SENSE-3 Display Express OQDe Kit
Product Information
Specifications
- Product Name: SENSE-3 Kit
- Model: TP_0037_v1_11-24
- Manufacturer: Tan Delta Systems plc
- Dimensions: 149mm (H) x 135mm (W) x 58mm (D)
Product Overview
The SENSE-3 Kit is a comprehensive system designed to provide
remote visibility and monitoring of connected assets. It includes
the Tan Delta Oil Quality Gateway (OQTg) which, when coupled with
Cumulocity or TD Online, offers a range of features for efficient
asset management.
Kit Contents
The SENSE-3 Kit includes components such as the OQTg, sensors,
mounting accessories, and necessary cables for installation.
About this User Guide
This User Guide serves as a detailed manual for configuring,
installing, operating, and maintaining the components of the
SENSE-3 Kit.
Product Usage Instructions
1. Tan Delta Oil Quality Gateway (OQTg)
Introduction
The Tan Delta Oil Quality Gateway (OQTg) is a networking device
that provides remote visibility for connected assets when used with
Cumulocity or TD Online.
Important Safety Information
Ensure proper installation of the OQTg following the guidelines
provided in the user manual to prevent any safety hazards.
Dimensions
The approximate dimensions of the OQTg are 149mm (H) x 135mm (W)
x 58mm (D). Note that these dimensions may be subject to
change.
Connections
Refer to the user manual for detailed instructions on how to
establish connections with the OQTg and other devices for optimal
performance.
FAQs
Q: Can I use the SENSE-3 Kit without connecting it to
Cumulocity or TD Online?
A: While the SENSE-3 Kit’s full functionality is optimized when
connected to Cumulocity or TD Online, basic monitoring and data
collection can still be performed independently.
User Guide
SENSE-3 Kit
Language: Version: Date: Publication Nº
English 1 29 November 2024 TP_0037_v1_11-24
Preface – Chapter Ref: TP0036_v01
SENSE-3 Kit
CONTACT DETAILS
Tan Delta Systems plc 1 Carrera Court Church Road Dinnington Sheffield UK S25 2RG
Tel: +44 (0)845 094 8710 support@tandeltasystems.com
DEFINITIONS WARNING: Risk of injury or death. CAUTION: Risk of damage to objects IMPORTANT: Important information
TABLE OF ACRONYMS
MOT – Mobile Oil Tester Kit FSH – Full Spectrum Holistics OQS – Oil Quality Sensor
TDN – Tan Delta Number TAN – Total Acid Number
TBN – Total Base Number UKCA – UK Conformity Assessed FAQ’s – Frequently Asked Questions BS – British Standard
RHS – Right Hand Side
LHS – Left Hand Side PDO – Process Data Object ENC – Electronic Navigational Charts
Ts&Cs – Terms and Conditions
COPYRIGHT NOTICE
This manual and its content are copyright of Tan Delta Systems plc – © 2024 All rights reserved.
This document may not be distributed, transmitted electronically or stored on any other website or other form of electronic retrieval system without express written permission of Tan Delta Systems, with the exception of printing or downloading (to local storage) for personal and non-commercial use only. The content also may not be exploited for commercial purposes without express written permission of Tan Delta Systems.
DISCLAIMER
Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain. Always ensure the correct configuration, installation, and connection of the sensor in accordance with these instructions prior to any use. The information contained within this manual affects your legal rights, responsibilities, and safety. Failure to read and follow any instructions and warnings contained within this document may result in a serious injury to yourself or others, damage to your Tan Delta Systems product(s), or damage to other objects. By installing and using your Tan Delta Systems product(s), you are agreeing that you acknowledge and understand this disclaimer and warning. Tan Delta Systems accepts no liability for damage, injury or any legal responsibilities incurred directly or indirectly from the use of this product. The user shall at all times observe safe and lawful practices including, but not limited to, those set out in this document and any associated reference documents.
