TP-Link Omada Campus Managed Switch

PRODUCT USAGE INSTRUCTIONS
Conventions
- Some models featured in this guide may be unavailable in your country or region. For local sales information, visit https://www.omadanetworks.com/.
- The figures in Chapters 2, 3, and 4 are for demonstration purposes only. Your switch may differ in appearance from that depicted.
- PoE budget calculations are based on laboratory testing. Actual PoE power budget is not guaranteed and will vary as a result of client limitations and environmental factors.
- This guide uses the specific formats to highlight special messages. The following table lists the notice icons that are used throughout this guide. Remember to be careful. A caution indicates a potential that may result in device damage. Remind to take notice. The note contains helpful information for a better use of the product.
Related Document
The User Guide and CLI Reference Guide of the product are provided on the Download Center. To obtain the latest product information, visit the official website:https://support.omadanetworks.com/document/.
Chapter 1 Introduction
Product Overview
The Omada Access/Access Plus/Access Max/Aggregation/Campus Managed Switch is designed for medium-sized businesses. In addition to wire-speed performance, they can provide abundant L2 and L2/L3 management features, respectively. A variety of service features and multiple powerful functions with high security are also available. The EIA-standardized framework and smart configuration capacity can provide flexible solutions for a variable scale of networks. For Campus switches, RIP, and OSPF come with abundant Layer 3 routing protocols that support a scalable network. Physical stacking for built-in redundancy and performance. ERPS supports rapid protection and recovery in a ring topology. All types of switches are embedded with powerful software features: ACL, 802.1x, and Dynamic ARP Inspection provide robust security strategies. QoS and IGMP snooping/filtering optimize voice and video applications. Link aggregation (LACP) increases aggregated bandwidth, optimizing the transport of business-critical data. SNMP, RMON, WEB, and CLI Log-in bring abundant management policies. The switches integrate multiple functions with excellent performance, and are friendly to manage, which can fully meet the needs of users demanding higher networking performance. SG3428MP/SG3428XMP/SG3428XMPP/SG5428XMPP/SG5452XMPP is also a Power Sourcing Equipment (PSE*). All the RJ45 ports on the switch support Power over Ethernet (PoE*) function, which can automatically detect and supply power to those powered devices (PDs*) compliant with IEEE 802.3af and IEEE 802.3at. Additionally, SG3428XMPP/SG5428XMPP/SG5452XMPP can also power PDs compliant with IEEE 802.3bt.
Note:
- PSE: a device (switch or hub, for instance) that provides power through an Ethernet cable.
- PoE: This technology describes a system to transmit electrical power, along with data, to remote devices over standard twisted-pair cable in an Ethernet.
- PD: a device powered by a PSE and thus consumes energy. Examples include powering network cameras, wireless LAN access points, IP telephones, network hubs, embedded computers, etc.
Appearance
Front Panel (The figures are for demonstration only. They may differ from your actual products.)
Omada Access/Access Plus/Access Max/Aggregation/Campus Managed Switch
| LED | Indication |
|
PWR |
On: The switch is powered on.
Off: The switch is powered off, or the power supply is abnormal. Flashing: Power supply is abnormal. |
| SYS | Flashing: The switch works properly.
On or Off: The switch works improperly. |
|
Speed |
Green On: Running at 1000 Mbps, but no activity.
Green Flashing: Running at 1000 Mbps and transmitting or receiving data. Yellow On: Running at 10/100 Mbps, but no activity. Yellow Flashing: Running at 10/100 Mbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |
|
SFP (Only For SG3210) |
Green On: Running at 1000 Mbps, but no activity.
Green Flashing: Running at 1000 Mbps and transmitting or receiving data. Yellow On: Running at 100 Mbps, but no activity. Yellow Flashing: Running at 100 Mbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |
|
SFP (Only For SG3428) |
On: Running at 1 Gbps, but no activity.
Flashing: Running at 1 Gbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |
|
SFP+ (For SG3428X & SG3452X) |
Green On: Running at 10 Gbps, but no activity.
Green Flashing: Running at 10 Gbps and transmitting or receiving data. Yellow On: Running at 1 Gbps, but no activity. Yellow Flashing: Running at 1 Gbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |


| LED | Indication |
|
PWR |
On: The switch is powered on.
Off: The switch is powered off, or the power supply is abnormal. Flashing: Power supply is abnormal. |
| SYS | Flashing: The switch works properly.
On or Off: The switch works improperly. |
|
PoE Max |
On: The remaining PoE power is ≤ 7 W.
Flashing: The remaining PoE power keeps ≤ 7 W after this LED is on for 2 minutes. Off: The remaining PoE power is > 7 W. |
| FAN | Green: All the fans work properly.
