DMC9000 Video Wall Controller
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Product Information
Specifications:
- Product Name: Video Wall Controller
- Manual Version: V1.03
- Manufacturer: Zhejiang Uniview Technologies Co., Ltd.
Product Usage Instructions:
About This Manual:
This manual provides information for multiple product models and
software versions. Please note that the actual appearances,
functions, and features of the product may differ from what is
described in this manual.
Disclaimer of Liability:
The product is provided on an “as is” basis. Users are
responsible for any damages or losses due to improper operation.
Uniview will not be liable for any special, incidental, indirect,
or consequential damages.
Privacy Protection Reminder:
Comply with privacy protection laws and regulations when using
the product. Personal information such as face, fingerprint, and
contact details may be collected. Abide by local laws regarding
privacy.
Export Compliance Statement:
Ensure compliance with export control laws when dealing with the
product. Abide by relevant regulations on the export, re-export,
and transfer of hardware, software, and technology.
FAQ:
Q: Can I connect the Video Wall Controller to the
internet?
A: Yes, users can connect the product to the internet. However,
it is essential to take necessary security measures to protect
against network attacks, hacking, and viruses. Uniview recommends
enhancing network, device, and data protection.
Q: Are there any warranty provisions for the product?
A: The product manual is for informational purposes only and
does not come with any warranty, expressed or implied. Users assume
all risks associated with connecting the product to the
internet.
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Video Wall Controller
User Manual
Manual Version: V1.03
Zhejiang Uniview Technologies Co., Ltd.
Video Wall Controller User Manual
Public
Disclaimer and Safety Warnings
Copyright Statement
©2021-2025 Zhejiang Uniview Technologies Co., Ltd. All rights reserved. No part of this manual may be copied, reproduced, translated or distributed in any form or by any means without prior consent in writing from Zhejiang Uniview Technologies Co., Ltd (referred to as Uniview or us hereafter). The product described in this manual may contain proprietary software owned by Uniview and its possible licensors. Unless permitted by Uniview and its licensors, no one is allowed to copy, distribute, modify, abstract, decompile, disassemble, decrypt, reverse engineer, rent, transfer, or sublicense the software in any form or by any means.
Trademark Acknowledgements
are trademarks or registered trademarks of Uniview. All other trademarks, products, services and companies in this manual or the product described in this manual are the property of their respective owners.
Export Compliance Statement
Uniview complies with applicable export control laws and regulations worldwide, including that of the People’s Republic of China and the United States, and abides by relevant regulations relating to the export, re-export and transfer of hardware, software and technology. Regarding the product described in this manual, Uniview asks you to fully understand and strictly abide by the applicable export laws and regulations worldwide.
Privacy Protection Reminder
Uniview complies with appropriate privacy protection laws and is committed to protecting user privacy. You may want to read our full privacy policy at our website and get to know the ways we process your personal information. Please be aware, using the product described in this manual may involve the collection of personal information such as face, fingerprint, license plate number, email, phone number, GPS. Please abide by your local laws and regulations while using the product.
About This Manual
This manual is intended for multiple product models, and the photos, illustrations, descriptions, etc, in this manual may be different from the actual appearances, functions, features, etc, of the product.
This manual is intended for multiple software versions, and the illustrations and descriptions in this manual may be different from the actual GUI and functions of the software.
Despite our best efforts, technical or typographical errors may exist in this manual. Uniview cannot be held responsible for any such errors and reserves the right to change the manual without prior notice.
Users are fully responsible for the damages and losses that arise due to improper operation. Uniview reserves the right to change any information in this manual without any prior notice or indication. Due to
such reasons as product version upgrade or regulatory requirement of relevant regions, this manual will be periodically updated.
Disclaimer of Liability
To the extent allowed by applicable law, in no event will Uniview be liable for any special, incidental, indirect, consequential damages, nor for any loss of profits, data, and documents.
The product described in this manual is provided on an “as is” basis. Unless required by applicable law, this manual is only for informational purpose, and all statements, information, and recommendations in this manual are presented without warranty of any kind, expressed or implied, including, but not limited to, merchantability, satisfaction with quality, fitness for a particular purpose, and noninfringement.
