentialWarranty@truemfg.com
TECHNICAL SUPPORT DEPARTMENT Phone: 844-746-9423 TrueResidentialService@truemfg.com

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PRIOR TO INSTALLATION
ROUGH OPENING & PLAN VIEWS ANTI-SWEAT FOAM END PANELS
ELECTRICAL SAFETY POWER CORD
O P T I O N A L I CEM A KER REQ U I REM EN T S ( T R-FR Z-IM) WATER FILTER INSTALL ATION & PERFORMANCE DATA WINE RACK HANDLE FINISH APPLICATION (TR-DZW)

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PRIOR TO INSTALLATION
ANTI-SWEAT FOAM END PANELS
When installing two or more True units side-by-side, be sure to install foam pads between the appliances (on each appliance) to prevent moisture from developing on applications.
True recommends applying a panel to each of the units being joined together. To order foam pads, contact our parts department at 844-849-6226 or TrueResidentialParts@TrueMfg.com.
ROUGH OPENING
USER ACTION: Due to the weight of this unit, True recommends consulting a flooring expert prior to installation. The flooring beneath the unit should be rated to support 150 lb/ft2 (732.36 kg/m2).
NO T E: It is not recommended to install units side by side with hinges touching each other. If you plan to install units hinge-to-hinge: · You must have a minimum 1″ (25.4 mm)
gap between the appliances being joined hinge-to-hinge.
· Joining kits are not available for these applications.
NO T E: If joining or installing an RBF next to another full size appliance, the full size appliance’s door must be special-ordered for the door handles to align.

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P R I O R PTAOGIEN TS ITTALLEL A T I O N

ROUGH OPENING (CONT.)
8″ 203mm 2″ 51mm
ELECTRICAL AREA

84 1/4″ 2140mm FLUSH INSTALL
83 3/4″ 2127mm STANDARD INSTALL
77″ 1956mm

1 1/2″ 38mm 2 1/2″ 64mm

WATER AREA

6″ 152mm TYP

A
STANDARD INSTALL
B
FLUSH INSTALL

Standard (Proud) Installation: The front face of the unit extends beyond the surrounding cabinets.

23 25/32″ 604mm STANDARD (PROUD) INSTALL

Flush Installation: The front face of the unit is flush with the surrounding cabinets.
25 25/32″ 655mm FLUSH INSTALL

Rough Opening DimensionsStandard (Proud)

Model Width (A)

Height

Depth

TR-24

2 3 -1 / 2 ” (597 mm)

83-3/4″ (2127 mm)

24″ (609.1 mm)

TR-30

2 9 -1 / 2 ” (749.3 mm)

83-3/4″ (2127 mm)

24″ (609.1 mm)

TR-36

3 5 -1 / 2 ” (901.7 mm)

83-3/4″ (2127 mm)

24″ (609.1 mm)

Dimensions may vary by ± 1/8″ (3.2 mm)

Model TR-24 TR-30 TR-36

Rough Opening DimensionsFlush

Width (A)

Height

Depth

24 -1 /4″ (616 mm)

83-3/4″ (2127 mm)

26″ (660.4 mm)

3 0 -1 /4″ (768.4 mm)

83-3/4″ (2127 mm)

26″ (660.4 mm)

3 6 -1 /4″ (920.8 mm)

83-3/4″ (2127 mm)

26″ (660.4 mm)

Dimensions may vary by ± 1/8″ (3.2 mm)

Rough Opening DimensionsCombinations

Combo Size Standard (A)

Flush (B)

48″

47-1/2″ (1206.5 mm) 48-1/4″ (1225.6 mm)

54″

53-1/2″ (1358.9 mm) 54-1/4″ (1378 mm)

60″

59-1/2″ (1511.3 mm) 60-1/4″ (1530.4 mm)

66″

65-1/2″ (1663.7 mm) 66-1/4″ (1682.8 mm)

72″

71-1/2″ (1816.1 mm) 72-1/4″ (1835.2 mm)

78″

77-1/2″ (1968.5 mm) 78-1/4″ (1987.6 mm)

84″

83-1/2″ (2120.9 mm) 84-1/4″ (2140 mm)

90″

89-1/2″ (2273.3 mm) 90-1/4″ (2292.4 mm)

96″

95-1/2″ (2425.7 mm) 96-1/4″ (2444.8 mm)

102″

101-1/2″ (2578.1 mm) 102-1/4″ (2597.2 mm)

108″

107-1/2″ (2730.5 mm) 108-1/4″ (2749.6 mm)

114″

113-1/2″ (2882.9 mm) 114-1/4″ (2902 mm)

120″

119-1/2″ (3035.3 mm) 120-1/4″ (3054.4 mm)

Dimensions may vary by ± 1/8″ (3.2 mm)

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PRIOR TO INSTALLATION

PLAN VIEWS
TR-24REF-R-SS-A

TR-24
TR-24

TR-24 TOP VIEW

135°
23 5/16″ 592mm

83 15/32″ 2120mm

23 25/32″ 604mm

16 13/32″ 417mm
49 1/4″ 1251mm

90°
2 1/2″ 64mm

25 15/32″ 647mm
23 15/32″ 596mm

TR-24 FRONT VIEW

24″ 610mm

T R -2 430 17/3S2″I D E V I E W 776mm

2 19/32″ 66mm
2 19/32″ 66mm

27 15/16″
710m30m17/32″
25 257/7362m” m 655m27m15/16″
710mm

25 25/32″ 655mm

67 29/32″ 1725mm
DOOR HEIGHT

83 15/16″ 2132mm 83 15/16″
2132mm
72 5/8″ 1845mm 72 5/8″
1845mm

3 15/16″

100mm

3 15/16″ 100mm

83 15/32″ 23 25/32″

212803m1m5/32″ 60243m25m/32″

2120mm

604mm

13
23 5/1163 592mm 23 5/16 592mm

90° 90°
22 11//22 6644mmm

Part Number

NOTE: Dimensions may vary by ± 1/8″ (3.2 mm)

ERROR!:Part Number ERROR!:Part Number

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PRIOR TO INSTALLATION

17/32″ 6mm
7 15/16″ 10mm
5 25/32″ 655mm

TTR -R3-030FT ORPZV-RI E-WSS-C
20 5/8″ 524mm

83 15/32″ 2120mm

23 25/32″ 604mm

135°
29 5/16″ 745mm

55 1/4″ 1403mm

90°
2 1/2″ 64mm

31 15/32″ 799mm
29 15/32″ 748mm

TR-30 FRONT VIEW

30″ 762mm

TR-30 SIDE VIEW TR-3T0RF

2 19/32″ 66mm

30 17/32″ 30 17/32″ 776mm 776mm
2 19/32″ 27 15/16″ 27 15/16″ 66mm 710mm 710mm
25 25/32″ 25 25/32″ 655mm 655mm

67 29/32″ 1725mm
DOOR HEIGHT

83 15/16″ 83 15/16″ 2132mm 2132mm
72 5/8″ 72 5/8″ 1845mm 1845mm

3 15/16″ 100mm

29 5/ 745m 83 15/32″ 83 2135/2352/”32″ 23 25/32″ 2120mm 212600m4mmm 604mm
9

ERROR!:Part Number

NOTE: Dimensions may vary by ± 1/8″ (3.2 mm)

ERROR!:PartENRuRmObR!e:Pr art Number

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P R I O R PTAOGIEN TS ITTALLEL A T I O N

TR-36 TOP VIEW
TR-36REF-R-SS-C

17/32″ 6mm
15/16″ 10mm
5 25/32″ 655mm

24 29/32″ 633mm

83 15/32″ 2120mm

23 25/32″ 604mm

135°
35 5/16″ 897mm

61 1/4″ 1556mm

90°
2 1/2″ 64mm

37 15/32″ 952mm
35 15/32″ 901mm

ERROR!:Part Number

TR-36 FRONT VIEW

TR-36 SIDE VIEW TR-36REF TR-3

36″ 915mm

2 19/32″ 66mm

30 17/32″ 776mm
27 15/16″ 710mm 2 19/3225″ 25/32″ 66mm655mm

30 17/32″ 776mm
27 15/16″ 710mm
25 25/32″ 655mm

67 29/32″ 1725mm
DOOR HEIGHT

83 15/16″ 2132mm

72 5/8″ 1845mm

3 15/16″ 100mm

NOTE: Dimensions may vary by ± 1/8″ (3.2 mm)

135°

35 5/16″

897mm

35 5

897 83 15/32″

2120mm

23 25/32″ 680341m5m/32″ 2120mm

23 25/32″

604mm

90°

2 1/2″ 64mm

ERROR!:Part Number ERROR!:Part Number

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P R I O R PTAOGIEN TS ITTALLEL A T I O N

ELECTRICAL SAFETY

Power Supply: 115VAC, 60hz Circuit Breaker: 15 Amp Receptacle: 3-Prong Grounding-Type · For all built-in models, the electrical supply should
be located within the indicated shaded area shown in the figure below.
· Be sure to follow the National Electrical Code, as well as local codes and ordinances, when installing the receptacle.
· A ground fault circuit interrupter (GFCI) is not recommended and may cause interruption of operation.
· The power cord from this appliance is equipped with a grounding plug which minimizes the possibility of electric shock hazard.
· The wall outlet and circuit should be checked by a licensed electrician to be sure the outlet is wired with the correct polarity and properly grounded.
· If the outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to have it replaced with a properly grounded wall outlet.
· DO NOT, under any circumstances, cut or remove the ground prong from the power cord. For personal safety, this appliance must be properly grounded.
· The refrigerator/freezer should always be plugged into a dedicated electrical circuit. This provides the best performance and prevents building wiring circuits from overloaded, which could cause a fire hazard from overheated wires.
· NEVER USE AN ADAPTER PLUG! An adapter plug alters the original equipment manufacturer (OEM) plug configuration when connecting it to a power source. True will not warranty any refrigerator/freezer that has been connected to an adapter plug.