Yellow: Not all the fans work properly. |
|
Port 1–24 (When the Speed LED is on) |
Green On: Running at 1000 Mbps, but no activity.
Green Flashing: Running at 1000 Mbps and transmitting or receiving data. Yellow On: Running at 10/100 Mbps, but no activity. Yellow Flashing: Running at 10/100 Mbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |
|
Port 1–24 (When the PoE LED is on) |
Green On: The port is supplying power normally.
Green Flashing: The supply power exceeds the correponding port’s maximum power. Yellow On: Overload or short circuit is detected. Yellow Flashing: Power-on self-test failed. Off: Not providing PoE power on the port. |
|
SFP (For SG3428MP) |
On: Running at 1 Gbps, but no activity.
Flashing: Running at 1 Gbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |
|
SFP+ (For SG3428XMP & SG3428XMPP) |
Green On: Running at 10 Gbps, but no activity.
Green Flashing: Running at 10 Gbps and transmitting or receiving data. Yellow On: Running at 1 Gbps, but no activity. Yellow Flashing: Running at 1 Gbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |
Omada Access/Access Plus/Access Max/Aggregation/Campus Managed Switch
| LED | Indication |
|
PWR |
On: The switch is powered on.
Off: The switch is powered off, or the power supply is abnormal. Flashing: Power supply is abnormal. |
| SYS | Flashing: The switch works properly.
On or Off: The switch works improperly. |
| FAN | Green: All the fans work properly.
Yellow: Not all the fans work properly. |
|
Port 1–24 (Left LED) |
Green On: Running at 10 Gbps, but no activity.
Green Flashing: Running at 10 Gbps and transmitting or receiving data. Yellow On: Running at 5 Gbps, but no activity. Yellow Flashing: Running at 5 Gbps and transmitting or receiving data. Off (Both Left and Right): No device is linked to the corresponding port. |
|
Port 1–24 (Right LED) |
Green On: Running at 2.5 Gbps, but no activity.
Green Flashing: Running at 2.5 Gbps and transmitting or receiving data. Yellow On: Running at 10/100/1000 Mbps, but no activity. Yellow Flashing: Running at 10/100/1000 Mbps and transmitting or receiving data. Off (Both Left and Right): No device is linked to the corresponding port. |
|
SFP+ |
Green On: Running at 10 Gbps, but no activity.
Green Flashing: Running at 10 Gbps and transmitting or receiving data. Yellow On: Running at 1 Gbps, but no activity. Yellow Flashing: Running at 1 Gbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |

| PWR1* | PWR2 | Indication |
| Green On | Off | The switch is powered by PWR1.
PWR2 is disconnected, or it works improperly. |
| Green On | Yellow On** | The switch is powered by PWR1. PWR1 and PWR2 are connected.* |
Omada Access/Access Plus/Access Max/Aggregation/Campus Managed Switch
| PWR1* | PWR2 | Indication |
| Off | Green On | The switch is powered by PWR2.
PWR1 is disconnected, or it works improperly. |
| Off | Off | The switch is powered off, or both PWR1 and PWR2 work improperly. |
- *PWR1 is the primary power supply, and it takes priority over PWR2.
- **When both PWR1 and PWR2 work properly and the switch is powerd by PWR1, it takes 10-20 seconds for the LED PWR2 (yellow) to go out after PWR2 is unplugged.
| LED | Indication |
| SYS | Flashing: The switch works properly.
On or Off: The switch works improperly. |
| FAN | Green: All the fans work properly.
Yellow: Not all the fans work properly. |
|
Port 1-24 |
Green On: Running at 1000 Mbps, but no activity.
Green Flashing: Running at 1000 Mbps and transmitting or receiving data. Yellow On: Running at 100 Mbps, but no activity. Yellow Flashing: Running at 100 Mbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |
|
Port 25–28 |
Green On: Running at 10 Gbps, but no activity.
Green Flashing: Running at 10 Gbps and transmitting or receiving data. Yellow On: Running at 1 Gbps, but no activity. Yellow Flashing: Running at 1 Gbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |

Omada Access/Access Plus/Access Max/Aggregation/Campus Managed Switch
| PWR1* | PWR2 | Indication |
| Green On | Yellow On** | The switch is powered by PWR1. PWR1 and PWR2 are connected.* |
| Off | Green On | The switch is powered by PWR2.
PWR1 is disconnected, or it works improperly. |
| Off | Off | The switch is powered off, or both PWR1 and PWR2 work improperly. |
| LED | Indication |
| SYS | Flashing: The switch works properly.
On or Off: The switch works improperly. |
| FAN | Green: All the fans work properly.