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AMENDMENT RECORD SHEET
Version Number 1
Amendment(s) New document
Amended by S Rickards
Date 29 November 2024
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CONTENTS
Amendment Record Sheet
1 SENSE-3 Kit – Introduction 1.1 Product overview 1.2 Kit Contents 1.3 About this User Guide
2 Product Information – Tan Delta Oil Quality Gateway (OQTg) 2.1 Introduction 2.2 Important Safety Information 2.3 Dimensions 2.4 Connections
3 OQSx-G2 Sensor Configuration 3.1 Set Up
4 Tan Delta Oil Quality Gateway – Configuration & Installation 4.1 Writing your Configuration settings to a USB 4.2 Uploading your settings to the OQTg 4.3 Mounting the OQTg
5 OQSx-G2 Sensor Installation 5.1 Precautions 5.2 Choosing the Sensor Mounting Location 5.3 Fitting Method
6 OQTg Gateway – Understanding Data 6.1 Dynamic Maintenance Optimisation (DMO 6.2 Cumolocity 6.3 Example good sensor output readings 6.4 Implementing DMO in Cumolocity 6.5 Advanced Fault Detection (AFD) & Event Identification and Validation (EIV)
7 OQTg Gateway – Support
8 Software User Agreement
SENSE-3 Kit
3
5 5 5 5
6 6 6 6 7
8 8
10 10 12 12
13 13 13 14
15 15 15 16 17 21
22
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SENSE-3 Kit 1 SENSE-3 KIT – INTRODUCTION
1.1 Product overview
SENSE-3 is a scalable data monitoring & analysis solution giving you access to both live and historic data using Tan Delta’s Cumolicity application. The standard kit allows up to three OQSx-G2 sensors to be connected out of the box. However, you can expand the system to include up to 16 Sensors by connecting multiple Gateway Hubs to the SENSE-3 standard kit (additional sensors and hubs are sold separately) Therefore, you can monitor large multi-asset systems where timing of maintenance intervals is crucial. SENSE-3 enables data transmission using a variety of methods depending upon location and network availability. These include Cellular, WiFi and Ethernet.
1.2 Kit Contents
2
3
7
8
4
5
6
9
1
Fig. 1-1 SENSE-3 Kit Contents
Check that your kit contains the following items: What’s in the box? Product Code: SENSE-3-BS1 Item Description 1 SENSE-3 Unit – Gateway pre-assembled with Gateway Hub and Mounting Kit 2 OQSx-G2 Sensor 3 Gateway 4 G Antenna 4 Sensor to Hub Cable 5 m (Cable SH) 5 Gateway Hub to Gateway Cable 0.2 m (Cable GH) 6 Gateway Hub Power Cable 10 m (Cable HP) 7 2 x Gateway Hub Continuity Plug (HCP-1) 8 Quick Start Guide 9 USB Stick containing: Gateway Configurator, Software, CADS and Gateway component User Guides
1.3 About this User Guide This User Guide provides details on how to configure, install, operate, and maintain the components of the SENSE-3 Kit.
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2 PRODUCT INFORMATION – TAN DELTA OIL QUALITY GATEWAY (OQTg)
2.1 Introduction The Tan Delta Oil Quality Gateway (OQTg) is a comprehensive networking device. The OQTg – coupled with Cumulocity or TD Online – provides remote visibility for all connected assets.
SENSE-3 Kit
Fig. 2-1 Tan Delta Oil Quality Gateway (OQTg)
2.2 Important Safety Information Pay attention to the following safety notes: · The Gateway is not IECEx certified. · Never disassemble, repair or tamper with the Gateway. · Make sure that the supply voltage is within the specified range. · Make sure that the load currents do not exceed the rated value. · Check all the wiring for correct connection before powering the unit.
2.3 Dimensions
149 mm
Product Height 58 mm Approximate dimensions that may change. Illustrations not to scale.