Users must assume total responsibility and all risks for connecting the product to the Internet, including, but not limited to, network attack, hacking, and virus. Uniview strongly recommends that users take all necessary measures to enhance the protection of network, device, data and personal information. Uniview disclaims any liability related thereto but will readily provide necessary security related support.
To the extent not prohibited by applicable law, in no event will Uniview and its employees, licensors, subsidiary, affiliates be liable for results arising out of using or inability to use the product or service, including, not limited to, loss of profits and any other commercial damages or losses, loss of data, procurement of substitute goods or services; property damage, personal injury, business interruption, loss of business information, or any special, direct, indirect, incidental, consequential, pecuniary, coverage, exemplary, subsidiary losses, however caused and on any theory of liability, whether in contract, strict liability or tort (including negligence or otherwise) in any way out of the use of the product, even if Uniview has been advised of the possibility of such damages (other than as may be required by applicable law in cases involving personal injury, incidental or subsidiary damage).
To the extent allowed by applicable law, in no event shall Uniview’s total liability to you for all damages for the product described in this manual (other than as may be required by applicable law in cases involving personal injury) exceed the amount of money that you have paid for the product.
Network Security
Please take all necessary measures to enhance network security for your device. The following are necessary measures for the network security of your device:
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Change default password and set strong password: You are strongly recommended to change the default
password after your first login and set a strong password of at least nine characters including all three elements:
digits, letters and special characters. Keep firmware up to date: It is recommended that your device is always upgraded to the latest version for the
latest functions and better security. Visit Uniview’s official website or contact your local dealer for the latest
firmware.
The following are recommendations for enhancing network security of your device: Change password regularly: Change your device password on a regular basis and keep the password safe.
Make sure only the authorized user can log in to the device. Enable HTTPS/SSL: Use SSL certificate to encrypt HTTP communications and ensure data security. Enable IP address filtering: Allow access only from the specified IP addresses. Minimum port mapping: Configure your router or firewall to open a minimum set of ports to the WAN and keep
only the necessary port mappings. Never set the device as the DMZ host or configure a full cone NAT. Disable the automatic login and save password features: If multiple users have access to your computer, it
is recommended that you disable these features to prevent unauthorized access. Choose username and password discretely: Avoid using the username and password of your social media,
bank, email account, etc, as the username and password of your device, in case your social media, bank and
email account information is leaked. Restrict user permissions: If more than one user needs access to your system, make sure each user is
granted only the necessary permissions. Disable UPnP: When UPnP is enabled, the router will automatically map internal ports, and the system will
automatically forward port data, which results in the risks of data leakage. Therefore, it is recommended to
disable UPnP if HTTP and TCP port mapping have been enabled manually on your router. SNMP: Disable SNMP if you do not use it. If you do use it, then SNMPv3 is recommended. Multicast: Multicast is intended to transmit video to multiple devices. If you do not use this function, it is
recommended you disable multicast on your network. Check logs: Check your device logs regularly to detect unauthorized access or abnormal operations. Physical protection: Keep the device in a locked room or cabinet to prevent unauthorized physical access. Isolate video surveillance network: Isolating your video surveillance network with other service networks
helps prevent unauthorized access to devices in your security system from other service networks.
Learn More
You may also obtain security information under Security Response Center at Uniview’s official website.
Safety Warnings
The device must be installed, serviced and maintained by a trained professional with necessary safety knowledge
and skills. Before you start using the device, please read through this guide carefully and make sure all applicable
requirements are met to avoid danger and loss of property.
