Je, nitarudishaje bidhaa zangu ili nirejeshewe pesa?
Bidhaa katika hali yake ya asili ni halali kwa kurejeshwa au kubadilishana ndani ya siku 21 baada ya tarehe ya kusafirishwa. Marejesho yote lazima yawe na nambari ya RMA (Return Merchandise Authorization) iliyotiwa alama nje ya kifurushi cha kurejesha ili kuchakatwa. Idara ya RMA haitakubali vifurushi vyovyote visivyo na alama.
Ili kuomba # RMA, ingia kwenye akaunti yako ya Valor. Enda kwa "Huduma za Wateja", kisha chagua "Ombi la RMA". Complete the Online RMA Form to receive a RMA # for your return. Be sure to ship the merchandise back within 7 days after the RMA # is issued. Once the return is approved, the amount will be credited to your account. You can choose to apply the credit to your next order or have the credit refunded to the purchasing credit card.
Gharama ya usafirishaji haiwezi kurejeshwa. Wateja pia watawajibika kwa gharama za kurejesha usafirishaji.
VIDEO: JINSI YA FILE RMA YA MTANDAONI