135 mm
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2.4 Connections
2.4.1 SENSE-3 Kit – Standard kit, as supplied
6
1
4
3
2
7 5
Item Description 1 OQSxG2 Sensor 2 OQSxG2 Sensor to OQTh Gateway Hub Cable – Cable SH 3 Gateway Hub 4 Gateway Hub Power Cable – Cable HP 5 OQTh Gateway Hub Continuity Plug (1 per unpopulated sensor slot)
6 OQTh Gateway Hub to OQTg Gateway Cable
7 OQTg Gateway
2.4.2 Multi-Sensor and Hub System – Typical example
Power
4 2
3
6
8
7
9
10
11
1
5
5
Item Description 1 OQSxG2 Sensor 2 OQSxG2 Sensor to OQTh Gateway Hub Cable – Cable SH 3 Gateway Hub 4 Gateway Hub Power Cable – Cable HP 5 OQTh Gateway Hub Continuity Plug 6 OQTh Gateway Hub to OQTg Gateway Cable 7 OQTg Gateway 8 OQTh Gateway Hub to OQTg Gateway Hub Cable – Cable HH 9 4G / Wi-Fi / Ethernet 10 Internet 11 Cumulocity Software Application
Gateway Hubs and Sensors
Nº of Gateway Hubs 1 2 3 n
Nº of Sensors Supported 3 5 7 2n+1
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3 OQSx-G2 SENSOR CONFIGURATION
IMPORTANT: You must configure the sensor to your specifications using the Tan Delta Configuration and Data Management Software (CADS). Install CADS by going to our website and clicking the link to download: www.tandeltasystems.com/support/
NOTE: The CADS application must be installed on a windows PC or laptop. CADS does not operate on Mac devices or Chromebook devices.
3.1 Set Up
NOTE:
You will Administrator privileges on your computer to Install the CADS application.
Also, when CADS has installed, we recommend that you connect the Configuration cable to the PC whilst Administrator privileges are still granted, so it will recognise the cable and install any drivers that are needed.
3.1.1 Install the CADS application onto a PC / Laptop
1) Install CADS by accessing www.tandeltasystems.com/support/ 2) Follow the link and download. 3) When prompted, select Open folder to view files. 4) Launch the setup.exe file and follow the instructions in the setup wizard. 5) When prompted, click on Install.
When installation is complete, CADS is displayed. It may take up to a minute for the software to identify the OQSx-G2. 6) Allow the PC/laptop to automatically update drivers, if needed.
3.1.2 Start the software Start the CADS application and wait for the home screen to load.
NOTE:
If sensors are configured to Modbus/CANbus, you must open the software first, and then connect the Sensor.
3.1.3 Connect the OQSx-G2
1)
Once the homeInsstacll rCeADeS nby hscaannsinglothae dQRecodd,e bseelowleocr gto to:
Configure Oil Quality Sensor from the
options on the home screen.
2) Connect the OQSx-G2 to your computer using the configuration cable (Cable J) as shown in Fig. 3-1.
OQSx-GOQ2SxG2
Cable J Cable J Fig. 3-1 Setting up a sensor for configuration
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3.1.4 Select your Sensor
CADS will display a list of all connected devices, identified by serial number, as shown in Fig. 3-2.
1) Select the required device.
2)
Click the arrow in the top right corner to
proceed
Fig. 3-2 CADS Sensor selection screen
3.1.5 Communication Settings The CADS application lists the options for the device to which you are connecting the sensor, as shown in Fig. 3-3. SENSE-3 Gateway Devices are supplied configured for Modbus, and therefore require Custom Communications Settings. Earlier versions of the Gateway were not configured for Modbus. If you have a query, contact Tan Delta Support www.tandeltasystems.com/support/
· Custom Communications Settings Allows you to select custom Node ID and Bit Rate for RS485, CANbus, J1939, Modbus RTU.
3.1.6 Oil Configuration
This page allows you to select any oil from our database.
The boxes at the top of each column allow you to either search or filter the database with the dropdown menu or type directly into the box.
If the oil you require is not in the database, please contact support@tandeltasystems.com for help.
