verizon Ethernet Switched E-Line + Service Level Agreement User Manual
Discover the Ethernet Switched E-Line + Service Level Agreement (SLA) by Verizon. This user manual outlines the service level standards and metrics for optimal performance of your E-Line EVC. Explore the different levels of operational and performance classifications, and learn how to utilize the SLA for credits if standards are not met. Ensure a minimum one-year commitment for each EVC.