Lumens Pro AI-Box1 Cam Connect Processor
FAQs
- Q: Where can I find the latest updates and support for CamConnect AI-Box1?
- A: Visit https://www.MyLumens.com/support for the latest Quick Start Guide, user manual, firmware, drivers, and control modules.
System Connection
System Connection
AI-Box1 IO Interface
Operation Interface
(A)Device Setting
| No | Item | Function Descriptions |
| 1 | Device Number | Select the desired number of microphones to connect |
| 2 | Device List | Displays microphones in individual tabs |
| 3 | Devices | Select Microphone Device note Please use a supported microphone (see Lumens website) |
| 4 | Device IP | Enter the IP address of the microphone |
|
5 |
Port | Displays the microphone’s port § Shure: 2202§ Shure: 2202 § Sennheiser: 45 § Sennheiser TCCM: 443 § Nureva: 8931 § Yamaha: 49280 § Audio-Technica: 17300 note Only Nureva allows customized PORT |
| 6 | Connect | Enable/Disable setting mode |
| 7 | Voice Tracking | When enabled, signals received by a microphone triggers camera preset positions. When setting camera presets, it is important to disable this function. |
|
8 |
Audio Trigger Level > dB | Trigger when an audio source exceeds the selected dB value. § Sennheiser:-90~0 (recommended -55) § Nureva:0~120 (recommended 40+) § Audio-Technica:0~60 (recommended 30) § Yamaha:0~126 (recommended 80+ for RM-CG / 70+ for RM-W) |
| 9 | Time To Trigger Preset | Audio Reception Delay Settings When a second sound trigger occurs, there will be a delay in triggering camera preset based on the configured duration in seconds. |
| 10 | Back To Home Time | Return the camera to its home position If there is no audio input, the camera will move to its home position after the set seconds. |
| 11 | Back to Home Camera | Select one camera or select all cameras to move to home position. |
| 12 | Back To Home Position | Camera will return to either Home position or a specific preset position. |
| 13 | Apply | Confirms changes to settings. |
(B)Camera Control & Status
| No | Item | Function Descriptions |
| 1 | Resolution / FPS | Resolution/FPS Settings (must match the camera output settings) |
| 2 | Refresh / Add | Click to search for a camera on the network or manually enter the specified IP, and click [Add] to add it |
| NOTE Please ensure that the camera and AI-Box1 are on the same network segment. | ||
| 3 | Device Name | Displays discovered cameras |
| 4 | Connect | Click to connect. Connected camera are highlighted in blue. |
| 5 | PTZ Control | Click to enable PTZ control Refer to 2.2.1 PTZ Control for function description |
| 6 | Delete | Delete a camera from the list. |
(C) PTZ Control
| No | Item | Function Descriptions |
| 1 | Preview window | Display the camera output |
| 2 | Mirror / Flip | Mirror or flip the image |
| 3 | Pan/Tilt/Home | Adjust the Pan/Tilt position of the camera Click [Home] button to return to the camera’s central position |
| 4 | Preset setting | § Call Preset Position： Click a number first and then § Store Preset Position： Click a number first and then |
| 5 | AF/MF | Switch to Auto/Manual camera lens focus |
| 6 | Zoom | Lens Zoom In / Out |
| 7 | Exit | Exit the PTZ Control page |
(D)Device & Camera Mapping
When a microphone is connected, the camera will move to a preset position corresponding to the sound position detected by the microphone.
| No | Item | Function Descriptions |
|
1 |
Mapping Qty | Select the number of locations to be mapped. Up-to 128 presets supported.NOTE Shure MXA310/ MXA910/ MXA920/ Audio-Technica no supported Not supported NOTE with Shure MXA310/ MXA910/ MXA920 and Audio-Technica microphones. |
| 2 | Indicator | A green light indicates that the microphone is detecting a sound. |
|
3 | Array No. Azimuth Angle | § Array No.: Applicable to Shure / Audio-Technica devices § Azimuth Angle: Applicable to Sennheiser, Nureva, and Yamaha devices. Angles can be manually adjusted |
| 4 | Primary Camera | Select a desired Primary camera from the dropdown menu. If unable to connect with a previously saved camera, will be displayed. |
|
5 |
Secondary Camera | Select the desired Secondary camera from the dropdown menu. When a camera is triggered to a preset position, and another preset position for the same camera is subsequently triggered, the Secondary camera will be the prior one to move to instead of the primary camera. Note: This feature is available only when Seamless Switching is enabled.
