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Training Desk Viewing And Downloading Your Certificates

Specifications

  • Product Name: Training Desk
  • Function: Viewing and downloading certificates
  • Latest Update: 02/03/2023

Product Usage Instructions

  1. Log into the Training Desk.
  2. Select the CERTIFICATES option in the header of the screen.
  3. To download a certificate, click the download link. If no link is available, the certificate is not accessible on the Training Desk.
  4. If the Name of the course is also a link, it indicates that course details are available. Click the link to access them.

Viewing And Downloading Your Certificates

The Student profile in the Training Desk contains a full record of any certificates issued to a student by Allens Training (old systems and Training Desk). These are stored in the student certificates table. Certificates issued through the Training Desk can be downloaded directly from this table by the Student.

Users are also able to add manual records of certificates to the student’s profile. These are a convenient way of recording pre-requisite information and ensuring students have access to a complete record of their certificate history. Certificates available through the Training Desk include both traditional certificates and those issued by completing online training.

Steps for Viewing and Downloading Certificates

  • Log into the Training Desk
  • Select the CERTIFICATES option in the header of the screen
  • To download the certificate click the download link (if not available there is no copy of that certificate available at the Training Desk)
  • If the Name of the course is also a link, this means there are course details available to access by clicking that link.

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This article was last updated on 02/03/2023

FAQ

  • Q: What should I do if I cannot find a specific certificate for download?
    • A: If there is no download link available for a certificate, it means that a particular certificate is not accessiate in the Training Desk. You may need to contact support for further assistance.
  • Q: How often are course details updated on the platform?
    • A: Course details are regularly updated on the platform. You can click on the course name link to access the latest information available.

Documents / Resources

Training Desk Viewing And Downloading Your Certificates [pdf] User Guide
Viewing And Downloading Your Certificates, And Downloading Your Certificates, Downloading Your Certificates, Your Certificates, Certificates

References

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