Overview
The Alliedstar S300W is a digital optical scanning device used to obtain digital impressions of hard and soft tissues for dental restoration and orthodontic treatment. It is intended for use in clinical practice by trained professionals.
Specifications
| Product model | S300W |
|---|---|
| Hand instrument (incl. battery) | 235 g |
| Scanner tip sterilization (TP301) | 15 g (as listed) / 16 mm and 14 mm (as listed) |
| Scan color | 3D full color |
| Charging port / AC input | AC input (details shown as AC input range) |
| Input voltage | 100 V AC–240 V AC |
| Battery | Li-18650-3.6 V 3400 mAh -PCM-NTC |
| Power adapter model | UES24LCP-120200SPA |
| Wi‑Fi | 802.11a/n/ac; 5150–5250 MHz and 5725–5850 MHz |
| Wi‑Fi adapter (system requirement) | 1300 Mbps @ 5 GHz |
| Min. memory | 32 GB |
| Min. storage | 1 TB SSD |
| Operating system | Windows 10 (build 18362+) / Windows 11, 64-bit |
| CPU (examples listed) | Intel Core i5-12600K; Intel Core i7-13700H; AMD Ryzen 7 5700X; AMD Ryzen 7 8400U |
| GPU (examples listed) | NVIDIA GeForce GTX 2060 6GB; NVIDIA GeForce RTX 3060 6GB |
| Other requirement | USB 3.0 port |
| Optional | Touchscreen |
| Operating environment (as listed) | 15–30°C; 60–106 kPa; 10–95% RH |
| Transport environment (as listed) | -10–50°C; 60–106 kPa; 10–95% RH |
| Storage environment (as listed) | -10–50°C; 60–106 kPa; 10–95% RH |
Quick Setup / Use
- Remove the Lens Window Protective Cover.
- Install the scanner tip: align the inverted triangle on the scanner tip with the upright triangle on the handpiece, then insert until you hear a click.
- Install the power adapter kit: select the interchangeable plug, align it to the power adapter, and push until a distinct click; tug gently to confirm it is secured.
- Charge dock setup: connect the charging dock to a power source using the provided power adapter; confirm charging indicators light up.
- Insert the scanner into the charging dock and align it to the holder charging points.
- Download and install the scanner software, selecting the correct version for your scanner model.
- After installation, remove the scanner from the charging dock; confirm the status indicator transitions from slow flashing green to solid green once connected to the software.
- Connect wirelessly: ensure a compatible wireless adapter is connected to the computer; fully extend the wireless adapter for optimal signal strength.
Troubleshooting
- Blurry preview / poor image quality: If software image quality is poor or the video preview is blurry, use a microfiber cleaning swab and 75% alcohol disinfectant to clean the Scanner Tip mirror and the Lens Window.
- Scanner stops scanning (sound interruption): If the scanning sound stops, the data cannot be scanned successfully and scanning has stopped. Return to the previously scanned area until scanning resumes and the sound returns.
- Warning sounds: A short warning sound may occur if cumulative scanning time exceeds the recommended duration, performance peak cannot be maintained, or scanning is exposed to bright light.
- Low battery alert: If the battery is below 20% while in standby (not in the holder), you will hear five short beeps every 30 seconds until Sleep mode or until placed back in the charging holder.
- Device safety/operation issues: If the scanner malfunctions, turn it off, mark it as out of service, and contact Alliedstar technical personnel.
- Inspect for visible damage: If damage or deterioration is found (handpiece Lens Window, scanner buttons/contacts, or Scanner Tip mirror/components), contact Alliedstar technical support. Do not use the scanner if damaged. Replace the Scanner Tip if the mirror is smudged or scratched and shows signs of deterioration.
FAQ
- What do the scanning sounds indicate?
- When scanning sound is enabled, continuous sound indicates normal scanning. If the sound stops, scanning has stopped and data cannot be scanned successfully; return to the previously scanned area until scanning resumes. A short sound indicates the occlusion was successfully scanned.
- How do I respond to a low battery alert?
- An audible alert triggers when battery power falls below 20% while in standby but not placed in its holder. The buzzer emits five short beeps every 30 seconds until the scanner enters Sleep mode or is placed back into the charging holder.
- What should I do if image quality is poor or the video preview is blurry?
- Use a microfiber cleaning swab and 75% alcohol disinfectant to clean the Scanner Tip Mirror and the Lens Window.
- What should I do if the scanner malfunctions?
- Turn it off, mark it as out of service, and then contact Alliedstar technical personnel.
Documents / Resources
 | Foundation Scanner |
References
- User Manualmanual.tools
Published: November 13, 2026