Yellow: Not all the fans work properly. |
|
Port 1–16 of SX3016F/ Port 1-32 of SX3032F |
Green On: Running at 10 Gbps, but no activity.
Green Flashing: Running at 10 Gbps and transmitting or receiving data. Yellow On: Running at 1 Gbps, but no activity. Yellow Flashing: Running at 1 Gbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |


| LED | Indication | |
|
PWR |
On: The switch is powered on.
Off: The switch is powered off, or the power supply is abnormal. Flashing: Power supply is abnormal. |
|
| SYS | Flashing: The switch works properly.
On or Off: The switch works improperly. |
|
|
PoE MAX (For SG5428XMPP & SG5452XMPP) |
On: The remaining PoE power is ≤ 7 W.
Flashing: The remaining PoE power keeps ≤ 7 W after this LED is on for 2 minutes. Off: The remaining PoE power is > 7 W. |
|
| FAN
(For SG5428XMPP & SG5452XMPP) |
Green On: All the fans work properly.
Yellow On: Not all the fans work properly. |
|
|
MST |
On: The device functions as the master switch in the stack topology, or it works individually.
Off: The device functions as the member switch in the stack topology. |
|
| Green On: Running at 1000 Mbps, but no activity. | ||
|
Port 1-24 of SG5428 & SG5428XMPP/ Port1-48 of SG5452 & SG5452XMPP |
When the Speed LED is on |
Green Flashing: Running at 1000 Mbps and transmitting or receiving data.
Yellow On: Running at 10Mbps/100 Mbps, but no activity. Yellow Flashing: Running at 10Mbps/100 Mbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |
|
When the PoE LED is on |
Green On: The port is supplying power normally.
Green Flashing: The supply power exceeds the corresponding port’s maximum power. |
|
| (Only for SG5428XMPP & SG5452XMPP) | Yellow On: Overload or short circuit is detected.
Yellow Flashing: Power-on self-test failed. Off: Not providing PoE power on the port. |
|
| When the STK LED | On: The port number indicates the unit ID in the stack topology. | |
| is on | ||
|
SFP+ |
Green On: Running at 10 Gbps, but no activity.
Green Flashing: Running at 10 Gbps and transmitting or receiving data. Yellow On: Running at 1 Gbps, but no activity. Yellow Flashing: Running at 1 Gbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |
|
Omada Access/Access Plus/Access Max/Aggregation/Campus Managed Switch
| PWR1* | PWR2 | Indication |
| Green On | Off | The switch is powered by PWR1.
PWR2 is disconnected, or it works improperly. |
| Green On | Yellow On** | The switch is powered by PWR1. PWR1 and PWR2 are connected.* |
| Off | Green On | The switch is powered by PWR2.
PWR1 is disconnected, or it works improperly. |
| Off | Off | The switch is powered off, or both PWR1 and PWR2 work improperly. |
- *PWR1 is the primary power supply, and it takes priority over PWR2.
- **When both PWR1 and PWR2 work properly and the switch is powerd by PWR1, it takes 10-20 seconds for the LED PWR2 (yellow) to go out after PWR2 is unplugged.
| LED | Indication |
| SYS | Flashing: The switch works properly.
On or Off: The switch works improperly. |
| FAN | Green: All the fans work properly.
Yellow: Not all the fans work properly. |
|
MST |
On: The device functions as the master switch in the stack topology or it works individually.
Off: The device functions as the member switch in the stack topology. |
|
Port 1-24 (When the Speed LED is on) |
Green On: Running at 1000 Mbps, but no activity.
Green Flashing: Running at 1000 Mbps and transmitting or receiving data. Yellow On: Running at 100 Mbps, but no activity. Yellow Flashing: Running at 100 Mbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |
| Port 1-24
(When the STK LED is on) |
On: The port number indicates the unit ID in the stack topology. |
|
Port 25–28 (When the Speed LED is on) |
Green On: Running at 10 Gbps, but no activity.
Green Flashing: Running at 10 Gbps and transmitting or receiving data. Yellow On: Running at 1 Gbps, but no activity. Yellow Flashing: Running at 1 Gbps and transmitting or receiving data. Off: No device is linked to the corresponding port. |
Port Feature
|
Model |
10 M/100 M/1 G/2.5 G/
5 G/10 Gbps RJ45 Port |
10/100/1000 Mbps RJ45 Port |
SFP+ Slot |
SFP Slot |
Console Port |
USB Port |
| SG3210 | / | 8 | / | 2 | 2 | / |
| SG3428 | / | 24 | / | 4 | 2* | / |
| SG3428X | / | 24 | 4 | / | 2* | / |
| SG3452X | / | 48 | 4 | / | 2 | / |
| SG3428MP | / | 24 | / | 4 | 2 | / |
| SG3428XMP | / | 24 | 4 | / | 2 | / |
| SG3428XMPP | / | 24 | 4 | / | 2 | / |
| SX3832 | 24 | / | 8 | / | 2* | / |
| SG3428XF | / | 4** | 4 | 24 | 2 | / |
| SX3016F | / | / | 16 | / | 2 | / |
| SX3032F | / | / | 32 | / | 2 | / |
| SG5428X | / | 24 | 4 | / | 2* | 1 |
| SG5428XMPP | / | 24 | 4 | / | 2* | 1 |
| SG5452X | / | 48 | 4 | / | 2* | 1 |
| SG5452XMPP | / | 48 | 4 | / | 2* | 1 |
| SG5428XF | 4** | 4 | 24 | 2* | 1 |
- *This device is designed with a USB Type-C console port, while other models are designed with a microUSB console port.
