SYNCO XPRO Wireless Intercom Headset System Instructions

XPRO Wireless Intercom Headset System

Specifications:

  • Product Name: Xtalk XPro
  • Type: Full Duplex Wireless Intercom Headset System
  • Microphone Input: 3.5mm
  • Power On/Off Toggle
  • Indicator Light
  • Button A: Various Functions
  • Button B: Various Functions
  • Volume Control
  • Type-C Port

Product Introduction:

The Xtalk XPro is a full duplex wireless intercom headset system
featuring a 3.5mm microphone input, power on/off toggle, indicator
light, multifunctional buttons A and B, volume control, and a
Type-C port for charging.

Button Functions:

Button A: Used for pairing/unpairing, setting
as Master/Level 1/Level 2.

Button B: Controls noise cancellation, dominant
mode, and pairing with nearby devices.

Volume Control: Adjusts the volume and
indicates the headset status.

Operations:

1. Power On/Off

Power On: Push the power toggle switch upwards to turn
it on.

Power Off: Push the power toggle switch downwards to
turn it off.

* Products are pre-paired from the factory (except X1) and ready
to use.

2. Master/Level 1/Level 2 Settings

All headsets can be set as Master/Level 1/Level 2. Follow the
specific instructions to set each mode.

3. Pairing/Unpairing

You can pair the headsets via SYNCO EasyGo software or manually.
Detailed instructions for both methods are provided in the
manual.

FAQ:

Q: How many people can be connected in a group?

A: The Xtalk Pro headset supports group connections with up to
13 people.

“`

Xtalk XPro
Full Duplex Wireless Intercom Headset System
User Manual
Thank you for choosing SYNCO product. Please read this manual carefully before use and follow all instructions mentioned herein.

Contents
Product Introduction Button Function Operations
1. Power On/Off 2. Master/Level 1/Level 2 Settings 3. Pairing/Unpairing 4. Group Management 5. Volume Settings 6. Noise Cancellation 7. Mute/Unmute 8. Dominant Mode 9. Boost Mode 10. Real-Time Monitoring 11. Powering 12. Indicator Light Status 13. Firmware Update/Voice Pack Installation Specifications Packing List Care Guide Warranty

P 01 P 01 P 02 P 02 P 03 P 04 P 07 P 10 P 10 P 10 P 10 P 11 P 11 P 11 P 12 P 12 P 13 P 14 P 16 P 16

Product Introduction
3.5mm Mic In Port Power On/Off Toggle Indicator Light Button A Volume & Headset Settings Verification
button Button B Volume Type-C Port

Button Function
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Button A Pairing/Unpairing Set as the Master/Level 1/Level 2
Button B Noise Cancellation on/off Turn on the Dominant Mode(Only For Master) Pair with nearby Level 1(Only For Level 2)
Volume Volume Up Indicate whether the headset is Master, Level 1, or Level 2
1

Volume
Volume Down
Switch among Boost Mode 1/2/3(Only For Master)

Operations

1. Power On/ Off
Power On: Push the power toggle switch upwards to turn it on.
Power Off: Push the power toggle switch downwards to turn it off.

*Products are pre-paired from the factory (except X1) and ready to use.

Power On Power Off

*To ensure a successful auto-reconnect, please turn on the headsets in the sequence of Master Level 1 Level 2.

Turn on the Master (The red-labeled headset is set as the default Master
from the factory)

Turn on the Level 1 (The blue-labeled headset with LV.1 sticker is set as the default Level 1 from the
factory)

Turn on the Level 2 (The blue-labeled headset with LV.2 sticker is set as the default Level 2 from the
factory)

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2. Master/Level 1/Level 2 Settings All headsets can be set as: Master/Level 1/Level 2 Set as Master Long press the button A, release after the 2nd “Beep” sound and hear “Master Mode”.

Beep, Beep

Release

Master Mode

Set as Level 1 Long press the button A, release after the 3rd “Beep” sound and hear “Level 1 Pairing”.

