NEXGO N92 Smart POS Terminal Instruction

Structure Description

Instructions

Power on /off

• Power on: Press the key for 2-3 seconds to power on the terminal.
• Power off: Press key until it shows menu “power off; restart”. ‘, select “power off” to enter menu, your POS terminal will turn off, “cancel” “ok”, press ok to confirm.

Magnetic card
Swipe card in magstripe card slot as demonstrated below in steady motion, and make sure the magstripe faces the device.
Note: Any damage to the magstripe or incorrect swiping may lead to transaction failures.

Contact IC Card
The IC Card Slot is on the bottom of the main unit. To insert a card, hold the opposite side of the IC chip with the chip facing up, and insert the IC card into the slot. During the transaction process, the IC card
should remain in the slot as shown in the pic below.

Note: If the contact point of the IC chip is damaged or oxidized, the transaction may fail.

Contactless IC Card
While tapping a card, hold the IC card, get close to the top of the printer cover, hold for around 1 second till you hear a “beep” sound, which means a successful transaction. At this time, the card can be removed.Paper Removal
Hold the printing paper by hand, tear it down towards the direction as shown in the pic. While tearing the paper, please make sure the speed and power are even and swift.

Install/Disassemble Battery

1. Remove the battery cover.
2. Install/disassemble battery.
3. Replace the battery cover.

Power Charge
Remove the battery cover, insert the rechargeable lithium battery, and replace the battery cover. Connect the adapter, mobile power or PC and terminal using a USB cable. Plug the adapter into a power outlet. Power on the terminal. The terminal screen will display charging progress. After the terminal is fully charged will display as shown in the oic below.

Install Paper Roll

1. Open the paper cabinet cover in the direction shown below.
2. Open the paper roll and insert it into the paper holder in the direction shown above, leaving a small portion of paper below the paper cutter.
3. Close the paper holder cover in the direction shown below.

Note: Make sure the paper roll is installed in the right direction, or it will result in a malfunction of the printer.

Install SIM/PSAM card

1. Open the battery cover.
2. Place the SIM/PSAM/SD card in the card holder (the chip of SIM/PSAM/SD card is oriented toward the inside of the machine).

Attention:

1. Install or remove SIM/PSAM/SD card, make sure the unit is turned off to avoid damage to the card.
2. SIM/PSAM/SD card can not contain, stickers or adhesive, which may affect the thickness of card, and hinder the smooth insertion or removal of cards.

Trouble Shoot

If you cannot find the answer below, please contact your sales or technical support.

Attention to installation and operation

• Please follow the instructions strictly when installing and connecting the terminal.
• The working temperature range of the terminal is -10°C~50°C, and the storage temperature range is -20°C~70°C.
• The terminal can just use specified power adaptor, cannot replace by other, otherwise it will cause the terminal to work abnormally or even damage the terminal.
• Do not damage the power cable and power adaptor. It can’t be used any more if the power cable or power adaptor is damaged.
• Before plugging into the AC socket, please check whether the power outlet matches the set voltage of the device. It is recommended to choose a fuse socket and have a good grounding.
• Please keep the terminal away from liquids, and it is forbidden to splash any liquid or conductive material, otherwise, it will cause a short-circuit or damage the terminal.
• Do not insert any foreign objects into any ports; otherwise, the terminals will be seriously damaged.
• Please contact the professional POS maintainer when the terminal fails, users or other unqualified POS maintainer are not allowed to repair the terminal.
• Please use standard printing paper to prevent paper jams or printer damage.
• Please do not shake or knock the terminal.
• Do not use or place flammable sprays, paints, etc. near this product to avoid fire.
• Forbid disassembling or remaking the terminal. Forbidding to use of the terminal illegally, offenders will face legal consequences.

List of Toxic and Hazardous Substances or Elements

• Description

1. “O” means that the content of the toxic and hazardous substance in all homogeneous materials of the part is below the limit requirement of the SJ/T11363-2006 standard;
2. “X” means that the content of the toxic and hazardous substance in at least one of the homogeneous materials of the part exceeds the limit requirement of the SJ/T11363-2006 standard; but the parts marked as “X” in the above table are all due to current industry technology The level of development is limited and the substitution of toxic and hazardous substances or elements cannot be achieved.

Environmental protection reminder
Products that have reached or exceeded the environmental- tal protection service life should be recycled and reused by the “Administrative Measures for the Control of Electronic Information Products” and should not be discarded at will.

