SYNCO XPRO Wireless Intercom Headset System Instructions

SYNCO XPRO Wireless Intercom Headset System Instructions

Product Introduction

1. 5mm Mic In Port
2. Power On/Off Toggle
3. Indicator Light
4. Button A
5. Volume + & Headset Settings Verification button
6. Button B
7. Volume –
8. Type-C Port
9. Button Function

Button A

• Pairing/Unpairing
• Set as the Master/Level 1/Level 2

Button B

• Noise Cancellation on/off
• Turn on the Dominant Mode (Only For Master)
• Pair with nearby Level 1(Only For Level 2)

Volume +

• Volume Up
• Indicate whether the headset is Master, Level 1, or Level 2

Volume

• Volume Down
• Switch among Boost Mode 1/2/3(Only For Master)

Operations

Power On/Off

Power On: Push the power toggle switch upwards to turn it on.
Power Off: Push the power toggle switch downwards to turn it off.

Products are pre-paired from the factory (except X1) and ready to use.
To ensure a successful auto-reconnect, please turn on the headsets in the sequence of Master → Level 1 → Level 2.

Turn on the Master (The red-labeled headset is set as the default Mas

Turn on the Level 1 (The blue-labeled headset with LV.1 sticker is set as the default Level 1 from the factory)

Turn on the Level 2 (The blue-labeled headset with LV.2 sticker is set as the default Level 2 from the factory)

Master/Level 1/Level 2 Settings
All headsets can be set as: Master/Level 1/Level 2
Set as Master:
Long press the button A, release after the 2nd “Beep” sound and hear “Master Mode”.

Set as Level 1:
Long press the button A, release after the 3rd “Beep” sound and hear “Level 1 Pairing”.

Set as Level 2:
Long press the button A, release after the 4th “Beep” sound and hear ” Level 2 Pairing”

Pairing/Unpairing

You can pair the headsets via SYNCO EasyGo software.
Download link: https://www.syncoaudio.com/pages/synco-xtalk-easygo
User guide: https://youtu.be/PmjeSV-5xzl
Or pair them by manual.

Manual Pairing
The Xtalk Pro headset can be paired with all versions of Xtalk headset.
It supports group connections with up to 13 people.

If Pair 5 headsets

1. Set a Master and 1-4 Level 1.
   
2. Long press the button A on all headsets in 1 min, release after the 1st “Beep” sound, and hear “Connecting and Pairing”.
   
3. Restart all headsets to use.
   

If Pair 6~13 headsets

1. Set a Master, 4 Level 1 and 1~8 Level 2.
   
2. Long press the button A on Master and 4 Level 1 in 1 min, release after the 1st “Beep” sound, and hear “Connecting and Pairing”.
   
3. After finishing pairing then restart the Master and 4 Level 1, long press the button A on Level 1 and level 2 in 1 min, release after the 1st “Beep” sound, and hear “Connecting and Pairing”.
   
   
   A Master can connect up to 4 Level 1, and a Level 1 can connect up to 2 Level 2.
   The Level 2 must be paired with the Level 1 before it can connect to the Master. They cannot directly pair for communication
4. Restart all headsets to use.( Turn them on in the sequence of Master → Level 1 → Level 2.)
   
   If disconnected, please return to the pairing range with the upper-level headset for automatic reconnection.

Unpairing

Long press the button A, release after the 1st “Beep” sound, and hear “Unpairing”.

Group Management

You can divide an Xtalk system into independent groups or merge multiple groups into one single group.
Divide Into Groups

1. Set the required number of Master based on the planned group count (see 2. Master Settings).
2. Set the Level 1/Level 2 for each group (see 2. Level 1/Level 2 Settings).
3. Pair and restart each group one by one (see 3. Pairing/Unpairing).

EG. Divide XPro5 into 2 groups: 2-Person Group & 3-Person Group

1. Set 2 Masters and 4 Level 1.
2. Pairing (* Please pair and restart each group before pairing the next.).

Person Group:
Long press the button A on a Master and a Level 1, release after the 1st “Beep sound and hear “Pairing Succeed” then restart the headsets. (Power On Sequence: Master→ Level 1)

Person Group:
Long press the button A on a Master and 2 Level 1, release after the 1st “Beep” sound and hear “Pairing Succeed” then restart the headsets. (Power On Sequence: Master → Level 1)

EG. Divide XPro9 into 2 groups: 2-Person Group & 7-Person Group

1. Set 2 Masters, 5 Level 1, and 2 Level 2.
2. Pairing (* Please pair and restart each group before pairing the next.).

Person Group:
Long press the button A on a Master and a Level 1, release after the 1st “Beep” sound and hear “Connecting and Pairing”, then restart the headsets. (Power On Sequence: Master → Level 1)

Person Group:

1. Pair the Master and Level 1: Long press button A on Master and Level 1, release after the first “Beep” sound and hear “Connecting and Pairing”, then restart the headsets.
2. After finishing pairing then restarting the Master with Level 1, pair Level 1 with Level 2: Long press the button A on Level 1 and Level 2, release after the first “Beep” sound, and hear “Connecting and Pairing”, then restart all headsets. (Power On Sequence: Master Level 1 Level 2)
   

Combine Into One Group

1. Only keep one Master, and set the other headsets as Level 1 and Level 2 if needed. (See 2. Master/Level 1/Level 2 Settings).
2. Pair all headsets and restart (see 3. Pairing/Unpairing).

EG. Combine 2 groups (A2-Person Group and A 5 Person Group) into 1 group

1. Keep 1 Master, set 4 Level 1 and 2 Level 2 (See 2. Master/Remote/Level 1/Level 2 Settings).
2. Pair headsets in sequence: Pair Master with Level 1, then pair Level 1 with Level 2(See 3.Pairing/Unpairing).
3. Restart all headsets after successfully connecting(Power on sequence: Master→ Level 1 → Level 2).
   