Beep, Beep , Beep

Release

Level 1 Pairing

Set as Level 2 Long press the button A, release after the 4th “Beep” sound and hear ” Level 2 Pairing”.

Beep, Beep, Beep, Beep

Release

Level 2 Pairing

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3. Pairing/Unpairing You can pair the headsets via SYNCO EasyGo software. Download link: https://www.syncoaudio.com/pages/synco-xtalk-easygo User guide: https://youtu.be/PmjeSV-5xzI Or pair them by manual.
Manual Pairing * The Xtalk Pro headset can be paired with all versions of Xtalk headset. * It supports group connections with up to13 people.
3.1 If Pair 5 headsets 1) Set a Master and 1~4 Level 1.

Master Mode

Level 1 Pairing

2) Long press the button A on all headsets in 1 min, release after the 1st “Beep” sound, and hear “Connecting and Pairing”.

Master

Level 1

Connecting and Pairing
Level 1 Level 1
3) Restart all headsets to use.
Master

Master

Connecting and Pairing Level 1 Level 1
Level 1

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3.2 If Pair 6~13 headsets 1) Set a Master, 4 Level 1 and 1~8 Level 2.

Master Mode

Level 1 Pairing

Level 2 Pairing

2) Long press the button A on Master and 4 Level 1 in 1 min, release after the 1st “Beep” sound, and hear “Connecting and Pairing”.

Master

Level 1

Connecting and Pairing
Level 1
Level 1

Master

Connecting and Pairing Level 1
Level 1

3) After finishing pairing then restart the Master and 4 Level 1, long press the button A on Level 1 and level 2 in 1 min, release after the 1st “Beep” sound, and hear “Connecting and Pairing”.

Level 1

Level 2

Connecting and Pairing
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Connecting and Pairing
5

Level 2 Level 2
Level 2 Level 2

Level 1 Level 1

Master

Level 1 Level 1

Level 2 Level 2
Level 2 Level 2

* A Master can connect up to 4 Level 1, and a Level 1 can connect up to 2 Level 2. * The Level 2 must be paired with the Level 1 before it can connect to the Master. They cannot directly pair for communication.
4) Restart all headsets to use.( Turn them on in the sequence of Master Level 1 Level 2.)

Master

Level 1

Level 2

* If disconnected, please return to the pairing range with the upper-level headset for automatic reconnection.

3.3 Unpairing Long press the button A, release after the 1st “Beep” sound, and hear “Unpairing”.

Unpairing

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4. Group Management
You can divide an Xtalk system into independent groups or merge multiple groups into one single group.
4.1 Divide Into Groups 1)Set the required number of Master based on the planned group count (see 2. Master Settings). 2)Set the Level 1/Level 2 for each group (see 2. Level 1/Level 2 Settings ). 3)Pair and restart each group one by one (see 3. Pairing/Unpairing).
EG. Divide XPro5 into 2 groups: 2-Person Group & 3-Person Group
1)Set 2 Masters and 4 Level 1. 2)Pairing (* Please pair and restart each group before pairing the next.).
2-Person Group Long press the button A on a Master and a Level 1, release after the 1st “Beep” sound and hear “Pairing Succeed” then restart the headsets. (Power On Sequence: Master Level 1)
3-Person Group: Long press the button A on a Master and 2 Level 1, release after the 1st “Beep” sound and hear “Pairing Succeed” then restart the headsets. (Power On Sequence: Master Level 1)
XPro5

2-Person Group

3-Person Group

Master

Level 1

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EG. Divide XPro9 into 2 groups: 2-Person Group & 7-Person Group
1)Set 2 Masters, 5 Level 1, and 2 Level 2. 2)Pairing (* Please pair and restart each group before pairing the next.).
2-Person Group Long press the button A on a Master and a Level 1, release after the 1st “Beep” sound and hear “Connecting and Pairing”, then restart the headsets. (Power On Sequence: Master Level 1)
7-Person Group: 1)Pair the Master and Level 1: Long press button A on Master and Level 1, release after the first “Beep” sound and hear “Connecting and Pairing”, then restart the headsets. 2)After finishing pairing then restarting the Master with Level 1, pair Level 1 with Level 2: Long press the button A on Level 1 and Level 2, release after the first “Beep” sound, and hear “Connecting andPairing”, then restart all headsets. (Power On Sequence: Master Level 1 Level 2)
XPro9