If unable to connect with a previously saved camera, will be displayed. |
| 6 | Preset No. | Select the preset position for the camera from the dropdown menu |
| 7 | AI Setting | Enable/Disable AI Tracking Ø Continuous Tracking： The camera will continuously track the |
| individual, keeping them in the center position. Ø Center Stage：When the camera has been triggered to a preset position, the individual will be centered on the screen for 5 seconds before tracking stops. | ||
| 8 | Mic. Array No./ Mic. Azimuth Angle | Displays current trigger position / angle information of the camera. |
(E)System Settings
| No | Item | Function Descriptions |
| 1 | Language | English |
| 2 | Max Microphone Qty. | Connect up-to 24 microphones. |
|
3 |
Auto Connection | Auto-connected items setting after AI-Box1 power is turned on. § Sound Device § Camera § Video Output |
|
4 |
Profile Setting | § Save/ Load: Save or Load the desired profile. § AutoSave Interval: Set the auto saving interval. § System Startup Waiting Time: Set startup waiting time. After AI-Box1 powers on, it will automatically search for microphones and cameras. If the devices have a long boot-up time, AI-Box1 may not connect to the devices properly. To prevent this issue, please adjust the system waiting time based on the current environment and the boot-up time of the microphones and cameras. |
| 5 | Firmware Auto Check | Automatically checks for firmware updates. |
| 6 | Reset | Resets the CamConnect Pro AI-Box1. |
| 7 | Error Notification | Turns on/off error message and notifications. |
| 8 | Apply | Confirm and apply settings. |
| 9 |
Network |  Choose either DHCP or Static. The address can be modified in Static mode. Click Apply to save. |
(F)Video Output Settings
| No | Item | Function Descriptions |
| 1 | Video Output Mode | Set the Output Mode to either UVC, HDMI or UVC+HDMI |
|
2 |
Video Output Layout | Configure the layout of the video output according to the provided reference in section 2.5.1 Video Output Layout § Cross: 4-split screen § PBP: Picture by Picture screen § Crop: Screen cropping function NOTE Choose either Cross/PBP only |
| 3 | Seamless Switching | The system is set up for single screen output, and camera switching is triggered by the microphone signal. |
|
4 |
Source Position | Switch the camera display position, select “[Custom]” and then click on “[Edit]” to enter the editing mode. |
Video Output Layout
(G)Start Video Output
Click to output camera images via HDMI, UVC or HDMI+UVC.
(H) Extension
| No | ||
|
1 |
Reference Audio (The Lumens audio cable splitter is required to enable this function.) | The problem to address To ensure that during a conference meeting, the voice from the customer’s side will not be detected by the ceiling microphone from our end, which could accidently trigger the camera.
Connection: Connect all devices using the Lumens audio cable splitter. 1. Connect one end (with two rings) to the computer. 2. Connect the other end (with three rings) to the Reserve hole on the CamConnect Pro. 3. The end with a single ring should be connected to the speaker to capture the audio.
Audio Trigger(dB): Set the audio detection threshold (-100~0 dB). The microphone will only trigger detection when the volume exceeds the set threshold. Detective Time(s): Set the duration of the detection (0~10 seconds) Enable: On / Off Apply: Click to apply the settings. |
| 2. | Reference Video
(The Lumens BC200 | The problem to address The camera may be triggered by any sound, whether it is caused by a human or just incidental noise. With the Lumens BC200 auxiliary camera, |
| camera is required to enable this function.) | the system will no longer be triggered by sound alone. It will also use AI face recognition to detect people on site. The camera will only be triggered when an audio source is accompanied by a human face that can be detected.
