SYNCO Xtalk XMax Full Duplex Wireless Intercom Headset System User Manual

Button A: Pairing/Unpairing, Set as the
Master/Level 1/Level 2
Button B: Noise Cancellation on/off, Turn on
the Dominant Mode (Only For Master), Pair with nearby Level 1 (Only
For Level 2)

Operations

Power On/Off:

Power On: Push the power toggle switch upwards to turn it
on.
Power Off: Push the power toggle switch downwards to turn it
off.

Master/Level 1/Level 2 Settings:

All headsets can be set as Master/Level 1/Level 2.

Pairing/Unpairing:

You can pair the headsets via SYNCO EasyGo software or
manually.

FAQ

Q: How do I pair the headsets manually?

A: To pair the headsets manually, follow these
steps:

If Pair 5 headsets:
a) Set a Master and 1~4 Level 1.
b) Long press the button A on all headsets in 1 min, release after
the 1st Beep sound, and hear Connecting and Pairing.

“`

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Xtalk XMax
Full Duplex Wireless Intercom Headset System
User Manual
Thank you for choosing SYNCO product. Please read this manual carefully before use and follow all instructions mentioned herein.

Contents
Product Introduction Button Function Operations
1. Power On/Off 2. Master/Level 1/Level 2 Settings 3. Pairing/Unpairing 4. Group Management 5. Volume Settings 6. Noise Cancellation 7. Mute/Unmute 8. Dominant Mode 9. Boost Mode 10. Real-Time Monitoring 11. Bluetooth Mode 12. Powering 13. Indicator Light Status 14. Firmware Update/Voice Pack Installation Specifications Packing List Care Guide Warranty

P 01 P 01 P 02 P 02 P 03 P 04 P 07 P 09 P 09 P 09 P 09 P 10 P 10 P 11 P 13 P 13 P 14 P 15 P 16 P 18 P 18

Product Introduction
3.5mm Mic In Port Power On/Off Toggle Microphone Status Indicator Button A Volume & Headset Settings Verification
button Button B Volume Master/LV.1/LV.2 Indicator Type-C Port

Button Function

Button A Pairing/Unpairing Set as the Master/Level 1/Level 2

Button B Noise Cancellation on/off Turn on the Dominant Mode(Only For Master) Pair with nearby Level 1(Only For Level 2)

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Volume
Volume Up Indicate whether the headset is Master, Level 1, or Level 2
1

Volume
Volume Down Switch among Boost Mode 1/2/3(Only For Master)
Operations
1. Power On/ Off Power On: Push the power toggle switch upwards to turn it on. Power Off: Push the power toggle switch downwards to turn it off.
Power On Power Off
* Products are pre-paired from the factory (except X1) and ready to use. * To ensure a successful auto-reconnect, please turn on the headsets in the sequence of Master Level 1 Level 2.

Turn on the Master (The red-labeled headset is set as the default Master
from the factory)

Turn on the Level 1 (The blue-labeled headset with LV.1 sticker is set as the default Level 1 from the
factory)

Turn on the Level 2 (The blue-labeled headset with LV.2 sticker is set as the default Level 2 from the
factory)

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2. Master/Level 1/Level 2 Settings All headsets can be set as: Master/Level 1/Level 2 Set as Master Long press the button A, release after the 2nd “Beep” sound and hear “Master Mode”. Indicator: red.

Beep, Beep

Release

Master Mode

Set as Level 1 Long press the button A, release after the 3rd “Beep” sound and hear “Level 1 Pairing”. Indicator: blue.

Beep, Beep , Beep

Release

Level 1 Pairing

Set as Level 2 Long press the button A, release after the 4th “Beep” sound and hear ” Level 2 Pairing”. Indicator: green.

Beep, Beep, Beep, Beep

Release

Level 2 Pairing

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3. Pairing/Unpairing You can pair the headsets via SYNCO EasyGo software. Download link: https://www.syncoaudio.com/pages/synco-xtalk-easygo User guide: https://youtu.be/PmjeSV-5xzI Or pair them by manual.
Manual Pairing * The Xtalk Max headset can be paired with all versions of Xtalk headset. * It supports group connections with up to13 people.
3.1 If Pair 5 headsets 1) Set a Master and 1~4 Level 1.