Fig. 3-3 Communication options
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Fig. 3-5 Oil Selection Page 9
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4 TAN DELTA OIL QUALITY GATEWAY – CONFIGURATION & INSTALLATION
NOTE: You MUST configure the OQSxG2 Sensor for use with the Oil Quality Gateway (OQTg) before configuring the OQTg. This is done in CADS. See the Sensor Configuration section of this User Guide for more information.
The Gateway configurator software is provided on the USB stick within the Sense 3 kit.
4.1 Writing your Configuration settings to a USB Before you can use the OQTg, it must be configured to work on the particular network that you have chosen to use. This is done by writing the configuration settings to a USB stick and uploading them to the device.
4.1.1 Run the Software 1) Run the Gateway Configuration Tool from
the product USB 2) To start the application, double-click on
the file OQGatewayConfigurator.exe
Fig. 4-1 OQGatewayConfigurator.exe
4.1.2 Selecting and setting up your interface settings The Configurator has three interface options. · LAN (Ethernet) · WLAN (Wi-Fi) · GPRS (Mobile Data) Select the one that applies to your chosen network type.
4.1.3 LAN (Ethernet) configuration 1) Select either Dynamic (DHCP) or Static Consult with your network administrator to make sure
that you select the correct option. Make sure through your IT provider that the device will be granted access to the Internet through any applicable firewalls or other security protocols. 2) If Static is selected, enter the IP Address, Subnet Mask and Gateway. 3) When you have chosen the required settings, click Save Configuration to File. Refer to Section 4.1.6.
Fig. 4-2 LAN (Ethernet)
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4.1.4 WLAN (Wi-Fi) configuration 1) Select either Dynamic (DHCP) or Static consult with your network administrator to make sure
that you select the correct option.
Make sure through your IT provider that the device will be granted access to the Internet through any applicable firewalls or other security protocols. 2) If Static is selected, enter the IP Address, Subnet Mask and Gateway.
3) Enter the details following details for the required Wi-Fi network consult with your network administrator. · SSID · Security Type · Password
4) When you have chosen the required settings, click Save Configuration to File.
Refer to Section 4.1.6.
Fig. 4-3 WLAN (Wi-Fi)
4.1.5 GPRS (Mobile Data) configuration When you select the GPRS (Mobile Data) option, a list of available pre-configured networks is displayed, as shown in Fig. 4-4.
1) If your required network IS displayed in the list, delete all of the other configurations leaving only the one you need. click on it and proceed directly to Step 4.
If your network IS NOT displayed, complete Steps 2 and 3.
2) In the list of displayed networks, click on the ‘Bin’ icon for each network you will not need.
3) Scroll to bottom of list and click + to add a new network.
4) Once you have selected (or created) a network, the Create Mobile Access Point screen displays a list of required parameters, as shown in Fig. 4-5.
All the information for your specific network will be available online, or from your network provider.
Enter the correct details for your network, then click Create.
Refer to Section 4.1.6.
Fig. 4-4 List of available GPRS Networks Fig. 4-5 Create Mobile Access Point settings
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4.1.6 Save the Configuration Settings
1) When you have entered the required configuration details click Save Configuration To File. This file will be saved automatically to the USB stick.
2) Close the OQTG Configurator and remove the USB stick safely from your computer.
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Fig. 4-6 List of available GPRS Networks
4.2 Uploading your settings to the OQTg 1) Turn on power to the OQTg Gateway. 2) Remove the translucent clip-on cover on the front of the OQTg.
NOTE:
The Gateway device will take a few minutes to start up. A green LED will show once device is operational.
LED 1 LED 2 LED 3 LED 4
3) Make sure you are using the memory stick containing the required network configuration, as set up in Section 4.1.
USB LAN Micro Port Port SIM
4) Refer to Fig. 4-7. Insert the memory stick into the USB port of the OQTg.
5) Wait for the Red LED to turn on and off again before removing USB memory stick.
Once your network configuration has been loaded, the OQTg will reboot.