Connection: The Lumens BC200 auxiliary camera must be connected. The BC200 is set to be released in Q1 2025. For a more detailed introduction, please refer to the BC200 user manual at that time.
Auxiliary Camera: Enable or disable the BC200 camera. Vision Zone Detection: This feature is not functional at the moment and is not for use. Apply: Click to apply the settings. |
(I) Disk Check
Measure the reading from the SD card to check if it is working properly. The reading data can be provided to Lumens personnel for further inspection.
(J)Information
Function Descriptions
This window displays the software version information of AI-Box1. Click
on to confirm the latest version and do apply updates. For technical support, please scan the QRcode on the right.
Web Interface
Device Settings
| No | Item | Function Descriptions |
|
1 |
Array Microphone | § Array Microphone Number：Select the desired number of microphones to connect § Devices: Select a Microphone § Device IP: Enter the IP address of the microphone
§ Displays the microphone’s port Ø Shure: 2202 Ø Sennheiser: 45 Ø Sennheiser TCCM: 443 Ø Nureva: 8931 Ø Yamaha: 49280 Ø Audio-Technica : 17300 note Only Nureva allows customized PORT § Connect: Enable/Disable microphone connection § Advanced Function Settings
|
| § Audio Trigger Level > dB： Triggered when an audio source exceeds the specified dB value. Ø Sennheiser:-90~0 (recommended -55) Ø Nureva:0~120 (recommended 40+) Ø Audio-Technica:0~60 (recommended 30) Ø Yamaha:0~126 (recommended 80+ for RM-CG / 70 up for RM-W) § Time To Trigger Preset: Audio Reception Delay Settings When a second sound trigger occurs, there will be a delay in triggering camera preset based on the configured duration in seconds. § Back To Home Time: If there is no audio input, the camera will move to its home position after the set seconds. § Back To Home Position: You can select either the Home position or designate a preset number. | ||
|
2 |
Device & Camera mapping | § Voice Tracking: When enabled, the microphone can receives signals, and the camera would moves to preset positions when triggered. When setting preset positions, disable this function. Mapping Q’ty: Select the number of locations to be mapped. Up-to 128 presets supported. note Shure MXA310/ MXA910/ MXA920/ Audio-Technica no supported note Not supported with Shure MXA310/ MXA910/ MXA920 and Audio-Technica microphones. § Indicator: a green light indicates that the microphone is detecting a sound. § Array No. / Azimuth Angle： Ø Array No.: Applicable to Shure/ Audio-Technica devices Ø Azimuth Angle: Applicable to Sennheiser, Nureva, and Yamaha devices. The angle can be manually adjusted § Primary Camera: Select a Primary camera from the dropdown menu § Secondary Camera: Select a desired Secondary camera from the dropdown menu. When a camera is triggered to a preset position, and another preset position for the same camera is subsequently triggered, the Secondary camera will be the prior one to move to instead of the primary camera. Note: This feature is available only when Seamless Switching is enabled § Preset No.: Select the preset position for the camera from the dropdown menu § AI Setting：Enable / Disable AI tracking Ø Center Stage：When the camera has been triggered to move to a preset position, the individual will be centered on the screen for 5 seconds before tracking stops. Ø Continuous Tracking ： The camera will continuously track the individual, maintaining them in the center position. |
Device – Camera List
| No | ||
|
1 |
Camera List | Resolution/ FPS： Must match the camera’s resolution settings
§ Refresh § Add： Manually type the IP address, then click note Please ensure that cameras and AI-Box1 are in the same network segment。 § Connect / Disconnect： Click [Connect] to enable or disable the connection with the camera. § PTZ Control： Click it to access the camera’s webpage. Default account: admin/ 9999 For more information, please refer to the camera’s user manual. |
: search the cameras in this network segment.
