STEP 1 - Download File
1. You need an empty/blank USB flash memory stick, no larger than 32Gb, to copy the file onto. Please make sure it is formatted to FAT. See page 4 for more details.
[Description: A blank USB flash memory stick.]
2. Insert your USB memory stick into an empty slot on your Mac desktop or laptop.
[Description: A Maxview Seeker Wireless satellite receiver unit with a USB port.]
3. Find the software update section on the Maxview website:
https://maxview.co.uk/software-updates/
Click on the 'Seeker Update File' link to go to a separate download page.
[Description: Screenshot of the Maxview website's software update page, showing a 'Download' button.]
4. Click on the 'DOWNLOAD' button on the screen to begin downloading the HEX File onto your system.
5. Once downloaded, the file will appear in the bottom left-hand side of the browser window (e.g., on Google Chrome). Click 'Show in Folder'.
[Description: Browser download notification showing the HEX file and a 'Show in Folder' option.]
6. Next, locate the HEX file, right-click, and select 'Copy'.
[Description: Windows File Explorer showing the 'Downloads' folder with the HEX file 'update-00047 seeker.hex'.]
7. Paste the file onto the USB drive (SEEKER).
[Description: Windows File Explorer showing the USB drive with the HEX file pasted.]
If you have any issues, please contact Maxview on +44 (01553) 811000 or email support@maxview.co.uk.
STEP 2 - Update File to Control Box
1. Turn on the Control Box.
[Description: Maxview Seeker Wireless control box with FUSE, POWER switches, SYNC/Update button, and USB port visible.]
2. Press and hold the SYNC/Update button ⚙️ on the front of the Control Box for approximately 7 seconds until the SYNC/Update LED illuminates RED.
[Description: Hand pressing the SYNC/Update button on the control box with a pen.]
3. Insert the USB flash memory stick ?. The SYNC LED will flash GREEN whilst data is being transferred. Transfer can take between 10-60 seconds.
[Description: A USB flash memory stick being inserted into the control box's USB port. The SYNC LED is shown flashing GREEN.]
4. When the SYNC LED goes out, turn off the Control Box power ⚡ and remove the USB flash memory stick.
[Description: The SYNC LED is off. A hand is removing the USB stick from the control box after power is turned off.]
5. Turn power on ⚡. The update LED will flash RED and GREEN whilst data is written to the Control Box memory.
[Description: Close-up of the Maxview Seeker Wireless control box with the POWER switch being turned on. The SYNC LED is shown flashing RED and GREEN.]
6. When the SYNC LED goes out, the update is complete.
[Description: The SYNC LED is off, indicating the update is complete.]
STEP 3 - Pairing
1. The Control Panel will read "ERROR RF", so you will need to pair the Control Panel and Control Box.
[Description: Maxview control panel displaying 'ERROR RF'.]
2. Briefly press (1 second) and release the SYNC/Update button ⚙️ on the front of the Control Box. The Status LED will illuminate green.
[Description: Hand pressing the SYNC/Update button on the control box, causing the Status LED to turn green.]
3. Press the Satellite UP or Down button on the panel to pair.
[Description: Maxview control panel with a hand pressing the 'Satellite UP' button for pairing.]
Your control box and control panel are now paired. You are now ready to use your Seeker Wireless Satellite System.
Please continue for Troubleshooting ➡️
Troubleshooting - Formatting USB Stick
1. Right-click the removable disk option (USB stick ?) in 'Computer'.
[Description: Windows File Explorer showing the 'Computer' view with drives listed.]
2. Right-click and select 'Format...'.
[Description: Context menu for a removable disk, highlighting the 'Format...' option.]
3. Format USB Stick by selecting FAT or FAT32. (Please note: any files on the USB stick will be erased).
[Description: Windows 'Format Removable Disk' dialog box, with FAT selected and 'Start' button highlighted.]
4. Click 'OK' to confirm completion. Your USB stick is ready for the update file.
[Description: Windows 'Format Removable Disk' dialog box showing 'Format Complete.' and the 'OK' button.]
SeekerupdatePC Iss 8, 07/11/2023
