MS-10
Meeting System
User Manual – English

[Important]
To download the latest version of Quick Start Guide, multilingual user manual, software, or driver, etc., please visit Lumens https://www.MyLumens.com/support

Chapter 1 Package Contents

Chapter 2 Product Overview and Interface functions Introduction
2.1.1 Front Panel

2.1.2 Rear Panel

2.1.3 LED Status Ring Indicator Description

Indicator	Description
OFF	Unpowered/not connected to USB
Green	In standby mode
Red	Audio mute
Blue	In use
Green light increase/decrease	Increase/decrease speaker volume

Chapter 3 Connection and Instruction for Installation
3.1 How to connect Computer
USB NIC Function
MS-10 USB 3.0 port supports network interface card function. Connecting the MS-10 network port to the router allows you to access the Internet without connecting a network cable to the computer
Please download the driver from Lumens website https://www.MyLumens.com/support
Supported Operating System

OS	Supported Version
Windows	Windows XP/7/8: Manual installation
MAC OS X	Windows 10: Built-in drivers10.8 or above
Linux	USB NIC Linux driver for Kernel up to 5.6

3.2 Instruction for installation
The recommended installation height is the horizontal position of the human eyes after sitting down to get the best image

A. When the screen is placed on the platform
Screw MS-10 to the TV Mount brackets and place it onto the screen.
Screw the TV Mount brackets to the back of the screen, and then tighten the screws that secure MS to the TV mount brackets.
<Remark> Please adjust the locking position of the TV Mount brackets according to the hole position on the screen.
B. When the screen is mounted on the TV Mount brackets
Fasten MS-10 to the TV Mount brackets with screws.
Place the TV Mount sheet metals on the top/bottom of the TV Mount brackets, and fasten the TV Mount brackets and the TV Mount sheet metals with screws from inside out.
<Remark> If MS-10 is installed under the screen, use the L-shaped sheet metals to lock it to MS-10 before starting the installation.
<Remark> Depending on the screw lock points of different TVs, the stainless steel bracket after installation is as shown in Figure (C) or (D)

3.3 Device Size
Length x Width x Height: 602.25mm × 73.7mm × 94.01mm
Weight: 1.5 kg

3.4 Relative Operation Position

Chapter 4 Introduction of Remote Control and Setting Menu
4.1 Remote Control

	No.	Function Descriptions
	1	Enable/Mask Images
	2	Enable/Disable Auto Frame Enable: Displayed in the upper right corner of the screen Disable: Displayed in the upper right corner of the screen ※ 4K resolution does not support Auto Frame
	3	ePTZ: Screen moving direction  Setting Menu On Select function
	4	HOME/OK Button ePTZ: Back to the wide-angle Setting Menu On: Confirm button
	5	Increase/decrease speaker volume Increase volume: Increment of green light on the LED status ring Decrease volume: Decrease of green light on the LED status ring
	6	Turn on/off the setting menu
	7	Call/Set the preset Short press: Call the preset 1~3 Press and hold: Save the preset 1~3
	8	Mute/Unmute Mute: LED status indicator shows red Unmute: LED status indicator shows blue Press and hold for 3 seconds to switch to: Enable/disable noise reduction Enable noise reduction: Displayed in the upper right corner of the screen Disable noise reduction: Displayed in the upper right corner of the screen
	9	Reserved button, no function
	10	Reserved button, no function

4.2 Setting Menu

1st Level Major Items	2nd Level Minor Items	3rd Level Adjustment Values	Function Descriptions
Image	Auto Frame	On/Off	The camera can automatically detect the position of the human body and adjust the person to the center of the screen according to the number of people in the meeting scene to present the best image
		On/Off
	Brightness	0-A-14
	Contrast	0-A-14
	Hue	0-A-14
	Saturation	0-A-14
	Sharpness	0-A-15
	Gamma	0-A-4
	Gain	0-A-14
	Anti Flicker	50Hz/60Hz
		On/Off
	Backlight Comp	50hz/60hz
		On/Off
System	Language	Chinese/English
		On/Off
	Mirror	On/Off
		On/Off
	Flip	On/Off
		On/Off
	Expert Mode	On/Off	The identifier frame will appear after enabling Auto Frame. It helps users to know the current detection precision and if there is any on-site tracking issue caused by environmental interference
		On/Off
	Detection Sens.	Low/Mid/High	Adjust the detection sensitivity of Auto Frame
		Low/Mid/High
	Factory Reset
Device Info.	Firmware Version

Chapter 5 Descriptions of Major Functions
5.1 Control the Camera
1. Use the remote control to control MS-10.
2. It can be controlled using “USB PTZ Camera Controller” software.
Please download software from the Lumens website and USB PTZ Camera Controller Manual.
5.2 Use Skype for Video Conference
Please refer to Chapter 3 Installation and Connections to finish connecting the MS-10
and computer. Start Skype, select a contact, and press to start the video conference.
If it doesn’t work, please refer to the following steps to setup the camera:
1. Start Skype -> [Setting] -> [Audio & Video] 2. Select [Lumens MS-10 Camera]
3. Select Speaker/Microphone [Lumens MS-10 Speakphone]
After the setting is completed, the video conference is ready to begin.
<Remark> It can also be used with Zoom, Teams, Google Meet, and other video software
5.3 Save the current screen position data
Press and hold the remote control number keys [1 ~ 3] to save the preset, and [Save OK] will display in the upper right corner of the screen.
After saving, short press the number keys to call the preset.
5.4 Adjust the direction and position of the screen (ePTZ)
1. Confirm that the screen is Zoom+
2. Press on the remote control to adjust the angle upward or downward.
3. Press on the remote control to adjust the angle to the right or left.
5.5 Use the Auto Frame
Press [Auto Frame] on the remote control. The camera will automatically detect the locations of people, and automatically adjust the zoom to the most appropriate size to accommodate all the participants according to the change of the conference venues and the number of people.