· NEVER USE AN EXTENSION CORD! An extension cord is any component that adds length to the OEM power cord when connecting it to a power source. True will not warranty any refrigerator/freezer that has been connected to an extension cord.
· Before your new unit is connected to a power supply, check the incoming voltage. If the recorded voltage is less than the rated voltage for operation (+/-5%) and amp rating, correct immediately. Refer to the serial label for this voltage requirement.
· NEVER unplug your refrigerator/freezer by pulling on the power cord. Always grip the plug firmly and pull straight from the outlet.
· When moving the refrigerator/freezer for any reason, take care to not roll over or damage the power cord.
· Immediately repair or replace all power cords that have become frayed or otherwise damaged. DO NOT use a power cord that shows cracks or abrasion damage along its length or at either end.
· If the supply power cord is damaged, replace it with OEM components. To avoid hazard, this should be done by a licensed service provider or similarly qualified person.

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PRIOR TO INSTALLATION FRONT VIEW ELECTRICAL AREA
ELECTRICAL AREA

NOTE: Dimensions may vary by ± 1/8″ (3.2 mm)

POWER CORD
IN S TA L L AT ION Fully seat the power cord into the appliance receptacle until it locks in position. See fig. 1.
REMOVAL Depress the red button. See fig. 2.

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TRUE RESIDENTIAL®

FIG. 1. Fully insert the power cord into the receptacle.

FIG. 2. Push the red button to remove the plug.

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PRIOR TO INSTALLATION

OP TIONAL ICEM AKER REQUIREMENT S ( TR-FR Z-IM)

WATER SUPPLY REQUIREMENTS WARNING! ONLY CONNECT YOUR APPLIANCE TO A POTABLE WATER SUPPLY.
Units with icemakers come with 20″ (508 mm) of polyethylene tubing with a 1/4″ O.D. push connector for customer attachment.
Before installing your unit, prepare the water supply line. Please see plumbing requirements in the plumbing requirements table.
· Purge the water line prior to final connection to the unit. This removes any debris present in the line.
· Do not connect to a hot water supply!

FIG. 1. Water line connection. Fitting included, PEX not included

Water Supply Flow Rate

Plumbing Requirements
1/4″ PEX tubing (1/4″ O.D. lines and fittings not included NOTE: Copper line is not recommended
0.5 gpm / 1.89 lpm

· Install the water filter before turning on the water supply to the icemaker. See “Water Filter Installation” (pg. 22).

Operating Pressure

30-100 psi (207-689 kPa)

Incoming Water Temperature 33-100°F (0.6-38°C)

· A copper line is not recommended for this application.

· Check all water line fittings for leaks.

· Your ice quality is only as good as the water supply quality and routine maintenance. Hard water softened by a water softener can result in white, mushy cubes. TRUE recommends changing the water filter every six (6) months.

1 1/2″ 38mm 2 1/2″ 64mm

WATER AREA

· Tape the supply line to the floor before moving the unit into its final installation location.
· In the water connection area (see the rough opening illustration), tape the water line to the floor.

6″ 152mm TYP
NOTE: Dimensions may vary by ± 1/8″ (3.175 mm)

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P R I O R PTAOGIEN TS ITTALLEL A T I O N

WATER FILTER INS TALL ATION & PERFORMANCE DATA

WARNING! SHARP EDGES! Take care when moving, installing, cleaning, servicing, and maintaining the appliance to avoid cuts. Be sure to take care when reaching under the appliance or handling metal components. Gloves recommended.
WARNING! CHOKING HAZARD! Small parts. Keep away from children under 8 years.
NOTE: BEFORE CONSUMING ICE, DISCARD THE FIRST FULL BIN OF ICE (48 HOURS). THIS FLUSHES THE SYSTEM OF IMPURITIES.
The water filters sediment and removes unpleasant taste and odor.
NOTE: IF THE RESIDENCE IS EQUIPPED WITH A WATER FILTRATION SYSTEM, REVERSE OSMOSIS (RO) AND/OR WATER SOFTENER, DO NOT INSTALL THE WATER FILTER. THE APPLIANCE IS EQUIPPED WITH AN AUTOMATIC BYPASS.

FIG. 1. Pull the kickplate from the cabinet. FIG. 2. Locate the provided water filter shipped in the ice bucket.

PROCEDURE 1. Remove the kickplate. See fig. 1.
2. Locate the provided water filter. See fig. 2.
3. Remove the outer packaging and the water filter cap. See fig. 3.
4. Inspect the water filter head and o-rings for damage. See fig. 4.
5. With the handle arrows (see fig. 5) vertical, insert the water filter into the filter receptacle. See fig. 6.
6. Rotate the water filter clockwise until the filter stops turning. See fig. 6 and 7.
NOTE: THE HANDLE ARROWS SHOULD BE SLIGHTLY BEYOND HORIZONTAL. SEE FIG. 7.

FIG. 3. Sanitary cap over water filter head.

FIG. 4. Undamaged water filter head (A) vs. a damaged water filter head (B).

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P R I O R PTAOGIEN TS ITTALLEL A T I O N

WATER FILTER INS TALL ATION & PERFORMANCE DATA (CONT.)

7. Press and hold the test button* on the icemaker (see fig. 8) for 5-10 sec. Then, check the water filter area for leaks. If leaks are detected, repeat step 6.
8. Reinstall the kickplate.
9. Before consuming ice, discard the first full bin of ice (48 hours). This flushes the system of impurities.
*The test button cycles the icemaker. The ice tray will fill with water. Please note if the button is pressed and held multiple times, the tray will empty into the appliance. Make sure the ice bin is in place to catch the tray contents.

FIG. 5. Water filter handle arrow locations.

WATER FILTER PERFORMANCE DATA
· This system has been tested according to NSF/ANSI Standard 42, 53, 372, 401, P473 and CSA B483.1 for reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42, 53, 372, 401, P473 and CSA B483.1.
· Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts. The system conforms to NSF/ANSI 42, 53, 372, 401,P473 and CSA B483.1 for the specific performance claims as verified and substantiated by test data. Conforms to NSF/ANSI 53 for VOC reduction. See below for individual contaminants and reduction performance.
NOTE: TESTING WAS PERFORMED UNDER STANDARD LABORATORY CONDITIONS, ACTUAL PERFORMANCE MAY VARY.

FIG. 6. Insert the water filter and rotate it clockwise.

FIG. 7. Correct install (A) vs. incorrect install (B).

TEC_TM_009 REV. L_EN

FIG. 8. Test button located on underside of icemaker by TRUE logo.

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P R I O R PTAOGIEN TS ITTALLEL A T I O N

WATER FILTER INS TALL ATION & PERFORMANCE DATA (CONT.)

· System to be used with municipal or well water sources treated and tested on regular basis to ensure bacteriological safe quality. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
· It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised. Manufactured by Aquamor, LLC, Temecula, CA.

Flow Rate

Filter Specifications
0.5 gpm / 1.89 lpm

Operating Temperature

33-100°F (0.6-38°C)

Operating Pressure

30-100 psi (207-690 kPa)

Capacity

300 gal. (1,136 L) or six months

CONTAMINANT AND REDUCTION PERFORMANCE

Contaminant

% of

Influent

reduction Concentration

CHLORINE ALACHLOR* Asbestos ATRAZINE* BENZENE* BISPHENOL BROMODICHLOROMETHANE (TTHM)* BROMOFORM (TTHM)* CARBOFURAN (Furadan)* Carbon Tetrachloride CHLORDANE CHLOROBENZENE (Monochlorobenzene)* CHLOROPICRIN* CHLOROFORM (TTHM)* (surrogate chemical) 2, 4-D* CYST (Giardi; Cryptosporidium; Entamoeba; Toxoplasma) Cryptosporidium (see CYST) DBCP (see Dibromochloropropane)* 1,2-DCA (see 1,2-DICHLOROETHANE)* 1,1-DCE (see 1,1-DICHLOROETHYLENE)* DIBROMOCHLOROMETHANE (TTHM; Chlorodibromomethane)* DIBROMOCHLOROPROPANE (DBCP)* o-DICHLOROBENZENE (1,2 Dichlorobenzene)* p-DICHLOROBENZENE (para-Dichlorobenzene) 1,2-DICHLOROETHANE (1,2-DCA)* 1,1-DICHLOROETHYLENE (1,1-DCE)* CIS-1,2-DICHLOROETHYLENE* TRANS-1,2- DICHLOROETHYLENE* 1,2-DICHLOROPROPANE (Propylene Dichloride)* CIS-1,3- DICHLOROPROPYLENE* DINOSEB* EDB (see ETHYLENE DIBROMIDE)* ENDRIN Entamoeba (see CYSTS) ESTRONE ETHYLBENZENE* ETHYLENE DIBROMIDE (EDB)* Furadan (see CARBOFURAN)* Giardia Lamblia (see CYST) HALOACETONITRILES (HAN)*
BROMOCHLOROACETONITRILE DIBROMOACETONITRILE HALOACETONITRILES (HAN)* DICHLOROACETONITRILE TRICHLOROACETONITRILE

>97% >98% 99.98% >97% >99% 99.1% >99.8% >99.8% >99% >95% >99.5% >99% 99% >99.8% 98% >99.95% >99.95% >99% 95% >99% >99.8% >99% >99% >98% 95% >99% >99% >99% >99% >99% 99% >99% 99% 99.95% 96.9% >99% >99% >99% >99.95%
98% 98%
98% 98%