Fig. 4-7 OQTg Interface ports and LEDs
6) Wait for Green LED to turn on this may take several minutes.
The OQTg is now loaded with your network configuration.
4.3 Mounting the OQTg
The OQTg has mounting brackets that allow it to be mounted to any suitable surface. Refer to the environmental and approvals specifications this User Guide and make sure that the mounting location meets these requirements.
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SENSE-3 Kit 5 OQSx-G2 SENSOR INSTALLATION
5.1 Precautions
Read these instructions before installing the oil quality sensor.
The sensor is robust, however it can be damaged by mistreatment.
The following must be noted:
· Install the sensor into the equipment before making electrical/wiring
connections.
· Make sure that the fittings being used correspond with the sensor thread size
· Tighten to no more than 20 Nm with a 32 mm spanner.
Cable Clamp Machine Surface
Do not over tighten.
· Do not attempt to screw or tighten the sensor using the body. Always use the “Hex” head with the correct size spanner
(32 mm).
Cable minimum bend radius = 50 mm
· Refer to Fig. 5-1. To prevent vibration having any adverse effects to the cable/ sensor connectors, the cable must either be mounted on the same plane as the sensor, or have a loop fitted to absorb vibration.
Machine Surface in motion
Fixed
Fig. 5-1 Cable Fitting
· Do not twist the cable relative to the
sensor head.
· Keep away from sharp edges which may cut into the cable.
· Do not bend the cable excessively, minimum bend radius = 50 mm (2 inches).
· Where possible, keep the cable away from sources of heat, (such as an engine block), and
electrical interfaces.
· Oil pressure must not exceed 70 bar.
5.2 Choosing the Sensor Mounting Location The performance of the sensor will be enhanced through careful consideration of the mounting location. Refer to Fig. 5-2.
ORIENTATION
IMMERSION
FLOW
270°
45°
45°
Not recommended for engines
Sensor may not function if installed incorrectly
LOCATION OPTIONS
1 OEM Port
2 Tan Delta Manifold
3 Bespoke Manifold/Boss
<70 bar <120ºC <248ºF
Fig. 5-2 Choosing a mounting location for the Sensor
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The following guidelines must be followed. · The Sensor must, if possible, be mounted in a horizontal position. · Whenever possible, the sensor should not be mounted in the bottom of a sump, as the sensor
head may become restricted which will prevent correct operation. · Dynamic oil flow is necessary: do not mount in places where the oil is likely to stagnate or be
static; The oil in the sensor needs to be representative of the whole system. · The sensor nose must remain immersed in the oil at all times. · When the oil quality sensor is mounted in a pipeline, make sure that the sensor will not restrict flow. · For maximum performance when mounting the oil quality sensor in a lubrication system, make
sure that the sensor is located prior to the oil filters, oil coolers etc. This ensures that the oil is representative of the whole system.
5.3 Fitting Method
· Use a 32 mm Torque-adjustable spanner for installation. · Decide on an appropriate location for the sensor head installation. · Drain the lubricant sufficiently to allow the sensor to be fitted. · Install the sensor head into the selected location/position. Torque to 20 Nm, being careful not to
over-tighten. · Route the cable, fixing it with cable ties at appropriate intervals. · Avoid sharp edges and hot surfaces. · Connect the sensor to the chosen interface.
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6 OQTg GATEWAY – UNDERSTANDING DATA
6.1 Dynamic Maintenance Optimisation (DMO Dynamic Maintenance Optimisation (DMO) is the method by which the data can be used to optimise the maintenance intervals for the lubricating oil in the application. Changing the oil at an interval determined by Tan Delta software means you are only changing the oil when you need to, not at a predetermined schedule when the oil may still be in a useable condition.
6.2 Cumolocity Cumolocity is a cloud-based Internet of Things (IoT) solution that uses a Gateway device connected to the Internet to send data from either one or a multiple sensors to a cloud-based viewing platform. Cumolocity allows live reading of oil condition and oil temperature.