Chapter 6 Output Resolution
The default output resolution of MS-10 is 1920×1080. Please go to the connected video conference software setting to adjust the video conference output resolution. <Remark> Some video conference software do not have the option of adjusting the resolution, such as Skype

Format	Resolution	FPS Setting			Note
		30	25	20
MJPEG	3840 x 2160	V	V		Zoom in/out is not supported.
	1920 x 1080	V	V		Default resolution
	1280 x 720	V	V
	640 x 360	V	V
H.264	3840 x 2160	A		V	Zoom in/out is not supported.
	1920 x 1080	V	V
	1280 x 720	V	V
	640 x 360	V	V

Chapter 7 Troubleshooting
This chapter describes problems you may encounter while using MS-10. If you have questions, please refer to related chapters and follow all the suggested options. If the problem still occurred, please contact our distributors or service center.

No.	Problems	Solutions
1.	There is no image output from MS-10	1. Replace the USB cables and make sure they are not faulty. 2. Verify whether the computer or equipment has detected the MS-10 camera and is connected correctly.
2.	MS-10 cannot be operated by remote control	1. Try to replace the batteries of the remote control. 2. Please confirm that MS-10 has been connected to the computer, and launch video software. 3. Please verify the MS-10 LED indicator. When the signal from the remote control received by the device is normal, the LED indicator will flash.
3.	MS-10 output resolution is low	The default output resolution of MS-10 is 1920×1080. Please go to the connected video conference software setting to adjust the video conference output resolution. <Remark> Some video conference software do not have the option of adjusting the resolution, such as Skype.
4.	directional keys on the remote control cannot adjust the screen position	Please make sure the screen is Zoom+. MS-10 supports ePTZ. The direction can be adjusted only under the Zoom+ screen.
5.	Cannot use the Auto Frame function	Please check the resolution. 4K resolution does not support Auto Frame.

Chapter 8 Safety Instructions
Always follow these safety instructions when setting up and using the MS-10 Meeting System:
1 Operation
1.1 Please use the product in the recommended operating environment, away from water or a source of heat.
1.2 Do not place the product on a tilted or unstable trolley, stand, or table.
1.3 Please clean the dust on the power plug prior to usage. Do not insert the product’s power plug into a multiplug to prevent sparks or a fire.
1.4 Do not block the slots and openings in the case of the product. They provide ventilation and prevent the product from overheating.
1.5 Do not open or remove covers, otherwise it may expose you to dangerous voltages and other hazards. Refer all servicing to licensed service personnel.
1.6 Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following situations happen:
If the USB port becomes damaged or frayed.
If the liquid is spilled into the product or the product has been exposed to rain or water.
2 Installation
2.1 For security considerations, please make sure the standard hanging rack you bought is in line with UL or CE safety approbations and installed by technician personnel approved by agents.
3 Storage
3.1 Do not place the product where the cord can be stepped on as this may result in fraying or damage to the lead or the plug.
3.2 Unplug this product during thunderstorms or if it is not going to be used for an extended period.
3.3 Do not place this product or accessories on top of vibrating equipment or heated objects.
4 Cleaning
4.1 Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or volatile solvents for cleaning.
5 Batteries (for products or accessories with batteries)
5.1 When replacing batteries, please only use similar or the same type of batteries.
5.2 When disposing of batteries or products, please adhere to the relevant instructions in your country or region for disposing of batteries or products.

Precautions
This symbol indicates that this equipment may contain dangerous voltage which could cause electric shock. Do not remove the cover (or back). No user-serviceable parts inside. Refer servicing to licensed service personnel.

This symbol indicates that there are important operating and maintenance instructions in this User Manual with this unit.

FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Notice :
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
 IC Warning
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.
Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Classe A prescrites dans la norme sur le material brouilleur: “Appareils Numeriques,” NMB-003 edictee par l’Industrie.
 EN55032 CE Warning
Warning: Operation of this equipment in a residential environment could cause radio interference.
Copyright Information
Copyrights © Lumens Digital Optics Inc. All rights reserved.
Lumens is a trademark that is currently being registered by Lumens Digital Optics Inc.
Copying, reproducing or transmitting this file is not allowed if a license is not provided by Lumens Digital Optics Inc. unless copying this file is for the purpose of backup after purchasing this product.
In order to keep improving the product, the information in this file is subject to change without prior notice.
To fully explain or describe how this product should be used, this manual may refer to names of other products or companies without any intention of infringement.
Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible for any possible technological, editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file, using, or operating this product.

Supplier’s Declaration of Conformity 47 CFR § 2.1077 Compliance Information
Manufacturer： Lumens Digital Optics Inc.
Product Name： MS-10
Model Number： Meeting System
Responsible Party – U.S. Contact Information
Supplier： Lumens Integration, Inc.
4116 Clipper Court, Fremont, CA 94538, United States
e-mail:support@mylumens.com
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions : (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Documents / Resources

	Lumens MS-10 Meeting System [pdf] User Manual Lumens, MS-10, Meeting System
	Lumens MS-10 Meeting System [pdf] User Manual MS-10, Meeting System
	Lumens MS-10 Meeting System [pdf] User Manual MS-10 Meeting System, MS-10, Meeting System, System

References

• User Manual