2.0 mg/L 0.050 189 MFL 0.100 0.081 2.058 mg/L 0.300 0.300 0.19 0.014 0.04 +/-10% 0.077 0.015 0.300 0.110 MINIMUM 50,000/L MINIMUM 50,000/L 0.052 0.088 0.083 0.300 0.052 0.080 0.040 0.088 0.083 0.170 0.086 0.080 0.079 0.170 0.044 0.053 MINIMUM 50,000/L 0.1388 mg/L 0.088 0.044 0.19 MINIMUM 50,000/L
0.022 0.024
0.0096 0.015

Filter Specifications

Max Allowable
1.0 mg/L 0.001 99% 0.003 0.001
<0.300ng/L 0.015 0.015 0.001 0.005 0.002 0.001 0.0002 0.015 0.0017
99.95% REDUCTION REQUIREMENT
99.95% REDUCTION REQUIREMENT
0.00002 0.0048 0.001 0.015 0.00002 0.001 0.001 0.0048 0.001 0.0005 0.001 0.001 0.001 0.0002 0.00002 0.00059
99.95% REDUCTION REQUIREMENT
<0.020 mg/L 0.001 0.00002 0.001
99.95% REDUCTION REQUIREMENT
0.0005 0.0006
0.0002 0.0003

Contaminant

% of

Influent

reduction Concentration

HALOKETONES (HK):* 1,1-DICHLORO-2-PROPANONE 1,1,1-TRICHLORO-2-PROPANONE
HEPTACHLOR* HEPTACHLOR EPOXIDE* HEXACHLOROBUTADIENE (Perchlorobutadiene)* HEXACHLOROCYCLOPENTADIENE* IBUPROFEN LEAD (pH 6.5) LEAD (pH 8.5) LINDANE* METHOXYCHLOR* Methylbenzene (see TOLUENE)* Mercury (pH 6.5) Mercury (pH 8.5) Monochlorobenzene (see CHLOROBENZENE)* NAPROXEN NONYLPHENOL POLYCHLORINATED BIPHENYLS (PCBs, Aroclor 1260) PCE (see Tetrachloroethylene) PENTACHLOROPHENOL* Perchlorobutadiene (see HEXACHLOROBUTADIENE)* PFOA PFOS Phenytoin Propylene Dichloride (see 1,2 -DICHLOROPROPANE)* SIMAZINE* STYRENE (Vinylbenzene)* 1,1,1-TCA (see 1,1,1 – TRICHLOROETHANE)* 1,2,4-Trichlorobenze TCE (see TRICHLOROETHYLENE)* 1,1,2,2- TETRACHLOROETHANE* TETRACHLOROETHYLENE* TOLUENE (Methylbenzene)* TOXAPHENE 2,4,5-TP (Silvex)* Toxoplasma (see CYST) TRIBROMOACETIC ACID* 1,1,1-TRICHLOROETHANE (1,1,1-TCA)* 1,1,2-TRICHLOROETHANE* TRICHLOROETHYLENE (TCE)* TRIHALOMETHANES (TTHM) (Chloroform; Bromoform; Bromodichloromethane; Dibromochloromethane) Unsym-Trichlorobenzene (see 1,2,4-TRICHLOROBENZENE)* Vinylbenzene (see STYRENE)* XYLENES (TOTAL)*

99% 96% >99% 98% >98% >99% 96.7% >99.3% >99.3% >99% >99% >99% 74.9% 97.8% >99% 95.3% 97.1% >99.9% >96% >99% >98% 98.0% 98.0% 94.7% >99% >97% >99% 95% >99% >99% >99% >99% >99% >92.9% 99% >99.95%
95% >99% >99%
>99.8%
>99% >99% >99%

0.0072 0.0082 0.25 0.0107 0.044 0.060 0.432 mg/L 0.15 +/- 10% 0.15 +/- 10% 0.055 0.050 0.078 0.0059 0.0061 0.077 0.130 mg/L 2.058 mg/L 0.01 +/- 10% 0.014 0.096 0.044 0.0005 mg/L 0.001 mg/L 0.2173 mg/L 0.080 0.120 0.150 0.084 0.215 0.180 0.081 0.081 0.078 0.015 +/- 10% 0.270 MINIMUM 50,000/L 0.042 0.084 0.150 0.180
0.300
0.160 0.150 0.070

Max Allowable
0.0001 0.0003 0.00001 0.0002 0.001 0.000002 <0.060 mg/L 0.010 0.010 0.00001 0.0001 0.001 0.002 0.002 0.001 <0.020 mg/L <0.200 mg/L 0.0005 0.005 0.001 0.001 <0.00007 mg/L <0.00007 mg/L <.030 mg/L 0.001 0.004 0.0005 0.0046 0.07 0.0010 0.001 0.001 0.001 0.003 0.0016
99.95% REDUCTION REQUIREMENT
0.001 0.0046 0.0005 0.0010
0.015
0.0005 0.0005 0.001

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P R I O R PTAOGIEN TS ITTALLEL A T I O N

WINE RACK HANDLE FINISH APPLICATION (TR-DZW)

See finish (e.g., paint or stain) for application instructions and drying/curing times. Drying/Curing times vary by finish. Follow recommended guidelines associated with treating unfinished natural cherry wood.
NOTE: REMOVE THE WINE RACK HANDLES FROM THE WINE RACK ASSEMBLY BEFORE APPLYING FINISH! NOTE: FINISH ODORS FROM PANELS INSTALLED BEFORE FULLY DRYING / CURING CAN LINGER AND BE ABSORBED BY THE CABINET’S INTERIOR. TRUE IS NOT RESPONSIBLE FOR LINGERING FINISH ODORS INSIDE THE UNIT.
REQUIRED TOOLS
· Phillips Screwdriver or Bit Driver
· Drill (optional)
STYLE #1
REMOVAL
1. Pull the wine rack forward.
2. Push the slide release tabs as indicated by the release arrows (see fig. 1) and pull the wine rack forward.
3. Remove the wine rack handle from the wine rack assembly. See fig. 2.

INSTALLATION 1. Install the wine rack handle on the wine rack
assembly. See fig. 2. 2. Extend the slides. 3. Position the wine rack on the slides. Then, reinstall
the wine rack assembly screws.
FIG. 1. Push the left release tab up and the right release tab down.

INSTALLATION 1. Install the wine rack handle on the wine rack
assembly. See fig. 2.
2. Position the wine rack on the slides and carefully push the wine rack towards the back of the unit.

FIG. 2. Wine rack handle screw locations.

STYLE #2
REMOVAL 1. Pull the wine rack forward.
2. Remove the wine rack assembly screws. See fig. 3. Then, lift the wine rack assembly from the slides.
3. Remove the wine rack handle from the wine rack assembly. See fig. 2.

FIG. 3. Wine rack assembly screw locations and screw closeup.

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NOTES

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01/02/2025

TEC_TM_009 REV. L_EN

I NPSATGAEL LTAI T LI OE N
U N C R AT I N G A N T I-T IP B R ACKE T
LEVELING KICKPL ATE INSTALL ATION JOINING KIT INSTALL ATION

TEC_TM_009 REV. L_EN

PRESERVE THE MOMENT®

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I N S TA L L AT I O N

U N C R AT I N G
REQUIRED TOOLS
· Drill or ratchet
· 7/16″ Deep well socket
· Cutting Tool
WARNING! TIP OVER HAZARD. Unit poses a tipping hazard when moving or during installation. Do not move the unit without the shipping brackets installed. Do not remove the appliance from the pallet without assistance. Failure to do so may result in property damage, personal injury, or death.
NOTE: YOUR APPLIANCE MAY NOT EX ACTLY MATCH FIGURES SHOWN.
PROCEDURE
1. Inspect the pallet exterior packaging for visible damage. See fig. 1. Follow TRUE’s recommended procedure for accepting deliveries.
2. Remove the exterior packaging. Inspect the unit’s exterior for visible or cosmetic damage. See figs. 2 and 3.
NOTE: DO NOT DISCARD THE KICKPLATE (SEE FIG. 4). IF MOVING THE UNIT A LONG DISTANCE (E.G., BETWEEN BUILDINGS OR ON STAIRS), DO NOT DISCARD THE EXTERIOR CARDBOARD.

FIG. 1. Inspect the exterior packaging for visible damage. FIG. 2. Inspect the unit’s exterior for visible damage.

FIG. 3. Be sure to inspect the rainshield.

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TRUE RESIDENTIAL®

FIG. 4. Packaged kickplate ships tucked under the unit’s front.

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I N S TA L L AT I O N

UNCRATING (CONT.)
3. Closely inspect the unit’s interior for damage (e.g., scratches by shelving or damage to the door seal). See fig. 5.
NOTE: DO NOT REMOVE THE INTERIOR PACKAGING.
4. Move the unit as close as possible to the final installation location.
NOTE: SECURE THE DOOR BEFORE MOVING THE UNIT TO ITS FINAL LOCATION (SEE FIG. 6). REPACKAGE THE UNIT WITH THE EXTERIOR PACKAGING AS NEEDED BEFORE MOVING THE UNIT.
5. Unbolt the shipping bracket from the castor housing. Then, remove the anti-tip bracket. See figs. 7 and 8.
NOTE: DO NOT DISCARD THE ANTI-TIP BR ACKET.

FIG. 5. Inspect inside the unit for visible damage. Do not remove the interior packaging.

FIG. 6. Always secure the door closed before moving the appliance.

FIG. 7. Shipping bracket bolt locations.

TEC_TM_009 REV. L_EN

FIG. 8. Anti-tip bracket shipping bolt locations. Other side not shown.

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Page 29 of 76

I N S TA L L AT I O N

UNCRATING (CONT.)