Master Mode

Level 1 Pairing

2) Long press the button A on all headsets in 1 min, release after the 1st “Beep” sound, and hear “Connecting and Pairing”.

Master

Level 1

Connecting and Pairing
Level 1 Level 1
3) Restart all headsets to use.
Master

Master

Connecting and Pairing Level 1 Level 1
Level 1

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3.2 If Pair 6~13 headsets 1) Set a Master, 4 Level 1 and 1~8 Level 2.

Master Mode

Level 1 Pairing

Level 2 Pairing

2) Long press the button A on Master and 4 Level 1 in 1 min, release after the 1st “Beep” sound, and hear “Connecting and Pairing”.

Master

Level 1

Connecting and Pairing
Level 1
Level 1

Master

Connecting and Pairing Level 1
Level 1

3) After finishing pairing then restart the Master and 4 Level 1, long press the button A on Level 1 and level 2 in 1 min, release after the 1st “Beep” sound, and hear “Connecting and Pairing”.

Level 1

Level 2

Connecting and Pairing
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Connecting and Pairing
5

Level 2 Level 2
Level 2 Level 2

Level 1 Level 1

Master

Level 1 Level 1

Level 2 Level 2
Level 2 Level 2

* A Master can connect up to 4 Level 1, and a Level 1 can connect up to 2 Level 2. * The Level 2 must be paired with the Level 1 before it can connect to the Master. They cannot directly pair for communication.
4) Restart all headsets to use.( Turn them on in the sequence of Master Level 1 Level 2.)

Master

Level 1

Level 2

* If disconnected, please return to the pairing range with the upper-level headset for automatic reconnection.

3.3 Unpairing Long press the button A, release after the 1st “Beep” sound, and hear “Unpairing”.

Unpairing

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4. Group Management
You can divide an Xtalk system into independent groups or merge multiple groups into one single group.
4.1 Divide Into Groups 1)Set the required number of Master based on the planned group count (see 2. Master Settings). 2)Set the Level 1/Level 2 for each group (see 2. Level 1/Level 2 Settings ). 3)Pair and restart each group one by one (see 3. Pairing/Unpairing).
EG. Divide XMax9 into 2 groups: 2-Person Group & 7-Person Group
1)Set 2 Masters, 5 Level 1, and 2 Level 2. 2)Pairing (* Please pair and restart each group before pairing the next.).
2-Person Group Long press the button A on a Master and a Level 1, release after the 1st “Beep” sound and hear “Connecting and Pairing”, then restart the headsets. (Power On Sequence: Master Level 1)
7-Person Group: 1)Pair the Master and Level 1: Long press button A on Master and Level 1, release after the first “Beep” sound and hear “Connecting and Pairing”, then restart the headsets. 2)After finishing pairing then restarting the Master with Level 1, pair Level 1 with Level 2: Long press the button A on Level 1 and Level 2, release after the first “Beep” sound, and hear “Connecting andPairing”, then restart all headsets. (Power On Sequence: Master Level 1 Level 2)
XMax9

2-Person Group

7-Person Group

Master

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Level 1
Level 2 7

4.2 Combine Into One Group 1) Only keep one Master, and set the other headsets as Level 1 and Level 2 if needed. (See 2. Master/Level 1/Level 2 Settings). 2)Pair all headsets and restart (see 3. Pairing/Unpairing).

EG. Combine 2 groups(A 2-Person Group and A 9 Person Group) into 1 group

1)Keep 1 Master, set 4 Level 1 and 6 Level 2(See 2. Master/Level 1/Level 2 Settings).
2)Pair headsets in sequence: Pair Master with Level 1, then pair Level 1 with Level 2(See 3. Pairing/Unpairing).
3)Restart all headsets after successfully connecting(Power on sequence: Master Level 1 Level 2).