2-Person Group

7-Person Group

Master

Level 1 Level 2

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4.2 Combine Into One Group 1) Only keep one Master, and set the other headsets as Level 1 and Level 2 if needed. (See 2. Master/Level 1/Level 2 Settings). 2)Pair all headsets and restart (see 3. Pairing/Unpairing).

EG. Combine 2 groups(A 2-Person Group and A 5 Person Group) into 1 group

1)Keep 1 Master, set 4 Level 1 and 2 Level 2(See 2. Master/Remote/Level 1/Level 2 Settings).
2)Pair headsets in sequence: Pair Master with Level 1, then pair Level 1 with Level 2(See 3.Pairing/Unpairing).
3)Restart all headsets after successfully connecting(Power on sequence: Master Level 1 Level 2).

5-Person Group

2-Person Group

Master

Level 1

Master Level 1 Level 2

7-Person Group

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5. Volume Settings Short press the volume up/down button to increase/decrease the volume.
6. Noise Cancellation Short press the B button to turn on/off the noise cancellation feature.
7. Mute/Unmute Rotate the boom arm up/down (see the picture below) to mute/unmute.
Mute

Unmute

Unmute

8. Dominant Mode Press and hold the button B of Master to enter the dominant mode for muting other headsets. Other headsets are still available for listening and only the Master is available for speaking. Release the button B to exit dominant mode.
Press and hold

Master Release

Remote/Level 1/Level 2

Master www.syncoaudio.com

Remote/Level 1/Level 2 10

9. Boost Mode
When poor signal, switch the Boost Mode to amplify the signal, improving communication clarity and stability, and reducing interruptions and disconnections. Long press the volume-, release after the 1st “Beep” sound to switch the mode and hear “Mode 1/Mode 2/Mode 3”.
*The operation is only available by Master. * Mode 1 by default. *After changing the Mode, if Level 1/Level 2 is restarted, please pair it with the upper-level headset again to rejoin the communication group.

Beep

Release

Boost Mode 2

Boost Mode 1

Boost Mode 2

10. Real-Time Monitoring
Connect the device(Camera, Camcorder, etc.) with the Xtalk headset via 3.5mm TRS port for monitoring the audio from the device. *This port is only for monitoring and is not the outputting port.

11. Powering
Via Replaceable Battery Power Push down the toggle of the battery case then pull the case door outward to place/remove the battery.

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12. Indicator Light Status

Green Light Steady Green Light Flashing Slow Green/Yellow Lights Alternating Red Light Flashing Slow Red Light Steady

Connection Successful Not Connected Noise Cancellation Off Low Battery Charging

13. Firmware Update/Voice Pack Installation
Please scan the QR code or download the SYNCO EasyGo, firmware package, and voice package from the link, and check the SYNCO EasyGo operation guideetc.
https://www.syncoaudio.com/pages/synco-xtalk-easygo

If the update fails due to disconnection, please remove the cable and then reconnect to continue.
Please use a USB C cable that supports data transfer to connect it to the computer.
If the headset fails to connect, please try reversing the Type-C connector on the headset end.