6. Slightly raise the rear leveling leg rollers. Turn the front adjustment screw 1/4-1/2 turn clockwise. See fig. 9.
7. With assistance, pull the unit off the back of the skid. Then, remove the skid and Carefully guide the unit to a fully upright position. See figs. 10a, 10b, and 10c.
CAUTION! Only lift with appliance moving equipment from the unit’s sides, never the front or rear. See fig. 11. Failure to do so may result in personal injury or appliance damage. Do not lift the unit by handles, doors, or hinges.

adjustment screw

1/4 1/2 turn

shipping bracket FIG. 9. Adjustment screw location. Other adjustment screw not shown.

FIG. 10A. With assistance, carefully walk the appliance partially off the back of the skid.
1 2

FIG. 10B. Then, tilt the unit backward and remove the skid.

FIG. 10C. Carefully guide the appliance to an upright position.

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TRUE RESIDENTIAL®

FIG. 11. Only lift with appliance moving equipment from the SIDES, NEVER the FRONT or REAR.

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NOTES

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Page 31 of 76

I NPSATGAEL LTAI T LI OE N

ANTI-TIP BR ACKE T INS TALL ATION (REQUIRED)

WARNING! TIP OVER HAZARD. Unit poses a tipping hazard when moving or during installation. Do not move the unit without the shipping brackets installed. Do not remove the appliance from the pallet without assistance. Failure to do so may result in property damage, personal injury, or death. WARNING! TIP OVER HAZARD. Antitip bracket must be installed to ensure personal safety, correct operation, and proper airflow.
USER ACTION!
· Install the anti-tip bracket before moving the unit into its final operating position.
· Contact a qualified flooring installer for the best procedure of drilling pilot holes through your flooring material.
KIT CONTENTS · (1) One anti-tip bracket (fig. 1) · (4) Four 3 / 16″ masonry screws · (8) Eight #12-2″ wood screws · (12) Twelve 1/4″ washers

REQUIRED TOOLS Required tools include (but may not be limited to) the following:
· Tape measure · Marking utensil · 1/8″ drill bit · 7/16″ socket · Phillips bit driver · Drill or ratchet
PROCEDURE 1. Measure and mark the anti-tip bracket’s placement
in the installation location. See fig. 2.
2. Position the bracket. Then, with the bracket as a guide, drill pilot holes into the wall and/or floor.
N O T E : FOR INCREASED STABILITY, SECURE THE BRACKET TO AS MANY JOISTS AND/OR STUDS AS POSSIBLE. 3. With the provided hardware, secure the anti-tip bracket.
4. Adjust the rear leveling rollers 1/4 turn clockwise.
5. Slide the unit into place and hook the anti-tip bracket into the castor assembly slots.

FIG. 1. Anti-tip bracket. Do not discard.

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6″ 153mm FLUSH INSTALL
5 21/32″ 144mm STANDARD INSTALL

I N S TA L L AT I O N

6″ 153mm FLUSH INSTALL
5 21/32″ 144mm STANDARD INSTALL

22 31/32″ 583mm STANDARD INSTALL

24 31/32″ 634mm FLUSH INSTALL

- = Bracket Location

Dimensions may vary by ± 1/8″ (3.2 mm)

FIG. 2. Diagram of anti-tip bracket installation location.

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Page 33 of 76

I N S TA L L AT I O N

LEVELING
Once the appliance is installed in its final location, it is important that it is properly leveled. When the appliance is properly leveled, doors, drawers, and rainshields are less likely to need adjustments. Proper leveling also ensures the gasket seals, drain pans do not spill over, and the best refrigeration performance.
PROCEDURE
1. Verify the rear rollers and the front leveling legs are raised as high as possible and the appliance is resting on the castor bases.
2. Place a level on the appliance’s interior floor. Check the level front-to-back and side-to-side.
3. If present, remove the kickplate. The kickplate is magnetically attached to the appliance. With a 7/16″ socket, adjust the rear height. Turn the rear roller adjustment nut clockwise to raise the unit and counterclockwise to lower the unit.
NOTE: ADJUST THE REAR HEIGHT JUST ENOUGH OR THE REAR ROLLER TO TOUCH THE GROUND.
4. With the provided wrench, adjust the front leveling legs as needed. See fig. 1
NOTE: ADJUST THE FRONT HEIGHT JUST ENOUGH FOR THE FRONT LEGS TO TOUCH THE GROUND.

Rear Roller Adjustment
Front Leg Adjustment

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I N S TA L L AT I O N

KICKPL ATE INSTALL ATION
The kickplate (see fig. 1) is shipped unattached to the unit to allow easy access for leveling the unit. The kickplate attaches to the unit with magnets (see fig. 2) located on either side at the bottom of the unit.
IN S TA L L AT ION After leveling the unit, position the kickplate at the bottom of the unit’s front. See fig. 3.
REMOVAL Pull the kickplate away from the unit.

FIG. 1. The kickplate.

FIG. 2. The magnets. One side shown.

FIG. 3. Installed kickplate.

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I N S TA L L AT I O N

JOINING KIT INSTALL ATION

KIT CONTENTS · (1) Joining Rainshield Assembly · (1) Joining Kickplate · Anti-Sweat Foam End Panels* · Joining Bracket* · 1/4-20 x 1″ Hex Head Screws* · 1/4″ Split Lock Washers* *Quantities vary by kit size.
REQUIRED TOOLS Required tools include (but may not be limited to) the following:
· Phillips Bit Driver or Screwdriver · 7/16″ Socket Wrench · 1/4″ Socket Wrench · Tape · Marking Utensil · Drill NOTE: MAKE SURE THE ANTI-TIP BRACKETS ARE INSTALLED PER INSTALLATION MANUAL INSTRUCTIONS. EACH UNIT WILL ALSO NEED TO BE PROPERLY LEVELED PER INSTALLATION MANUAL INSTRUCTIONS.
DANGER! Electrical shock or burn hazard. Unplug the unit or turn off the power supply before proceeding.
WARNING! TIP OVER HAZARD. To avoid hazards from appliance instability, be sure to install the anti-tip brackets (see fig. 1) on each individual unit per the installation manual instructions. If the appliance is moved, verify that the device is properly engaged before the normal usage of the appliance commences.

PROCEDURE 1. Remove the reed switch bracket. See figs. 2 and 3. 2. Remove the reed switch cover, and then
disconnect the reed switch. See figs. 4 and 5. NOTE: IF FOUR (4) WIRES ARE CONNECTED TO THE REED SWITCH, BE SURE TO CLEARLY LABEL THE WIRES’ ORIGINAL LOCATIONS BEFORE DISCONNECTING THE REED SWITCH. WIRE LOCATION IS CRITICAL TO THE APPLIANCE’S OPERATION. SEE FIG. 5.
3. Remove the reed switch wire from the rainshield. See figs. 6 and 7.
4. Remove the rainshield. See figs. 8-10. 5. Repeat steps 1-4 for each unit of the joined
installation. 6. Remove the inner magnet brackets (see figs. 11
and 12). Then, thread and tighten the magnet bracket screws. Discard the magnet bracket. NOTE: BE SURE TO RETURN MAGNET BRACKET SCREWS TO THEIR ORIGINAL POSITIONS; THE SCREWS SUPPORT THE CASTOR ASSEMBLY HOUSING.
FIG. 1. Anti-tip bracket. Be sure to install a bracket for each unit.

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I N S TA L L AT I O N JOINING KIT INSTALL ATION (CONT.)

FIG. 2. Pull the rainshield open. FIG. 4. Remove the plastic cover.

FIG. 3. Locate the reed switch in the bottom of the rainshield.

FIG. 5. Label the original wire locations BEFORE disconnecting the reed switch.

FIG. 6. Remove the p-clip holding FIG. 7. Pull the reed switch wire

the wire to the rainshield.

through the rainshield bushing.

FIG. 8. Bracket screw location. Other bracket not shown.

FIG. 9. Rainshield screw locations. TEC_TM_009 REV. L_EN

FIG. 10. Remove the screws from the metal channel.

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I N S TA L L AT I O N JOINING KIT INSTALL ATION (CONT.)

7. Install anti-sweat foam end panels on the joined units’ sides where the appliances will meet. See figs. 13 and 14.

8. Position the units in front of the final installation location. Then, level the units.

9. Verify the fronts of the units are flush at the seams and the gap(s) between the units is (are) consistent from top to bottom. See figs. 15 and 16.
10. With the provided hardware, install the joining bracket across the interior legs. See figs. 17 and 18.

FIG. 11. Remove and discard the interior magnet brackets.

11. With the existing hardware, install the joining rainshield assembly. See fig. 19.
NOTE: ASSISTANCE (AT LEAST TWO (2) PEOPLE) RECOMMENDED.
12. Route the reed switch wires through the rainshield. See figs. 6 and 7.

FIG. 12. Magnet bracket screw locations.

13. With the predrilled holes in the joining rainshield, connect and install the reed switches near the handle-side of the units.
NOTE: BE SURE TO CONNECT THE WIRES TO THE REED SWITCH AS ORIGINALLY CONFIGURED. WIRE LOCATION IS CRITICAL TO THE APPLIANCE’S OPERATION. SEE FIGS. 5 OR 20.

FIG. 13. Install the anti-sweat foam panel where the unit will be positioned next to another unit.

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TRUE RESIDENTIAL®

Application Area Two Pads Used

Four Pads Used

FIG. 14. Install foam pads between the joined units.

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I N S TA L L AT I O N JOINING KIT INSTALL ATION (CONT.)

14. Walk the joined units into their final installation location.
15. Verify the level of the appliances. Level the units as needed.
16. Restore power to the units and turn the units on.
17. After 3 minutes of runtime, open the doors individually and verify correct door switch operation. When operating correctly, the following should occur:
· Unless set otherwise, the lights turn on and off with the door openings.
· The evaporator (interior) fan turns on and off with door openings.
· There is a low-pitched click from the control board area when the door opens or shuts.
18. Install the joining kit grill.

FIG. 15. Verify the appliance fronts are flush. Adjust the units accordingly.