- **The 4 RJ45 ports of SG3428XF/SG5428XF form combo ports with 4 SFP slots, and they are able to negotiate at a speed of 10 Mbps.
Rear Panel
The rear panel of SG3428XF/SX3016F/SX3032F/SG5428XF is shown in the following figure. The figure is for demonstration purposes only. Your switch may differ in appearance from the depicted.
Note:
PWR1 is the primary power supply and it takes priority over PWR2.
The rear panel of other models is shown in the following figure. The figure is for demonstration purposes only. Your switch may differ in appearance from the depicted.
Kensington Security Slot
Secure the lock (not provided) into the security slot to prevent the device from being stolen.
Grounding Terminal
The switch already comes with a lightning protection mechanism. You can also ground the switch through the PE (Protecting Earth) cable of the AC cord or with the Ground Cable. For detailed lightning protection measures, refer to the Lightning Protection Guide from: https://support.omadanetworks.com/r/1004/.
Power Socket
Connect the female connector of the power cord here, and the male connector to the AC power outlet. Make sure that the voltage of the power supply meets the requirement of the input voltage (100–240V~ 50/60 Hz).
Caution:
Please use the provided power cord.
Chapter 2 Installation
Package Contents
Make sure that the package contains the following items. Please contact your distributor if any of the listed items are damaged or missing. The figures are for demonstration only. The actual items may differ in appearance and quantity from the depicted.
Safety Precautions
To avoid any device damage and bodily injury caused by improper use, you should observe thefollowing rules.
- Safety Precautions
- Keep the power off during the installation.
- Wear an ESD-preventive wrist strap, and make sure that the wrist strap has a good skin contact and is well grounded.
- Use only the power cord provided with the switch.
- Make sure that the supply voltage matches the specifications indicated on the rear panel of the switch.
- Ensure that the switch is installed in a well-ventilated environment and that its ventilation hole is not blocked.
- Do not open or remove the cover of the switch.
- Before cleaning the device, cut off the power supply. Do not clean it with a waterish cloth, and never use any other liquid cleaning method.
- Place the device with its bottom surface facing downwards.
- Only an instructed person or a skilled person can be allowed to install, replace, or service this device.
- Site Requirements
Temperature/Humidity
Keep the equipment room at an appropriate level of temperature and humidity. Too much or too little humidity may lead to bad insulation, leakage of electricity, mechanical property changes, and corrosion. High temperatures may accelerate the aging of the insulation materials, significantly shortening the service life of the device. To find out the best temperature and humidity conditions for the device, check the Appendix B Specifications.
Clearness
The dust accumulated on the switch can be absorbed by static electricity and result in poor contact of the metal contact points. Some measures have been taken for the device to prevent static electricity, but too strong static electricity can cause deadly damage to the electronic elements on the internal circuit board. To avoid the effect of static electricity on the operation of the switch, attach much importance to the following items:
- Dust the device regularly, and keep the indoor air clean.
- Keep the device well grounded and ensure that the static electricity has been transferred.

Electromagnetic Interference
Electronic elements, including capacitance and inductance on the device, can be affected by external interferences, such as conducted emission by capacitance coupling, inductance coupling, and impedance coupling. To decrease the interferences, make sure to take the following measures:
- Use a power supply that can effectively filter interference from the power grid.
- Keep the device far from high-frequency and strong-current devices, such as a radio transmitting station
- Use electromagnetic shielding when necessary.

Lightning Protection
Extremely high voltage currents can be produced instantly when lightning occurs, and the air in the electric discharge path can be instantly heated up to 20,000 °C. As this instant current is strong enough to damage electronic devices, more effective lightning protection measures should be taken.
- Ensure that the rack and the device are well earthed.
- Make sure the power socket has a good contact with the ground.
- Keep a reasonable cabling system and avoid induced lightning.
- Use the signal SPD (Surge Protective Device) when wiring outdoors.