Volume Settings:
Short press the volume up/down button to increase/decrease the volume.

Noise Cancellation:
Short press the B button to turn on/off the noise cancellation feature.

Mute/Unmute:
Rotate the boom arm up/down (see the picture below) to mute/unmute.

Dominant Mode:
Press and hold the button B of Master to enter the dominant mode for muting other headsets. Other headsets are still available for listening and only the Master is available for speaking. Release the button B to exit dominant mode.


Boost Mode:
When poor signal, switch the Boost Mode to amplify the signal, improving communication clarity and stability, and reducing interruptions and disconnections.

Long press the volume-, release after the 1st “Beep” sound to switch the mode and hear
“Mode 1/Mode 2/Mode 3”.

• The operation is only available by Master.
• Mode 1 by default.
• “After changing the Mode, if Level 1/Level 2 is restarted, please pair it with the upper-level headset again to rejoin the communication group.
  

Real-Time Monitoring:
Connect the device(Camera, Camcorder, etc.) with the Xtalk headset via 3.5mm TRS port for monitoring the audio from the device.

• This port is only for monitoring and is not the outputting port.
  

Powering:
Via Replaceable Battery Power Push down the toggle of the battery case then pull the case door outward to place/remove the battery.

Indicator Light Status

Firmware Update/Voice Pack Installation:
Please scan the QR code or download the SYNCO EasyGo, firmware package, and voice package from the link, and check the SYNCO EasyGo operation guide etc.
https://www.syncoaudio.com/pages/synco-xtalk-easygo

If the update fails due to disconnection, please remove the cable and then reconnect to continue.

Please use a USB C cable that supports data transfer to connect it to the computer. If the headset fails to connect, please try reversing the Type-C connector on the headset end.

Specifications

Wireless Technology: Digital 2.4GHz
Transmission Mode: Full-Duplex
Operating Range: 500m (LOS)
Frequency Band: 2.4GHz
Approximate RF Sensitivity: <-90dBm
Radio Output Frequency: 20dBm
Power: USB-C 5V
Battery Capacity: 1050mAh Li-ion Battery
Working Time: 24H
Charging Time: bout 2.5H
Frequency Response: 150Hz-7KHz
Signal-To-Noise Ratio: >65dB
Distortion: <1%
Microphone Type: Condenser Microphone
Max Input Sound Pressure Level: 115dBSPL
Output Sound Pressure Level: Typical 98+3dBSPL(at 94dBSPL 1KHz)
Weight: About 194g (Battery Included)
Temperature Range: 0-+45° C(Working Status) -20+60° C(Storage Condition)

Packing List

XPro1:

Headset x1

Charging Cable x1

Carrying Bag x1

Rechargeable Battery x1

One-Ear Foam Cushion x1

Mic Windshield x1

Warranty Card x1

Charging Station x1

XPro2

Headset x2

Charging Cable x1

Carrying Bag x2

Charging Station x1

One-Ear Foam Cushion x2

Mic Windshield x2

Rechargeable Battery x2

Warranty Card x1

XPro5

Headset x5

Storage Case x1

6-Slot Charging Station x1

Charging Adapter x1

Carrying Bag x5

Rechargeable Battery x5

One-Ear Foam Cushion x5

Mic Windshield x5

Data Transfer Cable x1

Warranty Card x1

Caring For Your SYNCO Product

• Please keep the product in a dry, clean, dust-free environment.
• Keep corrosive chemicals, liquids, and heat sources away from the product to prevent mechanical damage.
• Use only a soft and dry cloth for cleaning the product.
• Malfunction may be caused by dropping, the impact of external force.
• Do not attempt to disassemble the product. Doing so voids the warranty.
• Please have the product checked or repaired by authorized technicians if any malfunctions happen.
• Failure to follow all the instructions may result in mechanical damage.
• Warranty does not apply to human errors.

WARRANTY

Warranty Period
Thank you for purchasing SYNCO products.

1. Customers are entitled to free replacement or repair service in case of quality defect(s) found in the product under normal use within 30 days upon receipt of the product.
2. Original SYNCO products are entitled to 12-month limited warranty service. The warranty
   period begins on the date of purchase of brand new, unused products by the first end-user. Within the warranty period, if product defect or failure is attributable to material defection or technological problem, the defective product or defective part will be repaired or replaced without charge (service and materials fee).

Warranty Exclusions and Limitations

1. Faults resulted from inappropriate use of a product without following its operation specification
2. Artificial damage, e.g. crash, squeeze, scratch, or soaking
3. Modifications to a product by its user or a third party without prior written consent of SYNCO, e.g. replacement of element or circuit, label alteration
4. The code on product is inconsistent with that of warranty certificate, or the code on the product or warranty certificate is altered or torn off
5. All consumable accessory attached to a product, like cable, wind muff, battery
6. Faults as a result of force majeure, such as fire, flood, lightning, etc.

Warranty Claim Procedure

1. If failure or any problem occurs to your product after purchase, please contact a local agent for assistance, or you can always contact SYNCO’s customer service through email at support@syncoaudio.com.
2. Please retain your sales receipt and warranty certificate as proof of purchase. If any of these documents is missing, only sales return or chargeable service will be provided.
3. If the SYNCO product is out of the warranty coverage, the service and the parts cost will be charged.

Guangzhou Zhiying Technology Co., Ltd

Room 2401, 24/F, South Tower, Lisheng Plaza, No. 68 Huadi Avenue, Liwan District, Guangzhou,
China, 510000
support@syncoaudio.com
www.syncoaudio.com
https://www.facebook.com/syncomicrophones