FIG. 16. Verify the gap(s) between appliances is (are) even throughout.

FIG. 17. Return the magnet bracket screws to their original locations.

FIG. 18. Installed joining bracket.

FIG. 19. Installed joining rainshield. TEC_TM_009 REV. L_EN

FIG. 20. Connect the reed switches with the original wire configurations.

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NOTES

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01/02/2025

TEC_TM_009 REV. L_EN

A PS PE LCITAINOCNE TSI ET TL UE P
SHELF ADJUSTMENT REFRIGERATOR STORAGE
FREEZER STORAGE OPTIONAL ICEMAKER

TEC_TM_009 REV. L _EN

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Page 41 of 76

APPLIANCE SETUP
SHELF ADJUSTMENT
Shelving comes taped in place to prevent moving during shipping. See fig. 1. This appliance meets the IEC shelf weight capacity of 47 lb/ft2 (230 kg/m2). NOTE: THE SIDE MICROFILM PREVENTS COSMETIC DAMAGE WHEN ADJUSTING SHELVING. DO NOT REMOVE THE SIDE MICROFILM UNTIL ALL SHELVES ARE POSITIONED AS DESIRED. SEE FIG. 2. NOTE: YOUR APPLIANCE MAY NOT MATCH THE FIGURES SHOWN.
FIG. 1. Packaged shelving.

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FIG. 2. Do not remove the microfilm until all the shelves are positioned.

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#212530

TEC_TM_009 REV. L_EN

A P PPLAI AGNE CTEI TSLEET U P

SHELF ADJUSTMENT (CONT.)

PROCEDURE 1. Remove the shelf shipping clips. See fig. 3.
2. Remove the shipping tape from the shelf.
NOTE: TRUE RECOMMENDS PULLING THE TA P E F R OM T HE T OP. 3. Remove the shelf. See fig. 4.
4. Install the shelf at the desired height.
NOTE: BE SURE THE SHELF IS FULLY SEATED. SEE FIG. 5. PUSH THE BOTTOM TABS INWARD IF THE SHELF DOES NOT SIT FL AT. SEE FIG. 6. 5. Repeat steps 2-4 for the remaining shelves.
6. Remove the side microfilm. See fig. 7.

FIG. 3. Remove the shelf shipping clip (A) from the shelf standard (B).

2 1

FIG. 4. Lift the shelf front up (A). Then, lift the shelf back and pull forward (B).

FIG. 5. Underside view. Left side shown. A: CORRECT; Bottom tab is fully seated in the shelf standard. B: INCORRECT; Bottom tab is not seated in the shelf standard.

FIG. 6. Push the bottom tab inward. TEC_TM_009 REV. L_EN

FIG. 7. Completed shelf installation.

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A P PPLAI AGNE CTEI TSLEET U P

REFRIGERATOR STORAGE

GLASS SHELVES
Position the shelves at the desired height. See fig. 1. See “Shelf Adjustment” (pg. 42).

DOOR BINS (SOLID DOORS ONLY)
CAUTION! INCORRECTLY INSTALLED DOOR BINS MAY RESULT IN APPLIANCE DAMAGE OR PERSONAL I N J U R Y.
Door bins ship in the refrigerator’s bottom drawer. See fig. 2.

FIG. 1. Installed Shelving.

INSTALLATION 1. Hook a door bin into the door slots. See fig. 3.
2. Push the bin down to ensure the tabs are fully engaged in the slots. See fig. 4.

REMOVAL Lift the door bin up and away from the door.

FIG. 2. Packaged door bins.

FIG. 3. Hook the door bins into the door slots.

Page 44 of 76

TRUE RESIDENTIAL®

FIG. 4. Final door bin installation.

01/02/2025

#212530

TEC_TM_009 REV. L_EN

A P PPLAI AGNE CTEI TSLEET U P

REFRIGERATOR STORAGE (CONT.)
DRAWERS Your True appliance ships with the drawers installed.
REMOVAL 1. Pull the drawer fully forward. 2. Remove the drawer slide screws. See fig. 5. 3. Lift the drawer from the unit.
INSTALLATION 1. Pull the drawer slides fully forward. 2. Position the drawer on the drawer slides and
carefully push the drawer towards the back of the unit. NOTE: BE SURE THE DRAWER SITS UNDER THE SLIDES’ REAR TABS. SEE FIG. 6. 3. Reinstall the drawer slide screws.

FIG. 5. Drawer slide screw locations..

FIG. 6. Be sure the drawer sits under the rear tabs..

TEC_TM_009 REV. L_EN

01/02/2025

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Page 45 of 76

A P PPLAI AGNE CTEI TSLEET U P

FREEZER STORAGE

WIRE SHELVES
Position the shelving at the desired heights before use. See fig. 1. See “Shelf Adjustment” (pg. 42).

WIRE BASKETS Your True appliance ships with the drawers installed.

REMOVAL 1. Pull the drawer fully forward. 2. Remove the drawer slide screws. See fig. 2. 3. Lift the drawer from the unit.

FIG. 1. Installed Shelving.

INSTALLATION
1. Pull the drawer slides fully forward.
2. Position the drawer on the drawer slides and carefully push the drawer towards the back of the unit.
NOTE: BE SURE THE DRAWER SITS UNDER THE SLIDES’ REAR TABS. SEE FIG. 3. 3. Reinstall the drawer slide screws.

FIG. 2. Drawer slide screw locations.

FIG. 3. Be sure the drawer sits under the rear tabs

Page 46 of 76

TRUE RESIDENTIAL®

01/02/2025

#212530

TEC_TM_009 REV. L_EN

A P PPLAI AGNE CTEI TSLEET U P

OPTIONAL ICEMAKER

The icemaker (see fig. 1) is below the lowest shelf and on the left in the freezer section. For water supply requirements, please see “Water Supply Requirements” (pg. 21). To turn the icemaker on, please see “Ice Menu Navigation” (pg. 57).
· See “Water Filter Installation” (pg. 22) for installation instructions.
· After the initial startup, discard the first full bin of ice (48 hours). This ice may contain impurities from new plumbing connections.
· Do not remove the ice bin, even if the icemaker is not in use. The ice bin prevents stacked product from damaging the icemaker.
· If ice is not used regularly, it may fuse together. To avoid this, discard the ice and allow the ice maker to replenish.
ICE SCOOP
The ice scoop ships inside the ice bin. See fig. 2.

FIG. 1. The icemaker.

MAX ICE
When the max ice is turned on, the unit maximizes ice production for 24 hours. For information on turning Max Ice on or off, please see “Ice Menu Navigation” (pg. 57).

FIG. 2. The ice scoop ships inside the ice bin.

TEC_TM_009 REV. L_EN

01/02/2025

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Page 47 of 76

NOTES

Page 48 of 76

TRUE RESIDENTIAL®

01/02/2025

TEC_TM_009 REV. L_EN

R E F R I G E R A T O R / F R E E Z E RP AE GL EECTTIRTOL EN I C C O N T R O L O P E R A T I O N
NOTE: AN ELECTRONIC CONTROL DISPLAY MAY REFLECT THE FLUCTUATING TEMPERATURES OF THE REFRIGERATION CYCLE, NOT THE PRODUCT TEMPERATURE. THE MOST ACCURATE METHOD TO DETERMINE AN APPLIANCE’S OPERATION IS TO VERIFY THE PRODUCT TEMPERATURE.
TURN ON/OFF
TEMPERATURE ADJUSTMENT
MODE NAVIGATION
SHOWROOM MODE
ACCENT LIGHTING SYSTEM
AL ARM NAVIGATION
NOTIFICATION ALERTS
ICE MENU NAVIGATION (OPTIONAL ICEMAKER ONLY)

TEC_TM_009 REV. L_EN

PRESERVE THE MOMENT®

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Page 49 of 76

R E F R I G E R A T O R / F R E E Z E RP AE GL EECTTIRTOL EN I C C O N T R O L O P E R A T I O N
TURN ON/OFF
All units are shipped in ON mode. During the initial startup, the unit runs a short power up diagnostic followed by a single audible beep. The lights turn on and temperature readings appear on the display.
WARNING! Electrical shock or burn hazard. Turning the unit off with the power button does not remove the power supply from the control. Unplug the unit or turn off the power supply.
PLEASE NOTE THAT THOUGH THE DISPLAY CAN SHOW EITHER FAHRENHEIT OR CELSIUS, IN MOST CASES THE FIGURES SHOW FAHRENHEIT.

HOME SCREEN ON / OFF

OFF

MODE LIGHT ALARM

38°F

MODE LIGHT ALARM

38°F

OFF

(2 sec)

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TRUE RESIDENTIAL®

01/02/2025

#212530

TEC_TM_009 REV. L_EN

R E F R I G E R A T O R / F R E E Z E RP AE GL EECTTIRTOL EN I C C O N T R O L O P E R A T I O N TEMPERATURE ADJUSTMENT

1. Press down

or up

until the display

shows the desired set point.

NOTE: A BUTTON PRESS CHANGES THE SET POINT BY 1° AND IS ACCOMPANIED BY AN AUDIBLE BEEP.