Packing list

Special statement
Shenzhen Xinguodu Technology Co., Ltd. reserves the right to modify this manual without prior notice, and reserves the right to continuously improve the accuracy, sufficiency, and completeness of the information in the manual. Shenzhen Xinguodu Technology Co., Ltd. does not assume any legal responsibility for the adverse consequences caused by the use of this product or the use of accessories not provided by our companybyh the requirements of this manual. This manual is copyright©Shenzhen Xinguodu Technology Co., Ltd.

FCC warning
This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. SAR tests are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands, although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value, in general, the closer you are to a wireless base station antenna, the lower the power output. Before a new device is a available for sale to the public, it must be tested and certified to the FCC that it does not exceed the exposure limit established by the FCC, Tests for each device are performed in positions and locations (e.g. at the ear and worn on the body)as required by the FCC. For body-worn operation, this model device has been tested and meets the FCC RF exposure guidelines when used with an accessory designated for this product or when used with an accessory that contains no metal and that positions the device a minimum of 10mm from the body. Non-compliance with the above restrictions may result in violation of RF exposure guidelines.

CE
Hereby, [Shenzhen Xinguodu Technology Co., Ltd.] declares that the radio equipment type [N92] complies with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.xinguodu.com/pdf/?id=208.

CE Frequency Range And RF Output Power

• EGSM900: TX:880-915MHz, RX:925-960MHz, 32.84dBm(GMSK), 27.19dBm(8PSK);
• DCS1800: TX:1710-1785MHz, RX:1805-1880MHz, 29.39dBm (GMSK), 25.84dBm(8PSK); |
• WCDMA Band 1:TX:1920-1980MHz,RX:2110-2170MHz,23.37dBm;|
• WCDMA Band 5:TX:824-849MHz,RX:869-894MHz,23.86dBm;
• WCDMA Band 8:TX:880-915MHz,RX:925-960MHz,24.09dBm; |
• LTE Band 1:TX:1920-1980MHz,RX:2110-2170MHz, 22.9dBm; |
• LTE Band 3:TX:1710-1785MHz, RX:1805-1880MHz,22.8dBm;|
• LTE Band 5:TX:824-849MHz,RX:869-894MHz,23.4dBm; |
• LTE Band 7:TX:2500-2570MHz,RX:2620-2690MHz,23.2dBm; |
• LTE Band 8:T X:880-915MHz,RX:925-960MHz,23.2dBm;|
• LTE Band 20:TX:832-862MHz,RX:791-821MHz,23.4dBm; |
• LTE Band 28:TX:703-748MHz,RX:758-803MHz,24.2dBm; |
• LTE Band 38:TX:2570-2620MHz,RX:2570-2620MHz,22.8dBm; |
• LTE Band 40:TX:2300-2400MHz,RX:2300-2400MHz,22.3dBm;
• LTE Band 41:TX:2496-2690MHz,RX:2496-2690MHz,22.5dBm;|
• 2.4G Wi-Fi:2412-2472MHz, 2422-2462MHz 17.26dBm; |
• 5.2G Wi-Fi:5150-5250MHz, 19.88dBm;
• 5.3G Wi-Fi:5250-5350MHz, 19.29dBm;|
• 5.6G Wi-Fi:5470-5725MHz, 18.71dBm;|
• 5.8G Wi-Fi:5725-5850MHz, 13.65dBm;|
• Bluetooth:2402-2480MHz,5.92dBm;
• BLE:2402-2480MHz,-1.82dBm;
• NFC:13.56MHz,24.19dBuA/m@3m;
• GPS L1 CIA, BDS B1l, Galileo E1:1559-1610MHz

Company address: 17B JinSong Mansion, Terra Industrial & Trade Park, Chegongmiao, Futian District, Shenzhen
Manufacturer: Shenzhen Xinguodu Technology Co., Ltd.
Factory address: C Building, Dagang Industry Area, Changzhen District, Gongming, Guangming, Shenzhen
Telephone: +86-755-26067135
Website: www.nexgoglobal.com

Documents / Resources

NEXGO N92 Smart POS Terminal [pdf] Instruction Manual XDQN92-01, XDQN9201, n92 01, N92 Smart POS Terminal, N92, Smart POS Terminal, POS Terminal, Terminal

References

• User Manual