Note:
For detailed lightning protection measures, refer to the Lightning Protection Guide from: https://support.omadanetworks.com/r/1004/.
Installation Site
When installing the device on a rack or a flat workbench, attach much importance to the following items:
- Install the device with its bottom surface facing down only.
- This equipment is not suitable for use in locations where children are likely to be present.
- The rack or workbench is flat, stable, and sturdy enough to support the weight of 5.5 kg at least.
- The rack or workbench has a good ventilation system. The equipment room is well ventilated.
- The rack is well grounded. Keep the device less than 1.5 meters away from the power socket.
Installation Tools
- Phillips screwdriver
- ESD-preventive wrist wrap
- Cables
Note:
These tools are not included with our product. If needed, you can purchase them separately.
Product Installation
- Desktop Installation
- To install the device on the desktop, follow the steps:
- Set the device on a flat surface that is strong enough to support the entire weight of the device with all fittings.
- Remove the adhesive backing papers from the rubber feet.
- Attach the rubber feet to the bottom of the device to prevent it from slipping when placed on a desktop.

Note:
SG3210 is shipped with rubber feet attached. Please skip steps 2 and 3 when installing this device.
Rack Installation
To install the device in an EIA standard-sized, 19-inch rack, follow the instructions described below:
- Check the efficiency of the grounding system and the stability of the rack.
- Secure the supplied rack-mounting brackets to each side of the device with the supplied screws, as illustrated in the following figure.

- After the brackets are attached to the device, use suitable screws (not provided) to secure the brackets to the rack, as illustrated in the following figure.

Caution:
- Leave 5 to 10 cm gaps around the devices for air circulation.
- Avoid placing heavy things on the device.
- Place the device with its bottom facing downwards.
- Mount devices in sequence from the bottom to the top of the rack and ensure a certain clearance between devices for the purpose of heat dissipation.
Chapter 3 Connection
Ethernet Port
Connect an Ethernet port of the switch to the computer with an RJ45 cable as the following figure shows.
SFP/SFP+ Slot
The following figure demonstrates the connection of an SFP/SFP+ slot to an SFP/SFP+ module.
Console Port
CLI (Command Line Interface) enables you to manage the switch; thus, you can load the CLI after connecting the PCs or Terminals to the console port on the switch via a cable (an RJ45 console cable is provided, while a micro-USB/USB Type-C cable is not provided). Connect the console (RJ45) port of the device to your computer by the console cable as the following figure shows.
Connect the console (USB) port of the device to your computer by the USB cable (not provided) as the following figure.
Note:
- The console (RJ45) port and console (USB) port cannot be used concurrently. The console (USB) port takes priority over the Console (RJ45) port.
- The console (USB) port is hot-pluggable, while the console (RJ45) port is not. Keep the device powered off when plugging the console cable into the console (RJ45) port.
- Do not connect the console port with other ports using by RJ45 cable.
Verify Installation
After completing the installation, verify the following items:
- There should be 5 to 10 cm of clearance around the device for ventilation, and make sure the air flow is adequate.
- The voltage of the power supply meets the requirement of the input voltage of the device.
- The power socket, device, and rack are well grounded.
- The device is correctly connected to other network devices.
Power On
Plug the female connector of the provided power cord into the power socket of the device, and plug the positive connector into a power outlet as the following figure shows. Make sure that the voltage of the power supply meets the requirement of the input voltage (100‑240 V~ 50/60 Hz).
Note:
The figure is to illustrate the application and principle. The provided plug and the socket in your region may differ from the figures above.
Initialization
After the device is powered on, it begins the Power-On Self-Test. A series of tests is run automatically to ensure the device functions properly. During this time, its LED indicators will respond in the following order:
- The PWR LED indicator lights on all the time. The SYS LED and the LED indicators of all the ports are off.
- After about one minute, the SYS LED and LED indicators of all the ports will flash momentarily and then turn off.
- Several seconds later, the SYS LED indicator will flash, which represents a successful initialization.
Stack Topology
With a stackable design, the Campus Switches can be stacked into one stack topology for higher reliability, larger bandwidth, and simpler networking. To build the stack topology, you need to prepare 2-4 switches and enough 10G SFP+ modules/cables. For more details, see the table below:
| Switch | Compatible Model(s) | Quantity |
| SG5428X | SG5428X, SG5428XMPP, SG5452X, SG5452XMPP, SG5428XF | 2-4 |
| SG5428XMPP | SG5428X, SG5428XMPP, SG5452X, SG5452XMPP, SG5428XF | 2-4 |
| SG5452X | SG5428X, SG5428XMPP, SG5452X, SG5452XMPP, SG5428XF | 2-4 |
| SG5452XMPP | SG5428X, SG5428XMPP, SG5452X, SG5452XMPP, SG5428XF | 2-4 |
| SG5428XF | SG5428X, SG5428XMPP, SG5452X, SG5452XMPP, SG5428XF | 2-4 |
- There are three stack topology structures for different scenarios. Please build the proper topology according to your needs:
- Chain Topology: Chain topology is relatively simple and does not require a cable connection between the first and last unit. It is suitable for long-distance stacking, but its reliability is relatively low.