2. When the display shows the desired set point, leave the display inactive until the display shows the Home screen.

Refrigerator Zone Freezer Zone

Default Set Point
38°F (3°C)
-2°F (18 . 8 ° C)

Temperature Range
34 – 42°F (1 – 6°C)
-4 – 4°F (-20 – -16°C)

SET POINT NAVIGATION

38°F

MODE LIGHT ALARM

38°F

OR
No Action (5 sec)
REFRIGERATOR 38ºF / FREEZER 0ºF

REFRIGERATOR 38°F

TEC_TM_009 REV. L_EN

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R E F R I G E R A T O R / F R E E Z E RP AE GL EECTTIRTOL EN I C C O N T R O L O P E R A T I O N

MODE NAVIGATION
This page explains the following models:
· HOLIDAY Mode · Temperature Unit Selection Mode · VACATION MODE HOLIDAY MODE NOTE: IN HOLIDAY MODE, SET POINTS CANNOT CHANGE AND MANUAL DEFROST CANNOT INITIATE. The following holds TRUE in accordance with Star-K requirements:
· Freezer defrosting function switch to a fixed time-based sequence. · The compartment/zone thermistors detect cut-in and cut-out temperatures (determining factor to start/stop
cooling), but there is a random 16-21 second delay before cooling begins/ends. · The display shows HOLIDAY MODE ACTIVE when the door is closed. VACATION MODE Vacation mode is operation optimized for energy savings.
MODE NAVIGATION

38°F

MODE LIGHT ALARM

HOLIDAY MODE

38°F

MODE

TEMPERATURE ºF

VACATION MODE

SERVICE REPORT EXIT

Page 52 of 76

HOLIDAY MODE TEMPERATURE ºF VACATION MODE HOLIDAY MODE TEMPERATURE ºF VACATION MODE HOLIDAY MODE TEMPERATURE ºF VACATION MODE SERVICE REPORT EXIT
SERVICE REPORT EXIT
TRUE RESIDENTIAL®

MODE
MODE
MODE
MODE
Return from Service Screen
MODE
Back to Home Screen
01/02/2025

HOLIDAY MODE ACTIVE PRESS ANY KEY TO EXIT
TEMPERATURE IS FAHRENHEIT PRESS ANY KEY TO EXIT
VACATION MODE ACTIVE MODE ENDS ON NEXT DOOR OPENING
NO SERVICE REQUIRED

38°F #212530

TEC_TM_009 REV. L_EN

R E F R I G E R A T O R / F R E E Z E RP AE GL EECTTIRTOL EN I C C O N T R O L O P E R A T I O N

SHOWROOM MODE

SHOWROOM MODE DISABLES THE REFRIGERATION SYSTEM. The appliance will not cool or defrost; however, the lighting system and door ajar alarm system function, and the display shows the set points.

NOTE: ALL MENUS ARE DISPL AY ONLY. ANY SET TING CHANGES WILL NOT AFFECT THE REFRIGER ATION SYSTEM’S OPER ATION UNTIL SHOWROOM MODE IS OFF.

SHOWROOM MODE ON

1. Press both power

and down

until the display shows the service warning.

2. Press down.

3. Press down until SHOWROOM MODE OFF is selected.

4. With SHOWROOM MODE OFF selected, press MODE.

SHOWROOM MODE OFF

1. Press both power

and down

until the display shows the service warning.

2. Press down.

3. Press down until SHOWROOM MODE ON is selected.

4. With SHOWROOM MODE ON selected, press MODE. HOME SCREEN

MODE

38°F

MODE LIGHT ALARM

SHOWROOM MODE
warning this model is for service use only
press power to exit or down to continue

R E F R I G E R AT O R FREEZER EXIT

Showroom Mode Off

R E F R I G E R AT O R FREEZER EXIT

Showroom Mode Off

R E F R I G E R AT O R FREEZER EXIT

Showroom Mode Off

R E F R I G E R AT O R FREEZER EXI T

Showroom Mode On

TEC_TM_009 REV. L_EN

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R E F R I G E R A T O R / F R E E Z E RP AE GL EECTTIRTOL EN I C C O N T R O L O P E R A T I O N
ACCENT LIGHTING SYSTEM
All models are equipped with an accent lighting system in the refrigerator/freezer compartment(s). PROCEDURE 1. Press LIGHT. 2. With the arrow buttons, navigate to the desired menu option. 3. With the desired option selected, press LIGHT to toggle between options. LIGHT MODE: Interior lights BACKLIGHT: Display ON mode: Stays illuminated when the door is closed. NOTE: WHEN IN ON MODE, LIGHTS WILL NOT FADE-UP WHEN THE DOOR OPENS. DOOR mode: Only illuminates when the door is open.
LIGHT NAVIGATION

38°F

MODE LIGHT ALARM

LIGHT MODE DOOR

38°F

LIGHT

BACKLIGHT DOOR

EXIT

LIGHT MODE DOOR BACKLIGHT DOOR EXIT
LIGHT MODE DOOR BACKLIGHT DOOR EXIT
LIGHT MODE DOOR BACKLIGHT DOOR EXIT

Page 54 of 76

TRUE RESIDENTIAL®

LIGHT
LIGHT
LIGHT
Back to Home Screen
01/02/2025

LIGHT MODE ON BACKLIGHT ON

38°F

#212530

TEC_TM_009 REV. L_EN

R E F R I G E R A T O R / F R E E Z E RP AE GL EECTTIRTOL EN I C C O N T R O L O P E R A T I O N
AL ARM NAVIGATION (DOOR AJAR AL ARM FEATURE ON/OFF)
All models are equipped with a door ajar alarm. The door ajar alarm beeps continuously when the door is left open for more than 5 minutes. During a door ajar alarm, the display shows the notification icons. ENABLE Press ALARM. The display will show DOOR ALARM IS ON. DISABLE Press ALARM. The display will show DOOR ALARM IS OFF.
ALARM NAVIGATION

38°F

MODE LIGHT ALARM

* TO STOP ALARM BUZZER PRESS ALARM

REFRIGERATOR DOOR AJAR*

38°F

DOOR ALARM IS ON EXIT

DOOR ALARM IS ON

ALARM

EXIT

DOOR ALARM IS OFF

ALARM

EXIT

DOOR ALARM IS OFF EXIT

ALARM
Back to Home Screen

308°°FF

38°F

TEC_TM_009 REV. L_EN

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R E F R I G E R A T O R / F R E E Z E RP AE GL EECTTIRTOL EN I C C O N T R O L O P E R A T I O N NOTIFICATIONS ALERTS The following notification alerts may show on the display if the appliance needs attention.
NOTIFICATION ALERTS

38°F

MODE LIGHT ALARM

38°F

·DEFROST ·HIGH TEMP ·SHOWROOM MODE ·COMMUNICATION ERROR ·SERVICE REQUIRED ·DOOR ALARM

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TRUE RESIDENTIAL®

01/02/2025

#212530

TEC_TM_009 REV. L_EN

R E F R I G E R A T O R / F R E E Z E RP AE GL EECTTIRTOL EN I C C O N T R O L O P E R A T I O N ICE MENU NAVIGATION (OPTIONAL ICEMAKER ONLY) To enter the Ice Menu, press ICE on the user interface. Use the UP and DOWN arrows to navigate between the menu options and use ICE to make a selection. See the diagram below. The Ice Menu contains three operations. · Ice Maker: Toggles the icemaker between on/off. · Max Ice: Maximizes ice production for 24 hours. · Water Filter Reset: Immediately resets the countdown to change the water filter.
38°F
To change selection (dark highlight/white text). To toggle ICE MAKER and MAX ICE between ON and OFF. Return to home if EXIT is highlighted.

308°°FF

38°F

TEC_TM_009 REV. L_EN

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Page 57 of 76

R E F R I G E R A T OPRA/G FE RTEIETZLEER O P E R A T I O N

ICE TROUBLESHOOTING

Please see the table below to troubleshoot some common problems with ice production. If your issue is not resolved, please contact True Residential Technical Support at 844-746-9423 or TrueResidentialService@TrueMfg.com.

No ice
Black flecks in the ice cubes Bad taste Hollow cubes

Icemaker Troubleshooting
· Verify the water filter is installed if not bypassed due to a water filtration system, RO, or water softener.
· Verify water is being supplied to the unit · Verify the icemaker is on at the display and on the icemaker itself (see fig. 1)
and has been running for at least 24 hours · Verify the ice bin is positioned correctly · Verify the freezer temperature is near 0°F (-17.8°C) · Verify the water filter has been replaced within the last 12 months and
has been installed correctly
Stop use and contact True Residential Technical Support
· Defrost the freezer and clean with soap and water · Place coffee grounds or charcoal briquettes in the freezer to absorb odor
Clean the condenser coil. Contact True Residential Technical Support if the issue is unresolved.

FIG. 1. Off/on switch on the bottom of the icemaker near the TRUE logo.

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TRUE RESIDENTIAL®

01/02/2025

#212530

TEC_TM_009 REV. L_EN

D U A LS EZPCOATGNI OE NTOIPTTEILTRELAET I O N
NOTE: AN ELECTRONIC CONTROL DISPLAY MAY REFLECT THE FLUCTUATING TEMPERATURES OF THE REFRIGERATION CYCLE, NOT THE PRODUCT TEMPERATURE. THE MOST ACCURATE METHOD TO DETERMINE AN APPLIANCE’S OPERATION IS TO VERIFY THE PRODUCT TEMPERATURE.
DUAL ZONE TURN ON/OFF DUAL ZONE TEMPERATURE ADJUSTMENT
DUAL ZONE MODE NAVIGATION DUAL ZONE SHOWROOM MODE DUAL ZONE ACCENT LIGHTING SYSTEM DUAL ZONE AL ARM NAVIGATION DUAL ZONE NOTIFICATION ALERTS

TEC_TM_009 REV. L _EN

PRESERVE THE MOMENT®

01/02/2025

TR-24/30/36 INSTALL MANUAL

Page 59 of 76

DUAL ZONE OPERATION
TURN ON/OFF
All units are shipped in ON mode. During the initial startup, the unit runs a short power up diagnostic followed by a single audible beep. The lights turn on and temperature readings appear on the display.
WARNING! Electrical shock or burn hazard. Turning the unit off with the power button does not remove the power supply from the control. Unplug the unit or turn off the power supply.
PLEASE NOTE THAT THOUGH THE DISPLAY CAN SHOW EITHER FAHRENHEIT OR CELSIUS, IN MOST CASES THE FIGURES SHOW FAHRENHEIT.