AI Director
| No | Item | Function Descriptions |
| 1. | Conversation Mode | Pre-designed scripts are available for selection, allowing customers to use templates without customization. (More templates will be available in the future) |
| 2 | Presenter Mode | Not available for now. |
| 3 | Cruise Mode | Not available for now. |
| 4 | Customize | Create and fully customize your own 2 unique scripts. |
| 5 | Edit | Edit the contents of the script |
| 6 | Run / Stop | Start or stop the script running. |
| 7 | Execution Log | Display the log activity of AI Director. |
Example of script creation
Script Edition: Conversation Mode Example
- A. Camera: Assign commands for connected cameras to move to a preset position or return to their home position.
- B. Microphone:
- trigger count: Set the number of triggers (1~100) required to activate the camera.
- All Mic off Stream: Define the action CamConnect Pro will take when the microphone stops receiving sound. For example, change the image layout scene or send commands to cameras. (See example below)
- C. Layout:
- Video Layout: Cross / PBP
- Video Layout of camera quantity: 1×1 / 1×2 / 1×3 / 2×2
- Video source to a specific position
- D. Control
- Script Start:
- a.This block must be placed at the beginning of any valid script.
- b.Set the priority to determine which script takes precedence when multiple scripts are active.
- Script End: This block must be placed at the end of any valid script
- Delay time: milliseconds/seconds/minutes
- a. Set the custom time and select the units.
- b. This block can be used as a stopover point in a script.
- Example:
- Note: A valid script must always include both the Script Start block and Script End block.
- Script Start:
- E. Leave: Exit the page
- F. Save: Save the settings
- G. Run: Start executing the script
- H. Bin: Drag unwanted blocks to the bin icon to discard them.
- I. Execution Log: Displays the activity log of the AI Director.
Script edition: Customize Mode example
- A. Camera
- Preset Cruise
- Set how the preset positions of 2–3 cameras are triggered in sequence
- Mode 1: Assign one preset position for each camera. Each camera moves to its preset position in order.
- Mode 2: Assign two preset positions for each camera. Each camera move to their preset positions in order.
Configurable value: 1. Movement speed (degrees per second) for the camera when the preset position is triggered. - Delay time(seconds)
- Camera settings
- a. Move to a specific preset position or home position
- b. Movement speed (degrees per second) for the camera when the preset position is triggered.
- Preset Cruise
- B. Layout
- Layout: Cross / PBP
- Video Layout for Camera Quantity: 1×1 / 1×2 / 1×3 / 2×2
- Video source to a specific position
- C. Control
- Script Start:
- a.This block must be placed at the beginning of any valid script.
- b.Set the priority to determine which script takes precedence when multiple script are active.
- Script End: This block must be placed at the end of any valid script.
- Delay time: milliseconds/seconds/minutes
- a. Set the custom time and select the units.
- b. This block can be used as a stopover point in a script.
- Rescheduled in _ seconds: Specify how many seconds will be needed before triggering the next step.
- Repeat Count: How many times the scrpt will repeat
- Script stop: Stops the script execution.
- Loop Script: The script will repeat continuously.
- Script Start:
Example:
Note: A valid script must always include both the Script Start and Script End blocks.
- D. Leave: Exit the page
- E. Save: Save the settings
- F. Run: Start executing the script
- G. Bin: Drag unwanted blocks to the bin icon to discard them.
- H. Execution Log: Display the activity log of AI Director.