- Ring Topology: Ring topology has higher reliability compared with the chain topology. When one of the chains in the ring topology is disconnected, the ring topology becomes a chain topology, but the entire stack system can still work normally. The ring topology requires a cable connection between the first and last unit, so it’s not suitable for long-distance stacking.

- Star Topology: Star topology connects the switches to a central main switch; therefore, it can significantly increase the data forwarding rate between member switches while providing unified management.

Note:
- Stacking ports are not allowed to connect to non-stacking port, as it may affect the operation of the device.
- Stacking ports with the same group ID are not allowed to connect to stacking ports with different group IDs, nor to different devices.
- A stacking port group is a logical port dedicated to stacking and needs to be bound to a stacking port. A stacking port group can be bound to one or more stacking ports to improve bandwidth and reliability
Chapter 4 Configuration
Configuration Overview
- The switch supports two configuration options:
- Standalone Mode: Configure and manage the switch singly.
- Controller Mode: Configure and manage the network devices centrally. It is recommended in the large-scale network, which consists of mass devices such as access points, switches, and gateways.
Note:
When the switch is changed from Standalone Mode to Controller Mode, the configurations of the switch will be lost. For details, refer to the related documents on the download center of our official website: https://support.omadanetworks.com/product/.
Standalone Mode
In Standalone Mode, use a computer to configure and manage the switch using GUI (Graphical User Interface) or CLI (command-line interface).
Using the GUI
- To access the management page of the switch, make sure the switch and computer are in the same subnet. Open a browser and type the switch’s IP address in the address field, then press the Enter key.
- If the switch obtains an IP address from the DHCP server (typically a gateway), find the switch’s IP address on the DHCP server.
- If not, use the default IP address 192.168.0.1 to launch the switch’s management page.
- The first time you log in, set the username and password to better protect your network and devices. After that, the system will automatically redirect you back to the login interface to authenticate with the newly created credentials.
- After a successful login, the main page will appear. You can click the menus on the top and left sides to configure the corresponding functions. For the detailed configurations, refer to the User Guide and CLI Guide. The guides can be found on the download center of our official website: https://support.omadanetworks.com/product/.
- Using the CLI
- Set up a Telnet or SSH connection to access the switch via CLI.
Use the console port to access the switch. When using the console port, start the terminal emulation program (such as the Hyper Terminal) on the PC and configure the terminal emulation program as follows:
| Baud Rate | Data Bits | Parity | Stop Bits | Flow Control |
| 38400 bps | 8 | None | 1 | None |
- For the detailed configurations, refer to the User Guide and CLI Guide. The guides can be found on the download center of our official website: https://support.omadanetworks.com/product/.
Note:
For certain devices, you may need to change the password the first time you log in, which will better protect your network and devices.
Controller Mode
Controller Mode applies to the large-scale network with mass devices. All devices can be centrally configured and monitored via Omada Hardware Controller or Omada Software Controller.
Note:
Before the following configurations, make sure the switch can access the internet. When using the Omada Hardware/Software Controller, make sure the switch and the controller are in the same subnet. Typically, the switch obtains an IP address from the DHCP server. You can check the switch’s IP address on the DHCP server.
Via Omada Hardware Controller
Omada Hardware Controller is a good alternative if you have no spare PC to keep running Omada Software Controller in the network. It needs to be purchased additionally. Follow the steps below to configure the Omada Hardware Controller.
Note:
- Before you start, be sure to power up and connect your devices according to the topology figure.
- A DHCP server (typically a gateway with DHCP function enabled) is required to assign IP addresses tothe EAPs and clients in your local network.
- Omada Controller must have network access to your Omada devices (the gateway, switch, or EAPs) to find, adopt, and manage them.
- Find the IP address of the gateway. Open the command line on your PC and enter ipconfig. In the result list, find the Default Gateway, which is also the IP address of the gateway.
- Launch a web browser and enter the IP address of the gateway. Log in to the gateway’s web page. Then go to Network > LAN > DHCP Client List to find the IP address of your controller according to its MAC address.
- Enter the IP address of your controller in the address bar to open its web page.
- On the Omada Controller’s web page, follow the wizard to complete the quick setup.
- After the quick setup, the login page appears. Enter the username and password you have created and click Log in. Then you can further configure the controller.