HOME SCREEN ON / OFF

OFF OFF

MODE LIGHT ALARM

38°F

MODE LIGHT ALARM

OFF (2 sec)

Page 60 of 76

TRUE RESIDENTIAL®

01/02/2025

#212530

TEC_TM_009 REV. L_EN

DUAL ZONE OPERATION

TEMPERATURE ADJUSTMENT

1. Press ZONE until the display selects the desired zone.

2. Press down

or up

until the display

shows the desired set point.

NOTE: A BUTTON PRESS CHANGES THE SET POINT BY 1° AND IS ACCOMPANIED BY AN AUDIBLE BEEP.
3. When the display shows the desired set point, press ZONE or leave the display inactive until the display shows the Home screen.

Upper Zone Lower Zone

Default Set Point
55°F (12.7 ° C)
45°F ( 7. 2 ° C)

SET POINT NAVIGATION

Temperature Range
40 – 65°F (4.4 – 18.3°C)
40 – 65°F (4.4 – 18.3°C)

ZONE

55°F

45°F

MODE LIGHT ALARM

ZONE 1 UPPER

ZONE 2 LOWER

ZONE

55°F

45°F

ZONE

ZONE 1 UPPER
55°F

MODE LIGHT ALARM

ZONE 1 UPPER
OR
55°F
55°F
ZONE
45°F
UPPER ZONE 55°F / LOWER ZONE 45°F

TEC_TM_009 REV. L_EN

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Page 61 of 76

DUAL ZONE OPERATION

ZONE

55°F

45°F

55°F

45°F

MODE

MODE LIGHT ALARM
HOLIDAY MODE TEMPERATURE ºF VACATION MODE
SERVICE REPORT EXIT

HOLIDAY MODE TEMPERATURE ºF VACATION MODE
HOLIDAY MODE TEMPERATURE ºF VACATION MODE
HOLIDAY MODE TEMPERATURE ºF VACATION MODE
SERVICE REPORT EXIT
SERVICE REPORT EXIT

Page 62 of 76

TRUE RESIDENTIAL®

MODE
MODE
MODE
MODE
Return from Service Screen
MODE
Back to Home Screen

HOLIDAY MODE ACTIVE PRESS ANY KEY TO EXIT
TEMPERATURE IS FAHRENHEIT PRESS ANY KEY TO EXIT
VACATION MODE ACTIVE MODE ENDS ON NEXT DOOR OPENING
NO SERVICE REQUIRED

55°F

45°F

01/02/2025

#212530

TEC_TM_009 REV. L_EN

DUAL ZONE OPERATION

SHOWROOM MODE

SHOWROOM MODE DISABLES THE REFRIGERATION SYSTEM. The appliance will not cool or defrost; however, the
D UligAhLtingZsOysNtemE and door ajar alarm system function, and the display shows the set points. O PNEORT EA:TAILOL NMENU S A R E DI SP L AY ONLY. A N Y SE T T ING CH A NG E S W IL L NO T A F F EC T T HE
REFRIGER ATION SYSTEM’S OPER ATION UNTIL SHOWROOM MODE IS OFF.

SHOWROOM MODE ON

1. Press both power

and down

until the display shows the service warning.

2. Press down.

3. Press down until SHOWROOM MODE OFF is selected.

4. With SHOWROOM MODE OFF selected, press MODE.

SHOWROOM MODE OFF

1. Press both power

and down

until the display shows the service warning.

2. Press down.

3. Press down until SHOWROOM MODE ON is selected.

4. With SHOWROOM MODE ON selected, press MODE. HOME SCREEN

MODE
TEC_TM_009 REV. L_EN

SHOWROOM MODE
warning this model is for service use only
press power to exit or down to continue

R E F R I G E R AT O R FREEZER EXIT

Showroom Mode Off

R E F R I G E R AT O R FREEZER EXIT

Showroom Mode Off

R E F R I G E R AT O R FREEZER EXIT

Showroom Mode Off

R E F R I G E R AT O R FREEZER EXI T

Showroom Mode On

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DUAL ZONE OPERATION

ACCENT LIGHTING SYSTEM
All models are equipped with an accent lighting system in the refrigerator/freezer compartment(s).
PROCEDURE 1. Press LIGHT.
2. With the arrow buttons, navigate to the desired menu option.
3. With the desired option selected, press LIGHT to toggle between options.
LIGHT MODE: Interior lights
BACKLIGHT: Display
ON mode: Stays illuminated when the door is closed. NOTE: WHEN IN ON MODE, LIGHTS WILL NOT FADE-UP WHEN THE DOOR OPENS. DOOR mode: Only illuminates when the door is open.

CHANGE TRULUMINA® LIGHT COLOR
PROCEDURE 1. Press LIGHT until the display shows CHANGE
COLOR.
2. With the display showing CHANGE COLOR, press and release LIGHT until the light turns the desired color.

LIGHT NAVIGATION

ZONE

55°F

45°F

MODE LIGHT ALARM

55°F

45°F

LIGHT

CHANGE COLOR

EXIT

LIGHT MODE DOOR

BACKLIGHT DOOR

CHANGE COLOR

EXIT

LIGHT MODE DOOR

BACKLIGHT DOOR

CHANGE COLOR

EXIT

LIGHT MODE DOOR

BACKLIGHT DOOR

CHANGE COLOR

EXIT

LIGHT MODE DOOR

BACKLIGHT DOOR

CHANGE COLOR

EXIT

LIGHT MODE DOOR

BACKLIGHT DOOR

Page 64 of 76

TRUE RESIDENTIAL®

LIGHT
LIGHT
LIGHT
LIGHT
Back to Home Screen
01/02/2025

55°F

45°F

#212530

TEC_TM_009 REV. L_EN

DUAL ZONE OPERATION
AL ARM NAVIGATION (DOOR AJAR AL ARM FEATURE ON/OFF)
All models are equipped with a door ajar alarm. The door ajar alarm beeps continuously when the door is left open for more than 5 minutes. During a door ajar alarm, the display shows the notification icons.
ENABLE Press ALARM. The display will show DOOR ALARM IS ON.
DISABLE Press ALARM. The display will show DOOR ALARM IS OFF.

ZONE

ALARM NAVIGATION

55°F

45°F

MODE LIGHT ALARM

*TO STOP ALARM BUZZER PRESS ALARM

refrigerator door ajar*

55°F

DOOR ALARM IS ON EXIT

45°F

ALARM ALARM

DOOR ALARM IS ON EXIT
DOOR ALARM IS OFF EXIT

DOOR ALARM IS OFF EXIT

ALARM
Back to Home Screen

55°F

45°F

TEC_TM_009 REV. L_EN

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Page 65 of 76

D U A L ZPOA GN E TOIPTELRE A T I O N
NOTIFICATIONS ALERTS
The following notification alerts may show on the display if the appliance needs attention.

ZONE

NOTIFICATION ALERTS

55°F

45°F

MODE LIGHT ALARM

55°F

45°F

·DEFROST ·HIGH TEMP ·SHOWROOM MODE ·COMMUNICATION ERROR ·SERVICE REQUIRED ·DOOR ALARM ·ZONE 1 UPPER HIGH TEMP ·ZONE 2 LOWER HIGH TEMP

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TRUE RESIDENTIAL®

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#212530

TEC_TM_009 REV. L_EN

M A I N T ES NE CA TNICOEN&T SI TELREV I C I N G
INTERIOR ACCESSORIES DOOR REMOVAL
CONDENSER COIL CLEANING CONDENSATION
HANDLE TIGHTENING WATER FILTER REPL ACEMENT APPLIANCE CARE & CLEANING COMPONENT REPLACEMENT
SERIAL L ABEL LOCATION CONTACT US WARR ANT Y

TEC_TM_009 REV. L _EN

PRESERVE THE MOMENT®

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M A I N T E NPAANGCEET&I TSLEER V I C I N G

INTERIOR ACCESSORIES
All removable interior accessories are dishwasher safe.

DOOR REMOVAL
WARNING! Sharp edges. Take care when installing, cleaning, servicing, and maintaining the equipment.

WARNING! Crush or cut hazard! Doors are heavy. Be prepared to support the door’s weight. Do not lift or support the door by the handle.
NOTE: IF THE APPLIANCE IS EQUIPPED WITH A 9 0 ° D O O R S T OP, OP EN / HO L D T HE D O O R 4 5° FROM THE OPENING. REMOVAL 1. Open the rainshield. See fig. 1.
2. Remove the hinge covers. See fig. 2.
3. Open the door 90°.
4. Carefully lift the door from the hinge bases. See fig 3. NOTE: DO NOT LIFT THE DOOR BY THE HANDLE.
IN S TA L L AT ION 1. Open the rainshield. See fig. 1.
2. Hold the door 90° to the door opening. See fig. 3.
NOTE: DO NOT LIFT THE DOOR BY THE HANDLE.
3. Align the hinge posts with the hinge bases. Then, lower the door into place.
4. Reinstall the hinge covers.
5. Close the rainshield.

FIG. 1. Open the rainshield. FIG. 2. Remove the hinge covers.

Page 68 of 76

TRUE RESIDENTIAL®

FIG. 3. Remove the door.

01/02/2025

#212530

TEC_TM_009 REV. L_EN

MAINTENANCE & SERVICING

CONDENSER COIL CLEANING
Keeping the condenser coil clean minimizes required servicing and lowers electrical cost. Warranty does not cover cleaning the condenser coil.
WARNING! Electrical shock or burn hazard. Unplug the unit or turn off the power supply before proceeding. DO NOT clean appliance with a pressure washer or hose.
CAUTION! Risk of eye injury from debris. Eye protection is recommended.

FIG. 1. Opened rainshield.

