SYNCO G2 Wireless Lavalier Microphone User Guide

G2 Wireless Lavalier Microphone

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Specifications:

• Brand: SYNCO
• Model: G2 Wireless Lavalier Microphone
• Connectivity: Wireless
• Microphone Type: Lavalier
• Charging Port: Type-C
• Monitoring Port: 3.5mm
• Mic Connection: TRS input jack

Product Usage Instructions:

Q2: Receiver Stops Working/Signal Drops

1. Check Battery Level:
   • Connect the RX to a power source using the Type-C charging
     cable.
   • Charge for 5-10 minutes and try powering it on again.
2. Check Pairing Status:
   • If not connected, manually pair TX and RX by holding power
     buttons for 8 seconds.
3. Restart Devices:
   • Turn off devices by holding the power button for 3 seconds,
     then power them back on.

Q3: Background Noise during Recording/Noise Cancellation
Issue

1. Enable Noise Cancellation:
   • Press the Noise Cancellation button on the TX to cycle through
     modes.
2. Adjust Gain Settings:
   • Connect headphones to the 3.5mm Monitoring Port on the RX.
   • Press the gain adjustment button on the TX to set levels
     between 0-15dB.
3. Check Microphone Connection and Attach Wind Muff for noise
   reduction.

Q4: No Audio Input on iPhone/Android Connection

1. For iPhone Users:
   • Use an MFi-certified Lightning adapter for external audio
     input.
2. For Android Users:
   • Switch to a third-party camera app for compatibility with
     external microphones.

Q5: Audio Clipping on DSLR Cameras

1. Adjust RX Gain by pressing the A/B gain buttons to reduce
   levels.

FAQ:

Q1: Lost Accessories/Need After-Sales Support

If you have lost accessories or need after-sales assistance,
contact Synco Audio’s official customer support via email at
support@syncoaudio.com. Include product details and issue
description in your email for faster service.

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SYNCO G2 Wireless Lavalier Microphone FAQ
Q1: What should I do if I lost the accessories of my product? How can I get after-sales support?
If you have lost any accessories or need after-sales assistance, please contact Synco Audio’s official customer support via email at support@syncoaudio.com. They will provide further guidance and support to resolve your issue.
For faster service, include your product details and a description of the problem in your email.
Q2: The receiver stops working/signal drops . What should I do?
1. Check Battery Level The receiver (RX) may have low battery, causing unexpected shutdowns or
signal drops. Connect the RX to a power source using the included Type-C charging
cable. Charge for 5-10 minutes, then try powering it on again. If the device turns on, continue charging until fully charged (~2 hours).
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2. Check Pairing Status: Ensure the transmitter (TX) and receiver (RX) are successfully paired (screen
displays “Connected”). If not connected, try manual pairing: Press and hold the power buttons on
both TX and RX for 8 seconds to enter pairing mode. 3. Restart Devices: Turn off devices by holding the power button for 3 seconds, then power
them back on. 4. Contact Support: If the issue persists, email support@syncoaudio.com with your purchase
receipt and a description of the issue.
Q3: There’s significant background noise during recording/noise cancellation isn’t working. How to fix this?
1. Enable Noise Cancellation: Press the Noise Cancellation button on the TX to cycle through modes:
Off Low-Level High-Level (recommended for noisy environments). 2. Adjust Gain Settings:
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Step 1: Connect headphones to the 3.5mm Monitoring Port on the RX . Step 2: Press the gain adjustment button on the TX to set levels
between 0-15dB while listening to the audio in real time. Step 3: Gradually increase the gain until the desired volume is achieved,
avoiding high levels (e.g., 12-15dB) to prevent distortion. 3. Check Microphone Connection: Ensure external mics are fully inserted into the TRS input jack (compatible
with included lavalier mic). 4. Attach Wind Muff: Use the included wind muff to reduce wind noise. Why This Helps Real-Time Feedback: Monitoring through the 3.5mm port allows you to
hear exactly how gain adjustments affect audio clarity and noise levels. Avoid Overloading: High gain can amplify background noise. By adjusting
while listening, you can find the optimal balance between volume and clarity. Troubleshooting Tip: If noise persists, try switching to High-Level Noise Cancellation and reposition the microphone closer to the sound source (10-15cm from the mouth).
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Q4: The product won’t connect to iPhone/Android, showing “No Audio Input.” How to resolve this?
1. For iPhone users: Ensure you’re using an MFi-certified Lightning adapter. Non-certified
adapters may not support external audio input. 2. For Android users: Some stock camera apps don’t support external microphones. Try
switching to a third-party camera app (e.g., Open Camera, Filmic Pro) for compatibility.
Q5: Audio clipping when connected to DSLR cameras. How to optimize?
1. Lower Camera Input Level: Set the camera’s recording level to 1/3­1/2 of maximum (see Page 2 for
Sony/Canon/Panasonic examples). 2. Adjust RX Gain: Press the A/B gain buttons on the RX to reduce levels (start at 3dB).
Q5: The receiver/transmitter can be charged via a data cable, but it won’t charge in the charging case. What should I do?
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1. Check the insulating sticker: Ensure the protective insulating sticker on the back contact points of the
receiver/transmitter has been removed. 2. Ensure proper contact: Gently press the receiver/transmitter into the charging case to align its
contact points with the case’s charging pins. 3. Charge the case first: The charging case’s battery level detection might lag. If the case itself is
low on power, charge it fully before attempting to charge the devices again. 4. Contact SYNCO support: If the issue persists, email support@syncoaudio.com with details to request a replacement or further assistance.
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Documents / Resources

SYNCO G2 Wireless Lavalier Microphone [pdf] User Guide G2 A2, G2 Wireless Lavalier Microphone, G2, Wireless Lavalier Microphone, Lavalier Microphone, Microphone

References

• User Manual