Fig. 6-1 Cumolocity Live Readings display
The Cumolocity platform allows you to simply view the data live, or alternatively set alerts and alarms for oil condition from a remote online portal. Alerts and alarms can be configured to show in the online dashboard or to email relevant personnel to take action.
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Fig. 6-2 Cumolocity Online Alerts and Alarms Dashboard
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SENSE-3 Kit Historic data collected from the sensor and presented on Cumolocity can also be viewed through the Data Explorer menu, including viewing pre-set date ranges or setting a custom period to review.
Fig. 6-3 Cumolocity Data Explorer Menu 6.3 Example good sensor output readings The graph in Fig. 1-4 shows a classic “sawtooth” representation of an engine in operation, illustrating when oil changes have taken place at checkpoints F, L and R. The green lettered checkpoints are where oil samples would normally be sent for analysis to ensure oil condition is acceptable. With the OQSxG2 installed, oil sampling is not required prior to checkpoints F, L and R.
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Fig. 6-4 Example sensor output readings
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6.4 Implementing DMO in Cumolocity Cumulocity presents oil condition data as the Tan Delta Number (TDN) Legacy versions of the application presented oil condition as percentage loss factor (%LF) values. DMO can be reported as an alert on Cumulocity and also via email. The Cockpit, displayed on logging in, shows the alerts across all assets to which you have access.
6.4.1 Adding a Smart Rule 1) Refer to Fig. 6-6. Click on the Smart rules tab.
Fig. 6-5 Cumulocity Alerts
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Fig. 6-6 Adding a Smart rule
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The Smart rules screen displays a list of the smart rules that have been set up for your asset. 3) Click on Add smart rule. The Add local smart rule pop-up window is displayed, as shown in Fig. 6-7.
Fig. 6-7 Adding a Smart Rule 4) Select On measurement explicit threshold create alarm. 5) Click on the Select data point to prefill inputs below drop-down list. See Fig. 6-8.
Fig. 6-8 Select data point drop-down list Select the required data point from Internal Temperature (°C), Oil Condition (TDN), Oil Temperature (°C) or Oil Condition (LF). Continued…
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SENSE-3 Kit Fig. 6-9 shows the data point alarms settings options for Oil Condition (TDN). 6) Enter the values that you want to trigger the alarm. 7) Click on Create.
Fig. 6-9 Data point alarm threshold settings The new smart rule will be displayed in the Smart rules tab of the Cumulocity Cockpit, as shown in Fig. 6-10.
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Fig. 6-10 Smart rule displayed in Cockpit view
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6.4.2 Setting up an email alert
1) To set up an email alert, you will need to know the Type details of the alarm.
This is shown on the alarm details on the Alarms screen e.g.
2) Click the Add smart rule link in the Smart rules screen, and select the On alarm send email option.
The On alarm send email window is displayed, similar to Fig. 6-11.
3) Enter a Rule name for your rule.
4) In the On alarm matching field, enter the Type of the alarm e.g. c8y_ThresholdAlarm
5) In the Send email details, enter the email address for each recipient in the Send to field. For multiple email addresses, separate each address with a comma.
6) If required, enter the Send CC to email address for recipients of a copy of the email.
7) When you have entered the required details, click on Create. The new smart rule will be displayed in the Smart rules tab of the Cumulocity Cockpit, as shown in Fig. 7-12.
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Fig. 6-11 Setting an email alert
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Fig. 6-12 Setting an email alert User Guide
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6.5 Advanced Fault Detection (AFD) & Event Identification and Validation (EIV) Advanced Fault Detection (AFD) is the identification of potential issues in a piece of machinery that through analysis of the holistic oil condition. Similarly, Event Identification and Validation (EIV) uses the same methodology to track maintenance and other interactions which affect the oil. Through our in-house analytics, it is possible to identify different faults and events, including degradation of the oil, water ingress, wear metals, TBN decrease and soot increase. The below list shows the range of alerts which will be triggered in Cumulocity, and what the implications are for the asset:
7.5.1 Oil Condition Alerts
Sensor in Air · This can indicate a loss of oil from the asset, a blockage, or incorrect sensor installation.