Storage, Transportation, and Use Store or use the device in a proper environment that meets environmental requirements, including and not
limited to, temperature, humidity, dust, corrosive gases, electromagnetic radiation, etc. Make sure the device is securely installed or placed on a flat surface to prevent falling. Unless otherwise specified, do not stack devices. Ensure good ventilation in the operating environment. Do not cover the vents on the device. Allow adequate
space for ventilation. Protect the device from liquid of any kind. Make sure the power supply provides a stable voltage that meets the power requirements of the device. Make
sure the power supply’s output power exceeds the total maximum power of all the connected devices. Verify that the device is properly installed before connecting it to power. Do not remove the seal from the device body without consulting Uniview first. Do not attempt to service the
product yourself. Contact a trained professional for maintenance. Always disconnect the device from power before attempting to move the device. Take proper waterproof measures in accordance with requirements before using the device outdoors.
Power Requirements Install and use the device in strict accordance with your local electrical safety regulations. Use a UL certified power supply that meets LPS requirements if an adapter is used. Use the recommended cordset (power cord) in accordance with the specified ratings. Only use the power adapter supplied with your device. Use a mains socket outlet with a protective earthing (grounding) connection. Ground your device properly if the device is intended to be grounded.
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Contents
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1 Introduction ····················································································································· 1 2 Login ····························································································································· 1 3 System··························································································································· 2
3.1 Basic Info ····················································································································2 3.2 Time···························································································································2 3.3 Serial··························································································································4
3.3.1 Serial Port Parameters···························································································4 3.3.2 Screen Control Protocol ·························································································5 3.4 Play····························································································································7 3.4.1 Play ···················································································································7 3.4.2 Advanced ···········································································································7 3.5 Window ·······················································································································7 3.6 Running Mode ··············································································································8 3.7 Security·······················································································································8 3.7.1 Telnet ················································································································8 3.7.2 SNMPv3 ·············································································································9 3.7.3 Authentication ······································································································9 3.7.4 Secure Password ·································································································9 3.7.5 Engineering Lock································································································ 10 3.8 Holiday ····················································································································· 12 4 Network························································································································ 14 4.1 TCP/IP ······················································································································ 14 5 Maintenance ················································································································· 15 5.1 Device Status ············································································································· 15 5.2 Packet Capture ··········································································································· 16 5.3 Retrieve Password ······································································································ 17 5.3.1 Set Email ·········································································································· 17 5.3.2 Retrieve Password······························································································ 17 5.4 Maintenance ·············································································································· 19
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1 Introduction
This product is a high-performance video image processing workstation that can display multiple dynamic screens on multiple displays to realize the window splicing function. This product, designed specifically for high-quality multi-screen scenarios, features flexible control of different types of screens with varied resolutions. This manual describes how to manage the device on a Web browser. The figures in this manual are only for illustration purpose. The parameters, options, and values actually displayed on the Web pages of your device may be different from those in this manual.
2 Login
Before you start, check that: The device is operating properly. The computer is connected to the device. NOTE! · The default IP address of your device is 192.168.1.14; the default subnet mask is
255.255.255.0; the default gateway is 192.168.1.1. · Use admin as the username and 123456 as the password for first-time login. Please change
the default password under admin to ensure account security.
Follow the steps to log in to the device: 1. Enter the device’s IP address in the address bar and then press Enter.
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2. Log in with the correct username and password.
3 System
3.1 Basic Info
Go to System > Basic Info. The Basic Info page lists the basic information including device type, serial number, software version, hardware version, and boot version.
3.2 Time
Set system time for your device and how to update time. 1. Go to System > Time.
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2. Set the parameters. Some are described in the table below.
Parameter
Description
Time Zone
Choose a time zone for your device.
System Time
Current system time of the device. Click the Set Time text box and then set the time manually, or select Sync with PC and then the device automatically synchronizes time with your computer.
Auto Update
Enable this function if you have a Network Time Protocol (NTP) server on the network. The device synchronizes time with the NTP server at the set interval when enabled. The NTP server’s IP address, port number, and update interval are required.
Enter the IP address of the NTP server. NTP Server Address Note:
Set only when automatic update is enabled.
NTP Port
Enter the port number of the NTP server. Note: Set only when automatic update is enabled.
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Parameter
Update Interval
Description
The device time is updated every few minutes. Note: The valid range of input time is 1~10080 minutes. Available when auto update is enabled.
