DownyPaws specializes in smart pet care products, including wireless stainless steel water fountains, automatic feeders, and odor purifiers designed for pet health.
Duntassar is a pet lifestyle brand dedicated to creating innovative solutions that make life easier for pets and their owners. Living by the motto "Cozy living with pets," the company focuses on high-quality, smart, and functional products for cats and dogs. Their flagship offerings include advanced battery-operated wireless water fountains that utilize motion sensors to encourage hydration while eliminating cord clutter.
In addition to hydration systems, DownyPaws produces automatic pet feeders to ensure consistent dietary schedules and smart odor purifiers that maintain a fresh home environment. The brand also offers specific pet furniture, such as the PeekaPurr Cat House, designed for durability and comfort. DownyPaws emphasizes safety and convenience, providing BPA-free materials and long-lasting battery life in their electronic devices.
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It is generally recommended to replace the filter and sponge every 2 weeks. If you have multiple pets, you may need to replace them more frequently if the water flow reduces noticeably.
A flashing red light on the battery indicator signifies that the battery power is low and the unit needs to be charged.
Only the stainless steel water tray is dishwasher safe. The battery compartment, pump, and other electronic components must NOT be immersed in water or placed in a dishwasher.
To clean the pump, remove the pump cover and impeller cover, then take out the impeller using the brush hook. Clean all parts with water and the provided brush. This should be done every 2 weeks.
For warranty claims or product support, you can contact the brand's after-sales staff via email at support@downypaws.com.