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Specifications
Wireless Technology Transmission Mode Operating Range Frequency Band Approximate RF Sensitivity Radio Output Frequency Power Battery Capacity Working Time Charging Time Frequency Response Signal-To-Noise Ratio Distortion Microphone Type Max Input Sound Pressure Level Output Sound Pressure Level Weight Temperature Range

Digital 2.4GHz Full-Duplex 500m (LOS) 2.4GHz <-90dBm 20dBm USB-C 5V 1050mAh Li-ion Battery 24H About 2.5H 150Hz~7KHz 65dB <1 % Condenser Microphone >115dBSPL Typical 98+3dBSPL(at 94dBSPL 1KHz) About 194gBattery Included 0~+45° C(Working Status -20~+60° C(Storage Condition)

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Packing List
XPro1

Headset x1

Charging Cable x1

Carrying Bag x1

Rechargeable Battery x1

One-Ear Foam Cushion x1
XPro2

Mic Windshield x1

Warranty Card x1

Headset x2

Charging Cable x1

Carrying Bag x2

Charging Station x1

One-Ear Foam Cushion x2

Mic Windshield x2

Rechargeable Battery x2

Warranty Card x1

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XPro5

Headset x5

Storage Case x1

6-Slot Charging Station x1

Charging Adapter x1

Carrying Bag x5

Rechargeable Battery x5
XPro9

One-Ear Foam Cushion x5

Mic Windshield x5

Data Transfer Cable x1

Warranty Card x1

Headset x9

Storage Case x1

6-Slot Charging Station x2

Charging Adapter x2

Carrying Bag x9

Rechargeable Battery x9

One-Ear Foam Cushion x9

Mic Windshield x9

Data Transfer Cable x1

Warranty Card x1

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XPro13

Headset x13

Storage Case x1

6-Slot Charging Station x2

Charging Adapter x2

Carrying Bag x13

2-Slot Charging Station x1

Rechargeable Battery x13

One-Ear Foam Mic Windshield Data Transfer

Cushion x13

x13

Cable x1

Warranty Card x1

Caring For Your SYNCO Product
· Please keep the product in a dry, clean, dust-free environment. · Keep corrosive chemicals, liquids, and heat sources away from the product to prevent mechanical damage. · Use only a soft and dry cloth for cleaning the product. · Malfunction may be caused by dropping, the impact of external force. · Do not attempt to disassemble the product. Doing so voids the warranty. · Please have the product checked or repaired by authorized technicians if any malfunctions happen. · Failure to follow all the instructions may result in mechanical damage. · Warranty does not apply to human errors.

WARRANTY
Warranty Period
Thank you for purchasing SYNCO products. 1. Customers are entitled to free replacement or repair service in case of quality defect(s) found in the product under normal use within 30 days upon receipt of the product.

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2. Original SYNCO products are entitled to 12-month limited warranty service. The warranty period begins on the date of purchase of brand new, unused products by the first end-user. Within the warranty period, if product defect or failure is attributable to material defection or technological problem, the defective product or defective part will be repaired or replaced without charge (service and materials fee).
Warranty Exclusions and Limitations
1. Faults resulted from inappropriate use of a product without following its operation specification 2. Artificial damage, e.g. crash, squeeze, scratch, or soaking 3. Modifications to a product by its user or a third party without prior written consent of SYNCO, e.g. replacement of element or circuit, label alteration 4. The code on product is inconsistent with that of warranty certificate, or the code on the product or warranty certificate is altered or torn off 5. All consumable accessory attached to a product, like cable, wind muff, battery 6. Faults as a result of force majeure, such as fire, flood, lightning, etc.
Warranty Claim Procedure
1. If failure or any problem occurs to your product after purchase, please contact a local agent for assistance, or you can always contact SYNCO’s customer service through email at support@syncoaudio.com. 2. Please retain your sales receipt and warranty certificate as proof of purchase. If any of these documents is missing, only sales return or chargeable service will be provided. 3. If the SYNCO product is out of the warranty coverage, the service and the parts cost will be charged.

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Guangzhou Zhiying Technology Co., Ltd
Room 2401, 24 / F, South Tower, Lisheng Plaza, No. 68 Huadi Avenue, Liwan District, Guangzhou, China, 510000 support@syncoaudio.com www.syncoaudio.com https://www.facebook.com/syncomicrophones

Documents / Resources

SYNCO XPRO Wireless Intercom Headset System [pdf] Instructions
XPRO Wireless Intercom Headset System, Intercom Headset System, Headset System, System

References

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