Video Output Settings
| No | Item | Function Descriptions |
| 1 | Video Output Mode | HDMI, UVC or HDMI+UVC |
| 2 | Seamless Switching | The system is set up for single-screen output, and the camera switching is triggered by the microphone signal. |
|
3 |
Layout Type | Configure the layout of the video output according to the provided reference in section 2.5.1 Video Output Layout § Cross: 4-split screen § PBP: Picture by Picture screen § Crop: Screen cropping function NOTE Choose either Cross/PBP only |
| 4 | Source Position | Custom / Auto |
| 5 | Layout | Choose how many camera images will be displayed on the screen. Position: Determine which camera source will be displayed in each position |
| 6 | Start Video Output | Click the button to start or stop video output. |
System- Network
| Function Descriptions |
| Ethernet Settings. When it is set to Static IP, settings can be modified. Once the settings are complete, click Apply. |
System- Profile
| No | Item | Function Descriptions |
| 1 | Save as New Profile | Save the current settings as a new profile / layout template. |
| 2 | Load Profile | Load a saved profile / layout template. |
| 3 | Profile | The button will appear on every page and serves the same function as Load Profile. |
System- Settings-Device
| No | Item | Function Descriptions |
| 1 | Language | English |
| 2 | Device Name | CamConnect_Processor |
| 3 | Location | Default_XXXX (The last four characters of the MAC address) |
| 4 | Max Microphone Qty. | 4 / 8 / 16 / 24 |
System- Settings- Auto Connection
| No | Item | Function Descriptions |
| 1 | Auto Connection | The microphone, camera and Video output can reconnect automatically after restarting the AI Box. |
| 2 | Auto Save | The profile can be saved automatically after a specific interval time. |
| 3. | Auto Run | AI Director will be run automatically. |
Extension Setup
| No | ||
|
1 |
Reference Video
(The Lumens BC200 camera is required to enable this function.) | The problem to address The camera may be triggered by any sound, whether it is caused by a human or just incidental noise. With the Lumens BC200 auxiliary camera, the system will no longer be triggered by sound alone. It will also use AI face recognition to detect people on site. The camera will only be triggered when an audio source is accompanied by a human face that can be detected.
Connection: The Lumens BC200 auxiliary camera must be connected. The BC200 is set to be released in Q1 2025. For a more detailed introduction, please refer to the BC200 user manual at that time.
Auxiliary Camera: Enable or disable the BC200 camera. Vision Zone Detection: This feature is not functional at the moment and is not for use. Apply: Click to apply the settings |
|
2 |
Reference Audio
(The Lumens audio cable splitter is required to enable this function.) | The problem to address To ensure that during a conference meeting, the voice from the customer’s side will not be detected by the ceiling microphone from our end, which could accidently trigger the camera.
Connection: Connect all devices using the Lumens audio cable splitter. 1. Connect one end (with two rings) to the computer. 2. Connect the other end (with three rings) to the Reserve hole on the CamConnect Pro. |
| 3. The end with a single ring should be connected to the speaker to capture the audio.
Audio Trigger(dB): Set the audio detection threshold (-100~0 dB). The microphone will only trigger detection when the volume exceeds the set threshold. Detective Time(s): Set the duration of the detection (0~10 seconds) Enable: On / Off Apply: Click to apply the settings. |
System Settings: Web User
| No | Item | Function Descriptions |
| 1 | User Name | Admin |
| 2 | Current Password | The password currently set for your account. |
| 3 | New Password | Enter a new password. |
| 4 | Confirm Password | Re-enter your new password to confirm. |
System- Settings- Maintenance
| No | Item | Function Descriptions |
| 1 | Firmware Version | Displays the current firmware version of the device. |
| 2 | Auto Check | Automatically checks if new firmware is available. |
| 3 | Firmware Update | Allows you to select and update a firmware file from your computer. |
| 4 | Event Log | The log file records activity over time and can be exported. |
| 5 | Reboot | Restarts the device. |
| 6 | System Factory | Resets the device to its factory default settings. |
| 7 | Configure File | Import /Export the current configuration. |
About
Function Descriptions
- This window displays the version information of AI-Box1.
- For technical support, please scan the QR code at the bottom right
Connect to video conferencing software
Set the output mode of AI-Box1 to UVC or HDMI+UVC, then click the Video output button
- Launch software (such as Skype, Zoom or Microsoft Teams)
- Select CamConnect as the video source
- Video Source Name: Lumens CamConnect Processor
- Video Source Name: Lumens CamConnect Processor
Microphone Settings
- Please check the latest list of supported microphones on the Lumens website.
- Below are examples. Compatibility is not limited to these microphones.