Oil Approaching End of Life · Warning to monitor the asset as the oil is approaching its end of life.
Oil At End of Life · Indicating that the oil is now worn sufficiently to require changing.
7.5.2 Oil Behaviour Alerts
Accelerated Oil Wear · The oil is showing wear at a faster rate than expected, indicating an issue with the oil or the
asset itself.
Water / Coolant Contamination · Detection of water ingress or coolant leakage into the oil system.
Particulate Contamination · Detection of particulate contamination (e.g. soot or wear metal) giving early indication of an
asset maintenance issue.
Fuel Dilution · Leakage of fuel into the oil system, indicating an asset problem requiring immediate
attention.
7.5.3 Event Detection Alerts
Oil Change · Detection that an oil change has occurred, to confirm with the maintenance team.
Top Up / Sweeting · Detection that an oil top-up has occurred, to confirm with the maintenance team.
Incorrect Oil Filled · Flagging that the incorrect oil has been installed in the system, which doesn’t fit the
configured oil profile.
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7 OQTg GATEWAY – SUPPORT
Issue
Possible cause Checks
Power Issue?
Check the Green LED on the Hub
Check the Green LED on the Gateway
Cannot see any data in Cumulocity
Internet Issue?
Check the Amber LED on Gateway
Sensor Communication Issue?
Check “Ring” LED
Check “Data” LED for a flash once per sensor connected
If all the above are OK, contact Tan Delta Support
Cannot see the asset in Cumulocity
Access rights issue
Check tenancy access with system administrator
Cannot see dashboard in Cumulocity
Dashboard not present
System administrator can add a new dashboard
Cannot log into Cumulocity
Incorrect password
Unauthenticated user
Enter email into forgotten password link
System administrator can add new users
Not receiving alerts from Cumulocity
Alerts not setup for user
System administrator can edit alerts in cumulocity
What to do if the check fails… Make sure that the power supply to hub is 9-30V DC Make sure that a secure connection is made from cable HP to hub device Replace Hub Allow the Gateway to boot up (5-10 minutes) Check the Hub to Gateway Cable If SIM: Is SIM inserted correctly? Is 4G antenna connected? Is there 4G signal in the area on that network? Check SIM configuration Check SIM APN details with network provider If WiFi: Check WiFi configuration Check WiFi network with IT provider (Signal, firewall etc…) If LAN: Check the LAN cable to the Gateway Check LED activity on the Gateway LAN port Check the LAN cable to the switch Check the LED activity on the network switch LAN port Check the LAN with your IT provider (Internet connection, firewall etc…) Make sure that all connections are made correctly Make sure that continuity plugs are installed into all unused hub locations
Check the sensor configuration using CADS
Contact Tan Delta Support
Contact Tan Delta Support
Contact Tan Delta Support
Contact Tan Delta Support
Contact Tan Delta Support
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8 SOFTWARE USER AGREEMENT
IMPORTANT:
Please read carefully before using the Software.
Your use of this computer program is subject to the terms and conditions of the following Software User Agreement. If you do not wish to accept these terms and conditions, do not install or use this Software and please return this Software to the place you obtained it for refund.
LICENSE AGREEMENT, RESTRICTIONS ON USE Use: This is a license agreement between you (the entity to whom this software is provided) and Tan Delta System PLC (“Licensor”). This agreement permits you to Use each program furnished directly or indirectly from Licensor, either by Licensor or its authorized distributors (“Distributors”) including any Copies thereof and any supporting materials and any related updated programs or program portions (“Software”). The term “Copies” means any duplications, reproductions, transcriptions of any Software, either in whole or in part and by any means whatsoever including electronic, mechanical, and manual processes. The term “Use” means copying any portion of any Software or using any Software, but only in connection with the analysis, specification, use, installation, repair, sale of products through Licensor or its Distributors.