- If you want to manage the devices remotely, follow the next steps:
- a. Make sure that Cloud Access is enabled on your controller. By default, Cloud Access is enabled. Make sure that the Cloud LED is flashing slowly.
- b. Launch a web browser and enter https://omada.tplinkcloud.com in the address bar. Enter your TP-Link ID and password to log in. Click + Add Controller and choose Hardware Controller to add your controller. Then you can further configure the controller. For more details, refer to the Installation Guide of OC200/OC220/OC300/OC400.
Via Omada Software Controller
On a PC with Windows OS or Linux OS, download the Omada Software Controller from https://support.omadanetworks.com/product/omada-software-controller/. Then run the file and follow the wizard to install the Omada Software Controller. Follow the steps below to configure the Controller.
- Launch the Omada Software Controller on your PC. After the initiation process, the controller automatically opens its web page. If not, click Launch a Browser to Manage the Network.
- On the Omada Controller’s web page, follow the wizard to complete the quick setup.
- After the quick setup, the login page appears. Enter the username and password you have created and click Log in. Then you can further configure the controller.
- If you want to manage the devices remotely, follow the next steps:
- a. Make sure that Cloud Access is enabled on your controller and your controller has been bound with your TP-Link ID. On the Omada Controller’s web page, go to Settings > Cloud Access to enable Cloud Access and bind your TP-Link ID. If you have set it up in the quick setup, skip this step.
- b. Launch a web browser and enter https://omada.tplinkcloud.com in the address bar. Enter your TP-Link ID and password to log in. A list of controllers that have been bound with your TP-Link ID will appear. Then you can click Launch to further configure the controller.
Note:
To manage your devices, the Omada Software Controller needs to keep running on your computer.
Omada App
With the Omada app, you can also manage your controller at a local site or a remote site via your mobile device. For the detailed configurations, refer to the User Guide of the controller. The guide can be found onthe download center of our official website: https://support.omadanetworks.com/product/.
Appendix B Specifications Specifications for Switches with RJ45 Ports and SFP/SFP+ Slots Item Content Standards
- IEEE 802.3, IEEE 802.3i, IEEE 802.3u, IEEE 802.3ab, IEEE 802.3ad, IEEE 802.3z,
- IEEE 802.3x, IEEE 802.1p, IEEE 802.1q, IEEE 802.1x, IEEE 802.1d, IEEE 802.1s,
- IEEE 802.1w, IEEE 802.1ab
- IEEE 802.3af/at (For SG3428MP, SG3428XMP, SG3428XMPP, SG5428XMPP, SG5452XMPP)
- IEEE 802.3bt (For SG3428XMPP, SG5428XMPP, SG5452XMPP)
- IEEE 802.3ae (Except SG3210, SG3428)
- IEEE 802.3an, IEEE 802.3bz (For SX3832)
Transmission Medium
- 10BASE-T: 2-pair UTP/STP of Cat. 3,4,5 (maximum 100 m) (Except SG3428XF, SG5428XF)
- 100BASE-TX: 2-pair UTP/STP of Cat. 5 or above (maximum 100 m)
- 1000BASE-T: 4-pair UTP/STP of Cat. 5e or above (maximum 100 m)
- 2.5GBASE-T: 4-pair UTP/STP of Cat. 5e or above (maximum 100 m) (For SX3832)
- 5GBASE-T: 4-pair UTP/STP of Cat. 5e or above (maximum 100 m) (For SX3832)
- 10GBASE-T: 4-pair UTP of Cat 6 (maximum 55 m) or STP of Cat 6, 6a, 7 (maximum 100 m) (For SX3832)
- 100BASE-FX/LX10/BX10: MMF, SMF (For SG3210, SG3428XF, SG5428XF)
- 1000BASE-SX/LX/LX10/BX10: MMF, SMF
- 10GBASE-SR/LR: MMF, SMF (Except SG3210, SG3428, SG3428MP)
- 10GSFP+CU SFP+ Direct Attach Cable (SM5220-1M, SM5220-3M) (Except SG3210, SG3428, SG3428MP)
LED
- SG3210/SG3428: PWR, SYS, Speed, SFP
- SG3428X/SG3452X: PWR, SYS, Speed, SFP+
- SG3428MP: PWR, SYS, PoE Max, FAN, Speed, PoE, Port 1-24, SFP
- SG3428XMP/SG3428XMPP: PWR, SYS, PoE Max, FAN, Speed, PoE, Port 1-24, SFP+
- SX3832: PWR, SYS, FAN, Speed, SFP+
- SG3428XF: PWR1, PWR2, SYS, FAN, Speed, SFP+
- SG5428X: PWR, SYS, MST, Speed, STK, Port 1-24, SFP+
- SG5428XMPP: PWR, SYS, PoE Max, FAN, MST, Speed, PoE, STK, Port 1-24, SFP+
- SG5452X: PWR, SYS, MST, Speed, STK, Port 1-48, SFP+
- SG5452XMPP: PWR, SYS, PoE Max, FAN, MST, Speed, PoE, STK, Port 1-48, SFP+
- SG5428XF: PWR1, PWR2, SYS, FAN, MST, Speed, STK, Port 1-24, SFP+
Operating Temperature