9-Person Group

2-Person Group

Master

Level 1

Master

Level 2 11-Person Group

Level 1

Level 2

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5. Volume Settings Short press the volume up/down button to increase/decrease the volume.
6. Noise Cancellation Short press the B button to turn on/off the noise cancellation feature.
7. Mute/Unmute Rotate the boom arm up/down (see the picture below) to mute/unmute.
Mute

Unmute

8. Dominant Mode Press and hold the button B of Master to enter the dominant mode for muting other headsets. Other headsets are still available for listening and only the Master is available for speaking. Release the button B to exit dominant mode.
Press and hold

Master Release

Level 1/Level 2

Master

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Level 1/Level 2

9. Boost Mode
When poor signal, switch the Boost Mode to amplify the signal, improving communication clarity and stability, and reducing interruptions and disconnections. Long press the volume-, release after the 1st “Beep” sound to switch the mode and hear “Mode 1/Mode 2/Mode 3”.
*The operation is only available by Master. * Mode 1 by default. *After changing the Mode, if Level 1/Level 2 is restarted, please pair it with the upper-level headset again to rejoin the communication group.

Beep

Release

Boost Mode 2

Boost Mode 1

Boost Mode 2

10. Real-Time Monitoring
Connect the device(Camera, Camcorder, etc.) with the Xtalk headset via 3.5mm TRS port for monitoring the audio from the device. *This port is only for monitoring and is not the outputting port.

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11. Bluetooth Mode
11.1 Switch to Bluetooth Mode/Intercom Mode Long press the button + and – simultaneously, release after hearing “Beep Beep” then “Beep” to switch to Bluetooth Mode/Intercom Mode.

Intercom Mode

Bluetooth Mode

Beep Beep Beep

Release

Bluetooth Mode

11.2 Bluetooth Pairing After switching to Bluetooth mode, connect the Bluetooth “SYNCO” on your device. * The headset will enter the Pairing Mode after switching to Bluetooth mode. Or you can long press button A, release after the 1st “Beep” to hear “Pairing” to enter the Pairing Mode.
11.3 Unpairing Press the button A 8 times to unpair the device.

x8
11.4 Noise Cancellation Short press the button B to turn on/off the noise cancellation feature.

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11.5 Activate the Voice Assistant Double press the button B to activate the voice assistant.
x2

11.6 Call Control

Pick Up/End/Reject the Call

Short press the button A to pick up/end the call.

Double press the button A to reject the

call.

Redial the Last Call Double press the button A to redial the last call.

x2
11.7 Music Control Short press the button A to pause/play the music.

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12. Powering
Via Replaceable Battery Power Push down the toggle of the battery case then pull the case door outward to place/remove the battery.

13. Indicator Light Status Microphone Status Indicator
Green Light Steady Green Light Flashing Slow Green/Yellow Lights Alternating Red Light Flashing Slow Red Light Steady

Connection Successful Not Connected Noise Cancellation Off Low Battery Charging

Master/LV.1/LV.2 Indicator

Red Light Steady Blue Light Steady Green Light Steady

Master LV.1 LV.2

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14. Firmware Update/Voice Pack Installation Note: For the first-time firmware update using EasyGo, please: 1. Turn on the headset and connect it to the SYNCO EasyGo, and choose the firmware and voice pack simultaneously. 2. Long press the + & – buttons on Xtalk headset. 3. Release the button + then button – after hearing “beep beep” “beep”, and click “Install” on SYNCO EasyGo and wait for the installation to complete. 4. Please restart the headset after successful installation. * No need to repeat the above steps for the next update.
If the update fails due to disconnection, please remove the cable and then reconnect to continue. Please use a USB C cable that supports data transfer to connect it to the computer. If the headset fails to connect, please try reversing the Type-C connector on the headset end.

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Specifications
Wireless Technology Transmission Mode Operating Range Frequency Band Approximate RF Sensitivity Radio Output Frequency Power Battery Capacity Working Time Charging Time Frequency Response Signal-To-Noise Ratio Distortion Microphone Type Max Input Sound Pressure Level Output Sound Pressure Level Weight Temperature Range

Digital 2.4GHz Full-Duplex 500m (LOS) 2.4GHz <-90dBm 20dBm USB-C 5V 1050mAh Li-ion Battery 24H About 2.5H 150Hz~7KHz 65dB <1 % Condenser Microphone >115dBSPL Typical 98+3dBSPL(at 94dBSPL 1KHz) 242gBattery Included 0~+45 (Working Status -20~+60 (Storage Condition)