- Before installing AI-Box1, third-party microphone systems may require configuration
Sennheiser
- When using TCC2 with CamConnect, set and configure the channels on the Sennheiser Control Cockpit software first. By default, Sennheiser divide a space into 8 equal parts in a horizontal angle of view. They correspond to CamConnect Azimuth Angle 1 to 8.
- If a blocked area is enabled on the Sennheiser Control Cockpit software, the corresponding position of CamConnect will also be affected. Example: If the blocked area is set to 0° to 60°, the audio signal from 0° to 45° of CamConnect Array Azimuth 1 and 45° to 60° of Array Azimuth 2 will be ignored.
Shure
Suitable for large-area positioning when Shure Designer Automatic coverage is On.
If more accurate positioning is required, disable Automatic coverage, adjust Gain value/Position manually and reduce the beamforming angle, to achieve accurate positioning.
Troubleshooting
This chapter describes problems you may encounter while using AI-Box1. If a problem still occurs, please contact your distributor or the service center.
| NO | Problems | Solutions |
|
1. |
Unable to search camera devices | 1. Check the power supply of camera or PoE power supply is stable. 2. Make sure the cameras are on the same network as the CamConnect AI-Box1. 3. Replace the cables and make sure they are not faulty |
| 2. | The microphone fails to detect the position of a sound | Please confirm that the microphone device is in Connected status |
|
3. | When using a Sennheiser microphone, there is no response at a specific angle | 1. Make sure the Azimuth Angle settings in the CamConnect software include that angle position 2. Check the blocked zones in the Sennheiser Control Cockpit software. Refer to 5 Microphone Settings for details. |
|
4. | When setting camera preset positions, the camera moves when it hears a sound from another direction. | Please refer to 2.1 Device Setting to disable voice tracking during the camera set-up process. |
|
5. |
Unable to connect camera. | Please access the camera’s web interface and go to the Network tab. Make sure Multicast is disabled. When Multicast is opened, the AI-Box1 cannot connect the camera.
|
| 6. | Cannot upgrade firmware by OTA. | 1. Please check if you are using static IP. Turn to DHCP and try update again. |
System Message
| No | Warning message | Action |
|
1 |
Microphone cannot be found. Please check Microphone connection status and try to connect again. | Ensure that the microphone’s port has been typed correctly and check if the IP address is on the same network as the AI-Box.
You can also refer to the link below from for more information about the setup method with compatible ceiling microphones. https://www.mylumens.com/en/Downloads/3?id2=5&keyword=ai%20box& |
|
2 |
Connection Loss. | The connection between the AI box and the microphone has been lost. Please check if the microphone has been accidentally turned off or if there is another network issue. Refer to 3.1 Device – Microphone Setting to check the microphone’s status. |
|
3 |
Camera connection failure | Check if the camera’s resolution and FPS have been configured correctly with the AI Box. Access the camera’s webpage to confirm its network connectivity. Refer to 3.2 Device – Camera List to check the resolution of AI-Box1. |
Copyrights Information
Copyrights © Lumens Digital Optics Inc. All rights reserved. Lumens is a trademark registered by Lumens Digital Optics Inc. Copying, reproducing or transmitting this file is not permitted unless a license has been provided by Lumens Digital Optics Inc. or unless copying this file is for the purpose of backup after purchasing this product. In order to keep improving the product, the information in this file is subject to change without prior notice. To fully explain or describe how this product should be used, this manual may refer to names of other products or companies without any intention of infringement.
Disclaimer of warranties: Lumens Digital Optics Inc. is not responsible for any technological, or editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file, using, or operating this product.
MORE INFORMATION
- To download the latest Quick Start Guide, multilingual user manual, firmware, drivers, and control modules, please visit https://www.MyLumens.com/support
Documents / Resources
 | Lumens Pro AI-Box1 Cam Connect Processor [pdf] User Guide Pro AI-Box1 Cam Connect Processor, Pro AI-Box1, Cam Connect Processor, Processor |