CAUTION! Coil fins are sharp. Gloves are recommended.

REQUIRED TOOLS · Stiff-bristled brush · Vacuum Cleaner · Gloves (recommended) PROCEDURE 1. Open the rainshield. See fig. 1.
2. With a stiff-bristled brush, carefully clean accumulated dirt from the condenser coil fins. See fig. 2.
NOTE: NEVER BRUSH ACROSS THE COIL FINS. 3. Carefully vacuum any dirt around the condensing
unit area.
4. Close the rainshield.

FIG. 2. Never brush across coil fins.

CONDENSATION
Leaving the doors and/or drawers open for long periods of time or running a unit with little/no product inside may cause excessive condensation.

HANDLE TIGHTENING
Tighten the handle base to the door with a 3/32″ Allen wrench.

TEC_TM_009 REV. L_EN

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M A I N T E NPAANGCEET&I TSLEER V I C I N G

WATER FILTER REPL ACEMENT (OPTIONAL ICEMAKER ONLY)

WARNING! Sharp edges! Take care when moving, installing, cleaning, servicing, and maintaining the appliance to avoid cuts. Be sure to take care when reaching under the appliance or handling metal components. Gloves recommended.
WARNING! CHOKING HAZARD! Small parts. Keep away from children under 8 years.
NOTE: BEFORE CONSUMING ICE, DISCARD THE FIRST FULL BIN OF ICE (48 HOURS). THIS FLUSHES THE SYSTEM OF IMPURITIES.
The water filter has a life expectancy of 300 gal (1,136 L) or six months. When the water filter reaches the end of its life, the control display shows WATER FILTER.
To order a replacement water filter, go to: store.trueresidential.com/collections/maintenance-1/ products/full-size-models-replacement-water-filter or contact our parts department at 844-849-6226 or TrueResidentialParts@TrueMfg.com.
NOTE: WATER FILTER NOTIFICATIONS STILL OCCUR EVEN IF THE WATER FILTER IS NOT INSTALLED.
PROCEDURE
1. Remove the kickplate. See fig. 1.
2. Rotate the water filter counterclockwise (see fig. 2) until the handle arrows (see fig. 3) are vertical. Pull the water filter from the filter receptacle.
NOTE: RESIDUAL WATER MAY BE PRESENT. CLEAN ANY WATER SPILLS IMMEDIATELY.

3. Locate the replacement water filter.
4. Remove the outer packaging and water filter cap. See fig. 4.
5. Inspect the water filter head and o-rings for damage. See fig. 5.
6. With the handle arrows vertical, insert the water filter into the filter receptacle. See fig. 6.
7. Rotate the water filter clockwise until the filter stops turning. See fig. 6 and 7.
NOTE: THE HANDLE ARROWS SHOULD BE SLIGHTLY BEYOND HORIZONTAL. SEE FIG. 7. 8. Press and hold the test button* on the icemaker (see fig. 8) for 5-10 sec. Then, check the water filter area for leaks. If leaks are detected, repeat step 7.
NOTE: BE SURE THE ICE BIN IS IN PLACE TO CATCH THE TRAY CONTENTS. 9. Reinstall the kickplate.
10. Reset the filter reminder per “Ice Menu Navigation” (pg. 57).
11. Before consuming ice, discard the first full bin of ice (48 hours). This flushes the system of impurities.

*The test button cycles the icemaker. The ice tray will fill with water. Please note if the button is pressed and held multiple times, the tray will empty into the appliance. Make sure the ice bin is in place to catch the tray contents.

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M A I N T E NPAANGCEET&I TSLEER V I C I N G WATER FILTER REPL ACEMENT (OPTIONAL ICEMAKER ONLY) (CONT.)

FIG. 1. Pull the kickplate from the cabinet.

FIG. 2. Rotate the existing water filter counterclockwise.

FIG. 3. Water filter handle arrow locations.

FIG. 4. Sanitary cap over water filter head.

FIG. 5. Undamaged water filter head (A) vs. a damaged water filter head (B).

FIG. 6. Insert the water filter and rotate it clockwise.

FIG. 7. Correct install (A) vs. incorrect install (B).

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FIG. 8. Test button located on underside of icemaker by TRUE logo.

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MAINTENANCE & SERVICING

APPLIANCE CARE & CLEANING

CAUTION: DO NOT USE ANY STEEL WOOL, ABRASIVE OR CHLORINE BASED PRODUCTS TO CLEAN STAINLESS STEEL SURFACES.
STAINLESS STEEL OPPONENTS
There are three basic things which can break down your stainless steel’s passivity layer and allow corrosion to form.
· Scratches from wire brushes, scrapers, and steel pads are just a few examples of items that can be abrasive to stainless steel’s surface.
· Deposits left on your stainless steel can leave spots. You may have hard or soft water depending on what part of the country you live in. Hard water can leave spots. Hard water that is heated can leave deposits if left to sit too long. These deposits can cause the passive layer to break down and rust your stainless steel. All deposits left from food prep or service should be removed as soon as possible.

STAINLESS STEEL CLEANING AND RESTORATION
Stainless steel cleaners must be free of phosphates, chlorine, chloride, and ammonia.
TRUE offers environmentally-friendly cleaner and polish through our True Store at https://store. trueresidential.com/products/stainless-steel-cleanpolish-kit
CUSTOM PAINTED APPLIANCES AND HARDWARE
For painted doors and other surfaces, use a mild solution of soap and water with a soft microfiber cloth.

· Chlorides are present in table salt, food, and water. Household and industrial cleaners are the worst type of chlorides to use.

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MAINTENANCE & SERVICING

APPLIANCE CARE & CLEANING

8 TIPS TO HELP PREVENT RUST ON STAINLESS STEEL
· Maintain the Cleanliness of Your Equipment Avoid build-up of hard stains by cleaning frequently. Use cleaners at the recommended strength (alkaline chlorinated or non-chloride).
· Use the Correct Cleaning Tools Use non-abrasive tools when cleaning your stainless steel products. The stainless steel’s passive layer will not be harmed by soft cloths and plastic scouring pads.
· Clean Along Polishing Lines Polishing lines (“grain”) are visible on some stainless steels. Always scrub parallel to polishing lines when visible. Use a plastic scouring pad or soft cloth when you cannot see the grain.
· Use Alkaline, Alkaline-Chlorinated or Non-Chloride Cleaners While many traditional cleaners are loaded with chlorides, the industry is providing an ever increasing choice of non-chloride cleaners. If you are not sure of your cleaner’s chloride content, contact your cleaner supplier. If they tell you that your present cleaner contains chlorides, ask if they have an alternative. Avoid cleaners containing quaternary salts, as they can attack stainless steel, causing pitting and rusting.

· Water Treatment To reduce deposits, soften hard water when possible. Installation of certain filters can remove corrosive and distasteful elements. Salts in a properly maintained water softener can also be to your advantage. Contact a treatment specialist if you are not sure of the proper water treatment.
· Regularly Restore & Passivate Stainless Steel Stainless steel gets its stainless properties from the protective chromium oxides on its surface. If these oxides are removed by scouring, or by reaction with harmful chemicals, then the iron in the steel is exposed and can begin to oxidize, or rust. Passivation is a chemical process that removes free iron and other contaminants from the surface of stainless steel, allowing the protective chromium oxides to re-form.

· Rinse When using chlorinated cleaners, you must rinse and wipe dry immediately. It is better to wipe standing cleaning agents and water as soon as possible. Allow the stainless steel equipment to air dry. Oxygen helps maintain the passivity film on stainless steel.

· Never Use Hydrochloric Acid (Muriatic Acid) on Stainless Steel Even diluted, hydrochloric acid can cause corrosion, pitting and stress corrosion cracking of stainless steel.

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M A I N T E NPAANGCEET&I TSLEER V I C I N G

COMPONENT REPLACEMENT
· Replace components with original equipment manufacturer (OEM) components. OEM parts minimize the risk of possible ignition due to incorrect parts. True is not responsible for defects or damage caused by parts not approved by TRUE. Warranty will be voided for any damage caused by a non-OEM part.
· Have a licensed service provider service your unit to minimize the risk of possible ignition due to incorrect parts or improper service and to ensure the operator’s health and safety.

FIG. 1. Serial label location.
CONTACT INFORMATION CUSTOMER SERVICE
Phone: 888-616-8783 info@true-residential.com
WARRANTY DEPARTMENT Phone: 844-849-6179 TrueResidentialWarranty@truemfg.com
TECHNICAL SUPPORT DEPARTMENT Phone: 844-746-9423 TrueResidentialService@truemfg.com

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TRUE RESIDENTIAL® SERIES LIMITED WARRANT Y STATEMENT
TO VIEW AND DOWNLOAD THE WARRANTY INFORMATION FOR USA & CANADA, PLEASE SCAN THE QR CODE BELOW.

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TRUE RESIDENTIAL®

PRESERVE THE MOMENT® 01/02/2025

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Documents / Resources

True Residential TR-24 Built-In Column Freezer With Internal Ice Maker [pdf] User Manual
TR24FRZLSSIMA044H01, TR-24FRZ-L-SS-IM-A-044-H01, TR-24 Built-In Column Freezer With Internal Ice Maker, TR-24, Built-In Column Freezer With Internal Ice Maker, Column Freezer With Internal Ice Maker, Internal Ice Maker, Ice Maker, Maker

References

User Manual

True Residential TR-24 Built-In Column Freezer With Internal Ice Maker User Manual

TR-24 Built-In Column Freezer With Internal Ice Maker

Specifications:

Product Usage Instructions:

Installation Checklist:

Safety Information & Ownership:

Prior to Installation:

Installation:

Refrigerator/Freezer Electronic Control Operation:

Maintenance & Servicing:

FAQ:

Q: Where can I find more detailed installation and service
information?

Documents / Resources

References

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