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Packing List
XMax1

Headset x1

Charging Cable x1

Carrying Bag x1

Rechargeable Battery x1

One-Ear Foam Cushion x1
XMax2

Mic Windshield x1

Warranty Card x1

Headset x2

Charging Cable x1

Carrying Bag x2

Charging Station x1

One-Ear Foam Cushion x2

Mic Windshield x2

Rechargeable Battery x2

Warranty Card x1

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XMax5

Headset x5

Storage Case x1

6-Slot Charging Station x1

Charging Adapter x1

Carrying Bag x5

Rechargeable Battery x5
XMax9

One-Ear Foam Cushion x5

Mic Windshield x5

Data Transfer Cable x1

Warranty Card x1

Headset x9

Storage Case x1

6-Slot Charging Station x2

Charging Adapter x2

Carrying Bag x9

Rechargeable Battery x9

One-Ear Foam Cushion x9

Mic Windshield x9

Data Transfer Cable x1

Warranty Card x1

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XMax13

Headset x13

Storage Case x1

6-Slot Charging Station x2

Charging Adapter x2

Carrying Bag x13

2-Slot Charging Station x1

Rechargeable Battery x13

One-Ear Foam Mic Windshield Data Transfer

Cushion x13

x13

Cable x1

Warranty Card x1

Caring For Your SYNCO Product
· Please keep the product in a dry, clean, dust-free environment. · Keep corrosive chemicals, liquids, and heat sources away from the product to prevent mechanical damage. · Use only a soft and dry cloth for cleaning the product. · Malfunction may be caused by dropping, the impact of external force. · Do not attempt to disassemble the product. Doing so voids the warranty. · Please have the product checked or repaired by authorized technicians if any malfunctions happen. · Failure to follow all the instructions may result in mechanical damage. · Warranty does not apply to human errors.

WARRANTY
Warranty Period
Thank you for purchasing SYNCO products. 1. Customers are entitled to free replacement or repair service in case of quality defect(s) found in the product under normal use within 30 days upon receipt of the product.

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2. Original SYNCO products are entitled to 12-month limited warranty service. The warranty period begins on the date of purchase of brand new, unused products by the first end-user. Within the warranty period, if product defect or failure is attributable to material defection or technological problem, the defective product or defective part will be repaired or replaced without charge (service and materials fee).
Warranty Exclusions and Limitations
1. Faults resulted from inappropriate use of a product without following its operation specification 2. Artificial damage, e.g. crash, squeeze, scratch, or soaking 3. Modifications to a product by its user or a third party without prior written consent of SYNCO, e.g. replacement of element or circuit, label alteration 4. The code on product is inconsistent with that of warranty certificate, or the code on the product or warranty certificate is altered or torn off 5. All consumable accessory attached to a product, like cable, wind muff, battery 6. Faults as a result of force majeure, such as fire, flood, lightning, etc.
Warranty Claim Procedure
1. If failure or any problem occurs to your product after purchase, please contact a local agent for assistance, or you can always contact SYNCO’s customer service through email at support@syncoaudio.com. 2. Please retain your sales receipt and warranty certificate as proof of purchase. If any of these documents is missing, only sales return or chargeable service will be provided. 3. If the SYNCO product is out of the warranty coverage, the service and the parts cost will be charged.

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Guangzhou Zhiying Technology Co., Ltd
Room 2401, 24 / F, South Tower, Lisheng Plaza, No. 68 Huadi Avenue, Liwan District, Guangzhou, China, 510000 support@syncoaudio.com www.syncoaudio.com https://www.facebook.com/syncomicrophones

Documents / Resources

SYNCO Xtalk XMax Full Duplex Wireless Intercom Headset System [pdf] User Manual
Xtalk XMax Full Duplex Wireless Intercom Headset System, Xtalk XMax, Full Duplex Wireless Intercom Headset System, Duplex Wireless Intercom Headset System, Wireless Intercom Headset System, Intercom Headset System, Headset System

References

User Manual

SYNCO Xtalk XMax Full Duplex Wireless Intercom Headset System User Manual

Xtalk XMax Full Duplex Wireless Intercom Headset System

Specifications

Product Introduction

Button Function

Operations

FAQ

Q: How do I pair the headsets manually?

Documents / Resources

References

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