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NOTE! The device synchronizes time with the central server when operating in server mode.
3.3 Serial
3.3.1 Serial Port Parameters
1. Go to System > Serial > Serial Port Parameters.
2. Set the parameters. Some are described in the table below.
Parameter
Description
Serial Port Parameters Choose the serial port type, including RS232 or RS485.
NO.
Choose the serial port ID. Default: 1.
Port Usage
Screen Control: If the decoder is connected to the screen through the serial port,
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Parameter
Duplex Mode
Baud Rate Data Bit Stop Bit Check Bit Flow Control
Description
the decoder can control the screen to turn on or turn off. Only parameters of the Screen Control Protocol tab are available when this option is selected. Center Control: If the decoder is connected to the central control device, the decoder can be controlled on the central control device. Only parameters of the Serial Port Parameters tab are available when this option is selected. Full duplex or half duplex. Half duplex allows data to be transmitted only in one direction at a time. Full-duplex allows data to be transmitted simultaneously in both directions. Note: The duplex mode is only available to RS485.
Serial baud rate. Note: The baud rate of the serial port must be the same as that of the external device connected to the serial port.
The number of data bits in a data packet.
Indicates the end of transmission of a group of data.
Used to check whether the received data bits are erroneous.
Used to control data transmission to prevent data loss.
3. Click Save.
3.3.2 Screen Control Protocol
Set the screen control protocol based on the actual situation. You can also customize the protocol. For the custom protocol, the command to turn on/off screen can be configured, and then you can turn on/off the screen with the protocol on the screen-connected client. 1. Go to System > Serial > Screen Control Protocol.
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2. Set the parameters. Some are described in the table below.
Parameter
Description
Protocol Name
Choose a screen control protocol, including exiting protocols and custom protocols.
Protocol Format
Use the preset protocol format, or choose a format for custom protocols.
Number of Commands to Turn On Screen
Use the preset number, or customize a number for custom protocols.
Command to Turn On Screen
Use the preset command, or customize the command for custom protocols.
Number of Commands to Turn Off Screen
Use the preset number, or customize a number for custom protocols.
Command to Turn Off Screen
Use the preset command, or customize the command for custom protocols.
Screen Control Parameters
· Baud Rate: Serial baud rate. · Data Bit: The actual number of data bits in a data packet. · Stop Bit: Indicates the end of transmission of a group of data. · Check Bit: Used to check whether the received data bits are erroneous.
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3.4 Play
3.4.1 Play
1. Go to System > Play. Set display mode.
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2. Click Save.
3.4.2 Advanced
1. Go to System > Play > Advanced. Set what to display when decoding stops.
2. Click Save.
3.5 Window
1. Go to System > Window.
2. Set the parameters. Some are described in the table below.
Parameter
Description
Border
Off by default, displays window border after opening.
Border Color
Set border color.
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Parameter
Border Width
Description
Set border width.
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3. Click Save.
3.6 Running Mode
1. Go to System > Running Mode. Set the running mode and protocol of the device.
2. Click Save.
3.7 Security
3.7.1 Telnet
Enable Telnet if you want to access the device from a computer with Telnet. By default, the admin username cannot be changed. 1. Go to System > Security > Telnet.
2. Select the check box to enable Telnet, and then click Save.
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3.7.2 SNMPv3
Go to System > Security > SNMPv3. Through SNMP the central server synchronizes audio/video channel configurations and some of the scheduled tasks to the device, and the device reports device alarms to the central server.
3.7.3 Authentication
Select digest or null in the Authentication page. Digest access authentication is one of the agreed-upon methods a web server can use to negotiate credentials with server. 1. Go to System > Security > Authentication.
2. Select Digest to enable the digest authentication, and then click Save.
3.7.4 Secure Password
1. Go to System > Security > Secure Password.
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2. Some parameters are described in the table below.
Parameter
Description
Friendly Password
You must log in with a strong password except in the same network segment or three private network segments (10.X.X.X/8, 172.16.X.X/12, 192.168.X.X/16).