- SG5452XMPP: -5 °C to 40 °C (23 °F to 104 °F)
- SG3428, SG3428X, SG3452X, SG3428MP, SG3428XMP, SG3428XMPP, SG3428XF,
- SG5428X, SG5428XMPP, SG5452X, SG5428XF: -5 °C to 45 °C (23 °F to 113 °F)
- SG3210, SX3832: -5 °C to 50 °C (23 °F to 122 °F) Storage
- Temperature -40 °C to 70 °C (-40 °F to 158 °F) Operating
- Humidity 10% to 90% RH Non-condensing Storage
- Humidity 5% to 90% RH Non-condensing
- Specifications for Switches with Full SFP+ Slots
- Item ContentStandards IEEE 802.3, IEEE 802.3z, IEEE 802.3ae, IEEE 802.3x
- Transmission Medium 1000BASE-SX/LX/LX10/BX10: MMF, SMF 10GBASE-SR/LR: MMF, SMF
- LED SX3016F: PWR1, PWR2, SYS, FAN, Port 1–16
- SX3032F: PWR1, PWR2, SYS, FAN, Port 1–32
- Operating Temperature -5 °C to 45 °C (23 °F to 113 °F)
- Storage Temperature -40 °C to 70 °C (-40 °F to 158 °F)
- Operating Humidity 10% to 90% RH Non-condensing
- Storage Humidity 5% to 90% RH Non-condensing
CE Mark Warning
This is a class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take adequate measures.
EU Declaration of Conformity
TP-Link hereby declares that the switch complies with the essential requirements and other relevant provisions of directives 2014/30/EU, 2014/35/EU, 2011/65/EU, and (EU)2015/863. The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce/
UK Declaration of Conformity
TP-Link hereby declares that the switch complies with the essential requirements and other relevant provisions of the Electromagnetic Compatibility Regulations 2016 and Electrical Equipment (Safety) Regulations 2016. The original UK Declaration of Conformity may be found at https://www.tp-link.com/support/ukca/
CAUTION:
Double pole, neutral fusing.
Disconnect mains before servicing.
Safety Information
- Keep the device away from water, fire, humidity, or hot environments.
- Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
- Place the device with its bottom surface downward.
- The plug on the power supply cord is used as the disconnect device; the socket-outlet shall be easily accessible.
- Plug the product into the wall outlets with an earthing connection through the power supply cord or plug.
- The socket-outlet shall be installed near the equipment and shall be easily accessible.
- The PoE ports shall not be used to charge lithium batteries or devices supplied by lithium batteries.
This equipment is not suitable for use in locations where children are likely to be present. Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
For technical support, user guides, and other information, please visit https://support.omadanetworks.com/ or simply scan the QR code.
FAQ
Q1. What could I do if I forgot the username and password of the switch?
1. Connect the console port of the PC to the console port of the switch and open a terminal emulation program. 2. Power off and restart the switch. Perform the action indicated by the terminal emulation program to reach the bootUtil menu. The action differs from product to product. Possible actions are listed below: Press any key to stop autoboot. Press CTRL-B to reach the bootUtil menu. 3. The bootUtil menu will be shown. Enter the number 6 to select the “Password recovery” option, and enter Y to delete all the users and passwords. Then you can reset the username and password.
Q2. Why does the PWR LED work abnormally?
The PWR LED should be lit up when the power system works normally. If the PWR LED worked abnormally, take the following steps: 1. Make sure that the power cable is connected properly, and the power contact is normal. 2. Make sure the voltage of the power supply meets the requirement of the input voltage of the switch
Q4. Why is the terminal emulation program not displaying correctly?
Try the following: 1. Make sure the power supply is normal, and the console cable is properly connected. 2. Check if the console cable is the right type. 3. Ensure the parameters of the terminal emulation program are correct: configure Bits per second as 38400, Data bits as 8, Parity as None, Stop bits as 1, and Flow control as None.
Documents / Resources
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tp-link Omada Campus Managed Switch [pdf] Installation Guide Access, Access Plus, Access Max, Aggregation, Campus Managed Switch, Omada Campus Managed Switch, Omada, Campus Managed Switch, Managed Switch |

