pair Manuals & User Guides

Govee Lamps FAQ Why does the lamp fail to connect to my WiFi? All our Wi-Fi lamps work with 2.4Ghz internet only. Please set a different SSID for the 2.4G Wi-Fi and 5G Wi-Fi if you have a dual band…

Govee Meat Thermometer FAQ What's the probe's size of the meat thermometer? For B5055, the probe’s size is DC2.5. We sell B5055’s probes separately. Here is the link: https://www.amazon.com/dp/B08VRYQZ4D For B5181, B5182, B5183, B5184, the probe’s size is DC 3.5.…

Govee Door Bells FAQ How to replace battery? There are 4 screw holes on the back of the transmitter. Please uninstall the 4 rubber stoppers, then you can remove the screws to replace the battery. The battery needed is a…

Govee Door Sensors & Motion Sensors FAQ How to pair the door sensor H5023 to the receiver H7202? The sensor has been paired with the receiver in our factory. Normally you do not need to pair it again. If you…

Govee Water Leak Sensor FAQ How to find the mac address for the gateway? After the gateway is connected to a Wifi or hotspot, the mac address will be listed on the Govee Home app. Please click the gateway icon on the top left corner of My device page Choose the gateway Click the settings icon You will find the mac address If the mac address is not listed, please recheck if the firmware version and Govee home app is the latest. Unplug and replug in the gateway will upgrade the firmware version. How to mute the water sensor? The Govee Home app can not stop the sensor beeping remotely, but you can adjust the volume in the sensor itself in advance. Please double-click the water detector button quickly to trigger a volume adjustment. The volume adjustment is divided into four levels, including a mute mode. The volume adjustment sequence is divided into high➡middle➡low➡mute, and scroll in this order. If you double-click the button quickly and there is no sound, the product may be in mute mode. To test it, you can put some water on the sensor after you adjust the volume. How to let another phone receive push notification…

Govee Thermometers & Hygrometers FAQ How to pair H5053-sx sensor to the gateway H5041? Each set of the sensor and the gateway are paired by default. After the gateway is connected, the sensor will show up directly. You will only need these steps if you accidentally delete the sensor. Press the 433 key (on-off button) on the gateway for 3 seconds until the light flashes red and blue alternately Put the sensor next the gateway, take out the batteries and re-install them The light will flash quickly blue When the light become solid blue, it indicates that the sensor has been paired with the gateway Need any help, feel free to contact us via support@govee.com. How to find the mac address for the WiFi temperature humidity sensor? Enable a personal Hotspot on an Android phone. Connect your phone to the Android phone’s Hotspot. Click the + icon on Govee Home app, follow the guide to connect the thermometers hygrometers to the Andriod phone’s Hotspot Go to the Android phone and check the connected device. Find the Mac address. What should I…

Govee Bulbs FAQ How to reset the account password of the Govee Home app? 1) Please click the 'forget password' button on the login page first. 2) Then we will send a verification code to your account email address, you need…

Govee Strip Lights FAQ FAQS How can I use the WI-FI strip light with the personal hot spot on my phone? Turn on the personal hot spot on the settings of your phone. Enter the personal hotspot name and password…