Restrictions: You will have a non-transferable and non-exclusive right to Use the Software. You may make Copies of the Software provided that any such Copies are made solely for your Use or for archival or back-up and no other purposes. No right to Use, print, copy of display the Software, in whole or in part, is granted except as expressly provided in this agreement. You will not reverse engineer, disassemble or decompile the Software. You agree to reproduce and include any and all copyright notices, software user agreements notices and terms and conditions, trademarks and other legends in and on every Copy of the Software.
Ownership: Title and ownership of the Software and Copies thereof shall at all times exclusively remain in Licensor or its designee. You will obtain no greater right in and to the Software than a right in the nature of the License limited to the Use of any such Software and subject to compliance with all of the terms and conditions contained in this Agreement. To the extent that the Software becomes deliverable under any U.S. Government funded prime contract or subcontract, (i) you acknowledge and agree that this Software represent “commercial computer software” as defined in the DoD Federal Acquisitions Regulation Supplement (DFARS) § 525.227-7014 (a)(I), and (ii) the Government’s right in connection with the Software will be limited in accordance with the terms and conditions of this Agreement consistent with the policies stated in DFARS Sub-part 227.7202.
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SENSE-3 Kit
Modifications: Modifications or enhancements made by Licensor to any Software may be made available to you at the sole option of Licensor or its Distributors. If the Software is modified by you or merged into other program materials processed or used solely by you, Licensor and its Distributors shall not have any liability or incur any expense or be affected in any way by any such modification or merger, even if such modification or merger results in the formation of an updated or new work. Rather, such Software, in its modified or merged form, shall continue at all times to be the sole and exclusive property of Licensor and shall be subject to all provisions of this Agreement.
WARRANTY Limited warranty: Licensor warrants that (a) the original Software will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt; and (b) any hardware accompanying the Software will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from receipt date. Any implied warranties on the Software and the hardware are limited only to ninety (90) days and one (1) year respectively. The limited warranty applies to the original Software and not to any copies made by you or others from the original Software or copies thereof.
Customer remedies: Licensor’s entire liability and your exclusive remedy shall be, at Licensor’s option either (a) return of the price paid or (b) repair or replacement of the Software or hardware that does not meet Licensor’s limited warranty and that is returned to the Licensor with a copy of your receipt. The limited warranty is void if failure of the Software or hardware has resulted from accident, abuse, or misapplication of the original hardware and Software only and in no case shall the limited warranty apply to any copies of the original Software. Any replacement Software shall be warranted for the remainder of the original warranty period or for thirty (30) days, whichever is longer.
No other warranties: Licensor disclaims all other warranties, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, with respect to the Software, any accompanying written material, any accompanying hardware, and any services for any of the foregoing.
No other liability: In no event will Licensor or its agents or suppliers or Distributors be liable for any direct or indirect damages whatsoever (including without limitation, damages for negligence, strict liability, breach of contract, loss of business profits, business interruption, loss of business information, or pecuniary loss) arising out of the use of, or inability to use or failure to deliver the Software or any defects therein, even if the Licensor has been advised of the possibility of such damages. In no event shall the aggregate liability of Licensor, its agents, suppliers and distributors exceed an amount equal to the price paid for the Software license. This Software is to be used for indication purposes only.
IMPORTANT:
If you do not accept the terms and conditions of this license do not install or use the Software.
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TP0021_v1
User Guide
Copyright © Tan Delta Systems PLC
Tan Delta Systems Plc
1 Carrera Court Church Road Dinnington
Sheffield UK
S25 2RG
Tel: +44 (0)845 094 8710 support@tandeltasystems.com
www.tandeltasystems.com
TP0024_v1
Documents / Resources
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TANDELTA SENSE-3 Display Express OQDe Kit [pdf] User Guide TP0037, TP0036, SENSE-3 Display Express OQDe Kit, SENSE-3, Display Express OQDe Kit, Express OQDe Kit, OQDe Kit |