Enhanced Password You must log in with a strong password.
3. Select password mode, and then click Save
3.7.5 Engineering Lock
NOTE! This function is only available to certain devices.
Go to System > Security > Engineering Lock, and you can set the validity period for the device. The device will not display the image when the set validity period has been reached.
1. Lock Click On to enable engineering lock, set the remaining days and password, and click Save.
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When the remaining day(s) is 0, the device will not display the image. You can change the remaining day(s), enter the password, and click Save. Then the image can be displayed normally.
2. Change Lock Password After the device is locked, click Forgot Password, and change the lock password as needed.
3. Unlock After the device is locked, click Off to disable engineering lock, and enter the password to unlock the device for normal image display.
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3.8 Holiday
NOTE! This function is only available to certain devices. Go to System > Holiday to set the holiday, and the screen can turn on/off automatically based on the set holidays on the visualization intelligent control platform.
1. Add Holiday 1. Click Add.
2. Configure holiday parameters.
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Item Holiday Name
Description Set the holiday name. Note: The name must be unique.
Status Holiday Time
Choose the holiday status. On: The holiday is effective. Off: The holiday is not effective.
Choose the repeat mode, and then set the start time and end time. Never: The holiday is effective once in the specified year.
Day: Set the holiday in year/month/day format, for example, 2025/1/1. Week: Set the holiday in year/month/week/day of week format, for example,
2025/January/1st/Monday. Every Year: The holiday is effective every year.
Day: Set the holiday in month/day format, for example, 1/1. Week: Set the holiday in month/week/day of week format, for example,
January/1st/Monday.
3. Click Save. 2. Manage Holiday View and manage the added holidays.
Item
Description
Edit
Click to edit the current holiday, and then click Save.
Select the holiday(s) or select the All checkbox, and click On/Off to enable/disable the Enable/Disable
holiday(s).
Delete
You can delete the holiday(s) one by one or in batches.
Delete one by one: Click to delete a holiday. Delete in batches: Select the holiday(s) you want to delete or select the All checkbox,
and then click Delete.
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4 Network
Set network settings include TCP/IP and Telnet so that the device can communicate with other devices on the network.
4.1 TCP/IP
Assign a static IP address manually, or obtain one using the DHCP server. 1. Go to Network > TCP/IP.
2. Set the parameters. Some are described in the table below.
Parameter
Description
Working Mode
Load Balance.
Select NIC
Select the network interface.
IPv4 Address
Set the IP Address.
IPv4 Subnet Mask
Set the subnet mask.
IPv4 Default Gateway
Set the gateway.
MAC Address
Display the mac address.
3. Click Save.
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5 Maintenance
5.1 Device Status
Go to Maintenance > Device Status to view information of the device.
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5.2 Packet Capture
1. Go to Maintenance > Packet Capture.
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2. Set the parameters according to the following table, and then click Start.
Parameter
Description
IP Address
Set the IP address of the device to capture packets.
Port
Set the port number of the device to capture packets.
5.3 Retrieve Password
5.3.1 Set Email
1. Go to Maintenance > Retrieve Password. A page as shown below appears.
2. Enter your email correctly, and click Save.
5.3.2 Retrieve Password
1. Retrieve With an Email Address 1. Click Forgot Password on the login page. A page as shown below appears.
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2. Follow the on-screen instructions and use the app to scan the QR code on the left to get the security code. Enter the security code and click Next.
3. Enter the security code, new password, and confirm the new password. Then click Confirm to change the password.
2. Retrieve Without An Email Address 1. Click Forgot Password on the login page. A page as shown below appears.
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2. Click Please contact us to retrieve the password. to enter the Contact Us page.
5.4 Maintenance
Go to Maintenance > Maintenance, and perform maintenance operations as needed. You can restart the device, restore some factory default settings, import and export configuration files, export diagnostic information, and upgrade the device.
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Documents / Resources
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Uniview DMC9000 Video Wall Controller [pdf] User Manual DMC9000 Video Wall Controller, DMC9000, Video Wall Controller, Wall Controller, Controller |